Hard Rock Cafe - Venice

4.4
icon/ic_reviewCreated with Sketch.
293 reviews
icon/ic_price_rangeCreated with Sketch.
€30 and under
icon/ic_cuisineCreated with Sketch.
American

Top tags:

Fun
Casual
The new Hard Rock Cafe Venice is located directly behind the main tourist attraction of the city and one of the world’s most famous squares, St. Mark’s Square, which is home to the ornately decorated St. Mark’s Basilica and Doge’s Palace as well as a number of museums, shops, and cafes. Our cafe, which is located in a historic building offering 360 square meters of space, incorporates an authentic Venetian style with tasteful decor, wide windows with panoramic views of the canal, and a handmade glass chandelier hanging in the center of the restaurant and was made right here in the famous Murano glass factory. Arrive by gondola or foot to enjoy freshly prepared American and local cuisine at Hard Rock Cafe Venice. Sink your teeth into our Legendary® Burger or choose a salad for something on the lighter side. Sip on a signature Hard Rock cocktail while enjoying the sights and sounds of one of the most beautiful cities in the world.
What 293 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
Food
4.6
Service
4.2
Ambience
4.1
Value
Noise · Moderate
88% of people would recommend it to a friend
Sort by
Filters
OT
OpenTable Diner
1 review
Dined on 26 February 2020
Overall5Food5Service5Ambience4

È uno dei più piccoli HRC in giro. Bene lo shop, meno l’atmosfera del ristorante. Cibo sempre ok per quelli a cui piace il genere. Ottimo servizio come sempre. Prezzi da HRC.

Hard Rock Cafe - Venice
Responded on 29 February 2020

Grazie per la sua bella recensione, ci torni presto a trovare! Cordiali saluti, Pablo Castrogiovanni General Manager

Report
M
Melania
1 review
Dined on 23 February 2020
Overall4Food4Service5Ambience3

Interessantes amerikanisches Essen, sehr guter Service, Ambiente ok, Live Musik waren leider nur 5 Minuten

Hard Rock Cafe - Venice
Responded on 25 February 2020

Viele Danke Melania! Mit Freundlichen Grussen, Pablo Castrogiovanni General Manager

Report
DL
DaveLee77
1 review
Dined on 21 February 2020
Overall5Food5Service5Ambience5

The guys at hard rock were absolutely outstanding, we emailed beforehand to say it was for our sons 18th and if possible could we have a table with a good view, they replied the next day to say they had reserved us a table with a great view. We arrived and sore enough we had a fantastic view across the restaurant and to outside. There was a live act on who I must say made some songs I would usually dislike really really good. They made an extra special effort for my son, totally out of the blue they all gathered round him and got the whole restaurant to sing happy birthday to him and gave us all a desert on the house. He then got to pick a pin of his choice from the shop !!! All in all a fantastic night to remember for his 18th !! Thankyou hard rock Venezia

Hard Rock Cafe - Venice
Responded on 24 February 2020

Thank you for your wonderful review Mr. Lee, It was a pleasure having your family here for such a ''once in a life time'' occasion! We are happy to hear the staff made it so special and we look forward to welcome you again in a very near future! Happy birthday again to Heatan! (if I am not mistaken!) Regards, Pablo Castrogiovanni General Manager

Report
SS
StefaniaS
1 review
Dined on 20 February 2020
Overall5Food5Service5Ambience5

Everything was perfect, the food, the ambiance, the staff was very friendly.

Hard Rock Cafe - Venice
Responded on 25 February 2020

Hi StefaniaS, Thank you so much for sharing your feedback with us! We are extremely happy to have been able to deliver such a unique experience! Looking forward to having you soon again at HRC Venice, Pablo Castrogiovanni General Manager

Report
MT
MauroT
1 review
Dined on 19 February 2020
Overall5Food5Service5Ambience5

It was the best place in Venice quere we have our lunch. The service is outstanding and good very good.

Hard Rock Cafe - Venice
Responded on 24 February 2020

Thank you Mauro T, We hope to see you again very soon! Kind regards, Pablo Castrogiovanni General Manager

Report
KA
KateA
1 review
Dined on 18 February 2020
Overall5Food5Service5Ambience5

Perfect
Amazing food quality Quantity
♥️♥️♥️♥️♥️

Hard Rock Cafe - Venice
Responded on 20 February 2020

Hi KateA! Thank you so much for your 5 stars review! We are happy to hear you enjoyed your meal with us. We hope to welcome you again soon. Regards, Pablo Castrogiovanni General Manager

Report
f
flavia
1 review
Dined on 17 February 2020
Overall5Food5Service4Ambience5

Excellent!!!! Quality is the objective. Everything is outstanding there.

