Hard Rock Cafe - Sydney
Temporarily Opening hours, and menu apply, until further notice.
Book your next event with us
Kids Eat Free
Multiple dates available
Sun 6:00 PM - 8:30 PM, Wed 6:00 PM - 8:45 PM, Thu 6:00 PM - 9:30 PM, Fri - Sat 6:00 PM - 9:45 PMKids Eat Free every weekend at Hard Rock Cafe Sydney! Free kids meal for 10 and under with he purchase of any adult main meal.
Happy Hour At Hard Rock Cafe Sydney
Multiple dates available
Wed 6:00 PM - 8:45 PM, Thu 6:00 PM - 9:30 PM, Fri 6:00 PM - 9:45 PM$6 selected drinks Thursdays and Fridays, includes house beer, spirits and wines!
Pre-Entertainment Warm Ups
Multiple dates available
Wed 6:00 PM - 8:45 PM, Thu 6:00 PM - 9:30 PM, Fri 6:00 PM - 9:45 PMWed, Thursday and Fridays at Hard Rock, we are offering Happy Hour Specials to warm up the crowd before our live entertainment kicks in! $10 selected cocktails $6 selected Draught and Bottled Beers $6 House Spirits and Wine The best Happy Hour in Darling Harbour 4pm - 6pm to help you get your groove on!
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Sanitiser or wipes provided for customers
- Contactless payment available
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waiting staff wear masks
- Sick staff prohibited in the workplace
- Staff temperature check required
- Diner temperature check required
- Contact tracing information collected
I was an overall bad experience to be honest 👎🏻👎🏻
Dear NJT5075, thank you for taking the time to share with us your feedback, and we are sorry to learn that your experience was so poor. We absolutely value the feedback on how we can improve, and would appreciate if you can provide details so as we can make the necessary changes. If you can share with us via our email address on our website. Stay Safe and Rock On.
I have not been to the Hard Rock since it was located in Darlinghurst and from memory the food was always good. So after many years we decided to take our 8 yr old son tthere for the 80s Trivia night because he loves everything 80s and thought it would be fun. We ordered Nachos and and a selection of burgers. We were very disappointed. The nachos was very average ( I have had better at a shopping centre food court) Our burgers were very dry and bland. Seriously with all the great burger places around now I think Hard Rock really needs to up step up a bit. I have never given a bad review before and hate to now as I know restaurants are really struggling at the moment with COVID but I was actually shocked at the quality of the food. My sons Pepsi was flat and my Bumers was too. Will not be back .
Dear RCIP, thank you for taking the time to share with us this feedback. Whilst it is very disappointing to learn that we failed to give you a proper Hard Rock experience, we genuinely appreciate you giving us the points on which we let you down so that we can improve. We do find it disappointing, and take it seriously. And we hope that you can see fit to send us an email through our website so that we can drill down and fix the issues you have mentioned, and accept our thanks for the detail
The food is not what you expecting like the buffalo wings very salty , and the ribs have no flavour.
Dear DebbieC, thank you for sharing your feedback with us. Some of the wing sauces can taste a little salty due to the hot sauce base we use. But there is no excuses for the ribs to have no flavour and we will take this on board and do better for your next visit. Stay Safe and Rock On.
Great regular live music, good service and nice views form balcony
Dear DavidB, thank you for sharing your feedback with us. We love that you had a great time, and take your feedback on board as a challenge on where we need to improve for your next visit. Stay Safe and Rock On.
Staff were fantastic.
Food was great.
The band was also awesome.
Thanks to staff and management
Will definitely be back
Dear MarieB, Thank you for sharing this amazing review. Definitely one for us to share with the whole team. We are delighted to know that you had such a great time, and will be looking forward to your return visit! Stay Safe and Rock On.
Shame the front isn’t utilised anymore it has cut the atmosphere away and view isn’t as spectacular, chicken tenders tasted off but did get free dessert which was nice
Dear Knotty, we are sorry to hear that you felt the quality of our Kids Eat Free items was not great. We can happily assure you that we use exactly then same supplier and product, prepared slightly differently for our free kids food as we do for the adult items. Nevertheless, it is great to know the team took the feedback on board and sorted you out with dessert We will take the feedback and share with the Heart of House team to ensure your next visit is spectacular. Stay Safe and Rock On
Great staff great food
Band at the time was on point
AdrianoV, thank you for the amazing review of Hard Rock Cafe Sydney. It is definitely the review we will share with the whole team, and encourage them to keep up the amazing standards. We look forward to your next visit and maintaining the same fund and entertaining atmosphere! Stay Safe and Rock On.
