Havana Central Times Square
Sunday brunch was totally different menu than weekdays. Need more kid-friendly options and option for half-size portions. We really wasted a lot of food that was delicious, but too much. Very friendly servers.
Every time we go to New York we visit Havana Central. The food is excellent! My kids love the Ropa Vieja, white rice and frijoles.
Great food and customer service. Be sure to try the Happy Hour!!!
A decent place to eat if you’re in a rush before a show. The Cuban sandwich was good. Garlic shrimp was ok. Food came out lightening fast. Our server was very friendly.
Food excellent and waiter was very attentive, provided good suggestions.
We had the pleasure of dining at Havana Central in Times Square last week. The food was exceptionally good. I appreciated that the presentation was very straightforward, they did not try to make the food "gourmet" or fancy. It was truly great Cuban food, the menu was varied, the service was very fast. It was quite noisy in the restaurant, but not unbearable. Very high energy.
The food was bland, not what I would expect of Cuban food. Bar service was extremely slow. Our appetizers arrived before our drinks. Waitstaff was not attentive. The restaurant was extremely loud. I am not sure why it had such good reviews.
Bit of a mix up as to which server had our table. The food and ambiance definitely made up for this snafu.
The appetizer menu was changed a bit but it was good. Service was good until the end, she asked if we wanted our stuff packed up, and we said yes please pack up for this to go. When the food never came back for us to take home, i asked her and she said they had taken it back. "you wanted to take it home??" she asked. When i reminded her of what the conversation had been, she stated yes I said that but did you also tell the busboy you wanted to take the food home? What really got me upset was her comment of "it wasn't that much food anyways". She made no attempt to make it better, just a minimal sorry. So please make sure your server understands if you want to take home the food you paid for and didn't get to finish.
We had a great time. The food, music and service were outstanding.
I reserved this space for my daughter's birthday and the staff was awesome. The band was a great addition to the evening. The food choices were great and delicious.
Excellent food but it was very hot where we sat. Manager should have turned the air conditioner higher. Table next to us went to get hand held fans to cool them off. No air flow in the back.
food was a disappointment. I ordered the shrimps with rice and beans, 6 small shrimps. My husband ordered the chicken in garlic, dry and overcooked. The third person ordered the Cuban sandwich, came 20 minutes after we received our main dishes.
Michelle thank you for sharing your feedback. Sending you a private note now to see how we can make things right.
The service was prompt. Our waiter was attentive. The food was delicious. 10/10 would recommend.
Amazing food, great decor & service. Havana CT NEVER disappoints!
Would have been a 5 star but a/c was broken so it was hot!
Was visiting New York with my son and spotted the restaurant while touring the city. The service was fantastic, quick and friendly. The food was wonderful and they had a live band, which made my night. This will definitely be a spot I visit on my next trip to NY.
Very nice place! Service very good, food very good, nice location. Not hard to get a reservation. Will definitely go back!
Service was excellent food was great
I have eaten here many times. Service is always lack luster. They want you out as fast as they can get you out. This time however the food was also lacking. The corn was cold and the portion very small. The fries plantains were hard and our main course beef and pork was not tender. I hope this was a one off. Will try again but if this is the new norm we will find another place to eat when going to theater
Debbie thank you for sharing your feedback. I can assure you we aim for 5-star hospitality all around and that includes wowing our guests with our cuisine. We are sorry to hear you did not enjoy the food during your recent visit. Were you able to inform your server or a manager so they could make things better in the moment?
We had a reservation but we were 25 minutes early. So I asked if we could be seated earlier. They told me they had to check and to give them 5 minutes. I don’t understand why, as over 25 tables were vacant. Two of the larger tables were being used to fold napkins. The main dishes were very good. The appetizer platter was cold, the chicken dried out and the plantains were hard from sitting around in the kitchen. The place has become filthy over the years. The bathrooms are disgusting. I would have ordered another drink. But the waiter didn’t show up until we were finished eating. Seems like they need to get their act
together or they’ll be losing business fast.
Mike thank you for sharing your feedback. I do wish we were able to seat you early but sometimes empty tables can either mean we don't have enough servers to cover the entire restaurant during that shift (Wednesday) or the kitchen perhaps needed a bit of time before the next rush. That said we are disappointed to hear the server was not attentive to your table. 5-star service is what we aim for and are proud to offer. We do hope you may give us another chance to impress!
My happy hour mojitos may have passed by a bottle of rum on their way to me, but I don’t think there was an appreciable amount introduced to the drink! My dining partners said their second Bloody Marys were terrible (@$13 a pop).
