Giraffe - South Bank

3.9
814 reviews
£25 and under
Fusion / Eclectic
Our biggest restaurant with stunning views over the river Thames, you can find us at the front of the Royal Festival Hall, only moments away from the London eye and all the Southbank galleries & theatres. Often a queue but it moves quickly.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical distancing
  • Limited number of seated diners
  • Extra space between tables
What 814 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
3.8
Food
3.9
Service
3.8
Ambience
4.0
Value
Noise · Energetic
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JP
JodieP
London
2 reviews
Dined 2 days ago
Overall4Food4Service4Ambience4

Waited a while to be seated (with a booking) as it was very busy. Once seated we explained we had the theatre soon and they were very speedy and accommodating with food/drinks and the bill. Food was lovely :-)

A
Anne
1 review
Dined 3 days ago
Overall3Food2Service3Ambience4

Friendly staff, it took a while to get our food and ended up being the wrong dish, but we didn't have time to wait more. A bit underwhelmed by the experience.

L
Loveit
London
2 reviews
Dined 4 days ago
Overall5Food5Service5Ambience5

The service and food was excellent at Giraffe, we were a group of 6, 3 adults, 3 children and they allowed our 10 years old to have their own table next to ours so they felt grown up. The staff were absolutely lovely and the food was delicious! I loved the amount of vegan choices there were. The vegan katsu curry was really lovely.
I thought it was really good value too, we were pleasantly surprised at the bill!
We will be back

K
Khaldia
London
1 review
Dined on 15 January 2022
Overall1Food1Service4Ambience3

We were really disappointed with the food. Small portions for the price and bad quality in general (very oily and not fresh at all).

GT
GileT
London
3 reviews
Dined on 15 January 2022
Overall3Food2Service3Ambience3

Great value kids menu and wide ranging, and appealing main menu. But adult food portions were small and food was mixed. Small burger for £8.99 then £3 extra for a small side of undercooked fries. One side came after all our food was finished. No effort to apologise or offer to take off bill. Nice restaurant with good atmosphere but cold because door was left wide open.

JG
JamesG
London
1 review
Dined on 15 January 2022
Overall5Food5Service5Ambience5

Staff were attentive, food was tasty, good vibes around the tables

BM
BusyMum
London
1 review
Dined on 15 January 2022
Overall4Food5Service3Ambience5

Food was lovely, staff were lovely, unfortunately service was a little slow but it was very busy. We weren't in any rush. All in all, another lovely meal at Giraffe

KC
KixChloe
1 review
Dined on 15 January 2022
Overall4Food4Service4Ambience4

Very nice restaurant overlooking the Thames. The staff were very helpful and accommodating. We were very thankful that they allowed us to have an early lunch even though we got there at 11.30 and the lunch menu didn't start until midday. With 2 children in tow, it would have been very difficult to find somewhere else at such short notice.

OT
OpenTable Diner
1 review
Dined on 14 January 2022
Overall4Food5Service3Ambience4

The food was fantastic. It took a while
For us to get our orders in and our bill but overall would definitely revisit

SM
SaraM
1 review
Dined on 14 January 2022
Overall4Food4Service5Ambience5

The service was great, all the staff were really really nice especially the waitress we had I didn’t catch her name she had amazing red hair (fro)
food lovely.
They did open both doors (not sure why) but it made it a bit chilly that was my only thing besides that 5 stars

CE
vipCatherineE
Hampshire
3 reviews
Dined on 14 January 2022
Overall3Food3Service3Ambience3

It was ok, nothing special but served a purpose

LM
LauraM
London
1 review
Dined on 12 January 2022
Overall5Food5Service5Ambience5

Great choice of menu, fab value for kids. Quick service. Right next door to the Southbank centre and friendly helpful staff.

MV
vipMichelleV
London
36 reviews
Dined on 12 January 2022
Overall4Food4Service4Ambience4

Great food and service, only downside was they brought out the starters at the same time as the main course.

F
Fred
London
1 review
Dined on 12 January 2022
Overall3Food2Service4Ambience3

Food was OK not convinced worth the money. Service good. Booth was very cramped, I'm 6ft and struggled to fit comfortably, is fine for kids.

OT
OpenTable Diner
London
1 review
Dined on 8 January 2022
Overall5Food4Service5Ambience5

Would recommend

V
Vladen
London
1 review
Dined on 8 January 2022
Overall5Food5Service5Ambience5

Beautiful atmosphere and excellent food. Everything was quick and staff was ready to help!

A
Ally
1 review
Dined on 7 January 2022
Overall4Food4Service5Ambience4

Good quick service nice plastic giraffes with kids drink

KR
KatieR
Hampshire
2 reviews
Dined on 7 January 2022
Overall5Food5Service5Ambience5

Great time thanks
Great time thanks
Great time thanks
Great time thanks

OT
OpenTable Diner
London
3 reviews
Dined on 7 January 2022
Overall5Food5Service5Ambience5

Was my sons birthday treat. Food was amazing, drinks was also nice. As a little treat the staff sang happy birthday for him with a chocolate brownie and ice cream as a birthday treat. A lot of the stuff then came and sang happy birthday too him. Very sweet.

CP
ChrisP
London
1 review
Dined on 6 January 2022
Overall5Food5Service5Ambience5

Great experience - excellent food, came quick and friendly service. Would recommend.

