Enable JavaScript to run this app.
Skip to main content
OpenTable logo
  1. Home
  2. Australia
  3. Perth
  4. Metropolitan Perth
  5. Perth CBD
Hearth Lounge - The Ritz-Carlton, Perth, Perth, AU-WA

Hearth Lounge - The Ritz-Carlton, Perth

4.0
4
211 Reviews
$40 and under
Modern Australian
Located between the lobby and Hearth Restaurant, Hearth Lounge features an inspiring dining menu of exquisite small bites, elegant afternoon tea and beverages to delight.

Hearth Lounge is relaxed yet refined – a comfort and a joy all at once – making it the perfect setting for a light meal, sweet treat or pre-dinner cocktail.

Make a reservation

2 people

9:30 pm


Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Modern Australian

  • Hours of Operation

    Afternoon Tea Sat, Sun 12:00 pm–2:30 pm

  • Phone number

    (08) 6559 6888

  • Payment Options

    AMEX, MasterCard, Visa

  • Dress Code

    Casual Dress

What 211 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.0
4 based on recent ratings
  • 4Food
  • 4.1Service
  • 4.2Ambience
  • 3.6Value

NoiseModerate

Loved For

  • Perth

    Fit for Foodies

  • Perth

    Group Bookings

  • Perth

    Lunch

  • Perth

    Special Occasions

  • Metropolitan Perth

    Best Service

  • Metropolitan Perth

    Group Bookings

  • Metropolitan Perth

    Romance

  • Metropolitan Perth

    Special Occasions

  • Metropolitan Perth

    Most Booked

Sort by

Filters

  1. RJ

    RosJ

    Perth

    4 reviews

    5.0

    4 reviews

    Dined 2 days ago

    overall5food5service5ambience5
    We requested a window and got and it just better from then. Everything was great.

    Hearth Lounge - The Ritz-Carlton, PerthResponded todayDear Ros, Thank you for your perfect score and wonderful comments. We have definitely shared your feedback with the rest of the team. We look forward to welcoming you back soon. Warm regards Kelly F&B Executive

  2. EL

    ElizabethL

    1 review

    3.0

    1 review

    Dined 4 days ago

    overall3food5service2ambience3
    I have been to ritz for high tea & it was delightful unfortunately this time the service was poor & I was very dissatisfied .. It took sometime before we were serviced. The gentieman who Seemed to be in charge was dreadful no idea how to deal with people . Don’t think I will be back

    Hearth Lounge - The Ritz-Carlton, PerthResponded todayDear Elizabeth, We are disappointed to read you did not have a positive dining experience at Hearth for High Tea. This is not the standard we set for ourselves. I have definitely shared your feedback with the rest of the team. Warm regards Kelly F&B Executive

  3. LA

    LornaA

    1 review

    5.0

    1 review

    Dined on 19 June 2022

    overall5food5service5ambience5
    My family and I enjoyed Afternoon Tea at Hearth Lounge on Sunday and we all had a wonderful afternoon. Our expectations were exceeded, so thank you so much to all the staff, everything was wonderful.

    Hearth Lounge - The Ritz-Carlton, PerthResponded 7 days agoDear Lorna, Thank you for your perfect score and wonderful comments. We have definitely shared your feedback with the rest of the team. We look forward to welcoming you back soon. Warm regards Kelly F&B Executive

  4. DJ

    DeborahJ

    Melbourne

    1 review

    3.0

    1 review

    Dined on 13 June 2022

    overall3food3service3ambience4
    We had such high hopes, having looked and heard other reviews, but it fell short of our expectations. Things like frayed linen napkins and having to ask for cutlery and clean plates were things we didn't expect to find fault with. The scones were dry and crumbling. We would go back to our favourite afternoon tea spot, The Wildflower at The Como, Treasury. Sorry, but their food and service are far superior.

    Hearth Lounge - The Ritz-Carlton, PerthResponded 7 days agoDear Deborah, Thank you for taking your time to score us. We are disappointed to read you did not have a positive dining experience at Hearth. We have definitely shared your feedback with the Chefs about the food and the rest of the team as this is not the standard we set for ourselves. Warm regards Kelly F&B Executive

  5. JC

    JulieC

    1 review

    5.0

    1 review

    Dined on 11 June 2022

    overall5food5service5ambience5
    A wonderful experience, service was great but the food was superb absolutely faultless, I cant wait to go back again.

