Giraffe - Swindon
For us, there’s nothing more exciting than discovering these tastes. It’s our passion. Our obsession. It gets us up in the morning and into the kitchen, never knowing exactly what we’ll come across next.
- Surfaces sanitised between seatings
- Digital, disposable or sanitised menu provided
- Sanitiser or wipes provided for customers
- Contactless payment available
- Sealed or wrapped utensils used
- Limited number of seated diners
- Extra space between tables
Brunch Dish and Bottomless Prosecco £22.95pp
Brunch Dish and Bottomless Prosecco £22.95pp
Service was good, food in general wasn’t great. Had Nutella and banana pancakes and they had hardly any chocolate on and only 6 bits of banana for 3 large pancakes, they weren’t very warm and were very dry. Also had eggs Benedict and the hollandaise sauce was extremely thick and not much flavour. However the poached eggs were cooked to perfection and were really nice.
We went for the bottomless brunch here - Excellent service and lovely staff. Food was mainly good except eggs on the brunch dish were a little bit overcooked. The brunch is really good value for money!
So glad I made a reservation as there was a long queue outside and my party was shown straight to our table without having to queue, food and service was very good and I look forward to returning thank you
Well looked after from the moment we arrived. Attentive but not intrusive service and good engagement with the table. Very much enjoyed our visit.
Well so where do I start, I will need to make a complaint to be honest
We arrived at the restaurant at about 10 to 10 for a table booked for 10 and understood because restaurant didn’t open till 10 o’clock we would be waiting out side in the outlet however the assistant decided to tell us we had a 10 minutes wait twice? Now we are not stupid and understood this
Also the manager I’m guessing hard to tell because the staff have no uniform and all liked quite casual came through the shutter door twice and asked for us to mind out the way one it’s rude mind out the way and two we were not in the way as common sense you wouldn’t stand in doorway where staff were turning up for shift
So we sit down order drinks takes ages to arrive at table left on side and the food was very poor breakfast was cold again left on side for a while the fried egg was horrible over cooked and very hard mushrooms were greasy
Sorry would not recommend
Food was good, and service was very quick. The only 2 things were the waitress nearly knocked sons glass of coke over with the small tablet strapped to her wrist 😢 And who serves a latte in a glass with no handles, ridiculous as too hot to even touch let alone hold .
Absolutely spot on - food, service, all exactly how it should be.
Decent food, but insisted on us eating in the external part despite inside being empty.
Lovely atmosphere despite the circumstances and very helpful server! Will be visiting again soon.
Good food and great to see them open again. Attentive and friendly staff.
Friendly, helpful staff, fab food, safe environment
Loved our breakfast, the team was outstanding. No judgement, just great food and great service.
Overall, not great, forgot one of our sides, chicken was gresely... service was fair, then a mess up with bill
Haven’t been out much since lockdown, mainly due to people who have no concept of social distancing. Booking on line was easy and staff were friendly helpful and very welcoming. Food and service was great and felt safe and at ease in the restaurant.
Not happy at all added table service without my knowledge.
Simply not happy with the service recieved 3 times had to check my bill.
Great food and service. We will definitely return again
We took advantage of the 50% Eat Out Offer and enjoyed our meal, however I feel that the full prices of the meal are a little high based on the portion sizes and standard of food. My son had a burger meal and whilst he enjoyed it, he only had a burger and a small portion of chips, no salad or other side dishes and I think that the normal price for this is way too high.
As we made use of the 50% offer we did pay the service charge however we were not happy that this was added to the bill and a note stating that this was optional - I don't think that it should have been on there. We would normally leave a tip as the service was good, but when it is on the bill already I feel that you are made feel that you have to pay it otherwise it looks bad on you.
Overall the food was good but not out of this world.
Went for breakfast and initially told there was no bacon so we ordered a drink and were going to leave. Was then told a delivery had arrived. Pancakes were really stodgy and would never order again !! Asked for a latte which turned up half full with froth, asked to top it up for me came back about a mm more than when I sent it back!!! Really bad experience!!! If this was the first time I’d been there I’d never go back!!!
Had a lovely meal at Giraffe, staff were very professional and the atmosphere was very good.
Nice food, good service and enough space around to keep a distance. I don’t like that they automatically add a service charge. The prices are already higher than other chain restaurants and I don’t think a service charge should be added automatically.
Excellent customer service
Great service, given a choice of where to sit, service was very quick, food was also quick! And we went on an eat out to help out day, too! Will be back!
The ambience and service is rated lower because of the times we are in. The staff were still very helpful and polite.
We really enjoyed our visit and food
Went for Eat out to Help out, so really pleased with the price. Service was really good, however a couple of times staff members weren't wearing their face visors when serving which was a bit worrying, however I'm not sure of individual circumstances so can't be too critical there. Food was good, however the halloumi and falaffel burger was pretty dry and dense, glad I asked for sauce!
Nice atomshphere, tables pretty spaced out
The food was amazing and the staff were very friendly.
Good service, good food, adequate social distancing
Excellent service. Needed to change an order and not a problem. Reduced menu still with plenty of choice.
The avocado smash and coco loco smoothie was delicious!
The breakfast seemed very expensive for what arrived.Firstly the cooked breakfast I had was ok but the eggs were not runny and the toast which it was meant to be was not toasted at all! My husband had the blueberry & banana pancakes which were ok but hardly any blueberry compote so they were very dry - disappointing.
Food was ok,Burger and fries with a cold beer
The staff were polite and effecient. The food enjoyable. Our only quibble was that when staff brought the food to the table their thumbs were on the inside of the bowls and they were not wearing gloves. At this time when Covid is still present and highly infectious it would have been preferable if the food had been brought to our table on a tray for us to take from.
Lots of vegetarian options, lovely members of staff who did their best to help, food was amazing and COVID precautions were good. Would come again.
Enjoyed my first meal out since lockdown. Great service and meal. Thanks
If it’s not fried it’s more than likely microwaved. My sons fish fingers were almost solid. Just a waste of time and money.
Annoying that the £6.95 lunch time menu was that was advertised for Swindon Designer Outlet, was actually not available at this Giraffe
Had the burger which was fantastic but chips were slightly over done would not stop me going back 👍🏻
Easy to book. Waitress very friendly and helpful. Great that we were able to use nhs discount so thank you for that !!
Service was a little slow to start but sped up and the food itself was good. The service charge that was already added to the bill before we got it was unacceptable.
Expensive for the portion sizes. Nice food but nothing special. Friendly staff but no atmosphere as was very quiet for a Friday evening. Didn’t like that the service charge was added to the receipt, it should be up to the customer whether they give it or how much they give.
Fantastic friendly staff, food was fast and incredibly tasty. This was booked for a birthday and the staff were very accommodating with our handmade cake and sang Happy Birthday too. First visit of many we hope. Great job.
Giraffe - Swindon does offer delivery in partnership with Deliveroo and Uber Eats.
Giraffe - Swindon is rated 4.3 stars by 59 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.