Very friendly waiter, unfortunately do not recall his name but he was great. He finished his shift mid-way through our meal and let us know who would be looking after our table from then on. She was also very nice.
Dear JennB, thank you for taking the time to share with us this feedback, We are absolutely delighted to know that our team looked after you so well. It's actually quite a difficult thing to know without the exact time of your visit which server it was, and we are very happy to have that problem! That said, we would also noted that you were not overly impressed with the ambience, and we apologize for that and assure you the problems we had with the music system are rectified!
Our server (I think her name was Vicky) was very lovely and great at making us feel comfortable and well looked after.
Dear KarinaN, thank you for taking the time to share with us this amazing feedback. Her name is Vickie and she is one of our super special servers, that most of our guests are delighted by! We look forward to welcoming you back to visit us (and Vickie) again soon! Stay Safe and Rock On.
Great venue with fabulous atmosphere, great food, great service.
Dear SarahM, thank you for taking the time to post this awesome review. We are absolutely delighted to know that you had such a great time with us, and can not wait to welcome you back again soon! Stay Safe and Rock On.
Excellent food, friendly staff and great live band
Dear Anonymous, thank you for taking the time to share with us this awesome review. We love the feedback, and will definitely be passing this on to our band and our team. We hope you have checked out the January line up for the rest of the month and that we will see you again soon! Stay Safe and Rock On.
Good food and drinks. Very attentive service, and nice atmosphere.
The only thing was that previously the event said that it would finish at 2 am, and finished at 1 am. We bought some drinks before and we waste our money.
Dear NicR, we are sorry to hear that this was your impression of the night. We did in fact stop the DJ at around 1:30am, and we can also confirm that the last guests left the venue at 2am. Please let us know on your next visit what made you feel like we closed at 1am, so we can improve on that for our next late night party! Stay Safe and Rock On,
Always a a fave!!
Fun and friendly
Dear Anonymous, thank you for sharing this awesome review! We are so happy to hear that we rocked your world into 2021, and we are looking forward to seeing you again SOON! StaySafe and Rock On.
Great staff and overall a great night out, the sliders where a little dry
Dear DavidG, thank you for taking the time to share with us this feedback. We do believe you shared the slider feedback at the time and the kitchen received same. We will ensure that this does not happen again, and encourage you to try the sliders again on your next visit. Stay Safe and Rock On.
Nice meals, but over priced. Charged us full price for childrens meal even tho it was only plain pasta
Dear melp, we are so sorry to hear about this experience. We absolutely should have made some discount based on your children having only plain pasta, and would ask that you contact us before your next visit so we can ensure we rectify this error. Stay safe and Rock on,
The second time I came people the people where very nice and asking how the food was and making me feel welcomed. This time no one greeted me or asked me how the food was made me share a meal no what i was promised and didn't make me feel welcomed the lady manager seems annoyed I came back the guy opening the was was the only one who seems nice. Also i was setted in the back I could watch the show so I left early.
Dear HelenL, thank you for the feedback, we always appreciate hearing from our regular guests. We can appreciate that you were disappointed with the seating, though you are welcome to request a different table and we would accommodate if possible. The free food you shared is a mixed starting platter we usually recommend for 3 or 4 people, so we dont feel we shortchanged you on the free starters.
Given that HardRock Cafe in other parts of the world is providing more vegan options, AU can also introduce Vegan choices. I saw Vegan choices online menu but not in the outlet’s menu card.
Dear Sanjay, thank you for sharing your feedback. Would you be able to tell us where online you saw the vegan option that we dont have on our menu? We would love to fix that up. We do have vegan options, as you noted, though as a Hard Rock Cafe, we are not specialists in this cuisine, and strictly adhere to the definitions of dietry requirements from our guests. We hope to be running a Veggie/vegan LTO later this year.
Ribs were a real disappointment! Lots of bone...no meat.
Dear Disappointed, we are sorry you felt that our ribs were not good enough. We appreciate the feedback and will focus on being more selective on the choice of ribs used. We hope that you shared the feedback at the time with the manager, so we could replace the ribs for you. Stay Safe and Rock On.
I booked a table at Hard Rock Cafe so I could watch The Beatnix who were playing there at 8pm. I reserved a table for 2 and requested a table closest to the stage as I have poor eyesight. When I arrived and checked in I was dissapointed when they seated us where I could not even see the band at all of which I was very dissapointed. Fortunately after around 25min we were given a table closer to the stage so I was satisfied with this and enjoyed the rest of my night and the food and show. I would like to put a special mention in for the waiter named THOMAS as he was very friendly and great attentive service. I am looking forward to attending another night soon at The Hard Rock Cafe Darling Harbour.
