Hard Rock Cafe - Sydney

4
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467 reviews
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$41 to $100
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American
Located in Sydney’s spectacular Darling Harbour, on the first and second levels of Harbourside Shopping Centre, Hard Rock Cafe Sydney is a prominent waterfront venue that will rock your senses with tantalizing food and drinks and an iconic music memorabilia collection.

Private Dining

Party all night long by Sydney’s beautiful Darling Harbour waterfront when you host an event at Hard Rock Cafe Sydney. Our full-service event venue is perfect for all special occasions, from album launches to business meetings to Christmas parties.

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What 467 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
3.9
Food
4.1
Service
4.0
Ambience
3.6
Value
Noise · Moderate
76% of people would recommend it to a friend
5
4
3
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JB
Melbourne / VIC
2 reviews
Dined 5 days ago
Overall 5Food 5Service 5Ambience 5

Staff were really friendly and the food was great

Hard Rock Cafe - Sydney
Responded 3 days ago

Thanks Jason!! Come and rock out again soon.

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AW
1 review
Dined 7 days ago
Overall 1Food 1Service 2Ambience 1

Food was not nice, burger very dry, the bun tasted like it was a day old. Salad just had a lot of rocket and way too much dressing and not much else. Cocktails were disappointing $18 for ice and juice. First time going to a hard rock cafe and our table was right next to the bar with waiters constantly pushing past our chairs. We will never go here again.

m
Las Vegas
7 reviews
Dined 7 days ago
Overall 4Food 4Service 5Ambience 4

Awesome kids eat free during holidays promo!

Hard Rock Cafe - Sydney
Responded 5 days ago

Thanks for the awesome review. Hope to see you again soon.

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OT
1 review
Dined on 2 October 2019
Overall 5Food 3Service 5Ambience 5

The burger was not very good as it tasted too dry and the beef was plain. Too big a meal as the burger was huge. Chips recommended. Music awesome.

OT
1 review
Dined on 1 October 2019
Overall 2Food 1Service 1Ambience 1

When booking we communicated in the online form that it was an ocassion to celebrate for our daughter's achievement. Unfortunately nothing special or any heed paid to our purpose of the celebration in Sydney. We had been to HRC's in other countries and they were well organised. If you cannot make a small special difference to an occassion then you better remove that provision from your online booking request.

MS
1 review
Dined on 29 September 2019
Overall 5Food 5Service 5Ambience 5

Awesome, great food and service, cocktails were great value

Hard Rock Cafe - Sydney
Responded on 3 October 2019

Thanks Matthew!! Hope to see you again soon.

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CW
1 review
Dined on 28 September 2019
Overall 3Food 2Service 5Ambience 5

I had a fantastic time! I was after the American Chain Experience and I got it! The food was truly mediocre if not downright confusing! The Guinness along with a half pound medium well burger. Wow. Nothing made sense but I loved it! I felt like a rock was in my stomach all night. The wings on the other hand were outstanding. Classic Franks Buffalo, a ranch dressing, and 6 sticks of carrots and celery. The drinks were insanely overpriced, but again, delicious; The Hurricane in particular reminded me of the cherry/orange/pineapple Tampico. My date had a Java Lava with spicy fried onions, pepperjack, siracha mayo, again wilted arugula, and a fried jalepeno on top. His beverage, the Southern Rock, which was essentially just a hillbilly whiskey sour topped with Sierra Mist was especially sweet and seemingly devoid of any alcohol. Our server Alan was fantastic! So attentive and really kind. Overall, the meal was 3.5 and the experience was 10/10.

DL
1 review
Dined on 28 September 2019
Overall 3Food 4Service 5Ambience 4

It was very cold outside and no heater next to our table.
The view was fantastic.

AC
Sydney / NSW
1 review
Dined on 26 September 2019
Overall 2Food 3Service 2Ambience 3

We had to wait sooooo long for our meals. Spoiled the experience.

OT
Glasgow
3 reviews
Dined on 22 September 2019
Overall 2Food 4Service 1Ambience 3

We are the “guys” who visit every HRC and collect the hurricane glasses when in a different location. Booked in SYD as per usual. Gave order. Starters arrived, cool, mains arrived 5 mins later. No offer to take back, just plonked on table. Girl said she was ending her shift. Complained to a male floor manager, he said, “what do you want me to say? Sorry? I’m sorry!”. And walked off. Pu5 a real dampener on the evening. Never look for discount, comps, or freebies, but always nice to be offered as it shows the place is serious about amending the experience. Paid bill, went to leave, saw female floor manager, she was really apologetic, said they could and should have done more (ie cook a fresh meal). Previous male manager came over, I told him that his customer service was poor, he said “I’ve been in since 12! (This was 8). Considering we were looking forward to the who,e thing, HRC could and should have done better.

