Crab Shack Caribba - Suncrest Towne Center

4
63 reviews
$30 and under
Caribbean
Crab Shack Caribba is a Caribbean fusion seafood restaurant in Morgantown. We are a locally owned and operated family restaurant, bar and live entertainment venue. We strive to serve the best quality seafood and meats. Our dishes have a huge Caribbean influence. Our menu is not limited to just seafood. We also offer a wide variety of non-seafood items. All our desserts are made from scratch in house.
What 63 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.0
Food
4.2
Service
4.1
Ambience
3.6
Value
Noise · Moderate
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MA
MelanieA
1 review
Dined on 20 August 2021
Overall5Food5Service5Ambience5

Overall the best seafood I have ever had especially the calamari

L
Likegoodfood
Pittsburgh
5 reviews
Dined on 14 August 2021
Overall4Food4Service4Ambience4

Good meal, fun atmosphere

BC
BobC
1 review
Dined on 8 August 2021
Overall4Food4Service5Ambience5

The crab legs could have been fresher. They didn't snap when broken. Everything else was great!

D
Dining
Pittsburgh
6 reviews
Dined on 1 August 2021
Overall5Food3Service3Ambience5

I took a chance on Crab Shack today after reading some reviews. The service was ok...she was very polite but not checking on the customer often. The food was a little over priced for the meal I got but it was good. I understand pricing is going up due to the economy. I will return

a
asia
1 review
Dined on 27 July 2021
Overall1Food1Service1Ambience1

Bland and overpriced. Definitely not worth the 250 we spent

CR
CRYSTALL
1 review
Dined on 10 July 2021
Overall5Food5Service5Ambience5

Excellent food. Service was wonderful. The noise from another table was annoying but they left before our main meal came.

OT
OpenTable Diner
1 review
Dined on 27 June 2021
Overall3Food3Service4Ambience3

Food was ok. Nothing to return for, but not horrible either. Being from the Gulf Coast of Florida I can be picky with seafood.

Service was good overall. Only issue was the server forgot to order our dessert that took 20m to cook. We weren’t in a hurry so no problem. Food portions were good, breading on fried food a bit salty.

OT
OpenTable Diner
1 review
Dined on 26 June 2021
Overall5Food5Service5Ambience5

Food great!!
Service great!!

SH
ShellyH
1 review
Dined on 19 June 2021
Overall2Food2Service2Ambience3

Service was slow, server was nice but obviously new to serving. Didn’t take dinner order till appetizer was on table and it wrong appetizer. Manager/owner was accommodating and brought correct appetizer. Food was ok, jerk chicken with nice presentation but Husbands food was cold. Server didn’t follow through on refills, had to flag server down to get bill and then again to pay bill. Wasn’t a horrible dinning experience, just disappointing, not a lot of seafood choices in area and we were there for birthday celebration. Tipped right at 15%, which is low for us. My husband has worked in service industry most of his adult life and we usually tip minimum 20%. Won’t be going back anytime soon.

OT
OpenTable Diner
West Virginia
1 review
Dined on 13 June 2021
Overall5Food5Service3Ambience5

Great Brunch menu! Crab omelette was good...a little dry...needed more sauce accompaniment. Overall a nice Brunch experience.

RC
RussellC
1 review
Dined on 5 June 2021
Overall5Food5Service5Ambience5

We came in at 9pm and it was quite. Our server Philip was great and took care of us. The crab legs were well seasoned with old bay. Our grandson like it and wanted more crab legs. Thank you for talking good care of us.

HM
HeatherM
Detroit
4 reviews
Dined on 5 June 2021
Overall4Food5Service5Ambience4

After just coming from Maine I was hesitant to order lobster, but I did and I'm glad. The twin lobster tails were cooked perfectly and delicious. The Street corn and scalloped potatoes on the side were also excellent. All party members enjoyed their food. Service was great. My only reason for giving less than 5 stars were the dirty glasses we had on the table and overall less than clean table area.

KM
KristinM
1 review
Dined on 5 June 2021
Overall5Food5Service5Ambience5

We absolutely love this place. Relaxing, good food, great drinks and quiet atmosphere.

BL
BrendanL
West Virginia
1 review
Dined on 9 May 2021
Overall5Food5Service5Ambience5

Sunday Brunch was great. The kids had a reasonable breakfast and wifey gorged on shellfish, being allergic myself, there are still plenty of options for me

t
viptjkdmk
Pittsburgh
125 reviews
Dined on 2 April 2021
Overall5Food5Service5Ambience5

Enjoyed our fish meals....got there when they opened so really quiet and safe

OT
OpenTable Diner
West Virginia
1 review
Dined on 20 March 2021
Overall2Food2Service3Ambience3

Food was nothing like we expected. To much seasoning and was not what we expected. Service was good .

SK
SheenaK
West Virginia
1 review
Dined on 19 March 2021
Overall5Food5Service5Ambience5

Food was great and our waitress was wonderful! Will definitely be back

SL
ShsksjsisncodnsksnsoLh
West Virginia
1 review
Dined on 16 March 2021
Overall1Food1Service4Ambience2

Waitress was awesome, food was very overpriced and very dainty. No flavor. Would not recommend.

RW
RachelW
Pittsburgh
2 reviews
Dined on 27 February 2021
Overall2Food2Service3Ambience3

The food was cooked poorly, most of it was burnt or the flavoring was very off. I have always loved this place but was very disappointed for how much we paid for low quality food.

RK
RobertK
1 review
Dined on 13 February 2021
Overall1Food2Service5Ambience3

Nobody was enforcing masks. Food was soggy and overpriced. Compared to quality.

