Hard Rock Cafe - Sydney

3.9
366 reviews
icon/ic_price_rangeCreated with Sketch.
$41 to $100
icon/ic_cuisineCreated with Sketch.
American
Top tags:
  • Casual
  • Waterfront
  • Scenic View
Located in Sydney’s spectacular Darling Harbour, on the first and second levels of Harbourside Shopping Centre, Hard Rock Cafe Sydney is a prominent waterfront venue that will rock your senses with tantalizing food and drinks and an iconic music memorabilia collection.

Private Dining

Party all night long by Sydney’s beautiful Darling Harbour waterfront when you host an event at Hard Rock Cafe Sydney. Our full-service event venue is perfect for all special occasions, from album launches to business meetings to Christmas parties.

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What 366 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
4.0
Food
4.0
Service
4.0
Ambience
3.7
Value
Noise · Moderate
78% of people would recommend it to a friend
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E
3 reviews
Dined 4 days ago
Overall 4Food 3Service 4Ambience 4

My experience here was very hit and miss - the service was friendly and helpful, the food was acceptable, but the atmosphere was somewhat poor, not so much from the background music, which I quite enjoyed, but more from screaming kids at nearby tables and loud talking customers!
The water views are lovely.
I’d return to eat here, and to try their decadent sounding desserts but probably better during the week when it’d be quieter!

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OT
1 review
Dined 5 days ago
Overall 2Food 2Service 1Ambience 2

There was racism in your restaurant by the hall staff who served us. How come this happened in Hard rock cafe? I don’t believe that. Im Asian. He saying something Chinese to me even Im not. He tried other Asian table and looked so bad for me. It doesn’t matter if the hall staff making customers fun or not. I never go back to the Hard rock any more. Thank you.

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K
2 reviews
Dined 5 days ago
Overall 1Food 1Service 2Ambience 2

Young man on the bar was extremely rude and unfriendly so we only ordered from him once before asking for our table early.
Food was terrible, ribs were dry as was chicken
Was not asked if we wanted any more drinks
Waiter disappeared and we waited along time for her to come back, ended up going to the main station to ask if we could pay and was then asked to tip????
We will not be back as this was the last time we thought we would try in the hopes it had improved, it’s just getting worse.

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A
1 review
Dined 6 days ago
Overall 3Food 4Service 1Ambience 4

Sorry but the service was terrible at lunch time .
We love hard rock and we always go for dinner but the service at lunch would make me not want to go again . We were told we would be waiting a while to be served because they were understaffed . It was valentine day so I don’t understand why they wouldn’t have more staff . Took ages for the waiter to take our order I actually had to call them over . Then they gave my husband the wrong drink he asked for a coke and they gave him berben and coke .
The food I will say was nice but way overpriced I paid $30 for a burger !!!
I know it’s sydney but I expected more

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L
1 review
Dined on 10 February 2019
Overall 5Food 5Service 5Ambience 5

Staff were very friendly. And recommendations were outstanding

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A
1 review
Dined on 2 February 2019
Overall 5Food 5Service 5Ambience 5

Our waitress went out of her way to accommodate and make us feel welcome. The atmosphere was great and it was a highlight of our holiday in Sydney. The food was top quality and delicious!

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j
1 review
Dined on 27 January 2019
Overall 4Food 4Service 5Ambience 3

The service was by far the best thing. Burger was excellent as in other Hard Rock Cafes that I went before in different cities.

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NB
1 review
Dined on 26 January 2019
Overall 5Food 5Service 5Ambience 5

Always good food, you won’t leave hungry that’s for sure. Good selection of beers, and plenty of Rock ‘n’ Roll Artefacts to check out. Especially like the guitar collection and Nikki Sixx’s stripped Suit.

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TH
1 review
Dined on 26 January 2019
Overall 5Food 5Service 5Ambience 4

Always love going to Hard Rock for dinner when have a free weekend.

