This restaurant added safety precaution details

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Hard Rock Cafe - Piccadilly Circus

4.5
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1571 reviews
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£25 and under
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American
Combining the eclectic vibe of Piccadilly Circus with the rock and roll lifestyle of the Hard Rock brand, Hard Rock Cafe Piccadilly Circus, as Hard Rock’s flagship property, pays tribute to the building’s prestigious heritage and unbeatable West End location. Walk in and be wowed by the walls adorned with authentic, one-of-a-kind memorabilia from decades of music history, featuring items from British music legends and international stars alike.

Expect excellence in everything we serve at Hard Rock Cafe Piccadilly Circus. The favourites on our world-famous menu include the 24-Karat Gold Leaf Steak Burger, Original Legendary Burger, One Night In Bangkok Spicy Shrimp, New York Cheesecake and many more. Take a bite of rock and roll inspired tastes and quench your thirst with authentic cocktails including classics and new cocktails blended from the latest mixology trends.

Support Hard Rock Cafe - Piccadilly Circus during COVID-19

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waiting staff wear masks
  • Diners must wear masks unless eating or drinking

Offers

Cowboy Ribeye Special

Sep 15-30, 2020·Thu-Fri 12:00-21:00

Purchase 2 Cowboy Ribeye’s and receive either a ‘One night in Bangkok spicy shrimp’ appetiser or a ‘hot fudge brownie’ dessert for free

What 1571 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
Food
4.6
Service
4.6
Ambience
4.1
Value
Noise · Moderate
93% of people would recommend it to a friend
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AG
AbiG
1 review
Dined 3 days ago
Overall5Food4Service5Ambience4

Staff were great - friendly, advisory, fun. Although it was a quiet night due to covid the ambience was good. would come again

CC
CarlyC
1 review
Dined 3 days ago
Overall5Food5Service5Ambience5

Sara was fantastic and couldn't have been more helpful. Made our experience a great one.

OT
OpenTable Diner
Glasgow
2 reviews
Dined 4 days ago
Overall5Food5Service5Ambience5

Birthday treat with old friends made very welcome!! Will be back

DW
DoloresW
London
1 review
Dined 4 days ago
Overall4Food4Service4Ambience3

My first time at the Hard Rock Cafe, best burger I've ever eaten.
Will definitely go back.

RS
RicardoS
1 review
Dined 5 days ago
Overall5Food5Service5Ambience5

Very good service ...staff very helpfull Will be back again

j
jonathan
1 review
Dined 5 days ago
Overall4Food5Service4Ambience3

Food was great and came in large portions. Spent the whole dinner vibing to da music. Really cool pieces of kit upon the walls. Overall great place to eat out

CO
CiaraO
1 review
Dined 5 days ago
Overall5Food5Service5Ambience5

All round just lovely, attentive staff and smiley face

DC
DanielleC
1 review
Dined 5 days ago
Overall5Food5Service5Ambience5

it was my sister 60th birthday and she came from over sea for the weekend, she had a great time , so thank you for a great night and great food.

OT
OpenTable Diner
1 review
Dined 5 days ago
Overall1Food1Service1Ambience1

Refused to serve alcohol to my daughger aged 22 because they did not have ID. They claimed this was in compliance with the law but the law ACTUALLY states that when with family, having a meal, alcohol including cider, wine and beer can be served to those aged 16 and over and an ID is not actually required to ascertain this. For more information refer to the government website. They lied and we will not be going back. Disgraceful and dumb manager who does not know the law.

OT
OpenTable Diner
1 review
Dined 5 days ago
Overall5Food4Service5Ambience5

We had a lovely afternoon here - a limited menu due to Covid 19 - but still plenty to chose from. The strip steak was so tender and perfectly cooked, would highly recommend. Our Waitress Christina, was lovely and nothing was too much trouble for her. There was plenty of room between tables and it wasn’t overly busy but the ambience is still retained with good music playing. Looking forward to a return visit.

