Hard Rock Cafe - Sydney

4.0
399 reviews
icon/ic_price_rangeCreated with Sketch.
$41 to $100
icon/ic_cuisineCreated with Sketch.
American
Top tags:
  • Waterfront
  • Casual
  • Scenic View
Located in Sydney’s spectacular Darling Harbour, on the first and second levels of Harbourside Shopping Centre, Hard Rock Cafe Sydney is a prominent waterfront venue that will rock your senses with tantalizing food and drinks and an iconic music memorabilia collection.

Private Dining

Party all night long by Sydney’s beautiful Darling Harbour waterfront when you host an event at Hard Rock Cafe Sydney. Our full-service event venue is perfect for all special occasions, from album launches to business meetings to Christmas parties.

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What 399 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.0
Food
4.1
Service
4.0
Ambience
3.7
Value
Noise · Moderate
78% of people would recommend it to a friend
5
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OT
Sydney / NSW
1 review
Dined 3 days ago
Overall 5Food 5Service 5Ambience 5

Never have I expected such an incredible experience from a cafe restaurant. This is my first time here for an anniversary dinner and all I can say is that nothing could've gone any better.

Firstly, I made a reservation saying that I will be there around 7:15, however, me and my partner couldn't rock up till closer to 8. The wait was really not long at all and we were led to an incredible seating just as requested (right next to the edge of the harbour where we had an amazing view of the fireworks that began at 8:30).

Secondly, huge shoutout to our waiter for the night, Logan, who had not only serviced us with such friendliness but more so the way he delivered a solution to a problem that occurred in the kitchen. Because one of our dishes weren't cooked to a level where the chef was happy with, we had to wait between 15-20 minutes. Fortunately for us, Logan came back later throughout the night to tell us that we are entitled to a free dessert to compensate for our patience in waiting for the food.

I am definitely going back there, no doubt.

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C
1 review
Dined on 11 May 2019
Overall 5Food 4Service 5Ambience 5

We had a great night. Only complaint is, my rump steak was tough. Our waiter (Alan) was amazing 😉

Hard Rock Cafe - Sydney
Responded on 14 May 2019

Thanks for your review Candy. We'll be sure to pass on your comments to Alan who we agree, is an absolute RockStar! We hope that you'll visit again soon, and if you should have a meal that isn't as expected please let one of managers know - they'll be more than happy to correct it for you!

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FP
1 review
Dined on 29 April 2019
Overall 5Food 5Service 5Ambience 5

great food and service, we were looked after really well. went on monbday lunch so wasnt at all busy, really liked all the rock memorabilia

Hard Rock Cafe - Sydney
Responded on 1 May 2019

Hi there, Thank you for the awesome five-star review!! Come and rock out with us again soon!!

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CC
1 review
Dined on 27 April 2019
Overall 2Food 1Service 5Ambience 2

I ordered ribs and when they arrived to the table the were stone cold!
Our waitress was lovely and apologetic, she took them back and I then waited another 25minutes for another lots of ribs, meanwhile my husband and kids had eaten their meals whilst I waited for mine to be redone. I actually ended up canceling the rib order completely as it was way too late to eat it! Especially when everyone at the table had already eaten.
Again, the waitress was very accommodating and apologetic, but I let The Hard Rock Cafe hungry with no compensation whatsoever ever!

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OT
Munich
1 review
Dined on 27 April 2019
Overall 5Food 5Service 5Ambience 5

Enjoyed the meal with my family

Hard Rock Cafe - Sydney
Responded on 29 April 2019

Hi there, Thank you for the rockin' five-star review. Hope to see you again soon!

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r
1 review
Dined on 26 April 2019
Overall 3Food 2Service 4Ambience 3

Service and staff were great but the ribs were very dry and the burger was very salty.

Hard Rock Cafe - Sydney
Responded on 29 April 2019

Hi Regan, Thank you for taking the time to leave a review. We appreciate your feedback which i have passed on to the team. Hope to see you again soon!

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A
1 review
Dined on 26 April 2019
Overall 4Food 3Service 5Ambience 5

Ordered a medium rare steak which arrived medium. Our server was kind enough to take it back and the manager himself brought out a medium rare with an apology which was really nice of them. The steak was really good from that point. Just didn't enjoy the wait as one of us already had our food.

Hard Rock Cafe - Sydney
Responded on 29 April 2019

Hi Abdul, Thank you for taking the time to leave a review. We appreciate your feedback which i have passed on to the team. Hope to see you again soon!

