Hard Rock Cafe - Sydney

3.9
icon/ic_reviewCreated with Sketch.
479 reviews
icon/ic_price_rangeCreated with Sketch.
$41 to $100
icon/ic_cuisineCreated with Sketch.
American
Located in Sydney’s spectacular Darling Harbour, on the first and second levels of Harbourside Shopping Centre, Hard Rock Cafe Sydney is a prominent waterfront venue that will rock your senses with tantalizing food and drinks and an iconic music memorabilia collection.

Private Dining

Party all night long by Sydney’s beautiful Darling Harbour waterfront when you host an event at Hard Rock Cafe Sydney. Our full-service event venue is perfect for all special occasions, from album launches to business meetings to Christmas parties.

View Private Dining Details

Special Offers

New Years Eve Dinner at Hard Rock Cafe

Adults:3 courses with a premium beverage package - $179pp
Under 18’s:3 courses with continuous soft drink/juice - $99pp
Kids (Age 10 & Under):3 courses with continuous soft drink/juice - $49pp

When making your booking, please specify what menus you require. Please note booking times are only available between 6pm and 7pm and the premium beverage package concludes at 9pm. Free entry into our dance party is available for all dinner guests over 18 years old.

Terms and Conditions: For all dinner bookings, We requests credit card information to secure this reservation.

Full payment is required to confirm your booking and will be direct debited from your account on Monday 30th of December.

Any booking amendments or modifications are allowed until 5pm on Sunday 27th of December. Any cancellations after 5pm on Sunday 27th of December will incur a cancellation fee of $50.00 per person. For dietary requirements or any enquiries please contact the restaurant directly.

Valid For: 1 - 10 people

Starts: 31 December 2019

Ends: 31 December 2019

Availability: Tue 18:00-19:00

What 479 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
3.9
Food
4.0
Service
4.0
Ambience
3.6
Value
Noise · Moderate
76% of people would recommend it to a friend
5
4
3
2
1
Sort by
Filters
RD
1 review
Dined 3 days ago
Overall4Food5Service5Ambience4

Beautiful dinner! A little loud but overall, was lovely! Our sever Logan was amazing!

LP
1 review
Dined on 10 November 2019
Overall3Food2Service3Ambience1

Much better value restaurants in Sydney, paid $250 for hamburgers - in fact its bordering a rip-off.

TB
1 review
Dined on 9 November 2019
Overall3Food5Service4Ambience4

Service and our waiter was very good, except we had ti wait for food for 50min, while one of the food runners splashed one our ladies with ketchup and did not even sat sorry. Other that that the food was very good and waiter named Thomas( if i remember correctly) was well mannered.

E
1 review
Dined on 9 November 2019
Overall2Food4Service3Ambience3

I booked the table for 7:30, arrived on time and grabbed a drink. We wasn’t seated until 8:30! And we didn’t get our food until gone 9pm. If you are unable to reserve tables for guests that pre book- don’t offer the service. It was appalling. The food was thankfully good and they acknowledged my partners birthday which was nice, however the wait and service and noise level was just painful. We had plans after the meal which we had to rearrange due to how late the service was and how long the meal took.

CH
Sydney / NSW
1 review
Dined on 2 November 2019
Overall4Food2Service3Ambience3

A good view for fireworks. Beef was good but chicken was dry and not juicy. Also, nachos were soggy by the time it came to our table. Quantity was good.

A
Washington DC
7 reviews
Dined on 2 November 2019
Overall1Food2Service1Ambience1

Food was bland and poorly prepared. Everything came out cold. Our table was outside and it had bird droppings covering the seats and parts of the table. Staff lightly wiped off the table with a wet rag and the chairs. We picked another table and switched them. Saw the same rag used to wipe down another table inside. Avoid.

OT
Glasgow
2 reviews
Dined on 31 October 2019
Overall5Food5Service5Ambience5

Been to a lot Hard Rock around the world and this is one of the nicest setting I’ve been to over looking the harbour. Food, Service was very good.

CA
New Zealand
1 review
Dined on 31 October 2019
Overall5Food4Service4Ambience4

Really enjoyed this dining experience
Many thanks

Hard Rock Cafe - Sydney
Responded on 3 November 2019

Thank you for the awesome review Cheryl.

Report
GN
1 review
Dined on 28 October 2019
Overall4Food5Service4Ambience3

hoped for more "rock" staff, Collection really Nice to see

Hard Rock Cafe - Sydney
Responded on 3 November 2019

Thank you for the review!!

Report
DA
1 review
Dined on 27 October 2019
Overall5Food5Service5Ambience5

The service & food was just outstanding. If you haven’t been, what are you waiting for!!!!!

Hard Rock Cafe - Sydney
Responded on 29 October 2019

Thanks for the awesome review Denise. Look forward to having you back soon.

