Hard Rock Cafe - Madrid

4.2
114 reviews
icon/ic_price_rangeCreated with Sketch.
€31 to €50
icon/ic_cuisineCreated with Sketch.
American
Top tags:
  • Fun
  • Group Bookings
  • Casual
Experience authentic American and local flavors and impeccable service when you visit Hard Rock Cafe Madrid. Located in the vibrant capital of Spain, at Plaza de Colón along the historical Paseo de la Castellana, we serve delicious cuisine from one of the world’s most beautiful cities. Take in the sweeping views of the National Library, the Cultural Centre of Madrid, and the beautiful oceanic fountains of Colón, all while enjoying a freshly prepared meal and handcrafted cocktail at our cafe. We offer stylish indoor seating and an outdoor patio that lets you enjoy the true spirit and culture of Madrid. At Hard Rock Cafe Madrid, our inspired design reflects the country’s rich cultural history, making a visit to the Cafe an unforgettable experience. After a day spent taking in the local culture, come in for the ultimate dining experience. A meal at Hard Rock Cafe Madrid is a true cultural and culinary experience.
What 114 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.4
Food
4.4
Service
4.2
Ambience
4.0
Value
Noise · Moderate
85% of people would recommend it to a friend
5
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RG
1 review
Dined 4 days ago
Overall 3Food 2Service 5Ambience 4

Honestly, I expected a lot more. The quality of the hamburguers was not as good as you would expect from Hard Rock. The meat was tasteless and the rest of ingredients over cooked and the bread dry. The fries were not fresh, they were reheated at least twice. Although the service was amazing, super friendly and kind, I would not recommend this restaurant to a friend.

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MI
1 review
Dined 5 days ago
Overall 1Food 1Service 1Ambience 1

Cuando ibamos a pagar nos dijeron que estabamos invitados y luego que teniamos que pagar. Nos parecio muy fierte.

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CM
1 review
Dined on 13 July 2019
Overall 1Food 1Service 3Ambience 1

low level, since 2 years... don't have the same drink, is not same cocktels... but yes is the same name... the food terrible... the same food that burguer king but more expensive... i remember when hard rock madrid was the best american restaurant in madrid....

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SW
1 review
Dined on 13 July 2019
Overall 5Food 5Service 5Ambience 5

We had a great night at Madrid hard rock. Some great memorabilia to look at.

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MO
1 review
Dined on 7 July 2019
Overall 3Food 5Service 1Ambience 4

They were not transmitting the final world championship of women soccer. I went there beacuse it was the only american restaurant that used to have sports on TV, so I couldnt watch it there. I asked the hostess and she said they won't put it. Bad, I went to Tonny romas... They had it on TV

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JC
1 review
Dined on 6 July 2019
Overall 3Food 4Service 4Ambience 2

LA COMIDA Y EL SERVICIO MÁS QUE ACEPTABLES, NO ASÍ EL NIVEL DE RUIDO, ES EXCESIVO, IMPIDE LA CORRECTA COMUNICACIÓN ENTRE COMENSAKES

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SD
1 review
Dined on 6 July 2019
Overall 5Food 5Service 5Ambience 5

Pasamos un buen rato. El trato de nuestro camarero fue fantástico.

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A
1 review
Dined on 4 July 2019
Overall 5Food 5Service 5Ambience 5

Buen ambiente, buen servicio y buena comida, con unos platos que no conseguimos acabar. El menú infantil también tenía buen tamaño, o al menos para dos niñas de 6 y 3 años.

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JT
Buckinghamshire
1 review
Dined on 30 June 2019
Overall 5Food 5Service 5Ambience 4

Very good service lovely food
great air conditioning downstairs
Enjoyable cocktails
Recommended

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UB
1 review
Dined on 27 June 2019
Overall 3Food 3Service 4Ambience 4

Hacia mucho que venia por aquí. Atención de 10. Burguer mantienen su leyenda. Pero las patatas fritas....
Solo un comentario mas. No me permitía hacer reserva hasta las 22.45h. Y queríamos la mesa antes. No entiendo pq no nos permitía mesa antes si cuando llegmos había muchas mesas libres.