Dear Susie, thank you for taking the time to share with us the feedback on how we can improve. We are very sorry to have let you down in regards to the table you wanted. Obviously your needs should have been flagged on your booking and we have somehow not being able to accommodate such a simple request. We are thankful that Thomas took extra care of you, and we would love to invite you back for a drink on us as way of apology. Please just let us know when suits. Stay Safe and Rock On!
I booked a table Saturday 12th December at 7:30pm for my friends birthday. And yes although you was busy, we were made to wait almost 40 minutes after our reservation time to be seated.
We were really excited to try the new menu, however was very disappointed to find out that a lot of the ingredients for the drinks were not available, and when we asked for other drinks such as Prosecco and beer we were then told the ones we wanted were out of stock due to the busy weekend.
Although the service we received from our waiter was amazing, the actual wait time for the food was less than. We waited approximately 1 hour and 25mins for our starters, which then ended up just coming out along with our mains.
It is just a little disappointing that the Hard Rock Sydney did not meet up to the Hard Rock name. I was recommended Hard Rock by friends as they have previously been to ones in other countries so was very excited to surprise my friend this reservation for her birthday. Unfortunately due to the experience we received we will not be returning and do not feel this is a restaurant we will recommend to others.
Dear CharlotteB, we can completely understand your frustration AND disappointment, and we apologize that you had such a poor experience. We can assure you that our policies for seating are as fair as possible, however, the Hard Rock Policy (from Corporate) is priority seating. Combined with other factors such as COVID restrictioned seating, we had limited opportunity to seat everyone immediately upon arrival. It is absolutely not our normal or acceptable, and apologize.
Great live music. Good service and ambience.
Dear DavidB, thank you for taking the time to share your feedback. We are sorry to learn that your experience was impacted by such, and it is definitely not the norm for us to allow children run around. Especially when having a monumental event as the Beatnix last night. We do hope you will provide us with another opportunity to show you our best Hard Rock practices and we look forward to welcoming you back soon!
Atmosphere and Service from Waitress are outstanding,, even for the family with kids. Food is good average for the value , Overall it is a good place to enjoy dining and listen to live music.
Dear Dansut, thank you for taking the time to share this great review. We see we have some room to improve by your next visit and plan to do so, so that we wow you on the next time! Stay Safe and Rock On.
Friendly staff, good selection of beers and great burgers
Dear Otter, thank you for taking the time to share with us this feedback. We are delighted to hear the comments regarding our new selections of beer, and that you loved our burger selection! Cant wait to have you back in... as we rotate through a beer of the month selection. Stay Safe and Rock On!
Overpriced & inside was too loud to be able to have a conversation
Dear SW22, thank you for taking the time to share your review with us. We are sorry to learn that we could not seat you in a more quiet area of the restaurant during your visit. We do try to contact all our reservations, personally, to understand if they want to see the nightly entertainment or not. We will ensure to make more of an effort on your return visit. Stay Safe and Rock On.
typical Hard rock cafe, good for a quick bite to eat
Dear Tulip, thank you for sharing your feedback, we are sorry to learn that you had a less than a wow experience with us. We always aim to create authentic experiences that rock, and hope to do so on your next visit! Stay Safe and Rock On.
Very disappointed! Won’t be coming back! Drinks were way over priced. It was very dark we could hardly see each other.
Dear KateC, we are very sorry to hear your feedback. Our prices are in line with our local competitors in Darling Harbour, and we do have quite a range as well. Unfortunately, due to the live entertainment focus, we do dim our lights significantly to keep the focus on the band on stage, however, your feedback is important and we will look into ways to adjust this in a more appropriate way. We do hope you will give us and our amazing live music program another chance. Stay Safe and Rock On.
Great waitress , food and live band ..
Dear Anonymous, thank you for taking the time to give us a review. And an awesome one at that. We are delighted to know that we gave you a complete Hard Rock experience and look forward to welcoming you back soon! Stay Safe and Rock On.
Was ok, went for the fact it’s says kids eat free on weekends, but does not say anywhere it’s before 6! Even tho we ordered before 6 as our receipt says! Oh well.
Dear Anonymous, we are sorry to hear that we have made such a simple error, such as the receipt showing the order time. If you can send a copy of that through to us, we can ensure you get the appropriate refund. We do advertise that Kids Eat Free program has terms and conditions and one of the those conditions is that it is up until 6pm, which is a moot point in your case when you ordered prior to 6pm. Again, very sorry for our error and we will happily fix it up for you.