BL
Sydney / NSW
1 review
Dined on 14 September 2019
Overall 5Food 5Service 5Ambience 5

AMAZING !
The best views, the best drinks, the best food.

RH
1 review
Dined on 13 September 2019
Overall 5Food 5Service 5Ambience 5

Great location & legendary Hard Rock service! Highly recommended!

Hard Rock Cafe - Sydney
Responded on 16 September 2019

Thanks for the great review! Hope to see you again soon.

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J
1 review
Dined on 9 September 2019
Overall 3Food 4Service 1Ambience 3

Food was as expected; consistent with other Hard stock Cafes. Waiter wasn’t the best and came across as a bit patronising over a misunderstanding with our order which didn’t sit well with me.

GE
1 review
Dined on 9 September 2019
Overall 2Food 2Service 2Ambience 2

Not the same standard as it used to be.
Been in better hard rock cafes

RM
1 review
Dined on 7 September 2019
Overall 5Food 5Service 5Ambience 5

I loved it , and my friends too. Also, the view of the fireworks was awesome!! Thank you!

Hard Rock Cafe - Sydney
Responded on 10 September 2019

Thanks Roseli!! Hope to see you again soon.

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DS
1 review
Dined on 6 September 2019
Overall 3Food 3Service 3Ambience 3

Unfortunately it was below expections, and sadly on consensus of the 6 members of the party a below average experience. The presentation of the food wasn't great, for example the very small handful of veg looked even more inadequate on the oversized plates. The steaks did taste great to be fair, although both were very rare, not med rare as requested. The burger was stated as being very dry sadly, and although the bun was gluten free which can be dry, it didn't excuse the overall desiccation of the dish. We opted not to try the desserts given the experience of the first course.

Hard Rock Cafe - Sydney
Responded on 10 September 2019

Hi Daniel, thank you for taking the time to leave a review. I'm, sorry to hear your experience did not meet expectations. I have passed your feedback on to the team so we can do better in the future.

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OT
1 review
Dined on 6 September 2019
Overall 4Food 4Service 4Ambience 4

We enjoyed it however due to it being very busy it took a while for drink and food orders to be taken

Hard Rock Cafe - Sydney
Responded on 10 September 2019

Thank you for your feedback.

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C
1 review
Dined on 5 September 2019
Overall 4Food 5Service 1Ambience 5

Food, place, drinks, ambience soooo good but service not too much. Our Asian waiter was a little bit disrespectful, not too kind and not helpful at all.

OT
New York Area
1 review
Dined on 2 September 2019
Overall 5Food 4Service 5Ambience 5

Tutto ok, come sempre...!

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NM
1 review
Dined on 1 September 2019
Overall 4Food 4Service 5Ambience 4

Staff were amazing and willing to help anyway they could. Leven right down to letting us know they were swapping shifts and introducing who was taking over. Food was good

Hard Rock Cafe - Sydney
Responded on 5 September 2019

Thanks for the review Natasha. Hope to see you again soon.

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H
1 review
Dined on 1 September 2019
Overall 4Food 4Service 5Ambience 3

Jay was excellent and provided excellent service. Food took a while to arrive, kids were really hungry and upset due to this.

GS
1 review
Dined on 1 September 2019
Overall 3Food 3Service 4Ambience 3

Was very busy for Father's Day and we had to wait a little while for our food but it was understandable and great deal for the family with kids eating free Saturday and Sundays from the kids menu!

NO
1 review
Dined on 1 September 2019
Overall 1Food 1Service 1Ambience 2

Unfortunately we waited ages for our mains and watched our the wait staff walk around in circles with it while we tried to get their attention. The burger was dry and tasteless. The kids hot dog was horrible and didn't get eaten after one bite. We have been many times and this time was no good.

RM
1 review
Dined on 31 August 2019
Overall 3Food 3Service 4Ambience 5

Food was okay but not great. Our order was misplaced by the waitress who was lovely and other than losing our order was great.
I paid $18 for a mojito which was the worst I’d ever had, it came in a highball glass and did not resemble a cocktail in any form. I was very disappointed in that.
Our table was booked, yet we still had to wait.
Was okay once we were at our table but the negative far outweighed the positive

SD
1 review
Dined on 31 August 2019
Overall 5Food 5Service 5Ambience 5

Everything was so good! I have enjoyed my time there very much.

Hard Rock Cafe - Sydney
Responded on 5 September 2019

Hi Simay, thanks for the awesome review!! Hope to see you again soon.

