Hard Rock Cafe - Madrid

4.2
96 reviews
icon/ic_price_rangeCreated with Sketch.
€31 to €50
icon/ic_cuisineCreated with Sketch.
American
Top tags:
  • Fun
  • Group Bookings
  • Good for Birthdays
Experience authentic American and local flavors and impeccable service when you visit Hard Rock Cafe Madrid. Located in the vibrant capital of Spain, at Plaza de Colón along the historical Paseo de la Castellana, we serve delicious cuisine from one of the world’s most beautiful cities. Take in the sweeping views of the National Library, the Cultural Centre of Madrid, and the beautiful oceanic fountains of Colón, all while enjoying a freshly prepared meal and handcrafted cocktail at our cafe. We offer stylish indoor seating and an outdoor patio that lets you enjoy the true spirit and culture of Madrid. At Hard Rock Cafe Madrid, our inspired design reflects the country’s rich cultural history, making a visit to the Cafe an unforgettable experience. After a day spent taking in the local culture, come in for the ultimate dining experience. A meal at Hard Rock Cafe Madrid is a true cultural and culinary experience.
What 96 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.4
Food
4.5
Service
4.2
Ambience
4.0
Value
Noise · Moderate
89% of people would recommend it to a friend
5
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IP
1 review
Dined 3 days ago
Overall 5Food 5Service 5Ambience 5

Comida muy buena!

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M
1 review
Dined 6 days ago
Overall 5Food 5Service 5Ambience 5

Had such a lovely time the lady who served us danielle was amazing made sure we was ok and everything was good, 10/10 for her customer service skills it’s staff like that that make people want to come there I know I will.

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EP
1 review
Dined on 16 May 2019
Overall 3Food 3Service 5Ambience 4

Noisy children behind us, also no luck.
The waitress was nice. The bread of the burger was not really good but the rest was OK.
Good service by the shop.
Greetings

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BP
1 review
Dined on 15 May 2019
Overall 5Food 5Service 5Ambience 5

Genial cómo siempre,y la atención increíble, muchísimas gracias

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BW
1 review
Dined on 14 May 2019
Overall 5Food 5Service 5Ambience 5

We loved visiting hard rock cafe in Madrid. The staff were very friendly. The food was beautiful and we love to see the different memoribilia

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a
1 review
Dined on 4 May 2019
Overall 5Food 5Service 5Ambience 5

Amazing service and lovely food! I would recommend to anyone visiting Madrid

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RD
1 review
Dined on 4 May 2019
Overall 5Food 5Service 5Ambience 5

Excelente como a todos los HRC que he ido, sigan así.

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MM
1 review
Dined on 1 May 2019
Overall 4Food 3Service 5Ambience 4

Nice place, nice food and good service . Always a good option to enjoy it.

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RR
1 review
Dined on 30 April 2019
Overall 5Food 5Service 5Ambience 5

Todo perfecto. La comida riquísima. Solo se echa de menos patatas naturales.

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OT
Cambridge
2 reviews
Dined on 26 April 2019
Overall 4Food 4Service 4Ambience 5

Have been here a few times and always get what I expect. Good food great service and awesome jams

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BP
Anchorage
7 reviews
Dined on 24 April 2019
Overall 4Food 3Service 4Ambience 3

Good drinks, good comfort food in Madrid

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B
1 review
Dined on 24 April 2019
Overall 4Food 4Service 5Ambience 5

Servicio muy amable. Opciones saludables en el menú de niños.

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B
1 review
Dined on 17 April 2019
Overall 1Food 1Service 1Ambience 2

I consider myself a hardcore hard rock customer, cause everytime I travel I eat in one of your restaurants. Well, I found this one so dissapointing;
- Waiters were too cocky and they stayed chatting in the corner room (where the soft drinks) instead of serve the customers.
- They shouldn´t modify the original menu, I couldn´t enjoy your wonderful pulled pork sandwich cause someone in Madrid decided to add apple and cabbage. WHY? Furthermore, the Cobb salad wasn´t in menu, it has been replaced with a modification that bears beans.
- In addition, in Spain the tip is VOLUNTARY, these camarermos seem not to agree, so they have added an unpleasant comment trying to make understand that their salary depends on this tip. Do not you pay the waiters in Spain? In addition, the waiter tried to encircle this comment with a pen to try to force the tip.