Hard Rock Cafe - Venice
Responded on 20 February 2020

Hi Flavia! What more can we say! Thank you so much for your nice review! Regards, Pablo Castrogiovanni General Manager

Report
DS
DavidS
1 review
Dined on 15 February 2020
Overall5Food5Service5Ambience5

Everything we thought it would be and more. We called reserved ahead and on arrival were greeted and taken right in. We requested a view and someone was sitting in our seat, the waitress quickly moved them and gave us our table. The atmosphere and view was very cool. Beautiful location.

Hard Rock Cafe - Venice
Responded on 24 February 2020

Dear David S, Thank you so much for your lovely review! Great to hear our staff resolved the small issue and sort your table straight away! We hope to welcome you soon! Kind regards, Pablo Castrogiovanni General Manager

Report
JI
JonnyI
Oxford
1 review
Dined on 9 February 2020
Overall5Food5Service5Ambience5

Brilliant staff, excellent food, great ambience and music. Loved it!

Hard Rock Cafe - Venice
Responded on 12 February 2020

Hi JonnyL, Thank you so much for sharing your comments with us! Hard Rock strives to combine a casual dining environment with an outstanding and unique service delivery, and we are so glad this was the case during your visit. Looking forward to having you soon, Pablo Castrogiovanni General Manager

Report
VR
ValeriaR
London
3 reviews
Dined on 8 February 2020
Overall5Food4Service5Ambience4

Alice, la "nostra" cameriera è fantastica! Gentilissima, simpatica e disponibile!
Il locale non è grandissimo, ma la location e la vista decisamente suggestivi!

Hard Rock Cafe - Venice
Responded on 12 February 2020

Buongiorno ValeriaR, Grazie mille d'essere venuta a trovarci!! Passero' il messaggio ad Alice, chi sara' FELICISSIMA di sapere che e' stata all'altezza! A presto, Pablo Castrogiovanni General Manager

Report
JH
JessH
1 review
Dined on 8 February 2020
Overall3Food2Service4Ambience3

A little disappointed. Asked if it was a especially occasion, which it was a birthday and got shoved in a noisy corner. The vegan option was barely vegan.... had to change the bun and couldn’t have the accompaniments such as cheese. Paying for an over price burger which I couldn’t eat half of. Staff we’re lovely but I wouldn’t return as better food at a more reasonable price was available

Hard Rock Cafe - Venice
Responded on 12 February 2020

Hi JessH, Thank you for providing us with valuable feedback after your visit. Let me tell you that we take your comments very seriously and we've began using them to build a better experience for all our future guests. Kind regards, Pablo Castrogiovanni General Manager

Report
C
Chrissie
1 review
Dined on 8 February 2020
Overall5Food5Service5Ambience5

Hard Rock Venice has a lovely feel - the staff are excellent, the place is clean, the food is plentiful and the situation is out of a James Bond movie. Not cheap, but the overall package makes it worth a visit imo.

Hard Rock Cafe - Venice
Responded on 12 February 2020

Hi Chrissie, Thank you so much for sharing your lovely review with us! Unsure which James Bond Movie you are referring to, maybe with "License to Eat"? :P Looking forward to seeing you soon, Pablo Castrogiovanni General Manager

Report
GI
GIULIANOB
1 review
Dined on 4 February 2020
Overall5Food5Service5Ambience5

Il Hard Rock Café è una fermata obbligatoria per noi, perciò ovviamente a noi piace ( e siamo 60enne...ma dovete ricordare, hard rock era la nostra generazione!). Camerieri bravi nello spirito del locale... Il prezzo in linea con la zona (e con altri Hard Rock nel mondo, menù e qualità idem). Certo, se non supportate cibo stile Americano, camerieri Allegri e musica rock, non è per voi.

Hard Rock Cafe - Venice
Responded on 7 February 2020

Ciao GiulianoB, Grazie mille per condividere questa bellissima recensione con noi!! Siamo fieri della nostra squadra! A presto, Pablo Castrogiovanni General Manager

Report
s
sarar
1 review
Dined on 1 February 2020
Overall5Food5Service5Ambience5

We thanks Alice she was great helped Bruno to celebrate his birthday. She is wonderful and kind

Hard Rock Cafe - Venice
Responded on 4 February 2020

Hi Sarar, Thank you so much for sharing such a lovely review with us! We will pass on your great comments to Alice, she will definitely be over the moon to know that she truly made a positive impact during your visit! Looking forward to seeing you soon, Pablo Castrogiovanni General Manager

Report
AC
AmberC
1 review
Dined on 1 February 2020
Overall5Food5Service5Ambience4

Lovely food very well priced for the location and the staff were very attentive. Would definitely recommend to book.

