Hanoi Hannah New Quarter
Hanoi Hannah New Quarter may be the new kid on the block, but she definitely doesn't sit in the shadows of her older sisters. Perched on the corner of Lennox and Swan she flirts on the edges of Melbourne’s sporting precinct. The dynamic facade, decked out with large open windows and subtle ambient lighting draws you in. The more refined, fresh interior of New Quarter lets you know you’re in for a treat however she still carries the same swagger as her older siblings, pumping good time tunes and laid-back vibes.
New quarter steps it up yet another notch with her extensive menu riddled with both the new and old. The kitchen is killing it with new bangers like the Pho Cuon, Pork Hock and China Town Fried Rice. Whilst the bar dominates with a seriously sassy cocktail list. Don’t worry, we’re still nailing your old favourites too!
Great customer service and staff understanding of the menus both food and drinks. Entree of duck rice paper rolls and chicken and lemongrass rice paper rolls were amazing. Vietnamese beef salad was delicious. So many flavours. And the sizzling wage beef just melted in your mouth. Both cocktails ordered were amazing. They were the pineapple lagerita and the coffee rum monte. Will be back for sure.
Food is great, but service slow to come. However, when our waiter did appear, he was entertaining and knowledgeable. A good spot for a group. We had 7 in our party and allowed us to share a range of dishes. Gluten free was well catered for. I’d definitely recommended HH.
Cheers SarahB, thank you for your review! We definitely can cater for our gluten-free friends! We'd hate for anyone to miss out on dining with us, so we can cater for a lot of dietary requirements :) Can't wait to have you back down again! HH
All great, loved it, just one recommendation to put a change table in the disabled toilet :)
Hey JustineK, Thanks for your feedback I will pass this along to management! Warm Regards< JustineK
I love this place. Just discovered it as we are new in town. Love the ambience, the wait staff are wonderful - I mean very helpful and the food is also very nice! A new favourite place for me and my family!
Hey KimB, Welcome to Melbourne! We're glad you enjoyed your experience with us - we can't wait to have you as a regular :) Kind Regards, HH
The staff and the food are excellent. I found the music to loud and therefore it was hard to talk.
Hey RobynM, Thanks so much for your review! We're glad to hear you enjoyed your experience with us. I'll pass on your feedback to the restaurant management. HH
Food and service is excellent. Only negative thing l can say is the restaurant is quite noisy.
Thanks for your review! We pride ourselves on our service and food so we're glad you're lovin' it. I'll be sure to pass on your feedback to management :) HH
Fabulous food & great atmosphere! Delicious share plates that everyone in our group enjoyed. Catered well to individual tastes with vegetarian options.
Hey SueJ, Thanks so much for your review! We're glad to hear you enjoy our food as much as we do ;) We're glad to hear you enjoyed our vegetarian options too - we're able to cater for a lot of different dietary requirements/preferences. Looking forward to having you down again soon! HH
The service was amazing. Our waiter was super friendly and helpful. The food was delicious as always
Thanks for your review SimoneM! We pride ourselves on our service, so we're really glad to hear you had an amazing experience with us. We can't wait to have you back down again soon! HH
Absolutely magnificent food, service and ambience Our friends, who have not experienced this type of food before, just raved about the level of quality and flavours. Your staff should be commended on their friendliness and menu knowledge. Although a little pricey, the "all in" is the way to go. Got to experience flavours and food I might not necessarily try off the menu. Thank you.
Hey KateS, Wow what a lovely review! Props to you for showing your friends what they're missing out on - we're glad you brought them to experience it with us :) The All-In-Menu is always a good shout, especially when dining as a group. We can't wait to have you back down again soon! We'll make sure to pass your feedback on to the team, HH
We loved the quality of the food, the staff were very professional although became less attentive as the evening progressed and our drinks orders weren't taken. The restaurant quickly became very loud so would suggest some noise diminishing baffles be installed. Overall though our table of 7 people absolutely loved the experience. Thank you Hanoi Hannah, we will be returning for another feast soon.
