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Giraffe - South Bank

4
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287 reviews
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£25 and under
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Fusion / Eclectic

Top tags:

Casual
Our biggest restaurant with stunning views over the river Thames, you can find us at the front of the Royal Festival Hall, only moments away from the London eye and all the Southbank galleries & theatres. Often a queue but it moves quickly.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Social Distancing
  • Limited number of seated diners
  • Extra space between tables

Offers

Brunch Dish and Bottomless Prosecco £22.95pp

Oct 12, 2020-Mar 12, 2021·Mon-Fri 11:00-14:30

Brunch Dish and Bottomless Prosecco £22.95pp

What 287 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
3.8
Food
4.1
Service
3.8
Ambience
3.8
Value
Noise · Moderate
77% of people would recommend it to a friend
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CN
CamillaN
London
1 review
Dined 2 days ago
Overall3Food2Service5Ambience4

Everything feels rather deep fried / greasy / stale. I ordered food for my daughter and I have to say the food for children was really sub-par with no focus on health as all the food was (as mentioned before) really greasy. Ended up only giving her a little fruit and then fed her when we got home.

However the location, staff and ambience was great it’s just such a shame the food let it down so much.

OT
OpenTable Diner
London
2 reviews
Dined 2 days ago
Overall4Food3Service3Ambience4

Food was okay, we ordered a chicken starter - it was pink and cold in the middle. The manger told me he could change it but it wasn’t raw.

h
hyltz23
London
1 review
Dined on 17 October 2020
Overall1Food1Service1Ambience1

Food was poor - not fresh - lacked taste and flavour. Had to send back.

Mango sorbet looked like frozen yogurt- had to send back

C
Croutons
London
1 review
Dined on 14 October 2020
Overall5Food5Service5Ambience5

We were looked after so well by the staff. The vegan options were great (they used to be more but obviously with COVID, I understand they have to have a reduced menu. Even so, it's great to have proper vegan options). My non vegan friend went for the veggie options which she was equally pleased with. We had a table at the window offering nighttime views of South Bank lit up with pretty lights. The staff were attentive without being annoying, the restaurant are obviously being COVID safe and the atmosphere was warm and welcoming. It was the perfect place to catch up with a friend and have great food and great wine in a great atmosphere. Thanks, everyone!

TM
TheresaM
London
1 review
Dined on 11 October 2020
Overall4Food4Service4Ambience4

The restaurant was good with good service and food quality.
I definitely recommend it to my friends and family

M
Mitesh
London
1 review
Dined on 11 October 2020
Overall4Food5Service4Ambience4

Breakfast was lovely. Coffee was great. Service was average, not very friendly or inviting.

GG
GillGams
London
1 review
Dined on 10 October 2020
Overall3Food3Service4Ambience4

Staff on the floor were polite, courteous and efficient. Food was great except we had to send some food back due to it arriving cold. The atmosphere was great and we’d felt safe as people were spaced out - until a staff member seated a party of 3 right behind us and I was back to back with a stranger. There were plenty of other free tables. If you’re not worried about being seated too close to people then it’s a lovely place. We won’t be going back for a while though....

DH
DeeH
London
2 reviews
Dined on 10 October 2020
Overall3Food2Service3Ambience2

Food wasn’t that great to be honest. Ok for burgers 🍔 though. Not much available in terms of drinks.

LF
vipLisaF
London
2 reviews
Dined on 10 October 2020
Overall3Food2Service2Ambience4

4 of us went to lunch at Giraffe on Saturday. The waitress who served us was quite abrupt and hardly welcoming. It felt like we were annoying her by being there. The food was okay - I ordered the nachos but they were quite disappointing. Overall a pleasant experience but if I were going to South Bank for lunch again it won’t be here.

H
Hairbear
1 review
Dined on 10 October 2020
Overall5Food5Service5Ambience3

I had the veggie brunch which had a very tasty vegan sausage, and the avocado smash was so good with just the right amount of chilli kick

OT
OpenTable Diner
London
1 review
Dined on 9 October 2020
Overall5Food5Service5Ambience5

Partner and I had dinner

KC
KateC
London
2 reviews
Dined on 7 October 2020
Overall5Food5Service5Ambience4

Staff were so helpful and really went out of their way to make us and our children feel welcome

FM
FreddieMercury
London
3 reviews
Dined on 4 October 2020
Overall5Food4Service5Ambience4

Love the accommodating services from the waiters and the chef kitchen staff. Good to be remembered and given extra requirements, just so grateful for getting a good warm sage meal to eat with friends on a Sunday night so 'late' these days/in this climate time we're in atm! Sunday evening last customers Southbank London Sunday 4th October 2020

IS
IdaS
London
1 review
Dined on 3 October 2020
Overall3Food2Service3Ambience2

The food was average in taste. Presented well and good portion sizes. We were seated in a booth right next to another table, so they were back to back with us. Seems to defeat the point of being otherwise decent with covid procedures, if you’re set right next to other people, even though the restaurant wasn’t full. Staff were very friendly, with exception of one. Overall, it was an ok experience. Don’t reckon I’ll go back.

JS
JontyS
London
1 review
Dined on 3 October 2020
Overall2Food1Service4Ambience3

Roof was leaking right on our table and food seemed to be microwaved as it was cold in parts and piping hot in others.