Hard Rock Cafe - Madrid
Responded on 30 June 2019

Hola UBALDOC Muchas gracias por compartir con nosotros tu visita a Hard Rock Cafe Madrid. La opinión de nuestros clientes es muy importante para nosotros. Hard Rock se esfuerza por tener un ambiente relajado y divertido, y ofrecemos comida elaborada con productos frescos y de calidad y rodeados de piezas emblemáticas de músicos nacionales e internacionales. Y sobre la duda de la reserva , es por la culpa del overbooking del fin de semana. Esperamos verle pronto en su proxima visita. Keep Rockin

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JO
Orange County
3 reviews
Dined on 24 June 2019
Overall 3Food 4Service 2Ambience 3

Service was slow food was great not sure if I would go back.

Hard Rock Cafe - Madrid
Responded on 30 June 2019

Hello Joseh Thank you very much for taking time to review the Hard Rock Cafe Madrid. In Hard Rock Cafe all team member works focused to provide good service and quality products in a unique environment to offer you a real Hard Rock experience. We are very sorry for the inconvenient of the speed service , we will keep the eyes on it. Thank you for the help and we hope that you will give us an other opportunity and we will see you soon . Keep Rocking...

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SV
1 review
Dined on 22 June 2019
Overall 3Food 4Service 3Ambience 4

La comida merece la pena y el ambiente con la música genial y el nivel de volumen muy bien, la zona en la que comimos me gusto mucho, como punto a mejorar ampliar un poco el tamaño de la mesa, está muy en el límite antes de resultar incómoda. Recomendaría este sitio.

Hard Rock Cafe - Madrid
Responded on 30 June 2019

Hola Sara Muchas gracias por compartir con nosotros tu visita a Hard Rock Cafe Madrid. La opinión de nuestros clientes es muy importante para nosotros. Hard Rock se esfuerza por tener un ambiente relajado y divertido, y ofrecemos comida elaborada con productos frescos y de calidad y rodeados de piezas emblemáticas de músicos nacionales e internacionales. Vamos a tener en cuenta su opinion y vamos a trabajar en ello. Esperamos verle pronto en su proxima visita. Keep Rockin..

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OT
London
1 review
Dined on 22 June 2019
Overall 5Food 5Service 5Ambience 5

Compleanno. Atmosfera allegra e coinvolgente cibo ottimo per il suo genere

Hard Rock Cafe - Madrid
Responded on 30 June 2019

Hello Thank you very much for the good words and we hope to see you soon in our house . Never stop Rocking!

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OT
1 review
Dined on 18 June 2019
Overall 5Food 5Service 5Ambience 5

Only Word i can say is perfect ..:)

Hard Rock Cafe - Madrid
Responded on 30 June 2019

Hello Thank you for this big words and we hope to see you soon . It will be a big pleasure like always to have you in our house . Never stop Rocking!

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MB
1 review
Dined on 15 June 2019
Overall 4Food 4Service 4Ambience 4

Very enjoyable evening pleasant staff friendly food good and drink

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NA
1 review
Dined on 10 June 2019
Overall 5Food 5Service 5Ambience 5

Friendly service, the starter was excellent and the hamburger and salad were devine! The restaurant has amazing interior too!

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AP
1 review
Dined on 8 June 2019
Overall 1Food 5Service 4Ambience 1

Íbamos con un bebé y nos pusieron en un salón lleno de chicos de unos 12 años que no paraban de gritan. Los reaponsables llamaron la atención a la camarera cuando amablemente pidió que bajasen el volumen.

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IP
1 review
Dined on 21 May 2019
Overall 5Food 5Service 5Ambience 5

Comida muy buena!

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M
1 review
Dined on 18 May 2019
Overall 5Food 5Service 5Ambience 5

Had such a lovely time the lady who served us danielle was amazing made sure we was ok and everything was good, 10/10 for her customer service skills it’s staff like that that make people want to come there I know I will.

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EP
1 review
Dined on 16 May 2019
Overall 3Food 3Service 5Ambience 4

Noisy children behind us, also no luck.
The waitress was nice. The bread of the burger was not really good but the rest was OK.
Good service by the shop.
Greetings

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BP
1 review
Dined on 15 May 2019
Overall 5Food 5Service 5Ambience 5

Genial cómo siempre,y la atención increíble, muchísimas gracias

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BW
1 review
Dined on 14 May 2019
Overall 5Food 5Service 5Ambience 5

We loved visiting hard rock cafe in Madrid. The staff were very friendly. The food was beautiful and we love to see the different memoribilia

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a
1 review
Dined on 4 May 2019
Overall 5Food 5Service 5Ambience 5

Amazing service and lovely food! I would recommend to anyone visiting Madrid

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RD
1 review
Dined on 4 May 2019
Overall 5Food 5Service 5Ambience 5

Excelente como a todos los HRC que he ido, sigan así.