Hey AgnesSD, We're so glad to hear you enjoyed your feast (and we can't wait to have you back for another!) I'll be sure to pass your feedback on to the team, we can ensure we keep serving up drinks consistently throughout the evening! We can't wait to have you back down again soon, HH
Cheers for leaving us a great review Salvatore - Hanoi Hannah NQ
We had a table for six on a Saturday night. Seeing it was a Saturday night in the busy part of Richmond, we were expecting slower service and a noisy environment but we were pleasant surprised with the quality of service. It was excellent even though the place was busy. The food was also good so all in all, a great night, noise not withstanding.
Hello Julie, Cheers for the great review! We're really glad to hear you and your party had a great experience at New Quarter. on Saturday night. We pride ourselves on the service we provide and the dishes we serve up. We look forward to seeing you again soon, HH.
Absolutely beautiful food, great atmosphere, very comfortable.
Hello KrissyG, Cheers for the great review! We're so glad you enjoyed the food and atmosphere. We're looking forward to having you down again soon, cheers Hanoi Hannah.
Thanks we had a lovely time for my husband’s birthday lunch. The kids enjoyed the spring rolls and beef pho but maybe a plain chicken entree would be good for the kids too. The salads were delicious!
Hi NikkiM, Thank you for leaving us a review. We're glad to hear that you had a great time for your husband's birthday lunch! We pride ourselves on serving up the tastiest food and we're glad you enjoyed our menu. We look forward to seeing you again soon! Cheers, Hanoi Hannah.
Excellent food and service. Salt and pepper calamari and betal leaves were stand outs. The staff were lovely. I had heard the cocktails were good here so ordered 3 different kinds but was a bit disappointed with all 3, somewhat bland or bitter and syrupy - not worth the price point. Would go back for food and their good beer selection though.
Great food & ambience...unfortunately although there were ample waiting staff , after each course we had to call out or get up for attention .. very poor compared to the Windsor restaurant in service . StAff were chatting behind the bar , yet no attention nor eye contact were given to our table.
Thanks for the review and the feedback regarding your recent experience. It's great to hear you loved the venue and offering but not great to hear you didn't experience the top notch service we generally pride ourselves on. We'll be sure to follow this up with management to ensure our high levels of service are being upheld. We'd love for you to come in and give us another go! So hopefully we'll see you again soon for a bowl of pho! Best, HHNQ Team
This is the 3rd time we have eaten at Hanoi Hannah and it did not disappoint. The food is delicious, the service is great and we will definitely go there again. A couple of my favorites are the stick ribs for entree, the wagyu beef and the port hock.
Great food and vibe. Actually, the food was really delicious and I will be back for the food without question. The pork hock was an absolute star dish. Only one thing that let my experience down was that I got frustrated that we paid for the bottomless brunch 2 hour drinks package and I was often left with an empty drink and no wait person in sight. A few times we had to flag down someone else to follow up the drinks order we had already put in.
Thanks for the review and we value the feedback you have provided. It's great to hear you really enjoyed the food offering at HHNQ. In regards to the drinks package, we'll be sure to follow this up with management so we can implement further staff training to avoid this from happening to anyone else. Looking forward to having you down again soon!
Food was amazing!!!! Little noisy & music quite loud however overall was great. Will definitely re-visit
I would absolutely recommend Hanoi Hannah - this was the third time we had eaten here and once again it was really pleasant. The food was delicious and incredibly good value for money - which you just don't find often enough these days. Great job Hanoi Hannah, look forward to seeing you next time. Thank you :)
The food was excellent, the staff very attentive and not just our waitresses, all of them were great
Gret option if you're after a lunch that's somewhere between fancy and casual.
Our get togetehr luncheon turned out to be a wonderful expereince. The staff ensuredthat all our needs were met with friendliness, unintrusive, obliging and helpful with advice of what items to choose from the menu which, although not extensive, was comprehensive and uthentic (from our memories of our Vietnamese holidays. Overall an expereince that said " we';; be back soon".