LS
LucyS
1 review
Dined on 31 January 2020
Overall2Food1Service2Ambience2

Food was awful the burger had no taste and the ribs were so spicy we couldn’t eat them (bbq ribs no mention of chilli) complained to server and he said if we had coffee (Extra) he could discount but nothing else could be done and he would pass it on to manager.

Hard Rock Cafe - Venice
Responded on 4 February 2020

Hi LucyS, First of all, let me thank you wholeheartedly for sharing your thoughts with us. We use the feedback from our guests to improve our execution on a daily basis and keep our standards at its highest level. I've already passed along your comments to our management in order to raise awareness among them and avoid that any future issues will be handled in the same fashion. I would like to apologize as well on behalf of the entire team. Kind regards, Pablo Castrogiovanni General Manager

Report
c
chiarak
1 review
Dined on 29 January 2020
Overall5Food4Service5Ambience4

Great ... as always
Sonja was smart and smiling, excellent food, not too loudly... one world: perfect lunch

Hard Rock Cafe - Venice
Responded on 31 January 2020

Thank You Chiarak, we are happy to hear Sonjia made your visit great! We will definetely pass her on your comments! Thanks for coming and we hope to see you again soon! Regards, Pablo Castrogiovanni General Manager

Report
LW
LauraW
1 review
Dined on 27 January 2020
Overall5Food5Service5Ambience5

Staff were very friendly helped out with the baby maligning our visit as relaxed as possible and food was fantastic

Hard Rock Cafe - Venice
Responded on 29 January 2020

Thank you LauraW, We are happy to hear you enjoyed your stay with us! Come back to visit us soon! Regards, Pablo Castrogiovanni General Manager

Report
PC
PhilC
1 review
Dined on 26 January 2020
Overall5Food5Service5Ambience4

Great place to eat. Good food, reasonably priced, staff are really happy to help and friendly. It is quite loud in there but that is half the reason your going to a rock cafe but worth being aware of.

Hard Rock Cafe - Venice
Responded on 29 January 2020

Thank you PhilC, we are glad you had a fantastic time and enjoy our service and food! We look forward to welcome you soon! Regards, Pablo Castrogiovanni General Manager

Report
K
Kurt
Nuremberg
1 review
Dined on 26 January 2020
Overall5Food5Service5Ambience5

Wie immer sehr gut und freundliche Bedienung.

Hard Rock Cafe - Venice
Responded on 27 January 2020

Viele Danke Kurt! Regards, Pablo Castrogiovanni General Manager

Report
GS
GiuliaS
1 review
Dined on 24 January 2020
Overall5Food5Service5Ambience5

posto fantastico a due passi da San Marco.
musica dal vivo davvero bella e cibo top.
personale davvero gentile!
non vedo l'ora di ritornare =)

Hard Rock Cafe - Venice
Responded on 27 January 2020

Grazie mille giulia per la sua bella recensione! Siamo contenti che abbia gradito la nostra Live music , il cibo e che lo staff sia stato efficiente! L'aspettiamo di nuovo presto! Cordiali Saluti, Pablo Castrogiovanni General Manager

Report
JT
JonathanT
1 review
Dined on 14 January 2020
Overall4Food5Service4Ambience4

Excellent food. Reasonable service. For a Hard Rock cafe there isn't a lot of memorablia around your table. Has fantastic views of the canal but only if your seated right at the front. Worth a visit if your in Venice for a few days and want a change from the excellent local cuisine.

Hard Rock Cafe - Venice
Responded on 17 January 2020

Helo Jonathan, thank you for your review! We have created a Self-guided Memorabilia Tour Insert that guests can read while dining and go and look at later on, if they wish. We have our 10 best pieces of memorabilia and trust us they are all worth it! We look forward to welcome you again very soon. Regards, Pablo Castrogiovanni General Manager

Report
OA
OrianeA
London
3 reviews
Dined on 13 January 2020
Overall3Food4Service4Ambience3

A little disappointed by the experience. The food was adequate and the cocktails were good, but the overall atmosphere didn't have the "Hard Rock Cafe" vibe that we had elsewhere (London, Edinburgh, Amsterdam).

