Great Maple - Pasadena
recipes, where seasonal ingredients, unique presentation and cooking with intent transform long-loved classics into newly-loved favorites.
We view the great maple tree as our emblematic commitment to quality, responsible products, creativity and the culinary will to make things great! Come enjoy our heartfelt enthusiasm and laid-back dining experience, where good times create good will.
Waited 15mins with reservation which is fine as this is a busy restaurant. After sat on wobbly table, took another 20mins for service to arrive to get our drink order and fix the table. Food and drink came out fast enough. At the end of meal, manager Vanessa came to my table at least 6 times within 10 mins, looks like she wants us to leave so I asked for check and leave. Very unwelcoming.
the cauliflower hummus is so good! and if you pair it with the turkey bolognese and/or the portobello mushroom fries you will be thriving!
I’ll preface this by saying that I’ve eaten here five or six times and the food is consistently quite good, but there’s a consistent aspect of the service which is absolutely baffling and has prevented me from dining here more frequently: Every time I’ve dined here, it has taken ten minutes to get drinks. And I’m talking beer and wine—not cocktails. The bartender pours them within a minute and then they sit there for another nine. It’s rather stewing to be seated where you can see the beads of sweat rolling down what is surely your beer glass while your server bustles about tending to everyone and everything but your beverage at the service bar, but that was my last visit.
This visit only ten of their forty-five or so tables were occupied so I had higher hopes. Alas, ten minutes later I was proven mistaken as sweaty beer and white wine glasses were set upon our table with a splash. Since you can’t be troubled to get the drinks out sooner, at least give them a wipe down, would you?
To add insult to injury, the portobello fries starter (excellent, btw) arrived two minutes after our entrees (which our server had dropped and run without comment; we figured they had been forgotten entirely) delivered by someone other than our server who said “Oh, I guess you probably were supposed to get these first” before shuffling away. Surprisingly, we got no acknowledgement or apology for the late app from our server.
In conclusion: Food is definitely recommended but the service is inexplicably slow even when near-empty. Consider grabbing a drink elsewhere first and maybe avoid seats with a view of the service bar.
My friend and I came to Great Maple to have lunch. The menu looked good and I made a reservation because I got the sense that lunch time would be very busy. The restaurant was only about half full inside with almost nobody on the large patio (it was a hot day). The decor inside is very nice with beautiful lighting fixtures and we were seated right away.
My friend and I both ordered the turkey burger with fries. She had asked the server which he liked better, the turkey burger or another item, and he didn't seem to really be familiar with the food. The turkey burger comes with 'melted brie, arugula, caramelized onion marmalade, and aioli', so I was expecting a really juicy and messy burger. Unfortunately, the turkey burger was dry with two tiny pieces of brie, a couple of arugula leaves, a bit of aioli, and no onions. My friend asked for mustard and was initially told by our server that they didn't have mustard, but then he came back with some dijon. The fries were also a bit greasy and over salted.
Our server apparently went on a break but didn't tell us and then we had someone new helping us. When he collected our money, it took 10-15 minutes for someone to come back with the credit card.
Service was pleasant but erratic; decor and ambiance was good; food was poor.
The service was really lackluster on my visit. Perhaps it was a holiday and they were under-staffed but I certainly expected more.
The service was completely horrible. We waited over an hour after we placed our order for someone to even come to tell us there was some sort of mix up with our order. Im not sure if it was the manager or not, she didnt identify herself. After she took our order again we waited another 30-40 minutes to get our food, during this time our waiter was absent. At the very least they should have offered a
complimentary appetizer to hold us over for waiting so long. It was extremely disappointing and we will
never go back again.
Jonathan was a great server! We all had a wonderful experience and the food was delicious!
We were absolutely shocked at how extremely noisy the restaurant was when we went for lunch on Saturday. Literally, my ear drums were hurting. Screaming babies; loud parties; tables too close together; music playing; children running around out of control and parents just ignoring them. Not an enjoyable experience. The food wasn't as good as when we were there before. The hostess/manager said that it is usually like that on weekends for brunch. We'll we scratching Great Maple off of our list.
Service was not great. Our waiter didn’t know the daily special and we were left waiting way too long for drinks while the bartender could be seen chatting instead of working. Chicken and donuts was great. Salad was good. Fish and veggies were extremely unimpressive especially for the price. But the menu and ambiance were enough to make me look forward to giving this place another shot.
Dinner was great. Can’t wait to go back for brunch!
Creative entrees, a little slow getting initial service but OK after that.
My boyfriend and I came for brunch to celebrate our anniversary this past weekend and honestly, I think this may be my new go-to brunch spot. We got the portobello mushroom fries to share, which were phenomenal with the pesto sauce that it came with (and kudos to the kitchen for giving us a plentiful amount of dipping sauce). My boyfriend got the chicken and avocado toast, which he enjoyed, saying that the chicken was super juicy and tender, and I got the fried chicken and doughnuts, which is their specialty. It's a play/riff off fried chicken and waffles but instead of waffles, they give you two maple bacon donuts. It was absolutely decadent (and probably too much food to be honest). The only negative that I had (and it's super minor) was that they sat us pretty close to the check-in desk so we felt a bit claustrophobic since it was filled with people during the brunch rush. I just know next time to ask for a table outside or not so close to the front of the restaurant. I'll definitely be back!