Perfect spot to go to with a group of friends, their dishes are very generous & easy to share with friends. We ordered the Pork Hock & that was incredible. Staff were very helpful & polite.
Amazing food, the fried calamari is the best I’ve ever had and super quick service. Will be back soon!
The best Vietnamese in Melbourne!!! Such a vibe and we all loved it!! Our waitress was such an amazing help!!
We absolutely adored every dish we ordered. We had probably 12 dishes to share amongst 7 of us, (including small, med, large and dessert dishes) and all were delicious.
The standouts included the Kingfish sashimi, coconut poached chicken salad, fried whole baby snapper and the coconut sago dessert. It was my mums birthday and they even accommodated a candle on her dessert.
I will definitely be returning! Can’t recommend it highly enough!
Amazing food, amazing chefs, amazing atmosphere. I'll see you again.
I would highly recommend HHNQ to friends -and have done! - having dined there a number of times already, but I’m not sure I could recommend the ‘Yum Cha... Kind Of’ dining experience we had yesterday.
Booking was from 12:00 - 14:00, so you might reasonably expect food to flow between 12:00 and, at the very earliest, 13:45, allowing diners to finish up by 14:00.
While food - and, I hasten to add, delicious food - came steadily from the kitchen from about 12:15, our table of two were not served any food from 12:50-13:20, at which time we were offered a menu to see if there was anything we’d like to order from there. Not the experience we were expecting. Given that it’s pay-per-plate, it’s not that we felt ripped off by the lack of food. Rather there simply wasn’t as much food to enjoy as we’d hoped. I do wish to reiterate, what we ate was delicious!
By way of market research for HHNQ, I would happily pay twice what we paid yesterday for food (approx. $25/head) for the full two-hour dining experience. And I will happily return to order a la carte from any / all of your stores. I just found the ‘Yum Cha... Kind Of’ experience to be a bit confused and clumsy, and not at all what I’ve come to expect whenever I’ve eaten at your restaurants.
We loved everything about Hanoi Hannah from Will and Ben, our
waiters, to all the delicious food.
Look forward to returning soon.
Food and service were incredible. The Hanoi Hannah team member who served us was amazing. Completely attentive to us and worked through different options that ensured all needs and savory interests were met. Definately recommend Hanoi Hannah!
Great staff very helpful. Cocktails & Wines applicable for food. Sparkling water free. We selected Feed Me menu all dishes were excellent. Easy walk from Richmond station. We will definitely be going back.
My booking was cancelled with only 30 minutes notice owing to the kitchen 'going down' for a reason that was not explained. This was extremely inconvenient both for me and my guest. No alternative booking or compensation was offered.
The bottomless brunch drinks option is good value - we definitely enjoyed that!
We got the 'feed me' banquet option where the staff pick plates for you. It was good, yummy food, and an easy choice for a group.
This place was recommended by a work friend and I was very happy with the food, service and great vibe with modern pleasing decor. Would definitely recommend this place and go back!
Food was AMAZING!! So fresh and yum.
The service was quick and our server was so lovely.
Good menu for both food and drink.
We went for Sunday Yum Cha. It was a relaxed session with flowing drinks. The food was terrific and we didn't have to wait between rounds. Great spot anytime for couples or groups of friends.
The food was great and the staff friendly and quick, but it was SO loud I felt I was screaming across the table. The noise was actually oppressive. Would UberEats the food just so I can enjoy it with a lower volume.
Could have been more food, very long wait times between plates of food and lots of repetition. Overall good concept but can be improved.
Initial service was good. However we waited almost two hours between entree and mains and the drinks ordered were never brought to the table. You could tell the wait staff were under the pump, but they were very rude and not at all helpful. Will never go there again, there are too many places with great service and food to bother with places like this. Very disappointed.