Hard Rock Cafe - Venice
Responded on 3 February 2020

Hello OrianeA, we are sorry you didn't feel the same vibe as other Hard Rock hewre in Venice. If you are still in town, why not visit us again, we have some Live music and Dj sets planned for the Carnival that will definetely make you change your mind! Looking forward to welcome yu againa soon. Regards, Pablo Castrogiovanni General Manager

Report
OT
OpenTable Diner
Italy
1 review
Dined on 11 January 2020
Overall4Food4Service5Ambience5

Ho mangiato bene, locale carino ma sono stato in altri che ho trovato più a tema. Prezzo nella norma quello che ci si aspetta quando mangi al hard rock cafe
Sicuramente da visitare per un panino se si passa a Venezia

Hard Rock Cafe - Venice
Responded on 12 January 2020

Grazie mille per la sua bella recensione. Cordiali Saluti, Pablo Castrogiovanni General Manager

Report
B
Bill1701
1 review
Dined on 11 January 2020
Overall5Food5Service5Ambience5

We really enjoyed our first experience at the Hard Rock in Venice. The food quality was the same as in the Cafes in Rome and Florence. Highly recommend anyone to come and enjoy.

Hard Rock Cafe - Venice
Responded on 17 January 2020

Dear Bill1701, Thank you very much for your amazing review! Looking forward to see you again soon, Regards, Pablo Castrogiovanni General Manager

Report
KS
KarlS
1 review
Dined on 10 January 2020
Overall5Food5Service5Ambience5

Service was excellent booked for 7pm ended up getting there a bit early but no problem sat us down and took our order. Food came about 15 min cooked very nice, can’t say a bad word about the place.
Thank you very much for a good night out

Hard Rock Cafe - Venice
Responded on 13 January 2020

Good evening Karl, Thank you very much for you awesome feedback. We are happy to hear you had a fantastic experience. We look forward to welcome you again soon. Regards, Pablo Castrogiovanni General Manager

Report
PA
PaoloA
1 review
Dined on 2 January 2020
Overall3Food4Service5Ambience1

Locale pulito servizio impeccabile, musica troppo alta e temperatura del locale bassa. Il conto adeguato

Report
K
Kathleen
1 review
Dined on 2 January 2020
Overall5Food5Service5Ambience5

The restaurant was very close to St. Marks Square which allowed our party of eight to enjoy lunch between tour reservations. The staff was extremely knowledgeable in attending to our family members with gluten free and allergy dietary restrictions.

Hard Rock Cafe - Venice
Responded on 4 January 2020

Thank you Kathleen for you r lovely review, we hope to welcome you and your family very soon. Regards, Pablo Castrogiovanni General Manager

Report
g
giacomo
Italy
1 review
Dined on 26 December 2019
Overall5Food5Service5Ambience5

cibo molto buono, locale carino in un luogo magico, staff sempre gentile, disponibile ed allegro!

Hard Rock Cafe - Venice
Responded on 31 December 2019

Ciao giacomo, Grazie mille per la sua BELLISSIMA recensione! A presto! Pablo Castrogiovanni General Manager

Report
MC
MarcoC
Berlin
2 reviews
Dined on 25 December 2019
Overall5Food5Service5Ambience5

Come sempre Hard rock cafe non si smentisce mai..... tutto perfetto

Hard Rock Cafe - Venice
Responded on 26 December 2019

Ciao MarcoC, Grazie mille, a presto!! Pablo Castrogiovanni General Manager

Report
MM
MillierM
1 review
Dined on 24 December 2019
Overall2Food4Service4Ambience2

I am really sorry, but The noize level, was very to loud, We can't talk normally.
For The température Everybody in The room, wears à jacket, 19 or 20 degrés for à restaurant it's very cold.
Sorry for my english.
Best regards
MILLIER Benjamin

Hard Rock Cafe - Venice
Responded on 29 December 2019

Hello Millier M, we are sorry to hear the level of the music was too loud. We will adjust it accordingly. Regarding the cold, we are experiencing some technical problems with our heating sistem that we are trying to fix as we speak. We hope to welcome you very soon again. Regards, Pablo Castrogiovanni General Manager

Report
OT
OpenTable Diner
New York Area
2 reviews
Dined on 15 December 2019
Overall2Food4Service4Ambience3

Personale gentile e accogliente, cibo nella media. Purtroppo ambiente freddo, corrente di aria letteralmente ghiacciata come comunicato al personale. Bagni sporchissimi, senza salviette, tutti e due gli asciugamani elettrici non funzionanti!

Hard Rock Cafe - Venice
Responded on 17 December 2019

Buongiorno, La ringrazio per averci contattato, siamo a conoscenza del problema del riscaldamento presente in questi giorni al Café. Abbiamo rilevato un problema di natura molto importante che ci costringe a dover cambiare tutto il nostro impianto, e come ben puo' immaginare occorrera' piu' tempo. Gli asciugamani elettrici non funzionano dopo gli eventi straordinari di marea alta e sono gia' stati ordinati nuovi. Saluti, Pablo Castrogiovanni General Manager

Report
OT
OpenTable Diner
Italy
3 reviews
Dined on 9 December 2019
Overall3Food4Service2Ambience3

Het team van deze avond (9 december) had er niet zo'n zin in. Heel jammer want op 24 november was het een heel leuke sfeer.