Fantastic service. Lovely and friendly!! 10/10 raved about it
Man at the front desk with a pride flag on was SENSATIONAL and very kind and funny
Dear AbbyP, thank you for the amazing review. We are delighted to know that our whole team, from Thomas (front desk) to your servers, were able to make the experience a memorable one! We look forward to doing the same on your next visit, though Thomas is likely to be your server, rather than your host! Stay safe and Rock On.
Wonderful time spender with family.would love to go back again.
Dear SuhasN, Thank you for your amazing review. We are delighted to know that you had such a great time with us! We would love to have you back again as well. Hopefully with more pleasant weather so you can enjoy the outdoor area! Stay Safe and Rock On.
The food was great and the service exceptionally good.
Dear Cami, thank you so much for the wonderful feedback. We are delighted to hear all of it, and so glad our servers took such great care of you. We always look to live the Hard Rock mission statement of Providing authentic experiences that rock, and will proudly pass on this feedback to our successful team members! Stay Safe and Rock On.
Too noisy for dinner conversations and service was terrible
Dear HalimaC, thank you for taking the time to share with us your feedback. It is disappointing to hear that our service let us down, a very unusual situation for us. We will definitely look into what caused that situation, and remedy it ASAP. We do have live music on Saturday nights and if you are not interested in this, we try to accommodate with seating in the other room of the restaurant, and apologies we were unable to do so on this occasion. Stay Safe and Rock On.
The food and drinks were not worth the money and it was a waste
Dear Supriya, thank you for sharing your feedback with us. It is disappointing to learn that you had a less than rocking experience and we would encourage you to drop us an email with further details so we can rectify the issues and ensure your next visit to us is an absolutely amazing one!
I loved the first time at Hard Rock Cafe. I was there to see an acoustic set and I was really looked after. Fab service, food, ambience and felt safe as a solo woman. A special shout out to Jessie who was welcoming and lovely.
Dear CherieW, thank you for such an amazing review. We are delighted to hear such feedback and it genuinely helps us to identify any areas we may overlook. In this case, we are absolutely delighted that Jess made the experience an unforgettable one, and we hope to see you again soon. Stay Safe and Rock On.
really great staff and just a great atmosphere. as soon as we entered the place we were greeted with friendly staff.
Dear Adelaide, thank you for taking the time to leave us this glowing review. We are not here to serve, we are here to help create authentic experiences that ROCK! And that is why we have such an amazing team of people that make sure that your visit is not "just another restaurant." We look forward to welcoming you back soon. Stay Safe and Rock On.
Band performance was way too loud, and the table we were given meant we couldn't even see it either. Aside from that the food and service is great
Dear JamieM, thank you for taking the time to share with us this feedback. We acknowledge that the bands can be too loud and are working on a solution, urgently, so as to provide the right volume level for our guests to enjoy their dining experience as well as the live music element of the new look Hard Rock Cafe Sydney. Stay Safe and Rock On,
Really good - friendly waitstaff. Food was good and servers were good with allergy info
Dear JR1234 Thank you for the awesome feedback. We will definitely be passing this on to our teams, and we look forward to welcoming you back soon, for more entertainment and fun! Stay Safe and Rock On.
Great to see live music venue back. Great stage.and ambience
Dear DavidB, thank you for sharing your review with us. We are delighted that you enjoyed the live music. Definitely something that we always wanted to do, but have been really lucky to bring back, bigger than ever over the last few months! We look forward to welcoming you back soon! Stay Safe and Rock On.
Dear MelG, thank you for such an awesome 5* rating across the board. We are so happy to know that you enjoyed your visit with us, and we sincerely hope we can keep on rocking your world on the next visit to Hard Rock Cafe Sydney. Stay Safe and Rock On.
Staff were wonderful
However after having a drink were told no steaks or salmon available which was disappointing as thats the main menu, cocktails too expensive as cpuld have been a mocktail
Dear KARENT, thank you for taking the time to share your feedback. We are so sorry to have let you down on Sunday with a shortage on items. We can not excuse this, and we will ensure it does not happen again, and hope you will give us another opportunity to impress you in the future. Stay Safe and Rock On.
Hard Rock Cafe - Sydney offers takeaway which you can order by calling the restaurant at (02) 9280 0077.
Hard Rock Cafe - Sydney is rated 3.9 stars by 647 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.