Famous Dave's - West Jordan

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1. JG

   JamesG

   Salt Lake City

   4 reviews

   vip
   1.0

   4 reviews

   Dined on 15 May 2022

   overall1food1service4ambience2

   Food was poor quality. It was cold when they brought it out and the sides were baked over by a heat lamp. I could not eat it.

   Report
2. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on 30 April 2022

   overall5food5service5ambience4

   Great food and great service. The food was a lot better than I expected from a national chain.

   Report
3. MM

   MarkM

   1 review

   4.0

   1 review

   Dined on 15 April 2022

   overall4food5service2ambience4

   Server had a party of 24 he paid more attention to so our service was severely lacking

   Report
4. FF

   FondofFood

   Salt Lake City

   5 reviews

   5.0

   5 reviews

   Dined on 26 March 2022

   overall5food5service5ambience5

   Food was yummy and our server took great care of our larger group.

   Report
5. OT

   OpenTable Diner

   Salt Lake City

   1 review

   3.0

   1 review

   Dined on 4 March 2022

   overall3food4service3ambience3

   Just FYI I was told upon arrival that the this isn’t a true “reservation”, rather it was a “you move to the top of a wait list”. We arrived right at our reservation time and had to wait nearly a half hour to be seated.

   Report
6. BB

   BradB

   Salt Lake City

   5 reviews

   2.0

   5 reviews

   Dined on 27 February 2022

   overall2food3service1ambience3

   Got seated in the bar area. The server has way to much to do and was also the bar tender. Food was cold when it arrived and the brisket very dry. Took almost 30 minutes after I finished my dinner to get the check. Very disappointed in the whole dinning experience. Sorry Daves, but won’t be back anytime soon.

   Report
7. DA

   DAVID

   Salt Lake City

   4 reviews

   3.0

   4 reviews

   Dined on 27 February 2022

   overall3food3service2ambience2

   Okay bbq. Not as fun as the one that was in Midvale before it was torn down. Food was okay and portions seem smaller.

   Report
8. DR

   DRob

   1 review

   4.0

   1 review

   Dined on 26 February 2022

   overall4food3service5ambience4

   The service was great, the atmosphere was good, but the food was just OK.

   Report
9. R

   Randy

   Salt Lake City

   11 reviews

   5.0

   11 reviews

   Dined on 26 February 2022

   overall5food5service5ambience5

   Attentive server, good food, good value. Will come back.

   Report
10. AC

    AnthonyC

    1 review

    5.0

    1 review

    Dined on 18 February 2022

    overall5food5service5ambience5

    As always, loved the food. Our waiter was awesome as well.

    Report
11. OT

    OpenTable Diner

    Salt Lake City

    1 review

    vip
    1.0

    1 review

    Dined on 13 February 2022

    overall1food1service1ambience1

    I made reservations and once I arrived they told me that I would not be sitting down for another hour and a half because there were other 30 reservations ahead of me. What’s the point of reservations?

    Report
12. M

    Max2

    1 review

    3.0

    1 review

    Dined on 13 February 2022

    overall3food5service5ambience4

    Servers were great, but we made reservations so we wouldn't be waiting too long and it still took an extra hour to be seated.

    Report
13. OT

    OpenTable Diner

    Salt Lake City

    1 review

    5.0

    1 review

    Dined on 8 January 2022

    overall5food5service5ambience5

    The food was fantastic.

    Famous Dave's - West JordanResponded on 11 January 2022Thank you for the review!

    Report
14. SW

    ShirleyW

    1 review

    5.0

    1 review

    Dined on 23 December 2021

    overall5food5service5ambience5

    We love Famous Daves! We travel to the only one left in town!! The service was great and friendly and the all American Feast was So Good!!!!