Hard Rock Cafe - Venice
Responded on 10 December 2019

Dear Guest, We are so sorry you felt we were not up to your high expectations on the 9th of December. We can guarantee you that the experience you had on the 24th November is the one that happens 99 % of the time and this single occassion was definitely a "one off"! See you soon at HRC Venice, Pablo Castrogiovanni General Manager

Report
RI
vipRITTERV
Los Angeles
11 reviews
Dined on 7 December 2019
Overall5Food5Service5Ambience5

Nous adorons aller au Hard rock cafe à Venise. Tout le personnel est très aimable, il y a une super ambiance. Nous le recommandons vivement

Hard Rock Cafe - Venice
Responded on 12 December 2019

Bonjour Ritterv, Thank you so much for such a lovely review!! We are truly looking forward to welcoming you soon! Pablo Castrogiovanni General Manager

Report
V
Valentina
1 review
Dined on 6 December 2019
Overall3Food3Service4Ambience4

Il locale è coinvolgente, il cibo in linea con le aspettative, il prezzo è nella media di Venezia che in generale è esagerato, senza alcuna giustificazione, se non quella di costare di più, perché i turisti in viaggio tanto spendono.

Report
WM
WarrenM
Sydney / NSW
4 reviews
Dined on 6 December 2019
Overall5Food5Service5Ambience4

Great place to eat where you know you are going to get value for money and predicable food. Sometimes when away from home it is nice to have food you are familiar with.

Hard Rock Cafe - Venice
Responded on 10 December 2019

Dear Guest, Thank you so much for your detailed feedback after visiting us! We've had some issues with our Audio/Video system that we've finally fixed. Looking forward to seeing you soon, Pablo Castrogiovanni General Manager

Report
RH
RhianH
1 review
Dined on 29 November 2019
Overall4Food3Service4Ambience2

The food was over priced for what arrived on our plates. Steak and burgers cooked medium were so rare they came out mooing! A friend has her steak well done and had to be sent back 3 times because it was so pink inside. Staff were friendly and did apologise for food being returned

Hard Rock Cafe - Venice
Responded on 4 December 2019

Hi RhianH, We are so sorry for your poor experience regarding our food, by no means it is a faithful reflection of our high standards and I extend you my sincerest apologies on behalf of the whole team. We are happy to see that our staff was helpful and did try to amend the situation. Looking forward to having you soon in HRC Venice, Pablo Castrogiovanni General Manager

Report
OT
OpenTable Diner
Italy
3 reviews
Dined on 24 November 2019
Overall5Food5Service5Ambience5

Mooi bezoek aan Venetië tijdens het hoogwater. Laagtij tussen 13:00-15:00 uur.
De hele sfeer, ambiance en het enthousiasme van het personeel, maakte er een feestje van.

Hard Rock Cafe - Venice
Responded on 25 November 2019

Dear guest, Thank you so much for sharing your thoughts with us! Even in the face of such a challenging thing like the high tide, our staff remains positive, focus and with high professionalism, for which we are all very proud. Looking forward to seeing you soon, Pablo Castrogiovanni General Manager

Report
HG
HeatherG
Italy
1 review
Dined on 22 November 2019
Overall5Food5Service5Ambience5

Had a lovely night celebrating our anniversary but even though i pit it on the reservation it was not acknowledged
Our waitress was fab

Hard Rock Cafe - Venice
Responded on 25 November 2019

Hey HeatherG! We are so glad that you had such a wonderful time! Looking foward to having you soon again with us, Pablo Castrogiovanni General Manager

Report
BC
BridgetC
1 review
Dined on 18 November 2019
Overall5Food5Service5Ambience5

Lovely evening for hubby’s birthday. Luca was our waiter, great fun and fab personality! Stuck
A candle in hubby’s cake and and everyone dang to him!

Thank you 🙏

Hard Rock Cafe - Venice
Responded on 21 November 2019

Hey BridgetC thank you so much for choosing us to celebrate such an important thing as your husband's birthday. Luca is as an absolute Rockstar, isn't him? We will pass on the compliments to him! Looking forward to having you soon again in HRC Venice! Pablo Castrogiovanni, General Manager

Report

FAQs

Hard Rock Cafe - Venice is rated 4.4 stars by 293 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.