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VD
1 review
Dined on 25 April 2019
Overall 3Food 3Service 3Ambience 3

Good central location and great for families with kids

Hard Rock Cafe - Sydney
Responded on 29 April 2019

Hi there, Thank you for taking the time to leave a review. We appreciate your feedback which i have passed on to the team. Hope to see you again soon!

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JL
1 review
Dined on 20 April 2019
Overall 5Food 4Service 5Ambience 4

Fantastic family dinner, kids enjoy a lot the ambient and service.

Hard Rock Cafe - Sydney
Responded on 6 May 2019

Thank you Jose!! Come back and see us again soon!

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OT
1 review
Dined on 20 April 2019
Overall 2Food 4Service 2Ambience 5

Made a booking for 7:30, didn’t get seated till 8.
Location of seating good for fireworks, however waiter rushed us to leave, wasn’t even offered desserts or 2nd drinks

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g
1 review
Dined on 20 April 2019
Overall 4Food 4Service 5Ambience 4

delicious food, great service staff, and a great view of the saturday night fireworks.

Hard Rock Cafe - Sydney
Responded on 29 April 2019

Hi there, Thank you for the rockin' review! Hope to see you again soon!

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A
1 review
Dined on 13 April 2019
Overall 4Food 5Service 5Ambience 5

Great night at a great Hard Rock, and we have been to a few. Only downside was that despite booking our table for 8.30, we had to wait 45 minutes to be seated. Also, my rewards card was not accepted, for some reason, and I now have to try & get the points added online. I spent a lot on food & merchandise.

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BF
1 review
Dined on 13 April 2019
Overall 3Food 3Service 2Ambience 2

Although the food was nice, it was well overpriced. Took too long for food to come out. Even when we had a reservation had to wait 15 minutes for a table, which was in a crowded space. Cocktails were incredibly overpriced. $20 for basically a cup of ice.. overall not impressed.

Hard Rock Cafe - Sydney
Responded on 17 April 2019

Hi there, Thank you for taking the time to leave a review. I'm sorry that your experience did not meet expectations. We appreciate your feedback and I have passed this on to the team.

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ML
1 review
Dined on 12 April 2019
Overall 1Food 1Service 1Ambience 1

We will never come again. The service was appalling. We three times requested to be moved from the horrible noise (music?) into the quieter, empty room next door,but this was too difficult for the floor manager to accommodate. She needs lessons in politeness. Food was ordinary at best, and the whole experience one we would very much preferred to have been without.

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CD
1 review
Dined on 7 April 2019
Overall 2Food 2Service 2Ambience 1

Very disappointing compared to the experience we had at Hard Rock Surfers Paradise. Prices lesning towrds too expensive, prtions small, garlic toast was more like bread. My sisters club sandwich was actually a chicken blt, no mayo or egg, and filling fell out as wasnt constructed well.

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NM
1 review
Dined on 7 April 2019
Overall 5Food 5Service 5Ambience 4

Very good restaurant, try the ribs, they are delicious !

Hard Rock Cafe - Sydney
Responded on 10 April 2019

Hi Nicholas, thanks for the rockin' review!! Hope to see you again soon!

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JA
Hampshire
1 review
Dined on 6 April 2019
Overall 5Food 5Service 5Ambience 5

Hard Rock Sydney is fantastic - especially if you can get seats outside. We were on the first floor balcony, over-looking Darling Harbour, directly opposite a huge fireworks display. Absolutely magical evening. Food was great, as was the service. There's nothing that could have been done to make our experience any better.

Hard Rock Cafe - Sydney
Responded on 9 April 2019

Hi Jane, Thank you for taking the time to leave an awesome five-star review. Hope to see you again in the near future!

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L
1 review
Dined on 6 April 2019
Overall 3Food 2Service 5Ambience 5

The fries was terrible, over cooked oily and tasted aweful

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SO
1 review
Dined on 6 April 2019
Overall 3Food 2Service 2Ambience 4

experienced very slow service and the food wasn’t that great either. They were busy which was expected for a Saturday night so overall it was a good experience

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KJ
1 review
Dined on 30 March 2019
Overall 4Food 3Service 4Ambience 4

Didn't ask how I wanted my burger and it came out a little red for my liking. Prices are area based of course but still a little on the high side. Other than that, an enjoyable evening and friendly staff.

Hard Rock Cafe - Sydney
Responded on 2 April 2019

Hi Kevin, thank you for taking the time to leave a review. I have passed your feedback on to the team. Hope to see you back again soon!

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NW
Melbourne / VIC
1 review
Dined on 30 March 2019
Overall 2Food 2Service 5Ambience 5

Excellent service, great atmosphere, very ordinary food with the main meal coming out before the entree. Food was not cooked through and vegetables were raw. Was not worth $140 for 2 people with 2 cocktails a shared entree and one main each.

