Tried out this Shaw restaurant because of the outdoor seating and cute ambiance. The food quality was fair yet overpriced, and the service was also just fair. They forgot to bring drink orders and double charged us twice on the bill. Granted they were busy and we were sitting in the outdoor area which is down the street from the main restaurant. Overall, 6/10 experience.

Decent food, good drinks. I wish they came around more often for refills for bottomless. Overall, good place that I would come back to.

Great good great environment

Brunch is lit. Good music & Mimosas

We absolutely loved the outdoor igloo experience! Can’t wait to come back!

This is one of my favorite brunch spots when I’m in town I love the atmosphere and food! My last visit here was not so great. It was six of us out celebrating my brother’s birthday, usually we get Makensy as our server and she is AWESOME! But this time we had a girl named Lauren, not friendly, not attentive. We watched her walk by our table for five minutes, standing in a corner watching us before coming to take our order. Then she left us unattended without drinks for another 10 minutes. We finally got our first round of mimosas and then was left another 20 minutes without an offer of a refill (90 minute limit on table). Food finally arrived and she come over to check if we need anything for our meals. Finally spoke to the manager on duty, very sweet and awesome girl who tried to help us. Service still didn’t change afterwards and my brother didn’t enjoy his first experience there. Idk if she doesn’t enjoy her job or because of the fact gratuity was automatically on our check but I didn’t appreciate the experience. Possibility we will be be back but I will make sure we are NOT in her section.

Nice spot good prices

We reserved outdoor seating for 6, which the restaurant expressly told me they could accommodate. They cannot. They tried to sit our party at two separate tables. When we tried to resolve the issue, the manager on duty was extremely rude and refused to accommodate us. We explained our situation and she said she “didn’t care” and invited us to leave a bad review. Here we are. Shocked at the horrible service. Definitely won’t come back. There are plenty of restaurants that value their customers.

Great food great service! Would come again and recommended to many

The Winter Wonderland atmosphere was really nice. There were 5 of us (4 adults and one child) and we were seated in an igloo that had lounge seating with a coffee table, not a real table and chairs. Thankfully we brought our own blankets because it was pretty cold even in the igloos. There was one waitress for, what seemed like the entire group of igloos. She did her best I feel. The food was good but the trip from the kitchen across the street to the igloo lot made it a little cold before reaching the table. It was delivered in the aluminum chaffing pans to keep it warm and covered I assume. Overall we had an enjoyable time. However, had I known in advance that the igloo lot was not coloacted with the restaurant, we may not have gone due to these factors. It’s a nice way to get out and ensure social distance, etc during this time.

We found a hair in our crab french fries but the server forgot about us so we couldn’t communicate this to him. We had to go over to the host stand to ask for the check and pay!!! Would not recommend!

Wanted to like this place. Setting was great, however the food was late and arrived cold. Server was friendly enough, but our bad experienced seemed out of his control. Unfortunate experience and hopefully this is not a common trend.

It’s very hard to get the whole experience. Every time I have personally been there it has been a long wait until I was actually seen . Service and food is fair but when it come to customer service it can be tricky due to the seating arrangements they have there.

They had an outside winter wonderland set up, they made us wait 30 minutes to sit and another 20 minutes before we saw a server, food took an hour and came back uneatable, we asked for a refund and left.

Valentine’s Day

It was awesome. A great first time experience for Valentines Day. The fried pickles and crab fries were delicious. I would definitely go back again.

I was disappointed because they were sold out of a lot of items but the food was delicious so I could understand why.

Fun igloo! Delicious food! Only issue was food and beverages came in random order - first we got entree then we got the drink that was supposed to pair with appetizer then we got the desert and then we got the drinks that were supposed to pair with entree and desert and then we got the appetizer

This was me and my sister first time at Halfsmoke and we were already talking about coming back and inviting people before we left out. The host was very nice and the waitress. Our food was great.