TF
TonyF
1 review
Dined on 29 August 2020
Overall5Food5Service5Ambience5

We had excellent service and the food was very good. We will definitely go back.

CW
CherylW
1 review
Dined on 22 August 2020
Overall5Food5Service5Ambience5

Excellent service, clean and our food was amazing. The manager on duty came over, talked with us and made sure everything was good. We can't wait to come back!!

KB
KaleB
San Francisco
1 review
Dined on 6 March 2020
Overall5Food5Service5Ambience4

The food and service were great. The bathrooms were very clean. However, it was freezing in the restaurant.

HW
HWin
Western NC
2 reviews
Dined on 21 February 2020
Overall4Food3Service4Ambience4

Our first visit. Service was good, food was pretty good but waaaay overpriced. We’ll give it another try.

OT
OpenTable Diner
San Francisco
1 review
Dined on 14 February 2020
Overall5Food5Service5Ambience5

It was me and the wife’s anniversary we enjoyed ourselves good food and good customer service

f
vipfatendo
Houston
120 reviews
Dined on 9 February 2020
Overall3Food3Service4Ambience3

Food was warm - not hot. This is. A seafood restaurant but they had no seafood utensils - a knife and regular size fork.

OT
OpenTable Diner
West Virginia
1 review
Dined on 31 January 2020
Overall4Food4Service5Ambience5

Positive experience by us all. It was much quieter than our first visit there but we enjoyed the food and service was good and efficient.

JM
JamesM
Dallas
14 reviews
Dined on 3 January 2020
Overall2Food3Service2Ambience2

The website and menu are quite deceptive. It may have just been a bad night for the server and kitchen staff. I asked for a ribeye -medium rare. I was served a piece of sirloin covered in a cheesy white crab type substance with two rubbery halves of a lobster tail.

DA
vipDougA
Pittsburgh
4 reviews
Dined on 31 December 2019
Overall5Food5Service4Ambience4

New Years eve

RW
RuthW
1 review
Dined on 10 December 2019
Overall5Food5Service5Ambience5

Very accommodating to our group of 5 celebrating a birthday. Served birthday cake we had brought, a surprise to the birthday boy, lit candles and all. Server was attentive but unobtrusive. We had a very enjoyable evening. thanks!!

CS
CoryS
1 review
Dined on 6 December 2019
Overall4Food4Service4Ambience3

This is one of my wife and my favorite seafood restaurants. On a Friday evening we met her parents and grandmother for dinner since some of us had to work on thanksgiving. There must have been a company Christmas party which Crab Shack had an area roped off for them but they all congregated next to the bar on the same side as our table. More and more kept showing up for that party and literally had people’s backsides within a couple feet of our faces. On top of the party’s noise the music was sky high. Thank god I decided to notify our server about the problem and she made our visit much more comfortable and less noisy by switching us to a table on the other side of the restaurant. The crab dip was awesome and my crab cake sandwich was a little peppery. I usually get a crab leg steamer (which is delicious) but decided to try something different. Our seating close to that standing party could have been easily avoided but kudos to the staff for quickly accommodating our request to move!

OT
OpenTable Diner
West Virginia
2 reviews
Dined on 6 September 2019
Overall5Food5Service5Ambience4

Great hostess and server.. Che
. The food is great albeit pricey..

DC
DavidC
1 review
Dined on 31 May 2019
Overall5Food5Service5Ambience5

The whole experience was great. You can tell that whoever runs the store has put thought into making it an experience for their customers. Food was great, service was wonderful, and most importantly, my girlfriend had a blast on her birthday.

KF
KennethF
1 review
Dined on 4 May 2019
Overall5Food5Service5Ambience4

Our first visit. It was HIGHLY recommended by our Daughter. The Seafood was simply outstanding, and the staff were very friendly, helpful and pleasant .
In every way, it puts Red Lobster to shame. My only complaint is that it isn't in Charleston, WV, but some 2-1/2 hours drive away. HIGHLY RECOMENDED

f
vipfatendo
Houston
120 reviews
Dined on 21 April 2019
Overall3Food3Service4Ambience3

The Crab Shack is pretty good for a seafood restaurant in a land locked state like wV. This is good, casual and dirty eating. Just roll up your sleeves and dig in.

E
vipElliott
Pittsburgh
12 reviews
Dined on 20 April 2019
Overall5Food5Service5Ambience5

Shrimp cocktail app was very good. Our brunch dishes were tasty as well-

t
viptjkdmk
Pittsburgh
125 reviews
Dined on 5 April 2019
Overall5Food5Service5Ambience4

Very good fish sandwich...for lent we have gone to different restaurants and this was the best.

KM
KristleM
1 review
Dined on 23 March 2019
Overall5Food5Service5Ambience5

Food was great,our waitress was awesome, we gave her a $50 tip.

W
Wizard73
1 review
Dined on 9 March 2019
Overall5Food5Service5Ambience4

Food was awesome. We had calamari for appetizer and the steamed meals for dinner. My only complaint was the price of the alcohol and most speciality drinks had rum in them. My server was spot on.

AS
AmyS
1 review
Dined on 5 March 2019
Overall2Food1Service4Ambience3

I don’t know if it was just cause they were doing a special for fat Tuesday but this was by far the worst crab legs I have ever had. They were way over cooked and tough. Not at all what I was expecting for the cost of the upgrade on the buffet

FAQs

Crab Shack Caribba - Suncrest Towne Center offers takeaway which you can order by calling the restaurant at (304) 599-4545.

Crab Shack Caribba - Suncrest Towne Center is rated 4 stars by 63 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.