Fogo de Chao - San Diego

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1. OT

   OpenTable Diner

   New England

   2 reviews

   2.0

   2 reviews

   Dined today

   overall2food2service2ambience2

   The staff seemed very disorganized and seem like they did not want to be there. Been to other Fogo De Chao much better service.

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2. JP

   JoyceP

   San Diego

   1 review

   4.0

   1 review

   Dined today

   overall4food4service5ambience5

   It was good. Staff were nice. Salad bar was ok. Chicken was dry. But other meats were good.

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3. OT

   OpenTable Diner

   San Diego

   1 review

   5.0

   1 review

   Dined today

   overall5food5service5ambience5

   Excelent food as usual

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4. OT

   OpenTable Diner

   San Antonio

   1 review

   4.0

   1 review

   Dined 1 day ago

   overall4food4service4ambience4

   We went to celebrate our anniversary and the place was packed and looked like they had a busy day, there were utensils on the floor of our table and the servers looked tired.

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5. I

   Imelda

   Cancun

   9 reviews

   vip
   3.0

   9 reviews

   Dined 1 day ago

   overall3food3service3ambience3

   Graduation Celebration👩‍🎓

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6. d

   dahlias

   Central Coast

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   overall5food5service5ambience5

   It was our 1st time in this place . The waiting was not bad despite we were there 30 minutes early for our reservation time . The food was excellent. The salad bar was the best . Love it that they keep on coming the server and we tasted mist of the meat. The meat/ steak were superb. It was our daughters graduation celebration. The price was not bad at all fir all the continued meat keep on coming to our table. Our Main server was awesome as well… sorry forgot his name but he always asked how we’re doing and explained it well how it works dining there esp it was our first time. It was the best experience and we want to come back again … and ohhhhh they gave the best wine menu tooo!!!

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7. OT

   OpenTable Diner

   Hawaii

   1 review

   vip
   3.0

   1 review

   Dined 5 days ago

   overall3food3service2ambience4

   I’ve been to Fogo de Chao numerous times but only on the weekend. Previous experiences were always enjoyable and with quality service. Yesterday I received poor service from the waitress 5/10/22. I would not recommend going to this restaurant on a weekday. Service was slow and the choices of meat rotating around the restaurant take much longer compared to the weekend. We requested the beef rib and ribeye which took about 45 minutes. We also asked for a 2nd round of pão de queijo but never received it. The waitress gave us an excuse saying “ They are still baking the bread” while we noticed the newly seated tables around us were all receiving the bread. The waitress also made a comment about a piece of medium rare lamb on my plate saying “ isn’t that the ribeye?” I replied , “No this is lamb.” Waitress replied, “ No It isn’t. Lamb is a white meat” I had to laugh off that comment. When you spend 100$ for dinner and drinks per person you shouldn’t have argue about what is on the plate. She must have been having a rough start to her shift. Besides the waitress the other staff were professional and courteous to my Group of 4.

   Fogo de Chao - San DiegoResponded 3 days ago

   We apologize for the delay, as we always want your sides, meal, and drinks delivered in a prompt manner. We would love to have you back in and work towards earning your satisfaction. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

   Report
8. OT

   OpenTable Diner

   Los Angeles

   5 reviews

   1.0

   5 reviews

   Dined 7 days ago

   overall1food3service1ambience1

   I tried to call the restaurant to discuss my concerns waited for 20 minutes to speak with assistant manager Rafael, I called the corporate office and was transfered to voice mail. This is the worst experience I have ever had in a restaurant. I waited 45 minutes to be seated with a reservation. There were so many people in the lobby that they were yelling for the customers to be seated. Once we were seated we were like a bunch of sardines in a can sitting on top of each other. The noise level was unbelievably disruptive with all of the customers there. We had to keep on asking for service the meat was either dry or raw when served to you on skewers. The service staff tried but in this situation there was no hope. Extremely poor experience. I have been to the Los Angeles restaurant it is like day and night. So sad to see since I am now a resident of San Diego. No one from corporate returned my call and I couldn't hold after 20 minutes of being on hold for Rafael.