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HW
1 review
Dined on 25 March 2019
Overall 2Food 2Service 1Ambience 2

For my first time here, I was slightly disappointed. I have heard so many great things about Hard Rock and I love the location although the food and service wasn't as anticipated. I was expecting a energetic and bubbly vibe - I am not sure whether it was because we came on a Monday where it was least busy ( I guess you could say that was a good thing) but then for it being quiet I expected the food and service better. The entree platter we got was amazing, that it was the only thing we liked really. The mains were cold which fully turned us off, i didn't touch my burger at all and I think my partner had a couple of bites of his. The chips were burnt. The cocktails weren't even nice. I don't think I'd waste my time going back. Especially because the restaurant wasn't on the cheaper end of the scale :(

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OT
1 review
Dined on 24 March 2019
Overall 3Food 2Service 3Ambience 2

Have been to Hard Rock Sydney previously and this visit did not compare. Food was only average and serving sizes seem to have become smaller whilst price has increased. Service was slow even though it wasn’t busy and no atmosphere at all. Used to be a big fan, not sure I’d make the effort to go here again.

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I
1 review
Dined on 15 March 2019
Overall 5Food 5Service 5Ambience 5

Excellent view great staff . Lovely food . We visited on 3 occasions all excellent

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GB
1 review
Dined on 2 March 2019
Overall 5Food 4Service 5Ambience 5

I definitely would return to try more dishes.
Great service, great music and great atmosphere.

Hard Rock Cafe - Sydney
Responded on 5 March 2019

Hi Garth, Thanks for the rockin' five star review! Hope to see you back again soon!

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KN
1 review
Dined on 2 March 2019
Overall 5Food 5Service 5Ambience 5

One of the best meals I have had in a long time. View and service was fantastic.

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KL
1 review
Dined on 1 March 2019
Overall 4Food 3Service 5Ambience 4

The food at Hard Rock is hit and miss. Their buffalo wings is usually finger licking good but sometimes it’s overcooked, undercooked or not much sauce is tossed.
Service is great and it’s a fun environment. I still haven’t found better American chain so I would always go back there and recommend to anyone who is homesick of America.

Hard Rock Cafe - Sydney
Responded on 5 March 2019

Hi Kevin, Thank you for taking the time to leave us a review. I have passed your feedback on to the team! Hope to see you again soon!

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s
1 review
Dined on 24 February 2019
Overall 4Food 4Service 5Ambience 4

We went to a family reunion at the hard rock café, the service staff were good, very pleasant and did a great job, the food came out in good time and was enjoyed by most at the table, it's a little expensive but we won't complain about that. They are huge meals.

Two negatives
1: one bar staff member decide to put the music up way too loud and turn the place into a day disco, when I ask for music to be turn down nothing changed, about ten minutes later another customer wanted the music turn down and got up and was quite aggressive, it took another five minutes for it to get turned down. 20 minutes of loud music while having a meal is annoying.
Note: There went the tip we intended to pay. and we told cashier that as we left.

Other negative is the different when paying with cash and card. $288 cash and $303 with card . They had a s/charge of $15. My relative is contacting fair trading to see if that's legal. I just assumed it was the tip some American restaurant chain charge, but I am not sure.

I would go back but only if someone else invited me to it, I would give the hard rock a 8 out of 10. one point off for each negative we experience
regards

Hard Rock Cafe - Sydney
Responded on 27 February 2019

Hi Sammy, Thank you for taking the time to leave a review. Apologies for the noise on the day. We value our guests feedback and i will pass this on to the team for you. In regards to the additional charge this is a surcharge that is applied on Sundays and Public Holidays and is common in most restaurants across Sydney. Please feel free to contact us on (02) 9280 0077 if you would like more information regarding this. Rock On!

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EB
1 review
Dined on 23 February 2019
Overall 5Food 5Service 5Ambience 5

Amazing experience dinner!! Service, food, view, fireworks, place! Everything super top
Keep going like that guys

Italiani se siete in vacanza andate assolutamente perché è una bellissima esperienza ed atmosfera e si mangia benissimo! Durante l'estate il sabato sera alle 21 fanno i fuochi a Darling Harbour e si vedono dall'Hard Rock Cafe

Hard Rock Cafe - Sydney
Responded on 2 March 2019

Hi Elena, Thank you for taking the time to leave us a great review! We look forward to having you back again soon! Rock on!

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J
1 review
Dined on 21 February 2019
Overall 3Food 3Service 2Ambience 2

I've been to a few HRC around the world, but this one seemed tired and disorganized. The food was on the better side of average but for the price it seemed a little basic. Our waiter just seemed tired and unenthusiastic which isnt really what you expect when you go to a Hard Rock.

