Hearth Restaurant - The Ritz-Carlton, Perth

4.3
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192 reviews
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$41 to $100
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Modern Australian
Hearth is the heart of an unparalleled Western Australian dining experience located at The Ritz-Carlton, Perth on the edges of Elizabeth Quay. Led by Executive Chef Jed Gerrard, Hearth features seasonal menus using the freshest ingredients brought to life in our custom hearth. Set against a relaxed and elegant atmosphere it is infused with warm Australian culture. Harnessing the power of an open fire, billows of smoke and glowing embers, diners will be treated to meaningful and innovative dishes showcasing the best produce from Western Australia’s premier farmers, fisherman and artisans. The inception of every dish in Hearth utilises new and old-world cooking techniques as well as honouring and respecting the local traditions, produce and seasons. Think delicious scents, exquisite flavours, and the luxurious taste of Western Australia in every bite.
What 192 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.4
Food
4.2
Service
4.2
Ambience
3.8
Value
Noise · Moderate
84% of people would recommend it to a friend
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LS
LeonardoS
1 review
Dined 5 days ago
Overall3Food3Service3Ambience3

Restaurant not cosy / fancy (maybe because tables close to the window), usually Ritz around the world are better.
Service was not efficient but at least the manager (French guy) tried to help as servers were not on top of it.
Menu not special, it was just ok, Ritz is well known for good food and creative menu, and on top of the poor options the presentation at least from my plate was very very poor, making me disappointed The quantity of food was also disappointed, all 3 meals at least the bread served (and charged - which is embarrassing) helped to not make me left the restaurant too hungry.

EC
EdithC
1 review
Dined 5 days ago
Overall4Food5Service4Ambience4

The food and atmosphere was beautiful. Unfortunately the service for us on the night was not on point.

NM
NikkiM
1 review
Dined 5 days ago
Overall5Food5Service5Ambience4

We had high expectations of Hearth and we were not disappointed at all! We'll look forward to enjoying another visit soon.

KW
KellyW
Perth / WA
1 review
Dined 6 days ago
Overall5Food5Service5Ambience5

Amazing...loved it!! Special occasion destination x

CW
CWalker
1 review
Dined 6 days ago
Overall1Food1Service1Ambience1

Underwhelming. We were ignored for 15mins after being seated despite trying to catch the waiters attention, no one seemed interested in the customer. So we left.

OT
OpenTable Diner
1 review
Dined 6 days ago
Overall5Food5Service5Ambience5

From the welcome to the table service, the food and the wine list, everything exceeded our expectations. It was impeccably comfortable but not pretentious and made for a memorable birthday celebration.

Be prepared for a long wait if your taxi needs to negotiate the traffic log jam around Elizabeth Quay. Walking is a better option!

PP
PetaP
1 review
Dined 7 days ago
Overall4Food4Service4Ambience4

Octypus entree was very tasty, kingfish entree was very clean and refreshing. Fish of the day main was excellent and the beef cheek main was cooked to perfection. we like it pink. Bread and butter is always interesting here and the potato mash one of the best sides.

BG
BikashG
1 review
Dined on 17 September 2020
Overall4Food4Service3Ambience5

Excellent food and anbience. Waiting 40 minutes for the dessert to be served was a tad bit excessive.

HS
HelenS
1 review
Dined on 17 September 2020
Overall3Food4Service3Ambience2

I found the food to be ok.
Service wasn’t great waitress was lovely however not enough staff.
Restaurant has cold feel no warmth very clinical.

T
Tina
1 review
Dined on 12 September 2020
Overall4Food5Service4Ambience2

Food was fantastic, service was good, but wait staff were very busy, could have been more attentive for a 5 star experience. The setting and ambience was a bit too hotel like for me. It was obvious that they were churning through serious numbers and sitting times on a Saturday evening. For a special occasion venue it could have improved in ambience. Still worthwhile and overall positive.

SC
StephanC
1 review
Dined on 12 September 2020
Overall3Food3Service2Ambience3

I had high expectations for this restaurant. The overall experience wasn’t amazing. It was still good food but I wouldn’t rush back.