This place is great and my new favorite spot on Colorado. The Bacon Old-Fashioned was amazing and my wife and I both thoroughly enjoyed our meals. Highly recommended.
One of the best turkey burgers I have ever had. Food was good. Service was great. Lovely restaurant. Good menu.
Our party of five had a mixed bag at Sunday brunch. While the French Toast Planks were tasty and wonderfully presented, and the Parmesian Fries were equally yummy, two veggie scrambles were so bland as to be tasteless. And the potatoes they were served with were overdone. And one of our salad orders was brought to the table wrong TWICE, and when we finally asked to simply send the order back, the staff got into an argument with us insisting that the diner in question eat "something." Offering a replacement meal was a nice touch -- insisting on it was a little weird. Finally, the noise level was so loud, we could barely hear each other. The restaurant's acoustics are terrible -- or are designed with so many hard surfaces that even moderate noise levels are amplified to the point of pain. We really wanted to like this place, but our experience was sub-optimal.
The food is always spectacular which is why we return. But, I have to say the service is pretty lackluster. The hostesses are less than gracious or hospitable. The servers are hit or miss — they either knock it out of the park or you’re waiting an inordinate amount of time between courses.
The issue is clearly a lack of Hospitality training, which, quite frankly, is a Management issue, not a staff one.
If you’re simply a Foodie, I’d say go. You’ll definitely enjoy the meal. But if it’s an overall experience you’re searching...steer clear.
Loved this restaurant, food, cocktails and all!! Went for a birthday brunch and had a great experience!
Food was great & good attitude from staff. Had the truffle deviled eggs, portobello fries, two egg breakfast, blt, & French toast logs. All delicious! Favorite drink was the bear expresso-ties! Just wished the server was a little bit more attentive and that we didn’t have to wait 10-15 minutes for each drink after ordering. Would probably go back to try the rest of the menu though, definitely the chicken and doughnut.
Delicious food and excellent customer service
Lovely people, lovely place, lovely food. Many thanks!
The waiters never checked on us. It took 20 minutes to get our food ordered. Another 40 minutes for it to come out. Bad experience.
The service was very slow and the restaurant was not busy. The salad had squishy cherry tomatoes that seemed to have gone bad. The BLT was big and tasty but had too many french fries.
This was my second visit to this restaurant
I brought a friend before we were headed to a show at the Rose Bowl. Service was excellent and food is good. There is a happy hour that has great pricing . Venue is chic with patio dining. Only drawback was they had an issue with air conditioning and it was a very hot day. We opted for the patio and it was nice
The restaurant is nice and the location is great. Love the food. It is hot sitting outdoors. Just wish there were more fans.
The food was excellent, the service was ok. Seating inside was way too noisy, so we sat outside. Great Bloody Mary's! I didn't try the donuts yet, but will return!
We went for a Saturday brunch. Mini reunion With old friends. Food was fabulous! Noise level out of control. Really too loud to talk to one another without yelling. Would love to go back but would try for a cooler day when we could sit outside
i wouldn’t call the noise level “energetic”...i would call it annoyingly loud. shouting at each other is not a great way to have a conversation. unless they invest in some acoustic/sound proofing tiles i will not return
Great place. A bit noisy inside. Large portions. Interesting deserts, but always too full to try them.
It was a nice location to dine for a date. 10/10 recommend.
We were celebrating a birthday for an out of town friend. The brunch food was delicious, and the service was spot on from beginning to end. I will definitely return!
Met friends for Sunday brunch and movie!
Meal was very good French toast as a table started, excellent. Grain salad very tasty and ample to share! Pancakes another hit. Will definitely return!
The food is delicious and the atmosphere is nice but it is very very loud. Any more than 2 people in your party it's difficult to carry on conversations. I've eaten here once before but will not be going back. My party of 5 was asked to leave almost immediately after we paid because another reservation had arrived. We were still waiting on our to go orders at this point. I understand the need for the table but we were also not quite done. It was rude and could have been handled differently.
My friend and I split the fried chicken and maple doughnut and it was plenty for both of us. The dish is amazing - and decadent! Crispy chicken and a hot doughnut. OH YUM!!
The food was absolutley awesome and our server was great. I wish I could remember her name so she can get the credit she deserves. We dined on Monday, July 22nd around 1230. We will be back soon the next time we’re in the LA area.
Food was ok, staff was lovely and the value was great because we hit on the happy hour menu. But the noise level was unreal. Definitely not the place for anyone trying to have a conversation.
Jonathon was an amazing waiter! Great food and service. Highly recommend biscuits and gravy
Good food, very noisy.
It was ok. The server did not have our table complete. Had to ask for sweeteners and spoons for coffee.
Great service with a smile by Jonah and great food!