Report
S
1 review
Dined on 26 October 2019
Overall2Food2Service1Ambience4

I arrived and the host didn't give the table i request then she only give one Menu. I ask for a table outside and they said were full and all my dinner i saw empty tables outside, then the drinks take so long to arrived, the food of my partner that was a steak with mush potato was cold they give a new one and no fork just two knife. For the price of the food i was expecting better service.

V
1 review
Dined on 26 October 2019
Overall1Food1Service1Ambience1

we were over charged for food we didn't receive. stating items on the menu which are gluten that were later found out to have gluten in them.

JB
Melbourne / VIC
2 reviews
Dined on 10 October 2019
Overall5Food5Service5Ambience5

Staff were really friendly and the food was great

Hard Rock Cafe - Sydney
Responded on 12 October 2019

Thanks Jason!! Come and rock out again soon.

Report
AW
1 review
Dined on 8 October 2019
Overall1Food1Service2Ambience1

Food was not nice, burger very dry, the bun tasted like it was a day old. Salad just had a lot of rocket and way too much dressing and not much else. Cocktails were disappointing $18 for ice and juice. First time going to a hard rock cafe and our table was right next to the bar with waiters constantly pushing past our chairs. We will never go here again.

Hard Rock Cafe - Sydney
Responded on 15 October 2019

Hi Ashley, thank you for taking the time to leave a review. I'm sorry to hear your experience did not meet expectations. I have passed your feedback on to the team as we are always looking for new ways to do better.

Report
m
Las Vegas
7 reviews
Dined on 8 October 2019
Overall4Food4Service5Ambience4

Awesome kids eat free during holidays promo!

Hard Rock Cafe - Sydney
Responded on 9 October 2019

Thanks for the awesome review. Hope to see you again soon.

Report
OT
1 review
Dined on 2 October 2019
Overall5Food3Service5Ambience5

The burger was not very good as it tasted too dry and the beef was plain. Too big a meal as the burger was huge. Chips recommended. Music awesome.

OT
1 review
Dined on 1 October 2019
Overall2Food1Service1Ambience1

When booking we communicated in the online form that it was an ocassion to celebrate for our daughter's achievement. Unfortunately nothing special or any heed paid to our purpose of the celebration in Sydney. We had been to HRC's in other countries and they were well organised. If you cannot make a small special difference to an occassion then you better remove that provision from your online booking request.

MS
1 review
Dined on 29 September 2019
Overall5Food5Service5Ambience5

Awesome, great food and service, cocktails were great value

Hard Rock Cafe - Sydney
Responded on 3 October 2019

Thanks Matthew!! Hope to see you again soon.

Report
CW
1 review
Dined on 28 September 2019
Overall3Food2Service5Ambience5

I had a fantastic time! I was after the American Chain Experience and I got it! The food was truly mediocre if not downright confusing! The Guinness along with a half pound medium well burger. Wow. Nothing made sense but I loved it! I felt like a rock was in my stomach all night. The wings on the other hand were outstanding. Classic Franks Buffalo, a ranch dressing, and 6 sticks of carrots and celery. The drinks were insanely overpriced, but again, delicious; The Hurricane in particular reminded me of the cherry/orange/pineapple Tampico. My date had a Java Lava with spicy fried onions, pepperjack, siracha mayo, again wilted arugula, and a fried jalepeno on top. His beverage, the Southern Rock, which was essentially just a hillbilly whiskey sour topped with Sierra Mist was especially sweet and seemingly devoid of any alcohol. Our server Alan was fantastic! So attentive and really kind. Overall, the meal was 3.5 and the experience was 10/10.

DL
1 review
Dined on 28 September 2019
Overall3Food4Service5Ambience4

It was very cold outside and no heater next to our table.
The view was fantastic.

AC
Sydney / NSW
1 review
Dined on 26 September 2019
Overall2Food3Service2Ambience3

We had to wait sooooo long for our meals. Spoiled the experience.

OT
Glasgow
3 reviews
Dined on 22 September 2019
Overall2Food4Service1Ambience3

We are the “guys” who visit every HRC and collect the hurricane glasses when in a different location. Booked in SYD as per usual. Gave order. Starters arrived, cool, mains arrived 5 mins later. No offer to take back, just plonked on table. Girl said she was ending her shift. Complained to a male floor manager, he said, “what do you want me to say? Sorry? I’m sorry!”. And walked off. Pu5 a real dampener on the evening. Never look for discount, comps, or freebies, but always nice to be offered as it shows the place is serious about amending the experience. Paid bill, went to leave, saw female floor manager, she was really apologetic, said they could and should have done more (ie cook a fresh meal). Previous male manager came over, I told him that his customer service was poor, he said “I’ve been in since 12! (This was 8). Considering we were looking forward to the who,e thing, HRC could and should have done better.

BL
Sydney / NSW
1 review
Dined on 14 September 2019
Overall5Food5Service5Ambience5

AMAZING !
The best views, the best drinks, the best food.