    Hearth Lounge - The Ritz-Carlton, PerthResponded on 14 June 2022Dear Julie, Thank you for your perfect score and wonderful comments. We look forward to welcoming you back soon! Warm regards Kelly F&B Executive

  6. VF

    VickiF

    1 review

    1.0

    1 review

    Dined on 11 June 2022

    overall1food1service1ambience1
    It was awful too much sweet not enough savoury, sweet was very heavy too many kids, not told we needed to request tea and coffee until almost over we kept expecting tea to be served. Difficult to get servers attention went through to bar afterward… more kids we even moved our seats to let in more visitors and they were three kids no adults so we were shifted . We thought it was for a large group… no adults kids on devices feet on chair and three kids took up space for 8 adults. Another customer came in with NO SHOES then staff started carting cushions past us to outside and our seats we were “moved to “ were on the other side of toilet corridor so noisy and coldit was an absolute waste of time and money… total bill was $380 for two of us the cocktails were tasty but after first two the glasses were much smaller I have been to many high teas and afternoon drinks in many venues in Perth I won’t be back … for any reason

    Hearth Lounge - The Ritz-Carlton, PerthResponded 7 days agoDear Vicki, We are disappointed to read you did not have a positive dining experience at Hearth. We have definitely shared your feedback with the Chefs about the food and the rest of the team as this is not the standard we set for ourselves. Warm regards Kelly F&B Executive

  7. JC

    JackieC

    Sydney

    3 reviews

    3.0

    3 reviews

    Dined on 7 June 2022

    overall3food2service4ambience4
    High tea is always a challenge. Unfortunately this was disappointing. I had expected the Ritz Carlton would have been outstanding. The food looked good but didn’t taste as it looked. It was ‘ok’ nothing was outstanding or wow to taste. Sandwich was showing signs it had been sitting too long. Special signature cake dry and the gluten free option - for $75 very poor. The scone was good, gf cakes were very ordinary.

    Hearth Lounge - The Ritz-Carlton, PerthResponded on 14 June 2022Dear Jackie, Thank you for taking your time to score us. We are disappointed to read that you did not have a positive dining experience at Hearth, I have definitely shared your feedback with the Chefs about the food as this is not the standard we set for ourselves. Warm regards Kelly F&B Executive

  8. JF

    JuliaF

    Perth

    2 reviews

    5.0

    2 reviews

    Dined on 4 June 2022

    overall5food5service5ambience5
    Delicious & decadent "high (afternoon) tea" in a sophisticated & comfortable environment with top level service from every staff member we encountered. Thank you.

    Hearth Lounge - The Ritz-Carlton, PerthResponded 7 days agoDear Julie, Thank you for your perfect score and wonderful comments. We have definitely shared your feedback with the rest of the team. We look forward to welcoming you back soon. Warm regards Kelly F&B Executive

  9. SF

    SusanF

    1 review

    4.0

    1 review

    Dined on 1 June 2022

    overall4food5service5ambience5
    Very comfortable and relaxing, lovely high tea experience. Would go back.

    Hearth Lounge - The Ritz-Carlton, PerthResponded on 8 June 2022Dear Susan, Thank you for taking your time to score us and your wonderful comments. We look forward to welcoming you back soon. Warm regards Kelly F&B Executive

  10. HT

    HighT

    1 review

    2.0

    1 review

    Dined on 28 May 2022

    overall2food3service3ambience4
    I visited Hearth before Christmas 2021 and had the High T with girlfriends - it was one of the best High t I've experienced. I thought to bring my mother back for the same experience however the food was lacking in depth from my prior visit and one sandwich I had was unsatisfactory. The bread was left out too long- I suppose-as it was hard/crusty on one side. The food was delicious what we had. The two hour time limit that I wasn't aware of until 15 minutes prior to being told to leave the table. It wasn't necessary as there were plenty of tables spare. The coffee and tea was not free flowing as I had to ask for tea at the conclusion of our visit and the coffee (1 cup ) I had to ask for also. Waitress was friendly and efficient but not to the caliber you would expect.

