Server was lovely. Food mediocre. Cocktails mediocre… margaritas served in a tumbler not margaritas glass! This used to be our favourite restaurant but I don’t think we will be back anytime soon.

The customer service was the best we have had. Nothing was too much trouble. Excellent service.

We had a lot of fun, the staff were super friendly and made it a great and relaxed night for kids and parents! Manager, waiting staff, reception and bar were all lovely 😊

Really great atmosphere, gmfantastic service and enjoyable food. Will definitely come again

Had a great birthday meal for our son on Friday night. We all enjoyed our meals - my son had the wings for entree and raved about them. I had the shroom burger (vego) delicious! We also ordered a couple of cocktails in the glasses that you get to keep - $25 but good value I feel, as the glasses are quite large (and a nice keep sake) equivalent to 2 cocktails in some other establishments. Our waitress was very helpful and friendly too. We stayed and listened to the band - I think they were called Alter Ego, anyway they were great entertainment. All in all a very enjoyable evening and we will definitely be back - thank you!

Visiting from NZ for a Birthday dinner. Was not advised a Music game was on. Music was so loud we couldn't hear eachother unless we yelled. Unable to understand waitress. Ordered food and drinks but cancelled food 2mins later as couldn't handle the noise. Drinks were average. Extremely unhappy as we'd heard great things.

Great food, lovely staff, atmosphere was great and musical bingo was a blast!

Went for my wife’s birthday with our young children, great food, band was good, the service was amazing and didn’t have to wait long for food to come out. We will definitely be coming back

The staff and service was great

Salmon was delicious. Well cooked and accompanied vegetables were superb. Would go again

Loved it. Can't wait to come back again. Wish it was closer to home, I'd dine here every week if it was.

Nice atmosphere. Food delicious and service was good.

Great food, great service, great environment. Always a must when staying in the gold coast

Hard Rock has been one of our fave outlets for many years, but I get the feeling they need to move on a little. It's beginning to feel like the same old same old with generally unhealthy meal options and waitresses that question why you'd want a burger without a bun. I think they are existing in their own world and their fan base is diminishing.

Time to move on with the times guys....adapt or die!

Great atmosphere, food was amazing, awesome service we will be back

Had forgotten how loud it is to eat inside as have to yell to talk so wished I had booked outdoor seating. Unfortunately our waitress hadn't processed entree order so that was missed and there was no-one who came to see if wanted another drink. In the past have had no issue just this time around was a little disappointing on the service side of things.

Very lovey evening, first time there and wasn’t disappointed. Food and service was great and very quick.

I enjoy going it takes me back to when I was a child going to the original one in London.

Great atmosphere. Food was good.
We were promised a birthday sundae at the start of the evening and it didn’t come out.
Would have ordered more drinks but was a busy night and service was a bit slow.

We were greeted down stairs by a charming character, who said head on up stairs.We got to our table drinks happened straight away food shortly after our meals were perfect and service was awesome many thanks to the staff at hard rock surfers paradise.
Cheers.

We enjoy the experience of dining at a Hard Rock Cafe. Good food and great service always

All the food we ate was good. New York Cheesecake was amazing.

Place was completely empty but was told we couldn't sit at the booths because they were booked out, nobody else showed up the whole time we were there.

The menu contained very little information about food allergies.

Food was expensive but was nice until I found a bug cooked in the meat (not a fly, was a legged bug but was too marinated to tell what exactly it was).

Excellent service, food was delicious and served very quickly

We love hard rock - great good always
And great service

Service was ok, had a booking which made it simple. Staff were able to seat us inside which was much better than outside. Food was ordered and came quickly, however it wasn’t what we have come to expect from Hard Rock, wasn’t hot and there wasn’t much ‘taste’. Still willing to give them another go.

The food came out quickly and was vert good. The special touch they added for my daughters birthday will be a memory we can share forever. Thank you.

The burgers are massive! Worth the money! Just one recommendation-try coke instead of only Pepsi or Pepsi max?

Wonderful food, amazing service and great music. Would go back again.

Loved every bit of our time at Hard Rock Surfers Paradise

Best rock n roll dinner, great food and band performance.

Went for music bingo and wasn’t disappointed. Great atmosphere and food was very good

We loved our meal, staff were user friendly and helpful.

Friendly staff with a smile, the singer was great

Called in for lunch on Sunday........not overly busy but the atmosphere and ambience in the eatery was really good. Great music playing and the memorabilia was really cool. Food and drinks were served really quickly and very delicious, Recommend the BBQ Buffalo Wings. They are awesome. Staff extremely friendly and helpful. The shop downstairs was excellent with some interesting bits and pieces for sale. Staff in the shop also extremely friendly and helpful. We are looking forward to going back for an evening sometime in the future.

Nice food but you could not hear yourself think. Maybe turn the base down a tad.

Thanks such a great night, so fun! We’ll be coming back soon

Best place to eat and great experience definitely will be coming back.

Had the best talk about music bands with the man down in the merchandise area I could talk to him all day about music 😊

We had such a pleasant experience at Hard Rock Cafe surfers paradise.
Food was amazing and service was great.

Would definitely recommend coming, food and staff are wonderful