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MC
1 review
Dined on 26 January 2019
Overall 4Food 4Service 5Ambience 5

Service and staff excellent, sadly most of the food was hot spicy and didnt say, but is good food as always. I still recommend it.

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P
1 review
Dined on 26 January 2019
Overall 2Food 2Service 3Ambience 2

We have visited numerous hard rock cafes all over the world however Sydney hard rock didn’t rate highly compared to the others. Poor atmosphere, poor gluten free options (BBQ pulled pork sandwich gluten free option included no bun !! ) and I couldn’t use my hard rock rewards card !

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ML
1 review
Dined on 24 January 2019
Overall 5Food 4Service 5Ambience 4

Really great service!
Had the sampler of all the entrees between two people and it was filling. Skipped mains and had the Brownie Sunday which was nice and very filling.

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JC
1 review
Dined on 19 January 2019
Overall 1Food 1Service 3Ambience 3

Food was terrible for the price. The bathrooms were absolutely disgusting.
Service was ok but slow.

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SB
1 review
Dined on 19 January 2019
Overall 5Food 5Service 5Ambience 5

Brilliant place to go reminese about Rock music. Relaxing time with friends. Tasty menu and nonalcoholic fruity cocktails 🍸 to enjoy. Finished off with Fireworks every Saturday night at 9pm.

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RK
1 review
Dined on 17 January 2019
Overall 3Food 1Service 4Ambience 4

The venue itself lives up to its hype and the service staff we good but the food itself was a letdown

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DA
1 review
Dined on 15 January 2019
Overall 3Food 3Service 3Ambience 3

The food was ok but definitely not worth the price paid. It was way overpriced & only cost that much due to being part of the Hard Rock franchise. The view was pretty & service was adequate

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MA
1 review
Dined on 13 January 2019
Overall 2Food 2Service 2Ambience 2

We were eating our starters when the main meals came out which we sent back. The same mains were there dishes up ten minutes later and two were cold. One burger was under cooked. Service was not great as we wanted to order more drinks but due to limited waiting staff we couldn’t. Having been to many hard rocks around the world this was by far the worse for food and service. A real let down

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MB
1 review
Dined on 11 January 2019
Overall 3Food 4Service 3Ambience 2

Music to loud couldn’t have a conversation in restaurant

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AR
1 review
Dined on 9 January 2019
Overall 5Food 5Service 4Ambience 5

Bonus ice cream sundae for birthday boy with an announcement to entire restaurant that a birthday was happening! Thank you for a memorable experience.

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A
1 review
Dined on 5 January 2019
Overall 5Food 5Service 5Ambience 5

Service was amazing! Food cake whole order was correct. Staff were great sitting us in a booth which was great fir my 2 year old and to have the pram against it

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J
1 review
Dined on 1 January 2019
Overall 5Food 5Service 5Ambience 5

Very impressed by the extent of memorabilia. Not as many menu options as I expected but there were plenty of choices in the way of price ranges. Delicious and filling meals with some interesting ingredients! Wonderful atmosphere and very helpful and friendly staff. Overall this Hard Rock Cafe exceeded my expectations.

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L
1 review
Dined on 30 December 2018
Overall 5Food 5Service 5Ambience 5

We hardly recommend Hard Rock Café but beer was not cold as usual, which doesn’t change my opinion about this amazing place.

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DJ
1 review
Dined on 30 December 2018
Overall 5Food 5Service 5Ambience 5

Awesome fun for the whole family burgers are tasty salad was filling best of all bottomless drinks woohoo

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LL
2 reviews
Dined on 29 December 2018
Overall 3Food 2Service 3Ambience 4

May be good for young and energetic, too noisy, cannot even carry a conversation in the restaurant. Burger was delicious, but the ribs were very disappointing, meat was over cooked.

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M
1 review
Dined on 28 December 2018
Overall 1Food 2Service 3Ambience 2

The least ”cosy” Hard Rock I have visited. Raw interior

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PB
2 reviews
Dined on 27 December 2018
Overall 4Food 4Service 4Ambience 4

You know what you get with Hard Rock, always enjoyable and friendly staff!