    Hearth Lounge - The Ritz-Carlton, PerthResponded on 31 May 2022We are disappointed to read that you did not have a positive dining experience in our restaurant. We have certainly shared this feedback with the ladies and gentlemen. I have definitely shared your feedback with the Chefs about the food as this is not the standard we set for ourselves. Warm regards Kelly F&B Executive

  11. TD

    TsungaiD

    1 review

    5.0

    1 review

    Dined on 22 May 2022

    overall5food5service5ambience5
    Ritz customer service was impeccable. The staff were just on point with every request (Table of 13 so plenty of requests). The food was delicious (Afternoon Tea) and the sparkling was just as divine. Highly recommend.

    Hearth Lounge - The Ritz-Carlton, PerthResponded on 24 May 2022Dear Tsungai, Thank you for your perfect score and your wonderful comments. We have passed your feedback on to the rest of the team. We look forward to welcoming you back soon. Warm regards Kelly F&B Executive

  12. JC

    JessicaC

    1 review

    2.0

    1 review

    Dined on 7 May 2022

    overall2food3service3ambience4
    Costs more than most other high teas in Perth and wasn’t any nicer than other hotels offering the same food/drink service. $25 more per person than most other high teas I’ve been to, and some food was dry or not pleasant. Lovely venue and location but.
  13. LR

    LouR

    Hampshire

    1 review

    2.0

    1 review

    Dined on 6 May 2022

    overall2food1service2ambience1
    Very disappointed and underwhelmed by the whole experience. The food was below average, don’t bother with the vegan option, hard bread, poor savoury options and lack of imagination. Cakes were good but limited. The ambiance and table setting was unimpressive, we were sat on lounges with a table in the middle which meant we were quite far away from each other, it was very hard to talk and eat. I’ve been to many a high tea and high tea at the Ritz should be exquisite and luxury, this was anything but. Would not recommend this experience. Really disappointed

    Hearth Lounge - The Ritz-Carlton, PerthResponded on 10 May 2022Dear Lou, We are disappointed to read that you did not enjoy a positive dining experience in our lounge. We have certainly shared this feedback with the ladies and gentlemen. Warm regards Kelly F&B Executive

  14. SC

    SusaanC

    1 review

    5.0

    1 review

    Dined on 1 May 2022

    overall5food5service5ambience5
    Amazing service and the food was great! They were very accommodating

    Hearth Lounge - The Ritz-Carlton, PerthResponded on 3 May 2022Dear Susaan, Thank you for your perfect score and wonderful comments. We look forward to welcoming you back soon. Warm regards Kelly F&B Executive

  15. KL

    KatL

    1 review

    5.0

    1 review

    Dined on 30 April 2022

    overall5food5service5ambience5
    Great table service and low noise level. Lovely gesture by staff when we explained the special occasion of our visit.

    Hearth Lounge - The Ritz-Carlton, PerthResponded on 3 May 2022Dear Kat, Thank you for your perfect score and wonderful comments. We look forward to welcoming you back soon to celebrate another special occasion. Warm regards Kelly F&B Executive

  16. s

    siennarose

    1 review

    3.0

    1 review

    Dined on 23 April 2022

    overall3food3service1ambience3
    Service needs work. Very attentive f+b attendant who initially seated us at our table, offered us our drinks and served us our first set of meals. Then he was taken away to serve the other half of the room. Larger tables seated around us were continuously topped up their water, offered refreshments, while we (a small table of 2) was walked past numerous times. We waiting almost 45 minutes between the first course and second. Gin cocktail and the hearth iced tea were really delicious! Food was good - would have preferred more savoury items. Coffee we ordered was very salty tasting, rather odd. The birthday chocolates were a thoughtful touch. Overall a nice experience, but wouldn’t rave about the service or the food. Beautiful setting however, the room looked beautiful overlooking the quay.