   Fogo de Chao - San DiegoResponded 5 days ago

   You should always receive prompt and efficient service, so we are sorry to hear about this. Thank you for letting us know you have attempted to reach out already, as addressing your concerns is very important. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

   Report
9. OT

   OpenTable Diner

   1 review

   1.0

   1 review

   Dined 7 days ago

   overall1food1service1ambience1

   Told us to wait 45 minutes past our reservation time then gave away our table after telling us they were grabbing our table. We left with nothing but a wait

   Fogo de Chao - San DiegoResponded 3 days ago

   Frisco, we apologize for the extended wait time, as we take reservations seriously. We will be reviewing your comments and working hard to ensure your next visit is amazing in every way. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

   Report
10. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined 7 days ago

    overall1food1service1ambience1

    Horrible experience! Will never go back!

    Fogo de Chao - San DiegoResponded 5 days ago

    It's disheartening to read that you had such an experience, as we always want our valued guests to receive amazing and enjoyable visits. We hope you give us a second chance to earn your trust when you're ready. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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11. OT

    OpenTable Diner

    Central Coast

    1 review

    2.0

    1 review

    Dined 7 days ago

    overall2food4service2ambience2

    Wasn’t the best experience. Was called to sit down, walked to out table to realize another waitress sat other people down. Moved back out to the front waited another 15 mins after waiting an hour. Finally, sat down….. overpacked and overbooked. People were sitting shoulder to shoulder and you barely could move in the restaurant. Was served bottle sodas so no free refills unless you order tea. Which you would think you get free refills paying over $60 for your dinner. The sirloins and the pork ribs came around a lot. But, we had to ask multiple times for petite filet, bacon wrapped chicken/steak and beef ribs. Sadly, those were the last to come out. No dessert options in their buffet. But, you could order dessert. Bill was $185 with tip. Note: don’t make a reservation on a holiday because you will still have to wait 45 mins plus. Plus, the floor was really dirty, with all the people in the restaurant there was food and trash on their carpet and their bar floor was stinky. Not the best experience I’ve had.

    Fogo de Chao - San DiegoResponded 5 days ago

    We take reservations seriously, and we're sorry for the wait you experienced. We value your feedback and will be working hard to ensure your next visit is amazing. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
12. OT

    OpenTable Diner

    San Diego

    3 reviews

    1.0

    3 reviews

    Dined 7 days ago

    overall1food2service2ambience2

    We went for Mother’s Day dinner. Over booked. Too crowded. AC was insufficient I did not enjoy at all

    Fogo de Chao - San DiegoResponded 3 days ago

    While we appreciate you joining us for Mother's Day, we're disappointed to know you did not feel comfortable. We value your feedback and will be using it to improve. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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13. BA

    BethA

    San Diego

    1 review

    2.0

    1 review

    Dined 7 days ago

    overall2food2service3ambience2

    The place was packed with people waiting to be seated though we had made reservations. My reservation was for 615pm and we did not get our table until after an hour.

    Fogo de Chao - San DiegoResponded 5 days ago

    Our guests should always receive prompt service, Beth, so we are sorry about the extended wait time that you experienced. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
14. OT

    OpenTable Diner

    Birmingham

    7 reviews

    2.0

    7 reviews

    Dined 7 days ago

    overall2food3service1ambience1

    Do not go on Mothers Day. I understand it is a holiday and treat mama to something nice but overcrowded and annoying like a southwest flight. Fogo de Covid that day, too crowded and cannot even walk comfortably to the buffet spread. I would rather have sat outside and got the full experience of DT SD’s sewer smell and pollution. Meats are always on point. Long rotation for meat selections and server did not offer all the time. You had to flag them down. Sit closer to the kitchen so you can flag down all the meat servers. Server was negative stars, if you have to apologize three times for not being attentive then don’t apologize at all, fake. Shout out to the mother and daughter team for really hustling and grindin on Mother’s Day. We hope the cash tip got to you and not the server.

    Fogo de Chao - San DiegoResponded 5 days ago

    This is not an experience that you deserve, as you should always receive excellent service. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
15. AL

    AlanaL

    1 review

    2.0

    1 review

    Dined 7 days ago

    overall2food3service2ambience1

    Maybe it was just the table we were seated at, but the noise and CONSTANT motion coming in and out that kitchen and watching the workers damn near run each other over did not make the best dining experience. The NY strip steak and Ribs were delicious. If we do return, definitely will request seating far AWAY from that damn kitchen. They need a better and safer set up for entering and exiting that kitchen, someone’s going to get hurt.