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PA
1 review
Dined on 7 April 2019
Overall 5Food 5Service 5Ambience 5

Hemos comido súper bien Éramos 4 personas y nos comimos dos hamburguesas Guiness y dos costillares con sus respectivas patatas con queso ... todo excelente

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OT
2 reviews
Dined on 7 April 2019
Overall 5Food 5Service 5Ambience 5

Experiencia 100% Hard Rock. Buena música, servicio atento y servicial, comida excelente

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P
1 review
Dined on 28 March 2019
Overall 4Food 4Service 5Ambience 3

La música de fondo demasiado alta, no permite mantener una conversación

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S
Chicago
4 reviews
Dined on 26 March 2019
Overall 5Food 5Service 5Ambience 5

Nice to get some American food but pricey in comparison to other restaurants in the area.

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CM
Warwickshire
2 reviews
Dined on 25 March 2019
Overall 4Food 4Service 5Ambience 4

Very friendly and attentive service. Food was chosen from an well known menu and lived up to the usual good standard. Very happy with visit

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B
1 review
Dined on 22 March 2019
Overall 5Food 5Service 5Ambience 5

Great place for r&r lovers but only for special occassions as it's expensive. Great food and service. We'll be back.

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MM
1 review
Dined on 21 March 2019
Overall 4Food 5Service 5Ambience 5

El ambiente fue muy bueno, la decoración es muy acogedora y la comida estuvo deliciosa.
Quiero hacer una especial mención a la camarera que nos atendió, en todo momento estuvo pendiente y tuvo un trato muy amable y cordial.

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OT
1 review
Dined on 20 March 2019
Overall 2Food 4Service 3Ambience 3

La única indicación que si a la hora de reservar fue que si por favor podían ponernos en una mesa en terraza al sol... pues nos dieron la única que estaba a la sombra, debajo de un árbol, no sé si lo hicieron a posta... pero de 10 mesas era la única que no estaba al sol...

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Q
1 review
Dined on 18 March 2019
Overall 5Food 5Service 5Ambience 5

The Hard Rock Cafe - Madrid had an entertaining and fun ambient. The staff was friendly and polite during our whole experience. The food was delicious and the drinks were very good as well. Very good experience overall.

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RG
1 review
Dined on 18 March 2019
Overall 3Food 4Service 2Ambience 3

Las chicas que estaban cobrando en la tienda (2) mientras cobraban estaban hablando de sus asuntos (Que nada tenia que ver con el trabajo) en tono muy alto. Esto hizo que su trabajo se ralentizara enormemente, además de no mirar a la cara a los clientes, ni decir buenas noches, ni gracias..... Incluso una clienta las llamó la atención. La imagen que estaban dando de la empresa fué bastante negativa.

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AS
1 review
Dined on 17 March 2019
Overall 5Food 5Service 5Ambience 5

One of the nicest looking and cleanest HardRock’s I’ve visited.

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OT
1 review
Dined on 9 March 2019
Overall 4Food 4Service 4Ambience 4

No defrauda nunca

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HF
1 review
Dined on 7 March 2019
Overall 4Food 4Service 4Ambience 4

Always love Hard Rock Cafe! Good food! Service good!

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OT
1 review
Dined on 4 March 2019
Overall 5Food 5Service 5Ambience 5

Un sitio muy bonito y acojedor, atencion muy buena por parte de los camareros asi como en la recepcion al llegar al restaurante. La comida riquisima con muy buena relacion calidad - precio y servida con rapidez a la mesa.