KH
KathiH
1 review
Dined on 12 September 2020
Overall1Food1Service1Ambience2

Food was covered in sauces and too many strong flavours made it unpleasant. We won't be back or recommending Hearth to others

W
Wandella
1 review
Dined on 12 September 2020
Overall5Food5Service5Ambience5

Loved this restaurant
Excellent service
Excellent food and presentation
Ambience was subdued
Venue was full but didn’t feel busy
No noise! I could hear my companions but not the people at the next table!
At last 10/10

S
Somphors
1 review
Dined on 11 September 2020
Overall5Food5Service5Ambience5

I like your place because is very good convince with a good food and good staffs

OT
OpenTable Diner
Perth / WA
1 review
Dined on 10 September 2020
Overall1Food4Service1Ambience2

The service was embarrassing: 40 minutes wait to have a drink at the lounge; nobody asking if we wanted more wine after we finished our glass with the starter and the cherry on top of the cake was that we were asked if we wanted the bill before the dessert arrived.

BG
BrianG
1 review
Dined on 10 September 2020
Overall4Food4Service3Ambience3

The menu , with its focus on indigenous spices, was appealing and largely very tasty, although the lamb loin was nearly pure fat and vey disappointing. The service was good but the waitress served the smallest glasses of, not inexpensive, wine I have seen. Clearly trying to squeeze eight or nine glasses out of a bottle.

SC
SarahC
1 review
Dined on 5 September 2020
Overall3Food4Service3Ambience2

The food was really great but it wasn’t anything wow. The ambiance at Wildflower is better.

F
Foodie
1 review
Dined on 5 September 2020
Overall2Food3Service1Ambience3

Overall disappointed with the experience and wouldn’t rush back any time soon

TC
TilakC
1 review
Dined on 4 September 2020
Overall5Food5Service5Ambience4

The food was very tasty and lived upto the fine dining experience. Service was excellent with courteous and friendly staff attending to our needs. Waterfront surroundings were nice for a walk following a good meal. Overall, the dining experience was memorable.

OT
OpenTable Diner
Perth / WA
1 review
Dined on 4 September 2020
Overall3Food3Service2Ambience1

Ignoring the terrible bar we were happy with our experience at the restaurant. However, why are staff wearing masks and describing the food incomprehensibly? Ambiance is poor and feels like the staff canteen. We liked the menu and enjoyed the food and wine. Not fine dining in my book and wouldn't go back. Not sure why Perth puts up with this average product - it wouldn't survive a week in any other city undet normal circumstances.

SL
SashaL
1 review
Dined on 4 September 2020
Overall4Food5Service5Ambience5

The food was amazing and worth the money! The wine though was a little on the pricey side. What we drank was cheaper to buy by the glass than by the bottle which we found surprising.
Service was impeccable!

SB
SimonB
Perth / WA
1 review
Dined on 4 September 2020
Overall3Food3Service4Ambience4

- great staff if not a little too young and inexperienced
- food was excellent however you left wanting more. We actually had a second meal at the bar upstairs
- overall we had a good time but probably would choose else where next time around

NK
NeilK
1 review
Dined on 3 September 2020
Overall4Food4Service5Ambience4

great evening thanks which we enjoyed thoroughly great staff

JL
JudithL
1 review
Dined on 28 August 2020
Overall4Food5Service5Ambience4

As anticipated, our lunch was just lovely. The selection was imaginative and delicious. Our only surprise was that, although the dining area looked stylish, it seemed a little cold, both in temperature and ambiance.

OT
OpenTable Diner
Perth / WA
1 review
Dined on 22 August 2020
Overall5Food5Service5Ambience5

Great service and absolutely fantastic food.
Slight disappointment with not finding a steak on the menu but the transition to fish was well worth it.
Mrs and I arrived early and and the table was not ready, so the staff encouraged us to enjoy the beautiful bar at the Ritz.
Loved the experience and will recommend anyone wanting to enjoy a lavish evening on the quay.

Regards

SC
SteveC
1 review
Dined on 22 August 2020
Overall4Food5Service4Ambience5

The setting and food was outstanding. My only concern is the time to get drinks delivered to the table.