AN
ANNAW
London
1 review
Dined on 5 January 2022
Overall5Food5Service5Ambience4

Brilliant views, fab menu and outstanding quality and value for kids

AQ
AlexQ
London
1 review
Dined on 5 January 2022
Overall4Food4Service5Ambience4

Perfect restaurant with the young ones as they serve decent and affortable kid meals

RT
RachelT
1 review
Dined on 3 January 2022
Overall1Food1Service2Ambience3

Multiple things missing from menu and not told about changes to meals we had ordered. Hummus platter described as hummus with olives, ciabatta, feta & pickles red onions was laughable. 1 olive cut into 3!! Not ciabatta and a sprinkle of feta. One strand of onion 🙈. Refused to pay for it.

MK
MichaelK
London
1 review
Dined on 2 January 2022
Overall5Food4Service5Ambience5

Great for what we were after, dinner with the kids. Well catered for, waitress was awesome.

B
Betty
London
1 review
Dined on 1 January 2022
Overall3Food3Service2Ambience4

Service was very good for drinks but very slow for food. Food arrived a bit cold and a bit over priced for the portion size. But it was tasty!

NA
NicolaA
London
2 reviews
Dined on 31 December 2021
Overall2Food2Service2Ambience2

A slightly disappointing trip to Giraffe. The kids meals arrived quickly but were tiny. My husbands meal arrived 10 minutes later and mine 10 minutes after that! I had the vegan version of the Korean chicken and it was tiny. My starving daughter had to eat my fries as her meal was so small. Ordered churros for dessert which were cold. Not impressed at all.

F
Fluffyduck
1 review
Dined on 30 December 2021
Overall5Food5Service5Ambience5

Our first visit to a Giraffe restaurant. Friendly welcome and excellent staff member who looked after us. Extremely busy and noisy but we adjusted to the happy atmosphere and felt comfortable. It was well staffed, with a varied menu to suit all tastes with good value for money.

OT
OpenTable Diner
Manchester
1 review
Dined on 30 December 2021
Overall4Food5Service3Ambience4

Being on South Bank it is busy! However, great value.
We had booked but still needed to wait 5 minutes for a table.
Due to being busy it was hard to get the attention of server for extra plates or the bill. Food came out very fast and tasted great!
Overall good place for a quick bite to eat in good location.

CB
ChrisB
London
1 review
Dined on 30 December 2021
Overall5Food5Service5Ambience5

Great food, reasonable prices and good atmosphere

AW
AmieW
1 review
Dined on 30 December 2021
Overall1Food1Service1Ambience1

Terrible food, especially the kids sausages which were so over cooked they'd turned black inside and we couldn't cut through it. Service was poor - but appreciate this may have been to staff absence. It's such a tourist trap. Avoid.

CF
CarolineF
1 review
Dined on 29 December 2021
Overall3Food3Service2Ambience2

Very busy and very obviously stressed staff. Eye rolling and huffing and puffing due to large queue of people. Once we were seated service was quick and good. Child’s meal would be improved by vegetables as well as chips but good price for a child’s meal.

L
Lucy
1 review
Dined on 29 December 2021
Overall5Food5Service5Ambience5

We really enjoyed our first experience at Giraffe - the food was lovely, good value and a good choice of menu for all tastes. My daughter says the fries were the best she’s ever had! Considering it was so busy, the service was efficient. We enjoyed the lively atmosphere and it was lovely to see people out enjoying themselves again.

HR
HelenR
1 review
Dined on 28 December 2021
Overall1Food1Service1Ambience1

Felt very rushed and the staff wasn’t Attentive, it took nearly 10 minutes just get a drink and for the order to be taken.
Food was very average and not a lot of choice with desserts.
Will not be returning

LR
LindsayR
1 review
Dined on 28 December 2021
Overall5Food5Service5Ambience5

Second visit here now. Exactly what I expected. Great food at a good price with helpful staff. Can't wait to come back

ZM
ZaeedM
London
2 reviews
Dined on 28 December 2021
Overall5Food4Service4Ambience5

A great setting with friendly staff. All food was warm and well received

AG
AGreek
London
1 review
Dined on 24 December 2021
Overall1Food1Service1Ambience1

The restaurant was not open. The option to book should not have been available.

MD
MattD
1 review
Dined on 21 December 2021
Overall3Food3Service4Ambience4

We had to swap a fork and knife as they were dirty. We had the nachos to start which were good. My wife had the Japanese Katsu Curry, she enjoyed this and was very tasty.

I had the Rodeo Burger. The chicken was a bit charred which spoilt the burger. I couldn’t be bothered to complain about it as I would be sitting waiting for ages whilst my wife ate her dinner. Shame because it otherwise would have been a nice meal to finish off a good day in London.

Booking a table was easy to do online. Service and speed was fine.

S
Stevve
London
1 review
Dined on 21 December 2021
Overall5Food5Service5Ambience5

Lovely food served by friendly people. A great place.

JD
JessicaD
London
12 reviews
Dined on 21 December 2021
Overall5Food5Service5Ambience5

Perfect for a family lunch after visiting the London Eye. Warm and friendly staff who made my little boy feel welcome and happy with a plastic Giraffe! Great food, particularly good value kids menu. Highly recommend this place. Thank you guys!

SK
SueK
London
1 review
Dined on 21 December 2021
Overall5Food5Service5Ambience5

Written by my grandkids 8 and 5 years old.
“I really liked the food because everything tasted good. We really liked the paintings on the walls, the pancakes were really good!” 😀😀

FAQs

Giraffe - South Bank does offer delivery in partnership with Deliveroo and Uber Eats.

Giraffe - South Bank is rated 3.9 stars by 814 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.