MS
MajdaS
1 review
Dined 6 days ago
Overall5Food5Service5Ambience5

Loved every minute of it! From entering and being greeted by Bego, then being seated by Toby and at the end our server Fabio, it was all a wonderful experience! I have been here a couple of times and would not hesitate to go again.

JD
JenniferD
1 review
Dined 7 days ago
Overall5Food5Service5Ambience5

Always it is the perfect experience!i love this place

VH
VictoriaH
1 review
Dined 7 days ago
Overall5Food5Service5Ambience5

So easy to book, even during these times! Service was friendly and good advice given without being pushy.
Spacing and safety measures helped you to feel comfortable - I enjoyed this meal as much as pre-pandemic.

CL
CleberL
1 review
Dined on 18 September 2020
Overall5Food5Service5Ambience5

I was disappointed because when I went last time in August.
I was told that you guys would continue with the 50% promotion in the menu in September Monday to Friday too.

TS
TraceyS
1 review
Dined on 17 September 2020
Overall5Food5Service5Ambience5

Staff friendly and welcoming nithing too much trouble

Hard Rock Cafe - Piccadilly Circus
Responded 6 days ago

Thank you very much Tracy!

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TP
TracyP
1 review
Dined on 17 September 2020
Overall5Food5Service5Ambience5

Good amazing, live music great, couldn’t finish meal as there was so much, it was so good and great quality

Hard Rock Cafe - Piccadilly Circus
Responded 6 days ago

Hi Tracy, thanks for the 5* review! We hope to see you again soon!

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OT
OpenTable Diner
London
1 review
Dined on 17 September 2020
Overall5Food5Service5Ambience5

See the singing

Hard Rock Cafe - Piccadilly Circus
Responded 6 days ago

Thank you!!

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D
Dean
Dublin
1 review
Dined on 16 September 2020
Overall4Food5Service2Ambience5

Everything was amazing as it always is when ever I attend a hardrock.

Once the bill arrived I asked why the “eat out to help out” wasn’t discounted from the bill she stated that you have to say your doing it before you eat but she will do it for us this time and put the discount on for us

The new discounted bill come to £53.80 , one party from our table paid £10.50 off the bill and I was to pay the remainder.
The waitress turned the card machine to me but I asked her why it was 51.30 on it ? She stated that it was the remainder on the bill. I pointed out the basic maths of 53.80-10.50=43.30 so she took out a calculator to confirm this and I paid the 43.30

I believe this waitress was trying to get extra money for her pocket or tips. I was very disappointed in the way the bill was handled and not up to the standard in which I have received from many hardrocks including both London locations and worldwide

C
Cait912
1 review
Dined on 15 September 2020
Overall5Food5Service5Ambience5

Great service, food decent! Starters are definitely recommended!

Hard Rock Cafe - Piccadilly Circus
Responded 7 days ago

Thank you very much!!

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K
Kj989
Las Vegas
1 review
Dined on 15 September 2020
Overall4Food5Service5Ambience3

Having been to hard rock cafes all over the world I did not find this one particularly interesting with regards memorabilia displayed, ease at which you could see the screens etc - there was nothing particularly outstanding about this cafe maybe because it's still new and hasn't had the opportunity to develop it's own vibe. Food and service was great it just didn't have the hard rock feel to it

Hard Rock Cafe - Piccadilly Circus
Responded 7 days ago

Hi, thanks for your review and feedback. Stay safe!

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LF
LucyF
1 review
Dined on 15 September 2020
Overall5Food5Service5Ambience5

Nice big space, been to many HRCs and this one is up there as one of my favourites

Hard Rock Cafe - Piccadilly Circus
Responded 7 days ago

Hi Lucy, thanks for the 5 stars review!!