They charged me $87 dollars more to a new check . They never explained and why and where the $87 came from. My original bill was $382 . Then sent me a another recipient for $487 . I’m not understanding why I got charge. $87 dollars . I never experienced this before at halfsmoke. I was very disappointed

Drinks are good, food is great, service is exceptional!

Jodie Ann,
Was very good and hospitable at the beginning but she just disappeared. She never told us we were switching to a new server. It took forever for me to get all my components for my Apple a la mode pancakes. Then my sister order fries but they gave us home fries (breakfast potatoes.
I like that we were in igloos there were games and speakers where you could play your own music.
The food was delicious,
Especially the crab fries. The chef was nice, he brought my sisters home made cinnamon donuts for their birthdays on the house.
But all together it was a fun. Hopefully if I go back next time the service will be better.

So disappointing.

My husband and I went for the winter restaurant week and were so underwhelmed. The first three courses all came out with 10 mins of each other and we never got the 4th (we left after waiting for 40mins). We didn’t feel like we missed anything though since the 4 course winter menu was bland, with almost no seasoning in the peanut soup it only tasted of watery peanut butter, bland wedge salad, and even the pot roast was soggy and mushy with the only distinctive flavor being salt.

The drinks were good, and the outside dining was a fun concept, but the poor service and worse food left much to be desired, especially at a $55 price tag per person.

We used to love their sausages but now not sure we will ever be back.

Food want that good the chicken needed to be cooked more and we booked on open table for a bubble which they had available and had several availability and they told us that they didn’t and the bubbles remained empty however they said that they had reservations coming at 8p that never showed up. The food is expensive for no reason.

I love the all day, every day bottomless mimosa brunch!

Overall experience was not the best. The food was cold the restaurant was loud could not hear the waiter. The restrooms toilets were not working properly. The overall experience left a lot to be desired. The only saving grace was the lemon lavender drop martini.

I had a lot of fun. The management was happy to accommodate us

halfsmoke was good! we did the $30 bottomless happy hour and it was great. Service was a bit slow but it was a good experience overall. would definitely go back.

Immediately had a stomach virus after eating the food. I had to run home after eating. And was sick for two days.

Enjoyed the scenery but service wasn’t that good and food came out under cooked the first time

Was seated at picnic table in winter wonderland. Went for happy hour special which includes bottomless drinks and small apps. Unfortunately the kitchen was backed up due to no fault of our server but in the two hour time frame it took 45 minutes for first round of drinks and food to come out and thanks to our server we were able to get an additional two rounds of food and drinks. Food was great was service mainly focused on customers sitting in Igloos. Had such a great time last time so left disappointed.

We made reservations for 2:15 but weren’t seated until 2:45

AMAZING!! Will be coming back for Brunch!

We arrived in time. There was a couple in front of us who were not being looked after and they left in anger. We, a group of four, were standing for ten minutes. Staff walked by several times, avoiding us though we were clearly there waiting. . It took one of our party to approach someone. We booked standard seating however we’re told they were capacity and would take longer. We questioned the point of a reservation. We decided to take patio. The heater was not on. I asked for it to be and was assured someone would come out. We waited a further fifteen minutes. No one looked after us. No water. No service. We left unsatisfied and extremely disappointed.We were very much looking forward to supporting a local business and welcome our friends who have just moved overseas to DC with local fare and hospitality. Unfortunately this was not the case and frankly an embarrassing introduction. I will not be returning to this establishment and will be sharing my views with my circle as we a frequent diners and love to support the businesses around us.

Awful service, food never showed up. Waited 45 minutes for drinks.

Winter wonderland was beautiful and comfortable. Food was casual and tasty

The happy hour seems like a good deal but the service is so slow you won’t be able to get more than 2-3 drinks before you run out of time

Great food, great atmosphere, great service! Will come again!

Great experience. Dominique, the manager, was phenomenal at making sure the customers were taken care of.

Made reservations but still had an hour wait. Wasn’t too pleased that the igloos weren’t attached to the actual restaurant but across the street so food had to be brought outside and down the block. The food was ok. Its def a good setup. Won’t go back.

We had a great time in the heated igloo!