    Hearth Lounge - The Ritz-Carlton, PerthResponded on 27 April 2022Dear Sienna, Thank you for taking your time to score us, we appreciate your feedback. I have passed your feedback on to the rest of our team as it is our pledge to provide the finest personal service and facilities for our guests in a warm, relaxed, yet refined ambience. Warm Regards Kelly F&B Executive

  17. JL

    JenniferL

    1 review

    5.0

    1 review

    Dined on 21 April 2022

    overall5food5service5ambience5
    Fantastic food, beautiful spaces to sit in and great service.

    Hearth Lounge - The Ritz-Carlton, PerthResponded on 27 April 2022Dear Jennifer, Thank you for the perfect score and the wonderful comments. We look forward to the pleasure of welcoming you back soon. Warm Regards Kelly F&B Executive

  18. OT

    OpenTable Diner

    Sydney

    1 review

    4.0

    1 review

    Dined on 18 April 2022

    overall4food4service5ambience5
    Great service and great location

    Hearth Lounge - The Ritz-Carlton, PerthResponded on 27 April 2022Thank you for taking your time to score us, we appreciate feedback from all our valued guests. Warm Regards Kelly F&B Executive

  19. MK

    MelanieK

    1 review

    3.0

    1 review

    Dined on 17 April 2022

    overall3food3service3ambience4
    Went there for a birthday high tea on Easter Sunday. Server advised the table that our tea and coffee orders had already been taken but this had not happened. I feel like 2 hours is not enough and my guests were still eating and drinking and would have spent more money had the staff not kicked us out of the venue at 230pm. Food was good but overall not great value for money.

    Hearth Lounge - The Ritz-Carlton, PerthResponded on 20 April 2022Dear Melanie, Thank you for taking your time to score us, we appreciate feedback from all our valued guests. We have certainly shared this feedback with the ladies and gentlemen. Warm Regards Kelly F&B Executive

  20. V

    Veronique

    1 review

    5.0

    1 review

    Dined on 17 April 2022

    overall5food5service5ambience5
    Superb! Highly recommend, this is a great experience.

    Hearth Lounge - The Ritz-Carlton, PerthResponded on 20 April 2022Dear Veronique, Thank you for the perfect score and the wonderful comments. We look forward to the pleasure of welcoming you back soon. Warm Regards Kelly F&B Executive

  21. P

    Pricey

    1 review

    2.0

    1 review

    Dined on 16 April 2022

    overall2food1service4ambience2
    Well, for the high price and considering expectations of the Ritz Carlton, this was disappointing for us. The savoury food was quite nice and tea and coffee were good. The desserts were not nice at all - either lacking flavour or not particularly palatable. Hot cross buns with jam and smoky butter - not a great combination. But it is all a matter of opinion and taste I suppose. 🤷

    Hearth Lounge - The Ritz-Carlton, PerthResponded on 20 April 2022Dear Pricey, Thank you for taking your time to score us, our sincere apologies that you did not enjoy a positive dining experience in our restaurant. We have certainly shared this feedback with the Chefs. Warm Regards Kelly F&B Executive

  22. LZ

    LindseyZ

    1 review

    1.0

    1 review

    Dined on 16 April 2022

    overall1food2service1ambience1
    Service was terrible - so hard to order a drink, food was dry and bland. Not worth the $

    Hearth Lounge - The Ritz-Carlton, PerthResponded on 20 April 2022Dear Lindsey, Thank you for taking your time to score us, our sincere apologies that you did not enjoy a positive dining experience in our restaurant. We have certainly shared this feedback with the ladies and gentlemen. Warm Regards Kelly F&B Executive

  23. PK

    PaulaK

    1 review

    2.0

    1 review

    Dined on 9 April 2022

    overall2food2service2ambience2
    This is a mixed review literally. It was 5 out of 5 when I went in January, 2 out of 5 when I went in April!