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LJ
LaurenJ
1 review
Dined on 14 September 2020
Overall4Food2Service5Ambience3

Service from our waiter was brilliant.
Some of the food however wasn't good. Chips tasted and looked like they were the last bits at the bottom of fryer, new york strip that accompanied it was 30% fat, not rendered either. Supposed to be a little chewy being new york strip but not that much. The nachos as a starter was great, hard to get that wrong, and partners burger sliders were amazing.

Dont expect to see any memorabilia pre-2000, from what we could see it was all modern popular culture. Depends on you taste I guess.

Food much better in the Hyde Park Corner Cafe and the memorabilia

PG
PaulG
1 review
Dined on 14 September 2020
Overall5Food5Service5Ambience5

Great as usual, One of the best places to go And eat and drink.

Hard Rock Cafe - Piccadilly Circus
Responded 7 days ago

Thanks Paul!

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YG
YvetteG
London
1 review
Dined on 14 September 2020
Overall5Food5Service5Ambience4

Enjoyed my daughters 18th Birthday celebration. Had a very nice lunch :)

Hard Rock Cafe - Piccadilly Circus
Responded 7 days ago

Hi Yvette, thanks for your review! I'm glad to know you had a good time with us.

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OT
OpenTable Diner
Kent
2 reviews
Dined on 12 September 2020
Overall5Food5Service5Ambience5

Brilliant service, fabulous food.

Hard Rock Cafe - Piccadilly Circus
Responded on 14 September 2020

Hi! Thanks for the great review!

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OT
OpenTable Diner
London
1 review
Dined on 12 September 2020
Overall5Food5Service5Ambience5

The waiter frankie was an absolute legend and made the whole experience 10x better

Hard Rock Cafe - Piccadilly Circus
Responded on 14 September 2020

Hi! Thanks for the 5 stars review and great feedback on Frankie! See you next time ;)

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JG
JorgeG
1 review
Dined on 12 September 2020
Overall5Food5Service5Ambience5

all was very nice and everyone like the food and the restaurant

Hard Rock Cafe - Piccadilly Circus
Responded on 14 September 2020

Hi Jorge, thanks for the 5 stars review!

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SJ
SophieJ
1 review
Dined on 12 September 2020
Overall5Food5Service5Ambience5

Excellent food and AMAZING cocktails.. we came back the next day for lunch as we enjoyed it that much! Loved seeing the Famous One Direction phonebox too!!

Hard Rock Cafe - Piccadilly Circus
Responded on 14 September 2020

Hi Sophie, thanks for your review! We hope to see you again soon!

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L
Libby1234
1 review
Dined on 12 September 2020
Overall4Food4Service4Ambience4

Covid Safe, great service, seated and served very quickly and lovely food!

Hard Rock Cafe - Piccadilly Circus
Responded on 14 September 2020

Hi Libby, thanks for your review and feedback!

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OT
vipOpenTable Diner
London
3 reviews
Dined on 12 September 2020
Overall3Food3Service4Ambience4

Poor quality and limited choice is understandable in current climate, but we had kids chicken tenders, nachos, a grilled chicken burger and 2 non-alcoholic drinks and the total bill was £60!!!

Hard Rock Cafe - Piccadilly Circus
Responded on 14 September 2020

Thanks for your review and feedback.

Report
EE
ElizabethE
1 review
Dined on 12 September 2020
Overall5Food5Service4Ambience5

Absolutely love it here, I recommend this eatery to anyone. Its brilliant

SB
vipStuartB
London
10 reviews
Dined on 12 September 2020
Overall5Food5Service5Ambience5

Had a great visit on Saturday12/9 had the double burgers with cheese and bacon soft drinks and the new york cheesecake all great as was Ivan who was fantastic and looked after us so well thank you 10/10 will highly recommend !!! It was good to say hi to kasha !!! Hope Mercedes won for you.on Sunday!!!

Hard Rock Cafe - Piccadilly Circus
Responded on 14 September 2020

Hi Stuart, thank for the lovely review! Always good to see you around. Stay safe!