RL
RebeccaL
1 review
Dined on 22 August 2020
Overall5Food5Service5Ambience5

A huge thanks to all the staff at Hearth, particularly Abby & Ella for their excellent service. The food was incredible, and well presented. We will go back for sure

DD
DevynD
Perth / WA
1 review
Dined on 22 August 2020
Overall4Food5Service5Ambience4

Amazing service and delicious food. Portion sizes could be a little larger - or please include some sides as part of the $95pp rather than as an additional cost.

DL
DominicL
1 review
Dined on 22 August 2020
Overall5Food4Service5Ambience5

The 3 course meal was really good value. My wife is a vegetarian, and she was very happy with her vegetarian meal, and she loved the ice-cream desert option. Abby was our waitress for the night, and her service was outstanding. Other staff was also lovely. Highly recommended for a night out as a couple or as a family.

MB
MonoB
1 review
Dined on 21 August 2020
Overall5Food5Service5Ambience2

Great food, great service, ambience lacked warmth!

J
James
1 review
Dined on 21 August 2020
Overall2Food1Service3Ambience4

Have eaten at Hearth a number of times, usually it’s been quite good but on this occasion very average

Service was poor, both inattentive and lack lustre

Food was average - duck was overly fatty, set menu was boring and the octopus starter was tough

Left feedback with the waitress and all we got was “I’ll let chef know” - nothing done or offered

Wouldn’t bother returning in a hurry - much better options at Crown Perth

AH
AHeagle
1 review
Dined on 21 August 2020
Overall3Food5Service1Ambience1

Service was underdone. We waited 25min after seating to get our bottle of wine order. Tables around us got their drinks even though they arrived after us. No device during meal and then we had to walk to front desk to pay bill as we waited for them to bring ... but it never came. Appallingly under staffed.

ST
ShaneT
1 review
Dined on 15 August 2020
Overall4Food5Service3Ambience3

Food was excellent. Service was transactional at best. Felt like a hotel restaurant.

CR
CRoy
1 review
Dined on 15 August 2020
Overall4Food4Service3Ambience5

Nice food.
Was spewin we couldn’t have a drink at the bar after our meal
Service was a little poor.

B
Bullfighter
1 review
Dined on 14 August 2020
Overall4Food4Service4Ambience5

A great menu , with excellent service
Appreciated the staff wearing face masks .Must become the standard in Australia for food preparation and service -well done .

R
Rachel
1 review
Dined on 14 August 2020
Overall4Food5Service4Ambience5

We were a little disconcerted before our reservation to receive notification from the online booking site that our reservation had been cancelled 'by the restaurant'. On checking with the restaurant, this proved to be an error but we could easily have gone elsewhere and missed out on a special evening.
The menu was enticing, the flavours and textures were perfectly balanced, the wine recommendations were well-matched. The service was attentive with diverse questions answered appropriately.
It would have been good to be able to round off the dinner with a coffee or tea but this was not available.

S
Susan
1 review
Dined on 14 August 2020
Overall5Food5Service5Ambience5

Thoroughly enjoyable experience and very appropriate for a special occasion.

n
normie
London
1 review
Dined on 14 August 2020
Overall4Food4Service4Ambience2

Two major issues:
1. On booking, no indication was given on parking situation, which is a problem.
2. The refectory style furnishings and layout do not engender a ‘fine dining’atmosphere.

SR
ShaunR
Sydney / NSW
1 review
Dined on 14 August 2020
Overall3Food3Service2Ambience4

Lunch. Restaurant half full. Bread was dry and took 20 mins. Octopus was overloaded with chilli. Other dishes on point. Set menu. No a la carte menu. Overcharged $40. No call back.

CK
CourtneyK
Perth / WA
1 review
Dined on 13 August 2020
Overall4Food5Service4Ambience4

Food was great. Service was good, however table checking the food and asking if more drinks where wanted would have made the service excellent.

FAQs

Hearth Restaurant - The Ritz-Carlton, Perth is rated 4.3 stars by 192 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.