    Hearth Lounge - The Ritz-Carlton, PerthResponded on 20 April 2022Dear Paula, Thank you for taking your time to score us, we are disappointed to read that you were unimpressed with your dining experience at Hearth. We have certainly shared this feedback with the ladies and gentlemen. Warm Regards Kelly F&B Executive

  24. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 9 April 2022

    overall5food5service5ambience5
    Fantastic experience for high tea, will be returning

    Hearth Lounge - The Ritz-Carlton, PerthResponded on 11 April 2022Thank you for the perfect score and your wonderful comments. We look forward to welcoming you again at The Ritz-Carlton, Perth. Warm Regards Kelly F&B Executive

  25. HH

    HeatherH

    1 review

    1.0

    1 review

    Dined on 3 April 2022

    overall1food3service1ambience2
    The food wasn't bad however the poor service overshadowed the whole experience. When we arrived we had three separate servers come up to explain the exact same thing, the menu, so clearly there was a lack of communication. It then took 30 minutes before someone came and asked if we would like the food now - we had assumed the food would just come once we were seated as it wasn't explained any other way. A table beside us who arrived later were served first. Then once the food was delivered no one came to check on our table again. We had to call someone over to get a refill on the tea, which was forgotten, so we had to order again. We've been to quite a few high teas around the city and this would have been my least favourite, yet the most expensive. The lack of attention ruined the experience unfortunately.

    Hearth Lounge - The Ritz-Carlton, PerthResponded on 5 April 2022Dear Heather, We are disappointed to read that you were unimpressed with our service. Please allow me to assure you that this has been shared with the team and the ladies and gentlemen joins me in expressing our genuine apologies as this is not the standard of service we set for ourselves. Warm Regards Kelly F&B Executive

  26. m

    measle40

    Perth

    2 reviews

    4.0

    2 reviews

    Dined on 3 April 2022

    overall4food5service4ambience4
    I had the gluten free menu - every morsel was sensational. I was even made an iced tea upon request, and I always have my favourite pawpaw mocktail, it's worth paying the extra for it! Staff were lovely and attentive and ambience was beautiful with no issue hearing conversation. There was no hurry for us to leave and I love that the menu changes regularly which gives me more reason to return!

    Hearth Lounge - The Ritz-Carlton, PerthResponded on 5 April 2022Dear Measle, Thank you for taking your time to score us and wonderful comments. We are delighted to read you had a positive dining experience. We very much look forward to the pleasure of welcoming you again. Warm Regards Kelly F&B Executive

  27. EC

    EveC

    1 review

    3.0

    1 review

    Dined on 3 April 2022

    overall3food3service3ambience3
    It was just fine....food was nice but not outstanding and the service was the same. Certainly not up to the standard I expected from the Ritz. When we were leaving it was not possible to split the bill and my friend had to put the entire amount on her card. One of my other friends needed to get some change to pay her back and the girl told her to go and try reception or at the bar. I felt this was very inhospitable and she could have gone and changed the note for her. I just felt like nobody really cared and there was no effort to make anyone feel special.

    Hearth Lounge - The Ritz-Carlton, PerthResponded on 5 April 2022Dear Eve, Thank you for taking your time to score us, we appreciate feedback from all our valued guests. We are disappointed to read that you did not have a positive dining experience. Please allow me to assure you that this has been shared with the team and the ladies and gentlemen joins me in expressing our genuine apologies for the inconvenience. Warm Regards Kelly F&B Executive

  28. TM

    TinaM

    Perth

    1 review

    5.0

    1 review

    Dined on 20 March 2022

    overall5food4service5ambience5
    My Mum and I had a lovely time I am more a savory person so only thing is I would have liked more savory snacks

    Hearth Lounge - The Ritz-Carlton, PerthResponded on 22 March 2022Dear Tina, Thank you very much for the perfect score. We appreciate your feedback, we have passed your comments on to the chefs regarding the savory options. The ladies and gentlemen of The Ritz-Carlton, Perth look forward to your return visit. Warm Regards Kelly F&B Executive

  29. C

    Chloe

    Perth

    1 review

    4.0

    1 review

    Dined on 13 March 2022

    overall4food5service5ambience5
    the food was amazing, the service was fast & whenever we needed it. only thing was the water at the beginning, it wasn’t stated to us that we had to pay for water that wasn’t tap, hence us choosing still & footing the $9.50 at the end.