The chicken dish was over cooked & the steak was almost inedible.
Are the other Havana Centrals any different? Not even interested in finding out after this visit!
Marcia we are sorry to hear your visit was disappointing. Were you able to bring this to the attention of your server or a manager so we could make things right in the moment? We always want our guests to leave happy & satisfied.
Great authentic food close to Times Square. Have been here several times and never disappointed. Would recommend.
Had lunch with a friend, each of us choose from the lunch specials. Found my black beans a little bland and my roast pork a little salty.
Waiter was very attentive and drinks and food was promptly delivered.
The food and drinks were excellent. This is one of our favorite places to eat when we get together for a girls’ night out.
Horrible food that was clearly left over from the day before. Ordered steak medium rare and it came back so well done it was completely dry and impossible to cut with a fork and knife. Fun atmosphere and live music. Waiter was nice. Go for the drinks and music and skip the food
We are sorry to hear your visit was disappointing. I can assure you our food is fresh but a steak cooked to the wrong temperature is frustrating indeed and certainly not what we intended. We are glad the server & drinks impressed but know we can impress much more with our cuisine. Please do consider giving Havana Central another try!
Great as always. Jeremy runs a great set of restaurants, very consistent!
Food was average, drink monitoring was really good though.
So first I enjoy the food, drink and music.
Second the viewing of a soccer game made the place very loud.
Last I would go back anytime!
I made a reservation for 6:30 and wasn’t seated until 3 walk up to the counter complaints on why it’s passed 7 and we still weren’t seated. The response we called your name and sat your party of 2 at 6:30... hmmmm we are still standing here and my party was a party of 4. We received a blank stare and seated 20 minutes later, by that time I was too annoyed to enjoy anything. This will be our last visit to Havana
George we are sorry to hear about your experience. While sometimes waits, even with a reservation, are unavoidable, we should have kept you informed and been more on top of which group was which. I can only assume it was a busy time and there was a miscommunication among the team. Sending you a private note now as well.
The two host that greeted us were fabulous . The waitress good as well
Fun! Food was delicious, music was amazing. It was loud, but that was part of the fun experience and we were still able to have a conversation
This place is one of my favorites- it’s just super loud so it’s great for fun but not if you want to catch up with a friend.
Absolutely fabulous as always
Thank you for dining with us!
We always enjoy Havana Central. We have dined here many times and will be back.
We started with the appetizer sampler. It is really good with a nice variety of about five or six different items. But it is huge! It is sized for four people. For one person, call it dinner. For two, call it a really heavy appetizer and consider sharing one entree! For entrees we had the salmon and the pork shank. Both outstanding. A wonderful tasty sauce on the pork. For dessert, Havana Central has one of the better Tres Leches cakes we've ever had. And they make great Cuban coffee. A good beer selection, too.
It does get noisy when the restaurant fills up, but we were still able to hear each other. A casual, somewhat festive atmosphere.
Highly recommended, and very well located for pre- or post-theater dinner. They serve continuously through the afternoon so if you come out of a matinee early or have an early evening curtain, this is a good choice. And you are never rushed.
Pb, we are beyond happy you've once again enjoyed your dining experience with us. From the appetizer sampler to the Cuban coffee you were left satisfied. We look forward to seeing you again!
This was a Birthday after theater dinner for my Dad, they made him feel very special, they treated not like a customer but a long time friend who stopped by, they sang happy birthday and were very accommodating. The food was delicious and the staff AWESOME, a wide variety with great prices. The band playing Latin music was the perfect ambiance
Martes, Happy belated Birthday to your Dad. We love to make everyone feel important and we are happy the service provided to you was above and beyond! We look forward to seeing you soon! I'd also like to invite you to join our VIP/Birthday Club to receive special perks, including a free entree on your birthday -- details can be found on our website.
Thank you for giving us a great table and wonderful service! We will be back!
Jeanette, thank you for dining with us!
They were so accommodating we had open table reservations but our show ran late can had no cell service so no way to change my reservations. We went to the restaurant and explained our situation and they were more than accommodating and allowed us to continue our fabulous evening in NYC . To accompanying our night was a fantastic dinner and music at the Havana Central !!! Thank you very much staff simply put marvelous .
Frank, it makes us happy to hear that we were able to accommodate your party even after the reservation time, as these things do happen. From the fantastic dinner to the music we are happy you enjoyed your dining experience with us. I'd also like to invite you to join our VIP/Birthday Club to receive special perks, including a free entree on your birthday -- details can be found on our website.