    Report
15. LS

    LanceS

    1 review

    2.0

    1 review

    Dined on 5 December 2021

    overall2food2service1ambience1

    I had made reservations for 4 people, for 5:00 pm. We got there at 5:00. We got Iced tea from the seaters. we waited for 35 mins. others came in after us, got waited on and food served, 3 tables! So i was very very disappointed with, what used to be my favorite BBQ place! I will think very hard before I come back

    Report
16. T

    Trainguy10

    Las Vegas

    129 reviews

    vip
    5.0

    129 reviews

    Dined on 4 December 2021

    overall5food4service5ambience4

    Good food, great service. Too bad there are no more in the valley. We have to drive a bit to get there, but we’ll worth it

    Report
17. DP

    DerekP

    Portland

    16 reviews

    vip
    2.0

    16 reviews

    Dined on 7 November 2021

    overall2food2service1ambience3

    Waitress was snotty and definitely not customer focused. Multiple issues had to ask for silverware 3 times, one persons ribs came out and they were all fat, instead of just fixing the issue walked away and sent another server over. That person took care of the problem fast. Messed up the checks, had requested two checks and she took 2 orders but everything ended up 9n one check, put her fingers in one persons food as she was removing another item that was wrong. Two sassy salads came out with no meat and she Just blamed the kitchen and left. No water or drink refills, etc. I would give some slack if it had been busy, but it wasn’t. The one bright spot was the manager. When we finally asked for him , he fixed everything quickly. Saw him doing the same at 3 other tables in our section. He was very personable and running to keep the food rolling. I get staffing is difficult right now and everyone is stressed, but there is no excuse for this type of service. If the waitress had at least been hospitable, the night would have been much better. Instead we spent our whole dinner looking for food. We eat at famous Dave’s often while traveling and usually it’s a very good experience.

    Report
18. E

    Erik

    Salt Lake City

    1 review

    5.0

    1 review

    Dined on 19 March 2021

    overall5food5service5ambience5

    Great service! They attended to us pretty quickly. They also got out the food to our table in a short amount of time. Everyone there was super nice! I love coming to famous Dave’s super delicious food.

    Report
19. CD

    CarrieD

    Salt Lake City

    1 review

    5.0

    1 review

    Dined on 10 March 2021

    overall5food5service5ambience5

    We had a great time at Famous Dave’s celebrating a friend’s birthday. The service was excellent, wait time was minimal and our server even brought the birthday girl a birthday treat!

    Report
20. DG

    DavidG

    Salt Lake City

    2 reviews

    3.0

    2 reviews

    Dined on 15 February 2021

    overall3food4service2ambience2

    Food was good service very slow had to ask for everything! Took a long time to get food and not many people ther!!!

    Report
21. DG

    DanielG

    1 review

    5.0

    1 review

    Dined on 15 February 2021

    overall5food5service5ambience5

    Food and customer service is outstanding. Took my wife there for Valentines day (had reservations of couse) and we were both really impressed with the customer service, food quality and cleanliness.

    Report
22. BI

    BoydI

    Salt Lake City

    1 review

    5.0

    1 review

    Dined on 14 February 2021

    overall5food5service5ambience4

    Great meal. Very good service and waiter. Was a little cold for my girlfriend! Lol! I'll be back.

    Report
23. AS

    AngelaS

    1 review

    4.0

    1 review

    Dined on 23 January 2021

    overall4food5service4ambience5

    I was surprised that even with a reservation we had to wait 30 minutes for a table. Otherwise everything was great.

    Report
24. OT

    OpenTable Diner

    Salt Lake City

    2 reviews

    5.0

    2 reviews

    Dined on 3 January 2021

    overall5food5service5ambience5

    We had three different meals and all were excellent. Will definitely be back.

    Report
25. TD

    TimD

    Salt Lake City

    5 reviews

    3.0

    5 reviews

    Dined on 19 December 2020

    overall3food4service3ambience3

    They would not accept our Open Table reservation, so we have to wait 30 min.