    Hearth Lounge - The Ritz-Carlton, PerthResponded on 16 March 2022Dear Chloe, Thank you for taking your time to score us, we appreciate feedback from all our valued guests. The ladies & gentlemen look forward to welcoming you back soon. Warm Regards Kelly F&B Executive

  30. S

    Steve

    Las Vegas

    1 review

    5.0

    1 review

    Dined on 26 February 2022

    overall5food4service5ambience5
    Enjoyed a delicious and well presented High Tea, that was able to cater to our dietary requirements. Lovely service, and will definitely be back.

    Hearth Lounge - The Ritz-Carlton, PerthResponded on 1 March 2022Dear Steve, Thank you for taking the time to score us, we appreciate feedback from all our valued guests. We have shared your feedback with the Ladies & Gentlemen at Hearth and the Chefs. The ladies and gentlemen of The Ritz-Carlton, Perth look forward to your return visit. Warm Regards Kelly F&B Executive

  31. MP

    MicaP

    1 review

    2.0

    1 review

    Dined on 26 February 2022

    overall2food4service1ambience2
    very pushy staff, wanting us to leave, not noticing that people are eating . asking if we want coffee while coffee is being served

    Hearth Lounge - The Ritz-Carlton, PerthResponded on 28 February 2022Dear Mica, I would like to thank you for your feedback, it is always appreciated as it is the best way for us to grow and improve. Our sincere apologies that you did not enjoy a positive dining experience in our restaurant. This is not the standard we set for our Ladies & Gentlemen and have certainly shared this feedback with the ladies and gentlemen as this is definitely not the experience we want our guests to have. Warm Regards, Kelly F&B Executive

  32. GB

    GuyB

    1 review

    2.0

    1 review

    Dined on 20 February 2022

    overall2food2service1ambience1
    Hearth is let down by a lack of high level service expected at the Ritz Carlton. We sat down to a dirty table and had to ask for it to be cleaned in front of us. We waited 15 mins for our bottle of sparkling water to be delivered to the table. Food was ok but clearly prepared well in advance of the seating... bread for sandwiches was stale. Will not be returning or recommending to our friends.
  33. HA

    HeatherA

    1 review

    4.0

    1 review

    Dined on 19 February 2022

    overall4food4service4ambience3
    We enjoyed our High Tea. We all thought there was a bit too much sweet and not enough savory. We loved the savory food, really different. Just felt too much really sweet food. A shame that no split billing is allowed as that makes it difficult when going out. Not sure what the problem with split billing is when you are charged the levi for using a credit card anyway. Overall we enjoyed being able to look out over Elizabeth Quay and it was great the way there was plenty of room between tables. A lovely catch up with friends.

    Hearth Lounge - The Ritz-Carlton, PerthResponded on 22 February 2022Dear Heather, Thank you for taking the time to score us, we appreciate feedback from all our valued guests. We have shared your feedback to the Chefs regarding the menu. Your feedback has been shared with the the ladies & gentlemen as it is the best way in which we can improve. The ladies and gentlemen of The Ritz-Carlton, Perth look forward to your return visit. Warm Regards Kelly F&B Executive

  34. NL

    NasreenL

    1 review

    4.0

    1 review

    Dined on 13 February 2022

    overall4food3service5ambience5
    I think that there could be more savoury options on a very sweet heavy menu for high tea; also $75pp with just tea/coffee seems a bit steep! Vegetarian option isn’t great value as compared with the regular option- I think the price should come down if ordering vegetarian as it was just an egg sandwich, avocado sandwich and a small tart plus all the sweets. Great service though!

    Hearth Lounge - The Ritz-Carlton, PerthResponded on 22 February 2022Dear Nasreen, Thank you for taking the time to score us, we appreciate feedback from all our valued guests. We have shared your feedback to the Chefs regarding the menu and the dietary alterations. The ladies and gentlemen of The Ritz-Carlton, Perth look forward to your return visit. Warm Regards Kelly F&B Executive

  35. JW

    JacquieW

    1 review

    4.0

    1 review

    Dined on 13 February 2022

    overall4food4service5ambience4
    Nice laid back venue. Good service. For people who are not keen on sweets an option to swap for additional savouries would improve the dining experience

