Gyu-Kaku - Burbank, CA
We have updated our operations in accordance with all government guidelines to put your health and safety first.
To maintain a safe environment for you and Gyu-Kaku staff, we ask that all guests understand and adhere to the following:
- Reservations are mandatory. We hope that you will come to dine-in with us when you are ready. Please make a reservation via telephone or our website so that we can prepare for your visit.
- Please bring a mask and use it all times when you are not eating or drinking.
- We will measure your temperature upon entering the restaurant.
- To comply with spatial distancing rules we have spaced our tables out and limited seating capacity.
- There may be limits on party sizes.
- We are serving a limited menu. Not all Grand Menu items will be available during our immediate reopening.
- We only accept payment via credit or debit card. Cash payments respectfully declined.
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Love this place!!! looking forward to when we get back to all you can eat. Servers are friendly and attentive.
They only allow 6 people per table, which didn’t work for our Father’s Day dinner. One person had to sit outside and alter seats inside, it was barbaric.
The staff at this location is super friendly!
It was amazing enjoyed myself and the meals as well.
Great service. Prices are a bit better during happy hour. So, I recommend a visit during happy hour to save money.
Gyu Kaku never disappoints at the Burbank location. I redeemed my points from previous visits for $25 off with 2 seniors and a child and myself (no discount). The bill with tax and tip was around $150. Well worth it. We got the Ultimate All you can eat and would do the same thing every time we go. The favorite items were the Filet Minon, the Rib eye, the shrimp with mushrooms and garlic, and we got the beef tongue - which none of us have ever tried in our lives and it was pretty tasty. If you don't mind cooking your own food, you'll love this place.
Came to celebr
We really enjoyed a lot especially eating from their premium eat all you can.
Felt a little rushed. Felt neglected
The food is incredible and we always have fun cooking the meat ourselves! My hubby likes his meat a bit more rare and I let mine cook a little bit longer so we both get the temps we like. The staff is very attentive and friendly and serve everything in a timely manner. I was a bit skeptical about cooking my own food the first time we came and now it’s one of our favorite date places! It’s a fun activity and a delicious meal all rolled into one! I cannot recommend this place enough and the staff always aims to please and goes above and beyond to ensure a fantastic visit!
The food is always delicious and that’s what we enjoy the most. The service is usually really good. We always have someone really nice and attentive. Surprisingly, on this day (Super Bowl), our waitress was not very nice nor attentive. To us, she seemed new. We’ve never seen her before. Maybe she was upset that she was working super bowl Sunday.... not sure. Toward the end of our meal, she started to become nicer. But we ended up getting 3 other employees to help us during our time there because she would be gone a lot. I still love this place and still would come back.
Shout out to our sever Brenda! Very helpful, dope
And friendly!! 💚
Good food, good service, a good experience all around.
630 reservation for 3 and some Parties walked in and were seated ahead of us. We were not seated until 705.
I was very disgusted with the manager as well as the hostess for being 12 minutes late with a 15 minute window my reservation was canceled!! I was told to wait another 45 min when asked to speak with the manager Daniel Lee he walked up to me listened to my explanation that I was trying to get parking and never received a call from them to ask if I was attending and informed I’ll be canceled, he responded they have a 10 minute window and I was late and walked away from me!!! The hostess returns asking what was my decision to stay or leave and I wasn’t going to wait another 45 min for being 12 minutes late she started grinning and ignoring me. I asked what the managers name is and with a mocking attitude she responded Bob I asked bob what she said mmmm Bob Hope with the continued grin!!! I have never experienced this much unprofessional service and nasty attitude from a manager representing the restaurant. I will never go back and will leave a horrible review on yelp for people to know where they are going!!!
This location is always crowded. I wish they could expand or even open another location in downtown Burbank. I always order a la carte and find that to be the best experience and value.
Would be an all around 5 star review but the first meat they brought us was FROZEN?! I couldn't believe what I was seeing! My foodie boyfriend mentioned it to our Server, Victoria, at the end of the meal and she graciously offered us another meat but we were full and that wasn't the point. Shame on the man who presented us unseasoned meat straight from the freezer. The meats don't come out all at one time. Pop it in the microwave if it's going to taste bad anyway. At least it won't take away from the experience by being the very first grill item we set out to cook ourselves. Everything else was very delicious and Victoria was supportive of our sake fueled brunch experience in every way she could be.
location is great! Service is excellent! Food is not as good as the other location.
Great customer service and friendly service.
Always welcoming. Always delicious!