    Report
26. OT

    OpenTable Diner

    New England

    3 reviews

    5.0

    3 reviews

    Dined on 28 November 2020

    overall5food5service5ambience5

    First time there. Food was great. Service was great

    Report
27. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on 24 October 2020

    overall3food5service2ambience3

    We used Open Table to make a reservation for 6 of us, when we got there we were informed that even though we reserved a table it was first come first served and the wait would be a 1/2 hour which turned into 50 minutes. Food was out quicky and was very good. I hope our server was new because he didn't know anything about the menu and we had to ask for water and condiments twice.

    Report
28. CL

    CynthiaL

    Denver

    4 reviews

    1.0

    4 reviews

    Dined on 20 May 2019

    overall1food3service2ambience1

    I live in Colorado, and was here visiting my Mother. We went to the West Jordan Famous Dave's to celebrate a late Mother's day, with my Mom and all her daughters. We called ahead for a reservation for 8. When we arrived they had set up a table in the middle of the isle, 10 feet from the door. It was not welcoming or private. we asked to be moved into the room on the other side of the wall, and they would not move us, that room was empty, and available for seating but we had to sit out in the entry way isle. The corn was over cooked, the ribs were burnt, and the salmon plank was the smallest portion I've ever seen - literally it was a piece about 4x4". In Denver, the salmon is a generous whole slice of salmon, 8x4." I ordered decaf coffee which was the worst coffee I think I've ever had, it was bitter and it actually stank. I couldn't drink it. The waiter took care of our basic needs, but that was all. He never came back to see if anyone needed additional drinks or refills,. The trash can lid arrived and was placed on one end of the table so the other half of the table had to get out of our eats to get food. In Denver, the platter would have been splitt, the extraneous junk and advertisements on the table taken away to make room, and the plates placed in front of each person instead of piled on one end of the table. I was astonished at the difference between my experience at the Famous Dave's versus the one we go to regularly in Denver (Brighton Colorado, Larkridge location). Shame on you. We won't be back.

    Report
29. RH

    RosalindH

    1 review

    5.0

    1 review

    Dined on 19 May 2019

    overall5food5service5ambience5

    Our waitress Rhiannon was training we never would've guessed. She was amazing! The food was great, we made a reservation online and when we got there we were sat right away. The staff was friendly, will definitely be eating here again.

    Report
30. DM

    DianeM

    1 review

    5.0

    1 review

    Dined on 12 May 2019

    overall5food5service5ambience4

    As always the food was wonderful, and the service amazing. The restaurant is clean and the bar is awesome looking. It was Mother's day, and I loved that I could make reservations on line. I'd recommend Famous Dave's to anyone looking for great BBQ.

    Report
31. RD

    RitaD

    1 review

    4.0

    1 review

    Dined on 9 March 2019

    overall4food4service4ambience2

    I appreciate the remodeling and how you're trying to reduce the noise in the restaurant.

    Report
32. SM

    SuzeanneM

    1 review

    5.0

    1 review

    Dined on 17 February 2019

    overall5food4service5ambience5

    I hadn’t been here in a long time. It was very good and I know I will be back soon.

    Report
33. JL

    JesusLovesYou

    1 review

    1.0

    1 review

    Dined on 15 February 2019

    overall1food1service1ambience1

    Might be my last visit to this restaurant. The floor were disgusting. They were so sticky, my heels of my shoes were coming off my feet. We were squeezed in a corner, it was uncomfortable. If I pulled out my chair to sit down, I would hit the person behind me. The waitress came and sounded terrible. She sounded like she had a bad cold. Her voice was so raspy. I couldn't imagine her bringing out my food or drinks. Worst experience ever!

    Report
34. CN

    CrisN

    1 review

    1.0

    1 review

    Dined on 10 February 2019

    overall1food1service4ambience1

    Our server was friendly and knew they were slow but couldn’t do anything about it. We were 40 minutes waiting for our food. Mine must have been done much sooner than my husbands...his food came out hot and everything on my plate was cold. This has happened before when we went to Famous Dave’s but between the noise level and slow service and cold food we will probably not be returning.

    Report