    Hearth Lounge - The Ritz-Carlton, PerthResponded on 22 February 2022Dear Jacquie, Thank you for taking the time to score us, we appreciate feedback from all our valued guests. The ladies and gentlemen of The Ritz-Carlton, Perth look forward to your return visit. Warm Regards Kelly F&B Executive

  36. JD

    JillD

    Perth

    1 review

    4.0

    1 review

    Dined on 12 February 2022

    overall4food4service4ambience5
    Viva was attentive and very professional. Lovely to have exceptional service

    Hearth Lounge - The Ritz-Carlton, PerthResponded on 22 February 2022Dear Jill, Thank you for taking the time to score us, we appreciate your feedback and your wonderful comments. The ladies and gentlemen of The Ritz-Carlton, Perth look forward to your return visit. Warm Regards Kelly F&B Executive

  37. S

    Sheeats

    Northern Territory

    2 reviews

    4.0

    2 reviews

    Dined on 12 February 2022

    overall4food4service5ambience4
    The service was excellent. Overall the food was nice however it was lacking in savoury item, 3 small savouries weren’t enough and all 3 of is agreed that the balance was out. A nice afternoon, I would probably return.

    Hearth Lounge - The Ritz-Carlton, PerthResponded on 22 February 2022Dear Sheeats, Thank you for taking the time to score us, we appreciate your feedback greatly as it is the best way for us to grow and improve. We have passed your feedback on to the chefs in regards to menu. The ladies and gentlemen of The Ritz-Carlton, Perth look forward to your return visit. Warm Regards Kelly F&B Executive

  38. KC

    KatrinaC

    London

    1 review

    3.0

    1 review

    Dined on 30 January 2022

    overall3food3service3ambience4
    Overall the service was good in the restaurant however when we arrived for our afternoon tea just before 3pm we were told to wait in the bar area and have a seat, we had a group booking for 7. We were also told that they would let us know when our table was ready. By 3.25pm 6 of our party were waiting in the bar area with no service at all so I decided to go see if our table was ready as no one seemed to be around. It looked like it had been ready for a while and one of our party had been taken through when she had arrived so she had been sitting on her own for 20mins in the restaurant so obviously there was a breakdown in communication along the way which you may like to be made aware of. I thought the service was good otherwise, The afternoon tea itself was fair for $85 but nothing particularly special, especially the savoury choices.
  39. CB

    CherylB

    1 review

    5.0

    1 review

    Dined on 30 January 2022

    overall5food5service5ambience5
    Fabulous food, all fresh ingredients, big serving sizes, value for money, reasonably priced.
  40. P

    Pinky

    1 review

    5.0

    1 review

    Dined on 30 January 2022

    overall5food5service5ambience4
    The menu for high tea was delicious- and with advance warning, the various allergies were catered for and also rechecked on the day. It was a delightful way to have a friend's 70th! Service terrific, and all wait staff were very attentive without being in your face. Check in with the WA app was quite simple and thanks for the advance warning to bring vaccination certificate!

    Hearth Lounge - The Ritz-Carlton, PerthResponded on 22 February 2022Dear Pinky, Thank you for taking the time to score us and your wonderful comments. We have passed your wonderful comments on to the rest of the team. The ladies and gentlemen of The Ritz-Carlton, Perth look forward to your return visit. Warm Regards Kelly F&B Executive

FAQs

Hearth Lounge - The Ritz-Carlton, Perth is rated 4 stars by 211 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

9:30 pm


Google Map for Hearth Lounge - The Ritz-Carlton, Perth

1 Barrack Street Perth, AU-WA 6000

Additional information

  • Area

    Perth CBD

  • Hours of Operation

    Afternoon Tea Sat, Sun 12:00 pm–2:30 pm

  • Cuisines

    Modern Australian

  • Dining style

    Casual Dining

  • Dress Code

    Casual Dress

  • Parking Details

    None

  • Payment Options

    AMEX, MasterCard, Visa

Copyright © 2022 OpenTable, Inc. 1 Montgomery St Ste 700, San Francisco CA 94104 - All rights reserved.
OpenTable is part of Booking Holdings, the world leader in online travel and related services.
Booking LogoPriceline LogoKAYAK LogoAgoda LogoRentalcars LogoOpenTable Logo