    Fogo de Chao - San DiegoResponded 5 days ago

    Alana, it is always our goal to create the best dining experiences, and we are sorry that we missed the mark. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Your feedback is valued and will be reviewed. Thank you.

    Report
16. OT

    OpenTable Diner

    San Diego

    1 review

    vip
    2.0

    1 review

    Dined 7 days ago

    overall2food2service2ambience5

    I think they might’ve overbooked in mother’s day. Slow service.

    Fogo de Chao - San DiegoResponded 3 days ago

    Offering exceptional service to our guests is our top priority, and we apologize for the extended wait on mother's day. . We want you to know that we truly value your feedback, as this helps us to improve. We hope for another chance to impress you. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
17. OT

    OpenTable Diner

    San Diego

    9 reviews

    vip
    4.0

    9 reviews

    Dined 7 days ago

    overall4food4service3ambience3

    Mother’s Day

    Report
18. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service4ambience5

    Mother’s Day for my wife

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19. OT

    OpenTable Diner

    San Diego

    1 review

    2.0

    1 review

    Dined 7 days ago

    overall2food2service3ambience3

    First time, last time. Food was ok, menu was kind of limited, you either got the “full experience” or chose 1-3 waygu steaks prices around $130

    Fogo de Chao - San DiegoResponded 5 days ago

    This is not the impression we want to leave you with, as our guests should always have a high-quality experience. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
20. SH

    StantonH

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience5

    We couldn't ask for a better first experience! I had an issue before going and I called ahead and spoke to the Manager Humberto. He came up with a great solution to accommodate us. When we arrived on Mother's Day the assistant manager Mike escorted as well as helped my family get to the table (1 person in our party in wheelchair and 1 almost 94 years old). Unfortunately, I was parking the car and missed it ( My wife let me know). I don't understand how anyone could ever have any negative review for this restaurant because we were treated as honored guests. Mike brought Humberto over to the table where I was able to shake his hand and thank him personally for accommodating us. Every few minutes Mike came around to see if we needed anything and always got it taken care of even if he did it himself. The food was to die for! It was fresh, clean, and organized at the market table. The meats were coming so fast I was getting another portion before I finished the last one that was working on. I had to pass several times because I like to eat it while it's still warm and juicy. The hardest part was choosing which one we wanted next. The cheese bread and caramelized bananas were really good too. We really enjoyed the prepared cheese with honey but couldn't eat too much because we were all at our limits. All of the staff does a great job under Humberto's lead. I never realized how big the restaurant was until I was inside. One person in our reservation was unable to make it in time so Mike brought his beautiful wife both inside and outside to take the order near the end of our experience. The order came in perfect time for us to leave. In closing all I can say is we will definitely be back!!! If you want to have a memorable dinning experience Fogo de Chao will make it happen. THANK YOU ALL SO VERY MUCH!!!

    Report
21. D

    Danielle

    1 review

    4.0

    1 review

    Dined on 8 May 2022

    overall4food4service4ambience3

    I enjoyed the experience, however, the hostesses seemed very stressed out and were not able to hide that from patrons - very little smiling, not a very welcoming entrance. From there we waited for a few minutes (which is normal in high volume restaurants regardless if you have a reservation or not). The food was quite good, the quality of the meats and sides was high. They didn't bring out meats as often as I would have liked for a Churrasqueria or as big as variety. We had to continuously ask for additional meats and more variety as they only brought out picanha. I think if they worked on their welcoming and had more frequent and authentic Brazilian style Churrasco being brought out I would have given five stars.