Hard Rock Cafe - Sydney
Responded on 26 February 2019

Hi Jessica, Thank you for taking the time to leave a review. We are always looking for ways to improve & I have passed your feedback on to the team. Hope to see you again soon :)

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AK
1 review
Dined on 16 February 2019
Overall 5Food 5Service 4Ambience 4

This became our regular during our recent visit to Sydney. We had happy hours drinks, lunch and an evening meal on the terrace. Good service, fantastic food and pretty reasonably priced. Would definitely return.

Hard Rock Cafe - Sydney
Responded on 22 February 2019

Hi Amanda, Thank you for taking the time to leave an awesome review!! Hope to see you again soon! Rock On!!

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E
Adelaide / SA
5 reviews
Dined on 16 February 2019
Overall 4Food 3Service 4Ambience 4

My experience here was very hit and miss - the service was friendly and helpful, the food was acceptable, but the atmosphere was somewhat poor, not so much from the background music, which I quite enjoyed, but more from screaming kids at nearby tables and loud talking customers!
The water views are lovely.
I’d return to eat here, and to try their decadent sounding desserts but probably better during the week when it’d be quieter!

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OT
1 review
Dined on 15 February 2019
Overall 2Food 2Service 1Ambience 2

There was racism in your restaurant by the hall staff who served us. How come this happened in Hard rock cafe? I don’t believe that. Im Asian. He saying something Chinese to me even Im not. He tried other Asian table and looked so bad for me. It doesn’t matter if the hall staff making customers fun or not. I never go back to the Hard rock any more. Thank you.

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K
Perth / WA
2 reviews
Dined on 15 February 2019
Overall 1Food 1Service 2Ambience 2

Young man on the bar was extremely rude and unfriendly so we only ordered from him once before asking for our table early.
Food was terrible, ribs were dry as was chicken
Was not asked if we wanted any more drinks
Waiter disappeared and we waited along time for her to come back, ended up going to the main station to ask if we could pay and was then asked to tip????
We will not be back as this was the last time we thought we would try in the hopes it had improved, it’s just getting worse.

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A
1 review
Dined on 14 February 2019
Overall 3Food 4Service 1Ambience 4

Sorry but the service was terrible at lunch time .
We love hard rock and we always go for dinner but the service at lunch would make me not want to go again . We were told we would be waiting a while to be served because they were understaffed . It was valentine day so I don’t understand why they wouldn’t have more staff . Took ages for the waiter to take our order I actually had to call them over . Then they gave my husband the wrong drink he asked for a coke and they gave him berben and coke .
The food I will say was nice but way overpriced I paid $30 for a burger !!!
I know it’s sydney but I expected more

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L
1 review
Dined on 10 February 2019
Overall 5Food 5Service 5Ambience 5

Staff were very friendly. And recommendations were outstanding

Hard Rock Cafe - Sydney
Responded on 15 February 2019

Hi Lisa, Thanks for taking the time to leave a rockin' 5-star review! Come & rock out with us again soon!

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A
1 review
Dined on 2 February 2019
Overall 5Food 5Service 5Ambience 5

Our waitress went out of her way to accommodate and make us feel welcome. The atmosphere was great and it was a highlight of our holiday in Sydney. The food was top quality and delicious!

Hard Rock Cafe - Sydney
Responded on 7 February 2019

Hi Alex, thank you for taking the time to leave us an awesome 5-star review! Come and rock out with us again soon!!

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j
1 review
Dined on 27 January 2019
Overall 4Food 4Service 5Ambience 3

The service was by far the best thing. Burger was excellent as in other Hard Rock Cafes that I went before in different cities.

Hard Rock Cafe - Sydney
Responded on 6 February 2019

Thanks for the rockin' review Juan! Hope to see you again soon!

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NB
1 review
Dined on 26 January 2019
Overall 5Food 5Service 5Ambience 5

Always good food, you won’t leave hungry that’s for sure. Good selection of beers, and plenty of Rock ‘n’ Roll Artefacts to check out. Especially like the guitar collection and Nikki Sixx’s stripped Suit.

Hard Rock Cafe - Sydney
Responded on 6 February 2019

Thanks for the awesome review Nicko!! Hope to see you back at the cafe again soon!

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TH
1 review
Dined on 26 January 2019
Overall 5Food 5Service 5Ambience 4

Always love going to Hard Rock for dinner when have a free weekend.

Hard Rock Cafe - Sydney
Responded on 6 February 2019

Thanks for the great review Terry! Look forward to having you back again soon! Rock on!

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