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OT
1 review
Dined on 25 December 2018
Overall 3Food 2Service 5Ambience 5

The food was very bland as compared to USA

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AM
1 review
Dined on 25 December 2018
Overall 5Food 5Service 5Ambience 4

Great staff, tasty food nice atmosphere, order the jumbo combo good value with a few extra sides, you won't need to order a $ burger.

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JC
1 review
Dined on 22 December 2018
Overall 2Food 4Service 2Ambience 1

It was a very poor experience as we had twice asked to be moved to another table to get away from the bitter artic breeze coming from the air conditioning we asked for it to be turned up for some heat again to no avail. We made a point of telling the manager in charge again we were just given a very lame excuse. We are always very fond of the Hard Rock Cafe and have visited quite a few destinations but this has changed our minds somewhat

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MG
1 review
Dined on 21 December 2018
Overall 5Food 5Service 4Ambience 5

When I arrived, I got my table so quickly and the waitresses were very nice and always ready to help and give perfect suggestions. My friends and I really enjoyed it!

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CA
1 review
Dined on 16 December 2018
Overall 4Food 2Service 2Ambience 2

I usually love Hard Rock! Took my husband for his birthday with the whole family. Paid $42 each for a New York strip steak for both my husband and I. We were disappointed. Both asked for it medium, came out rare. Was going to ask for it to be cooked more but I couldn’t get the waiters attention so I just ate around the edges. When he eventually came to collect the plates he only cleared the opposite end of the table, and we had to ask him if we could order coffees at some point as we could never find him. Like I said, I’ve always been a big fan of hard rock but I was sadly disappointed especially given how expensive it can be.

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PF
1 review
Dined on 15 December 2018
Overall 3Food 4Service 4Ambience 3

Not one of the better Hard Rock cafes I have visited. Food is reasonable but it is a very noisy restaurant with limited memorabilia.

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TR
1 review
Dined on 13 December 2018
Overall 4Food 4Service 4Ambience 4

Enjoyable location for a team dinner. Something on thr menu for everyone.

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CV
1 review
Dined on 12 December 2018
Overall 1Food 3Service 1Ambience 1

Original booking was for 2pm which was accepted. I was very excited as was taking my team out for special Christmas celebration and a thank you for their hard work. They (Jess) then called 2 weeks later wanting to change booking to 1pm due to storm damage. Said we could stay until 2:30, seated on balcony and first round of drinks on them. Got there the man in charge said we could only stay until 2 as they had a major party coming in. We were seated inside, rushed by staff, treated poorly and no first free round. Did not deliver on their promises they just said things on the phone so they could book the big party. Having been a major supporter of Hard Rock for many years and a T-shirt, glass & badge collection from around the world (not to mention the memories), will never set foot in one again. Talk about service that treats you like a second class citizen. Extremely disappointed and turned what was to be a special afternoon into a non event.

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AF
1 review
Dined on 10 December 2018
Overall 5Food 5Service 5Ambience 5

The live musivmc was fantastic. Especially the 320 band.

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KT
1 review
Dined on 10 December 2018
Overall 5Food 5Service 5Ambience 5

200%, great restaurant with great location, love the foods, service was amazing. Just a bit noisy... but i am surely will come back

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DM
1 review
Dined on 5 December 2018
Overall 1Food 1Service 2Ambience 1

The food was so below average im sorry . The cheese macaroni was out of a sachet pasta packet. Really really disappointed for such an iconic restaurant.

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MM
1 review
Dined on 28 November 2018
Overall 1Food 1Service 1Ambience 1

Booking was cancelled due to weather .... very disappointing

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OT
1 review
Dined on 27 November 2018
Overall 5Food 5Service 5Ambience 5

Had the best customer service and the staff were excellent

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N
1 review
Dined on 24 November 2018
Overall 2Food 4Service 2Ambience 4

Forgot about giving us the bill we waited for almost 2 hours after finishing meal before we asked the manager for the bill

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