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22. OT

    OpenTable Diner

    Los Angeles

    1 review

    1.0

    1 review

    Dined on 8 May 2022

    overall1food1service1ambience1

    Worst experience I’ve ever had a restaurant reservation. Had a 6:15 reservation and wasn’t seated until 30 min later. Waited for our seats. Food was completely mediocre. All of the meat was over cooked and had no flavor. Tried 10 out of the 16 cuts and 9/10 were completely inedible and the last one was barely passable. Literally better steak in your $3 street tacos than the $70 experience here. Bad service, bad ambiance, sides were as mediocre as the meat. Didn’t touch anything and if I wasn’t on a date I would have gotten up and left. The main experience and two bottles of water (1 still and 1 sparkling) ended up being over $150. I’ve never paid so much such utterly garbage food. The generic salad bar was by far the most I ate out of the meal. It’s only because it’s pretty hard to mess up sliced tomatoes and grilled asparagus. Overall, avoid this restaurant and this whole chain.

    Fogo de Chao - San DiegoResponded 5 days ago

    What you mention is not a reflection of the high standards we aim to uphold here at Fogo de Chão. We apologize for this, as we never want to hear that we delivered the worst experience. We would love the chance to make this up to you and hope you will visit again soon. Best.

    Report
23. OT

    OpenTable Diner

    San Diego

    1 review

    5.0

    1 review

    Dined on 7 May 2022

    overall5food5service5ambience5

    We came for an early Mothers Day lunch and the food was amazing as usual.

    Fogo de Chao - San DiegoResponded 6 days ago

    Thank you for celebrating Mother's Day at Fogo! We are happy to hear that you enjoyed your meal and we look forward to your next visit!

    Report
24. OT

    OpenTable Diner

    Orlando

    1 review

    2.0

    1 review

    Dined on 7 May 2022

    overall2food2service4ambience3

    Had reservation but place was very busy and took 20 mins to be sat. Servers did their best to greet us and got us drinks. Took 30 mins for first meat option to come by. Only 3 total came by in 1 hour. Server tried to get a few more options to come by, she did amazing. I understand it gets busy but for the price, I was left disappointed.

    Fogo de Chao - San DiegoResponded 6 days ago

    Our guests should always receive a consistent flow of meat cuts at their table, and it is disappointing to know that we failed you. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. We hope that you will give us a chance to give you a better experience in the future. Thank you.

    Report
25. OT

    OpenTable Diner

    San Francisco

    1 review

    2.0

    1 review

    Dined on 7 May 2022

    overall2food2service1ambience1

    Flew down from norther California for a birthday celebration at the restaurant. Bar service was great. Host was rude and disrespectful with a reservation. The server came to our table maybe 3 time. Too many people not enough staff and food was cold by the time the meat came around.

    Fogo de Chao - San DiegoResponded 6 days ago

    Our guests should always receive top-notch service, and we are truly sorry that we missed the mark. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. We will be sure to discuss your feedback with our team so that we can give you a better experience next time. Kind regards.

    Report
26. RG

    RoxanaG

    1 review

    5.0

    1 review

    Dined on 2 May 2022

    overall5food5service5ambience5

    Such a good restaurant, service was excellent, great location, helpful in any question we had.

    Report
27. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 30 April 2022

    overall5food5service5ambience5

    Birthday celebration and commeoration we enjoyed it very much! Food and service were great we will definitely celebrate here again! Thank you!

    Report
28. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on 30 April 2022

    overall1food1service1ambience1

    We were seated 40 minutes late. Service was slow and food was mediocre. Terrible experience and will not be coming here again.

    Fogo de Chao - San DiegoResponded on 2 May 2022

    We value your time and are sorry about the wait that you experienced. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Your feedback is important to us and we hope to have a chance to make it up to you in the future. Thanks.

    Report
29. F

    Faith

    1 review

    3.0

    1 review

    Dined on 30 April 2022

    overall3food5service3ambience2

    There was a short girl in a blue sweater that worked the front desk greeting guest. She did an outstanding job despite having a very busy evening rush. Party’s of 16, 9, 11 didn’t stop her from answering peoples concerns and maintaining great presentation of her professionalism. Very friendly staff

    Fogo de Chao - San DiegoResponded on 2 May 2022

    Thank you for taking a moment to recognize a member of our staff, Faith. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Best.

    Report
30. OT

    OpenTable Diner

    Orange County

    4 reviews

    vip
    1.0

    4 reviews

    Dined on 30 April 2022

    overall1food4service1ambience3

    Shortage people, Dine in 1.5 hours we only got 1 drink each Not only just us waiting our server forever… Been to several Fogo, this one is a bad experience

    Fogo de Chao - San DiegoResponded on 2 May 2022

    It is always our goal to provide prompt and consistent service, and we are sorry that we fall short. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Your satisfaction is important to us and we hope that you will give us another try in the future. Best.