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JG
1 review
Dined on 29 August 2019
Overall 3Food 1Service 2Ambience 1

It did not match our expectations..we orders Nachos and was worst ever.

S
1 review
Dined on 23 August 2019
Overall 1Food 2Service 1Ambience 5

Thanks for making us to wait for long time even after ordering and kept waiting for seat

LG
1 review
Dined on 17 August 2019
Overall 5Food 5Service 5Ambience 5

Great service! food and drinks were fantastic. Definitely will be back.

Hard Rock Cafe - Sydney
Responded on 22 August 2019

Thanks Lauren. Look forward to having you back soon.

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P
1 review
Dined on 17 August 2019
Overall 5Food 5Service 5Ambience 5

Great food, excellent service! We will definitely be back.

EM
1 review
Dined on 17 August 2019
Overall 5Food 5Service 5Ambience 5

Possibly biased as the Hard Rock Cafe is probably my favourite restaurant in Australia. It was fantastic - especially the service!

T
Brisbane / QLD
2 reviews
Dined on 9 August 2019
Overall 3Food 2Service 3Ambience 3

I’ve been to a few different Hardrocks, and this one has to be my least favourite. Food wasn’t very good at all. Not worth the money we spent

SM
1 review
Dined on 5 August 2019
Overall 5Food 5Service 5Ambience 5

Excellent food, fantastic service. Definitely a good place to visit

Hard Rock Cafe - Sydney
Responded on 7 August 2019

Thanks for the review Sharon!! Hope to see you again soon.

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DU
1 review
Dined on 3 August 2019
Overall 5Food 5Service 5Ambience 5

Will count this night out as my 16th July birthday dinner, lol.

Leffe Blond with a super salad.
Cleaned up our dessert in no time as well ) hehehe
Brownie with Vanilla Ice Cream, Oreo Cheesecake & an Apple Crumbly for them. All were magnificento...

Had lots of fantastic times with this couple & still a lot of posts to upload from the past as well.
I'll get there eventually, lol.
When I have time off in Cairns maybe )

Hard Rock Cafe - Sydney
Responded on 6 August 2019

Thanks for the awesome review. Hope to see you again soon!

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SO
1 review
Dined on 2 August 2019
Overall 5Food 5Service 5Ambience 5

We were so happy with the service and food. Its located in a beautiful area on the harbour.
Will come again

Hard Rock Cafe - Sydney
Responded on 6 August 2019

Thanks for the great review Sarah! Look forward to having you back soon.

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j
Hamburg Area
4 reviews
Dined on 2 August 2019
Overall 5Food 5Service 5Ambience 4

prima ambiente, essen und getraenke!

im vergleich mit anderen HRCs etwas zu enge bestuhlung im restaurantbereich .. und dadurch sehr stoerende gespraeche von den nachbartischen (eher australische eigenheit, da nicht nur hier aufgefallen)

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KP
1 review
Dined on 1 August 2019
Overall 3Food 4Service 2Ambience 3

Food was as you would expect at Hard Rock Cafe but the waitress was rushing us which spoilt the experience. She presented us with the bill and took away dessert before we’d finished. We had only had time for two drinks throughout the meal. Thank goodness we didn’t order a bottle of wine she’d probably have taken that too ! It wasn’t as though we had taken long eatng our meal and there was still one other table eating and about 15 people at the bar when we left. We are on holiday and we’re disappointed we could not enjoy time with our teenage children having a fun meal.

S
1 review
Dined on 28 July 2019
Overall 2Food 4Service 2Ambience 3

I had ordered a pina coladà cocktail and it came out watery, I sent it back and asked if it would just be taken off the bill rather then a new one, the waitress said that was fine. A new drink had come out and I explained to this waitress about what had happened, she was really argumentative and made my partner and I very uncomfortable, saying that it wasn’t her fault, it felt like she was putting all the blame on me

SS
1 review
Dined on 27 July 2019
Overall 2Food 1Service 5Ambience 2

Food was cold, chicken dry, wasn’t enjoyable at all, waiter Ethan was lovely however

MC
Sydney / NSW
1 review
Dined on 13 July 2019
Overall 4Food 4Service 4Ambience 4

I hadn't been to Hard Rock for years in Sydney, and it was great when it was located near Kings Cross. It was still good, the family enjoyed it. Compared to the Hard Rock in New Orleans, Sydney was fantastic! Thankyou.

AP
1 review
Dined on 13 July 2019
Overall 3Food 1Service 2Ambience 2

For the price the food was poor. Stall bun on my burger.

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