KC
KarenC
London
3 reviews
Dined on 2 October 2020
Overall4Food4Service4Ambience4

Another good experience at the Southbank Giraffe ,good ,friendly service, good food ,reasonable prices

CH
ClaireH
London
3 reviews
Dined on 27 September 2020
Overall4Food4Service5Ambience4

Really nice great for kids. Helpful staff. Busy though, definitely book

MC
MonaC
1 review
Dined on 26 September 2020
Overall1Food1Service3Ambience2

Not a great place to eat out. Not sure why it is so popular as food is like canteen food

C
Charlotte
London
1 review
Dined on 31 August 2020
Overall5Food5Service5Ambience5

Everyone and everything was perfect! We will definitely return! Thank you!

M
Mark92
Hertfordshire
1 review
Dined on 29 August 2020
Overall5Food5Service5Ambience5

Great restaurant for young children. Quick service, and enjoyable food.

QT
QualityThanQuantity21
London
10 reviews
Dined on 29 August 2020
Overall5Food4Service3Ambience3

Alright experience although it was extremely busy

L
Lucy22
Dublin
1 review
Dined on 24 August 2020
Overall2Food1Service3Ambience3

Food was poor. Steak inedible, however they did remove it from the bill

ZW
ZoeW
London
1 review
Dined on 24 August 2020
Overall5Food5Service5Ambience5

Great service, good systems in place to keep everyone safe. Great value.

AM
AshleyM
London
2 reviews
Dined on 22 August 2020
Overall2Food2Service5Ambience5

Lovely venue, food a little disappointing. Although not horrible.

r
rachelr
1 review
Dined on 22 August 2020
Overall2Food2Service2Ambience3

Food was rushed out within around 5 minutes of ordering. It was not fresh, but like it had been microwaved.

1 out of 4 meals were not served (the waiter had missed my order off even though we went through the order twice) this was only noticed when the other meals were served and then I had to wait for my food another 5 minutes and was told it was very hot.. Yes like it had been blasted through a microwave. Chicken was hard and rice all in clumps. I ended up sharing my husbands food.

I had a voucher for myself and my husband for a free drink, I was told we could only use 1 because its per table?? They refunded my sons £1 fruit shoot and not the drink I had ordered for myself with said voucher.

Wouldn't return

FE
FionaElsewhere
Warwickshire
1 review
Dined on 18 August 2020
Overall5Food5Service5Ambience4

Good food from an excellent menu - lots of vegetarian/vegan choices. Quick service even though it was busy. Wonderful location. Comfortable seating inside - including high-backed seats for extra comfort. Flawless.

SP
StuartP
London
1 review
Dined on 17 August 2020
Overall5Food5Service5Ambience4

Excellent service, quick and attentive. Good food.

OT
OpenTable Diner
London
3 reviews
Dined on 17 August 2020
Overall4Food4Service4Ambience4

Pleasant experience eating outside. Staff and food prompt and enjoyable

A
Anon
London
1 review
Dined on 16 August 2020
Overall2Food2Service3Ambience3

The asian slaw was bizarre - essentially cooked cabbage with chili, served hot. Not very nice, and not a slaw.

No salads on the menu - appreciate the need to offer a limited menu at this time, but in the height of summer I would have expected cold dishes.

The online payment app adds a tip on top of the service charge, which is cheeky.

Service fine, and friendly.

PM
PaulM
London
1 review
Dined on 15 August 2020
Overall4Food4Service4Ambience4

Reception changed our table booking from outside to one inside the restaurant, with short notice.

The staff were courteous, affable, and attentive.

T
Tracy
London
1 review
Dined on 15 August 2020
Overall4Food4Service4Ambience4

Great menu. Light, tasty, energising food served by bright, hardworking and relaxed people. Buzzy atmosphere whilst feeling safe. Great being by the river.

DB
DianeB
London
9 reviews
Dined on 15 August 2020
Overall4Food4Service4Ambience4

Delicious breakfast, fast service.
Music and general noise level were a bit intrusive .

VT
VivienneT
1 review
Dined on 14 August 2020
Overall5Food4Service5Ambience4

First trip out to a restaurant since March. Staff were welcoming and attentive during our visit. We sat outside even though it was drizzly and had a lovely catch up for 5 months.
Thank you.

NM
NinaM
London
8 reviews
Dined on 11 August 2020
Overall4Food4Service5Ambience5

Food and drink also great. We sat outside and when our table started getting too hot and we asked to move, they were happy to accommodate.

LB
LeviB
London
1 review
Dined on 11 August 2020
Overall5Food5Service5Ambience5

Nice, lively atmosphere with colourful decor. Food cooked well and service was friendly and helpful.

AG
AndyG
London
1 review
Dined on 10 August 2020
Overall5Food5Service5Ambience5

Loved it, great staff and great food. We had a lovely meal outside as the sunset. Definitely recommend.

FF
FrancesF
Kent
2 reviews
Dined on 9 August 2020
Overall5Food5Service5Ambience5

A truly fabulous place to eat with fantastic staff

FM
FreddieMercury
London
3 reviews
Dined on 8 August 2020
Overall3Food3Service5Ambience5

Was great time! 🎈 😃 Great job and staff, thanks for the friends birthday 🎂 cake! Will come back again

GB
GaryB
Manchester
1 review
Dined on 8 August 2020
Overall5Food5Service5Ambience5

Excellent food service and location for a breakfast

OT
OpenTable Diner
London
1 review
Dined on 7 August 2020
Overall5Food5Service5Ambience5

The chicken teriyaki dish I got was tasty and a good portion for the price. Was very easy to pay at the end of my meal by scanning my QR code and paying on my phone. A lot of safety measures in place to make the customer feel at ease and the staff were really friendly.

FAQs

Giraffe - South Bank does offer delivery in partnership with Deliveroo.

Giraffe - South Bank is rated 4 stars by 287 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.