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IG
1 review
Dined on 4 March 2019
Overall 1Food 1Service 1Ambience 1

45€ POR UNA HAMBURGESA, UN SANWICH Y UNOS NACHOS...ES EXCESIVO

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OT
1 review
Dined on 4 March 2019
Overall 5Food 5Service 5Ambience 5

Amables bien ambiente y mejor servicio.

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IR
1 review
Dined on 3 March 2019
Overall 3Food 3Service 3Ambience 2

Interesting, but not that interesting. Reception Services esa not so good. At the table later on eas fine.
So noisy, too noisy.

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d
1 review
Dined on 2 March 2019
Overall 5Food 5Service 5Ambience 5

Hola Hard Roch Cafe, todo fue muy bien, muchisimas gracias.

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EG
1 review
Dined on 2 March 2019
Overall 2Food 2Service 2Ambience 1

La recepción inicial nefasta, los camareros luego mejor. Los entrantes pasables, hamburguesa muy buena, nivel de ruido exagerado. No volvería a ir. Hay otras muchas hamburgueserias en madrid muy buenas y mejores. Excesivamente caro para ser cómoda basura de baja calidad

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r
1 review
Dined on 1 March 2019
Overall 4Food 4Service 4Ambience 4

Todo correcto y una buena atención,nos encanto las hamburguesas,volveremos.

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PA
1 review
Dined on 1 March 2019
Overall 4Food 4Service 5Ambience 4

Everything was good. Nachos were good but not as great as usual. Service was excellent

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A
1 review
Dined on 1 March 2019
Overall 4Food 3Service 3Ambience 3

Mal atendido, carísimo y a pesar de haber reservado nos ponen en una mesa junto al Pasillo. La gente que hacía cola, La teníamos encima de mi ensalada

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E
1 review
Dined on 1 March 2019
Overall 3Food 3Service 3Ambience 4

Esperaba mayor calidad en la comida, tanto las hamburguesas como los perritos se nos repitieron toda la tarde. Lo mejor las costillas sin duda. Celebrábamos el cumpleaños de mi hija y se le olvidó al camarero. Muy poco sitio entre las mesas, la silla chocaba con la persona de detrás.

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CA
1 review
Dined on 28 February 2019
Overall 2Food 3Service 2Ambience 2

Era un jueves, supongo que no de los días más llenos. Habíamos reservado pero íbamos a ser 3 comensales más. En menos de 1 minuto nos quitaron la mesa, ni siquiera dio tiempo a pensar cómo íbamos a resolver el incidente. Después de una hora, un calor insoportable, a una niña que venía con nosotros le dio una bajada de tensión de lo alta que estaba la calefacción. Cuando en la calle hacía 19 grados (no tenía sentido tenerla tan alta). La bebida tuvimos que pedirla 9 veces (contadas) porque la traían muy de poco a poco. Igual ocurrió con los cubiertos para comer, los platos para compartir... Un desastre. Somos asiduos a Hard Rock y salimos cabreados y muy mal sabor de boca.
No repetiremos en Madrid. Íbamos a comprar nuestra habitual camiseta y del calor tan insoportable, sólo queríamos marcharnos. No sabemos si lo de poner la temperatura tan alta era casualidad...

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CJ
1 review
Dined on 28 February 2019
Overall 5Food 4Service 5Ambience 4

La calidad de los Margarita ha bajado respecto a las anteriores veces que he estado.
Ahora los sirven en vaso y no en copa. El sabor demasiado suave.les recomendaría un cuarto de medida más de alcohol.
Graciasss de antemano.

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MB
1 review
Dined on 25 February 2019
Overall 2Food 1Service 3Ambience 3

We have been to many Hard Rock cafes all over the world. But the food in here was by far the worst. Burned hamburger instead of well done. We've even got the wrong order, twice! We were so dissapointed and regretted to spend our time at Hard Rock Madrid instead of eating better elswere!

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M
1 review
Dined on 25 February 2019
Overall 5Food 5Service 5Ambience 5

Excelent as always! Good service, nice music and great desserts!!

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