Hot Lips Hacienda
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Sanitiser or wipes provided for customers
- Contactless payment available
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waiting staff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
Overall happy with my fourth experience at this Hot Lips. Guacamole dip was delicious but the serving size was way to too small to share and not value for money. The tacos were reasonably tasty but this time lacked much in the way of kick or spice and seemed to have come off a production line rather than freshly prepared.
Used to love this restaurant omg! But honestly my recent experience was shocking! The menu was less than halved and the quality and portions were so poor. The we ordered the corn which was amazing. However when we ordered the three dips the corn chips looked as if they came from the bottom of the bag, not one of them was a decent enough size to dip into to the salsa or guacamole.
Disappointed. We have been several times but this time the plastic baskets of food and disposable wooden cutlery was very disappointing. In restaurant dining menu also very small. Understand there are covid compromises needed, however, this experience was no way near any previous experience.
It was okay. We went before COVID and it was really great, lots of options, food was super fresh. This time it wasn't great, it was okay but not great. We understand that resturants are finding their feet after a pandemic and so we'll go again in a few months and hope the standard is back to where it was before :)
This is walking distance from us and we have been once when it first opened where it was okay (a bit pricey and portions very small)
Must say had a great time being out with family but the food was a massive let down. we are Mexican lovers and have eaten all over OZ but this was not proper Mexican, some dishes were very bland. Also the size of the portions for the $$ are ridiculous - Mexican is one of the cheapest foods to make in bulk (I make it often) and most places offer more than enough - the 'larger' dishes which my husband and dad ordered were more like entree sized - loved the staff and atmosphere but won't be eating there again unfortunately - drinks very pricey too.
Great place with great snack food and really good cocktails! Will definitely come back again! Staff were also fantastic
The food and drinks were way too overpriced for such small portions that did not excite tastebuds. Fairly bland and really really small.
Amazing restaurant. Loved our meal and overall experience.
Thought there would be more food to choice from but the pork taco was yum
I love this place and missed it immensely during lockdown. The staff are friendly, the food is delicious and I love the cocktails. And it has such a lovely ambience to it – stylish but comfortable. I always bring friends here when they tell me they haven't been, and they fall in love with it as well. Looking forward to spending a lot more time here now that I can!
Food is good, reasonably priced. We had to sit outside & it was cold. Needs more heating lamps. The margaritas at $19 are pricey but good.
A great place with awesome food and fantastic staff.. we are yet to have a bad experience there and we look forward to coming back again and again.
Absolutely loved our first Post Lockdown meal. The energy was buzzing and as busy as it was the service was exceptional. Thank you for a great meal and evening
Love this place, never fails with great food and service.
The service was not good or friendly at all and our meals came out at all different times so we couldn’t eat together.
Really great food and cocktails, however had the small table right by the back door and below the speaker! The service was also not great, as we were waiting to order more food and then it got too late by the time a waiter came back to tell us our seating time would be up soon (due to covid-19 restrictions). Also were not informed until 15mins to go that our seating time would end at 7.30, making it 1hr 15mins total.
Besides staff being more vigilant, highly recommend as a place to go for some good quality Mexican bites to share!
The tacos were delightful, the margaritas disappeared ever so quickly. Restricted seating of course but enjoyed by both of us.
We just felt like we were being rushed they were packing up around us and calling last drinks etc. few dishes never made it to the table, we normally enjoy this restaurant as I said we just felt like the staff had other places to be and were keen to close up.
Food average. Nothing special about the tacos. Menu a bit boring.
Lovely space, brilliant food. Service was also great. Just a touch expensive for the serving sizes
It was great food & the staff was friendly. Would go again
Great little local place, fantastic service & always reassuring to see the same staff each time - assume it means they’re happy there which is reflected in service & smiles! The food is always YUM
Great service. Waiter was very attentive and more than happy to answer our many questions. We had a quiet table so could hear each other talk. Food was nice and many options to choose from
Fantastic night, great service and really nice ambience. The menu has so many options and the cocktail menu has some really interesting combinations that we really enjoyed trying!
Lovely food and service, tacos were yummy and churros good as ever
refund would be nice - terrible food at a steep price
The service from the Mexican man was great the lady not so great
Food was not great came out cold some flavours there but not authentic Mexican
I asked the lady if she could clean our table and she walked off on us...
Took a while to get the food they seemed very unorganised and understaffed so that's probably where the problems are
Once they get more staff and get more organised then I'm sure it will be a great little place
Everything was fabulous, food, environment, music, service! Cocktails are so delicious... awesome venue for a catch up with friends!
Quality has gone down hill. Disappointing. Will not be back.
Quality, authentic Mexican cuisine.
We will be back for more.
Hot Lips always takes my taste buds on a party. The only negative is the music. I prefer to eat at restaurants not nightclubs.
Great food and customer servixe
Fantastic restaurant!! Great food, authentic, friendly & knowledgeable staff. Have been 3 times in 1 month & will be back again soon!!
On the positive - Good restaurant fit out and nice staff. On the negative, poor value, limited menu, too same same, our table was in a wind tunnel every time the back door opened.
Was disappointed that we booked a table for 3 and was placed on a table suited for 2. Food was great.
Staff were fabulous.
I am looking at buying in the area and so decided to eat in at Hot Lips. Very impressed.
Our waiter was FABULOUS and very informative without being pushy.
Forgot my drink order but overall good was good as was atmosphere
Lovely service. Food a little less impressive thsn our last visit 12 months ago.
This is the fifth time I've eaten at this restaurant and it never fails to impress me with it's great food, friendly service and great atmosphere!
Hot Lips Hacienda offers takeaway which you can order by calling the restaurant at (03) 9532 1164.
Hot Lips Hacienda is rated 4.3 stars by 49 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.