Frankie & Benny's - Stoke On Trent

2.5
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2 reviews
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£25 and under
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American

Top tags:

Casual
At Frankie & Benny’s genuine Italian passion blends with the sass and confidence of New York City. The teams’ love for food reflects in the lovingly created menu of comforting Italian American favourites. Catering for all needs, there is something for everyone, all day long. You will be able to find a varied Breakfast, Main and Gluten free menus, vegetarian & vegan dishes and ‘Feel Good’ options if you are after a lighter choice. Renowned for being a much-loved restaurant of choice, it is the perfect spot for an over-due catchup or a leisurely family get together.

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What People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
2.5based on all time ratings
3.0
Food
2.5
Service
3.0
Ambience
2.5
Value
Noise · Moderate
50% of people would recommend it to a friend
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AlanW
Staffordshire
1 review
Dined on 12 January 2019
Overall3Food3Service3Ambience4

Food was Ok not outstanding. Service was a bit hit and miss. They were to be fair quite busy. Tables are packed in tight and fixed which I food uncomfy. Entertainment was young waitress dropping a tray full of glasses😃

BM
BekiM
1 review
Dined on 17 March 2018
Overall2Food3Service2Ambience2

Firstly I tried calling at least 10 times throughout the day to book and check that this store definitely accepted the wowcher vouchers. No one answered at all. As a last resort I contacted your fb page. The person only answered one question (the voucher) so I had to contact them again re no one answering the phone. They said I could book online but no apology or explanation was made. I hate booking online and much prefer to speak to an actual person! When we arrived We were seated quickly. It then took 15 minutes for someone to come back to take our order. Food was nice. Service was rushed and not very pleasent. On my booking I had asked if the happy birthday song could be played when desert came out for my husbands birthday and it wasn’t. We had a wowcher voucher that I presented and when the bill came we were charged again for it?!?! We weren’t able to prove it there and then and as it was a treat for my husbands birthday we didn’t want an fuss so payed up to query later on. We checked my account and we had indeed already paid (never know a voucher to be added onto a bill before?!) so we paid £40 for a £20 voucher (my husband has emailed regarding this) overall it wasn’t a very good experience which is a shame because it was our first time out without our children in a very very long time!

FAQs

Frankie & Benny's - Stoke On Trent does offer delivery in partnership with Deliveroo. Frankie & Benny's - Stoke On Trent also offers takeaway which you can order by calling the restaurant at 01782 406910.

Frankie & Benny's - Stoke On Trent is rated 2.5 stars by 2 OpenTable diners.

Frankie & Benny's - Stoke On Trent does offer gift cards which you can purchase here https://www.frankieandbennys.com/giftvouchers/.

You can book this restaurant by choosing the date, time and party size.