RH
1 review
Dined on 13 September 2019
Overall5Food5Service5Ambience5

Great location & legendary Hard Rock service! Highly recommended!

Hard Rock Cafe - Sydney
Responded on 16 September 2019

Thanks for the great review! Hope to see you again soon.

Report
J
1 review
Dined on 9 September 2019
Overall3Food4Service1Ambience3

Food was as expected; consistent with other Hard stock Cafes. Waiter wasn’t the best and came across as a bit patronising over a misunderstanding with our order which didn’t sit well with me.

GE
1 review
Dined on 9 September 2019
Overall2Food2Service2Ambience2

Not the same standard as it used to be.
Been in better hard rock cafes

RM
1 review
Dined on 7 September 2019
Overall5Food5Service5Ambience5

I loved it , and my friends too. Also, the view of the fireworks was awesome!! Thank you!

Hard Rock Cafe - Sydney
Responded on 10 September 2019

Thanks Roseli!! Hope to see you again soon.

Report
DS
1 review
Dined on 6 September 2019
Overall3Food3Service3Ambience3

Unfortunately it was below expections, and sadly on consensus of the 6 members of the party a below average experience. The presentation of the food wasn't great, for example the very small handful of veg looked even more inadequate on the oversized plates. The steaks did taste great to be fair, although both were very rare, not med rare as requested. The burger was stated as being very dry sadly, and although the bun was gluten free which can be dry, it didn't excuse the overall desiccation of the dish. We opted not to try the desserts given the experience of the first course.

Hard Rock Cafe - Sydney
Responded on 10 September 2019

Hi Daniel, thank you for taking the time to leave a review. I'm, sorry to hear your experience did not meet expectations. I have passed your feedback on to the team so we can do better in the future.

Report
OT
1 review
Dined on 6 September 2019
Overall4Food4Service4Ambience4

We enjoyed it however due to it being very busy it took a while for drink and food orders to be taken

Hard Rock Cafe - Sydney
Responded on 10 September 2019

Thank you for your feedback.

Report
C
1 review
Dined on 5 September 2019
Overall4Food5Service1Ambience5

Food, place, drinks, ambience soooo good but service not too much. Our Asian waiter was a little bit disrespectful, not too kind and not helpful at all.

OT
New York Area
1 review
Dined on 2 September 2019
Overall5Food4Service5Ambience5

Tutto ok, come sempre...!

Report
NM
1 review
Dined on 1 September 2019
Overall4Food4Service5Ambience4

Staff were amazing and willing to help anyway they could. Leven right down to letting us know they were swapping shifts and introducing who was taking over. Food was good

Hard Rock Cafe - Sydney
Responded on 5 September 2019

Thanks for the review Natasha. Hope to see you again soon.

Report
H
1 review
Dined on 1 September 2019
Overall4Food4Service5Ambience3

Jay was excellent and provided excellent service. Food took a while to arrive, kids were really hungry and upset due to this.

GS
1 review
Dined on 1 September 2019
Overall3Food3Service4Ambience3

Was very busy for Father's Day and we had to wait a little while for our food but it was understandable and great deal for the family with kids eating free Saturday and Sundays from the kids menu!

NO
1 review
Dined on 1 September 2019
Overall1Food1Service1Ambience2

Unfortunately we waited ages for our mains and watched our the wait staff walk around in circles with it while we tried to get their attention. The burger was dry and tasteless. The kids hot dog was horrible and didn't get eaten after one bite. We have been many times and this time was no good.

RM
1 review
Dined on 31 August 2019
Overall3Food3Service4Ambience5

Food was okay but not great. Our order was misplaced by the waitress who was lovely and other than losing our order was great.
I paid $18 for a mojito which was the worst I’d ever had, it came in a highball glass and did not resemble a cocktail in any form. I was very disappointed in that.
Our table was booked, yet we still had to wait.
Was okay once we were at our table but the negative far outweighed the positive

SD
1 review
Dined on 31 August 2019
Overall5Food5Service5Ambience5

Everything was so good! I have enjoyed my time there very much.

Hard Rock Cafe - Sydney
Responded on 5 September 2019

Hi Simay, thanks for the awesome review!! Hope to see you again soon.

Report
JG
1 review
Dined on 29 August 2019
Overall3Food1Service2Ambience1

It did not match our expectations..we orders Nachos and was worst ever.

S
1 review
Dined on 23 August 2019
Overall1Food2Service1Ambience5

Thanks for making us to wait for long time even after ordering and kept waiting for seat

LG
1 review
Dined on 17 August 2019
Overall5Food5Service5Ambience5

Great service! food and drinks were fantastic. Definitely will be back.

Hard Rock Cafe - Sydney
Responded on 22 August 2019

Thanks Lauren. Look forward to having you back soon.

Report