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D
vipDambuster
London
131 reviews
Dined on 12 September 2020
Overall4Food4Service4Ambience4

HRC does what it does really well. It's not high dining; it does do tasty food. Burgers, salads and wings all demolished, albeit the smaller menu right now is a shame, but we understand why.

Hard Rock Cafe - Piccadilly Circus
Responded 7 days ago

Thanks Dambuster! See you next time!

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OT
OpenTable Diner
London
1 review
Dined on 11 September 2020
Overall5Food5Service5Ambience5

Was absolutely fabulous, from start to finish, service was awesome, food was beautiful, was really special to celebrate my daughters birthday.

Hard Rock Cafe - Piccadilly Circus
Responded on 14 September 2020

Thanks for the 5 stars review!

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J
Jb0210
1 review
Dined on 11 September 2020
Overall5Food5Service5Ambience5

Our sever Pablo was superb. He had great product knowledge and was fantastic overall! Food was amazing too.

Hard Rock Cafe - Piccadilly Circus
Responded on 14 September 2020

Hi, thanks for your review and lovely feedback on Pablo's service!

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BB
BeckyB
1 review
Dined on 10 September 2020
Overall5Food5Service5Ambience5

Very nice and love the music and very nice food and cocktails

Hard Rock Cafe - Piccadilly Circus
Responded on 12 September 2020

Hi Becky, thanks for the 5 stars review!

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BA
BryanA
1 review
Dined on 10 September 2020
Overall5Food5Service5Ambience5

Food was amazing, our server Bruno was a very funny guy! He made us feel very welcomed. :)

Hard Rock Cafe - Piccadilly Circus
Responded on 12 September 2020

Hi Bryan, thanks for the 5 stars review!

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PG
PGeorge
1 review
Dined on 9 September 2020
Overall5Food5Service5Ambience5

Our waitress Anita was so nice and helpful - she helped with the menu as some of us had not been to Hard Rock she also checked up on us throughout the night to make sure we had everything we needed- the restaurant was clean and covid rules were in place

Hard Rock Cafe - Piccadilly Circus
Responded on 12 September 2020

Hi George, thanks for the great review and feedback on Anita's service. Take care and stay safe!

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SK
ShahidaK
London
1 review
Dined on 9 September 2020
Overall1Food2Service1Ambience3

Had a nice time before so invited a few friends for a surprise birthday dinner and drinks for my best friend. Even though I had requested the tube area online a week in advance they still placed my guests at the bar. I arrived and told them that I had requested the tube area and then they placed us there which I found too small for 6 friends. Then they place us at a bigger table area but the service for appalling , alcoholic drinks were horrible and food was dry along with the vegetables and salads that were ordered no one enjoyed the food. The burger was nice.

Hard Rock Cafe - Piccadilly Circus
Responded on 15 September 2020

Hi Shahida, thanks for your feedback. I'm looking back at your reservation and no special request has been made. Regardless of that we did our best to accommodate your needs. I'm aware the manager on duty has visited your table on the night and that you have expressed the fact that all was well with your food and drinks. It's a shame you feel the need to leave a review without giving us the opportunity to fix any issues during the time of your visit. I will record this on you res details. Thanks

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AM
AlisonM
1 review
Dined on 8 September 2020
Overall1Food2Service1Ambience2

Really hard to find our waitress asked for steak medium rare it came blue and cold got a fresh one had to ask twice for mustard took a 12.5 % tips which I personally don’t think she deserved

FAQs

Hard Rock Cafe - Piccadilly Circus offers takeaway which you can order by calling the restaurant at 020 7287 4600.

Hard Rock Cafe - Piccadilly Circus is rated 4.5 stars by 1571 OpenTable diners.

Hard Rock Cafe - Piccadilly Circus does offer gift cards which you can purchase here https://www.hardrock.com/gift-cards.aspx.

You can book this restaurant by choosing the date, time and party size.