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MM
1 review
Dined on 1 May 2019
Overall 4Food 3Service 5Ambience 4

Nice place, nice food and good service . Always a good option to enjoy it.

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RR
1 review
Dined on 30 April 2019
Overall 5Food 5Service 5Ambience 5

Todo perfecto. La comida riquísima. Solo se echa de menos patatas naturales.

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OT
Cambridge
2 reviews
Dined on 26 April 2019
Overall 4Food 4Service 4Ambience 5

Have been here a few times and always get what I expect. Good food great service and awesome jams

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BP
Anchorage
9 reviews
Dined on 24 April 2019
Overall 4Food 3Service 4Ambience 3

Good drinks, good comfort food in Madrid

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B
1 review
Dined on 24 April 2019
Overall 4Food 4Service 5Ambience 5

Servicio muy amable. Opciones saludables en el menú de niños.

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B
1 review
Dined on 17 April 2019
Overall 1Food 1Service 1Ambience 2

I consider myself a hardcore hard rock customer, cause everytime I travel I eat in one of your restaurants. Well, I found this one so dissapointing;
- Waiters were too cocky and they stayed chatting in the corner room (where the soft drinks) instead of serve the customers.
- They shouldn´t modify the original menu, I couldn´t enjoy your wonderful pulled pork sandwich cause someone in Madrid decided to add apple and cabbage. WHY? Furthermore, the Cobb salad wasn´t in menu, it has been replaced with a modification that bears beans.
- In addition, in Spain the tip is VOLUNTARY, these camarermos seem not to agree, so they have added an unpleasant comment trying to make understand that their salary depends on this tip. Do not you pay the waiters in Spain? In addition, the waiter tried to encircle this comment with a pen to try to force the tip.

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PA
1 review
Dined on 7 April 2019
Overall 5Food 5Service 5Ambience 5

Hemos comido súper bien Éramos 4 personas y nos comimos dos hamburguesas Guiness y dos costillares con sus respectivas patatas con queso ... todo excelente

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OT
2 reviews
Dined on 7 April 2019
Overall 5Food 5Service 5Ambience 5

Experiencia 100% Hard Rock. Buena música, servicio atento y servicial, comida excelente

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P
1 review
Dined on 28 March 2019
Overall 4Food 4Service 5Ambience 3

La música de fondo demasiado alta, no permite mantener una conversación

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S
Chicago
4 reviews
Dined on 26 March 2019
Overall 5Food 5Service 5Ambience 5

Nice to get some American food but pricey in comparison to other restaurants in the area.

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CM
Warwickshire
2 reviews
Dined on 25 March 2019
Overall 4Food 4Service 5Ambience 4

Very friendly and attentive service. Food was chosen from an well known menu and lived up to the usual good standard. Very happy with visit

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B
1 review
Dined on 22 March 2019
Overall 5Food 5Service 5Ambience 5

Great place for r&r lovers but only for special occassions as it's expensive. Great food and service. We'll be back.

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MM
1 review
Dined on 21 March 2019
Overall 4Food 5Service 5Ambience 5

El ambiente fue muy bueno, la decoración es muy acogedora y la comida estuvo deliciosa.
Quiero hacer una especial mención a la camarera que nos atendió, en todo momento estuvo pendiente y tuvo un trato muy amable y cordial.

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OT
1 review
Dined on 20 March 2019
Overall 2Food 4Service 3Ambience 3

La única indicación que si a la hora de reservar fue que si por favor podían ponernos en una mesa en terraza al sol... pues nos dieron la única que estaba a la sombra, debajo de un árbol, no sé si lo hicieron a posta... pero de 10 mesas era la única que no estaba al sol...

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Q
1 review
Dined on 18 March 2019
Overall 5Food 5Service 5Ambience 5

The Hard Rock Cafe - Madrid had an entertaining and fun ambient. The staff was friendly and polite during our whole experience. The food was delicious and the drinks were very good as well. Very good experience overall.

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RG
1 review
Dined on 18 March 2019
Overall 3Food 4Service 2Ambience 3

Las chicas que estaban cobrando en la tienda (2) mientras cobraban estaban hablando de sus asuntos (Que nada tenia que ver con el trabajo) en tono muy alto. Esto hizo que su trabajo se ralentizara enormemente, además de no mirar a la cara a los clientes, ni decir buenas noches, ni gracias..... Incluso una clienta las llamó la atención. La imagen que estaban dando de la empresa fué bastante negativa.

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