    Report
31. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 27 April 2022

    overall5food5service5ambience5

    It was great

    Report
32. OT

    OpenTable Diner

    San Diego

    1 review

    5.0

    1 review

    Dined on 26 April 2022

    overall5food5service5ambience5

    We celebrated our engagement dinner here and it was amazing! We had the most friendly and attentive waiter who made our experience so enjoyable.

    Fogo de Chao - San DiegoResponded on 27 April 2022

    Thank you for celebrating such a special occasion with us! It is great to hear that our team helped make your experience enjoyable and we hope that you visit again!

    Report
33. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on 24 April 2022

    overall2food4service1ambience3

    Food was good service was extremely terrible

    Fogo de Chao - San DiegoResponded on 26 April 2022

    While we're glad to know you enjoyed your meal, we apologize to hear our service did not match. We would love a second chance to serve you, so please consider giving us a second chance. Thank you.

    Report
34. H

    Hamburgler

    New England

    3 reviews

    vip
    2.0

    3 reviews

    Dined on 24 April 2022

    overall2food3service1ambience2

    Had a reservation for 745 but table wasn’t ready until 845. Food came out very slowly. Servers basically ignored an entire section of the restaurant.

    Fogo de Chao - San DiegoResponded on 29 April 2022

    We take reservations seriously and are sorry about the wait time that you experienced. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Your satisfaction is important to us and we hope to have a chance in the future to make it up to you. Kind regards.

    Report
35. D

    Duhlissafied

    San Diego

    5 reviews

    vip
    4.0

    5 reviews

    Dined on 24 April 2022

    overall4food4service5ambience3

    Had a wonderful dinner celebrating a birthday! Staff was kind, courteous, and attentive. Food was delicious, and the side items bar had a good variety of salads, meats, fruits, etc. Our server Kiersten (sp?) and other bussers and meat servers (I didn’t get all their names) were all very sweet and made the experience pleasant. The main downside was that we unfortunately didn’t get all the meats that were on the menu for the Churrasco Experience. We did request an item multiple times from multiple staff, but it never came. It was a busy Saturday night with multiple events in downtown, so my guess is that contributed to some of the meats never reaching our table? However, the manager, Rafael, kindly spoke with us and generously compensated us. He was understanding, and we very much appreciated him coming over and taking the time to speak with us. While there were some hiccups in the experience, overall everyone appeared to enjoy their meal and have a wonderful birthday dinner. Will definitely come back maybe on a less busy night (or lunch) to enjoy the Churrasco Experience again!

    Report
36. A

    Alex

    1 review

    1.0

    1 review

    Dined on 23 April 2022

    overall1food1service1ambience1

    Not as tasty as we had hoped. Salads were bland, waitress was rude

    Fogo de Chao - San DiegoResponded on 26 April 2022

    We're sorry to hear that, Alex, as we never want you to leave unimpressed. We value your patronage a great deal and hope that you will give us another chance to make things right. Best.

    Report
37. PS

    PaulS

    Milwaukee

    1 review

    5.0

    1 review

    Dined on 23 April 2022

    overall5food5service5ambience5

    Incredible food, utmost in attention from wait-staff and host, quiet table and amazing overall experience. We’ll be back!

    Report
38. BP

    BeckyP

    San Diego

    1 review

    5.0

    1 review

    Dined on 22 April 2022

    overall5food5service5ambience5

    Great food and amazing staff

    Report
39. IR

    IreneR

    San Diego

    14 reviews

    1.0

    14 reviews

    Dined on 22 April 2022

    overall1food3service1ambience3

    Service was awful. I was given a private room for our party and the meat servers neglected our party until we asked to be served. It was not worth the money we spent. Really bad service!

    Fogo de Chao - San DiegoResponded on 25 April 2022

    Such service should not be what you experience, Irene, as we love to deliver timely and attentive service to every guest. Please visit again as we are sure we can earn your complete satisfaction.

    Report
40. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 22 April 2022

    overall5food5service2ambience5

    Wait time was EXTREMELY long.

    Report