We went here to eat good pizzas. The place is very beautiful and the ambiance is super. Nevertheless, we waited 1h to receive our starter and 1h to receive our pizzas. We wanted to order a dessert but after 20 minutes of wait we decided to leave the restaurant. The food is good but doesn't worth to wait so much. There were only 3 waiters for all the ground floor. Is too bad because the place is very nice, and we could see that the cookers are italians (we are italians).
Nice place to go for dinner, cocktails and some good music. We went for a girls night and had a fantastic time.
Went to dinner for my birthday treat but was so disappointed with the food & staff service. Food were all so salty and not so fresh .We told staff but nothing was said & done so we ordered pizza as we were still hungry but only had s slice each that we decided to just take it home and give it away as it was again same as the earlier order salty & not the best tasting pizza . Overall very disappointed & not so good way to finish my birthday celebration.
Food is good, environmen is good, but Pay 150 aud meal for self service order? Bad service
Thank you for your review. We are thrilled that you enjoyed your experience at Cloudland and look forward to your next visit. The Cloudland Team.
No music playing in the restaurant meant there was no atmosphere. Food quality has sadly declined since our last visit. There was a function upstairs that moved into the restaurant at 9:30 so we were asked to leave and were taken through to the Press Club. Our waitress was lovely though.
I went for a work dinner so I choose the venue.
On the down side, the music was just much too loud. There was a salsa class going on and we couldn't hear each other talk and were shouting across the table, so we finished our dinner quickly and went to get desert elsewhere.
It would have been good just to have table service, for drinks at least. My work colleague and I had to keep leaving the conversation and buying drinks seperately at the bar and then waiting at the bar and I felt I had to keep apologising for little things. For work people using work credit cards, buying things seperately means later having to scan 5-6 receipts instead of one (when justifying company money spent).
On the upside, it looks nice inside, the bar staff were quite effiecient & friendly and the food was good.
Overall, I would choose elsewhere in future, particularly for work dinners.
Used to love Cloudland but things have gone down hill in the food department and focus seems all to be on the drinks (money makers). Went for a date night out, booked a table online (they couldn’t find the booking when we arrived and just pointed us to an uncleaned table). Ordered 3 share plates and one main, and we aren’t fussy eaters but these meals were underwhelming to say the least. Nothing Iike the Cloudland Italian feast of years gone by.
Bruschetta was uncoated dry toast with chopped up cherry tomatoes - no sauce, no herbs, no onion, just tomato chunks on dry toast. Meatballs were drowned in what tasted like tinned tomato paste - little flavor. And just a weird dish for lamb anyway. Fish croquettes were over cocked on the outside and sloppy inside and felt like they’d been quickly cooked from an old icy packet in the back of the freezer. In saying that - they were the nicest part of the meal.
And the snapper main - the salad tasted like it’d been wilted on the bench and made hours ago and the snapper was dry, tough and tasteless with only about a teaspoon of sauce to try and combat the dryness. Felt like a frozen fish - Aldi has better to be honest.
And like I said - we’re not fussy eaters and are just as happy with a Big Mac as we are with a good parmy or an expensive wagyu, but when you spend over $120 on a dinner like this for a rare child free night out it’s very disappointing.
We don’t think we’ll be back.
(Last time we ate there a couple of years ago it was amazing)
We were told to take a seat anywhere, even though we had a booking and happened to walk past a table reserved for us. We didn’t get table service although other tables did. The music/sub was a touch loud to talk over. Otherwise our meals were lovely.
Good food and ambiance but more expensive than most places. Worth the cost. Soulsa class was good but needed more verbal instruction.
Don’t like not having table service. For this level of dinning it’s a must. Cheapens the feeling and very hard to sit with friends when you have to get up and down to order all night
Delicious & affordable menu prices
Great customer service
Thank you for your amazing review. We look forward to having you again at Cloudland.
Delicious food, great customer service . Will definitely come back agian
Thank you for the amazing review. We are thrilled that you enjoyed your time at Cloudland and look forward to your next visit. The Cloudland Team.
Loved the Salsa dancing and the pizza and wine deal. Staff were a bit unfriendly but they did their job so can’t complain really.
Thank you for the amazing review. We are so glad that you enjoyed your experience at Cloudland and look forward to your next visit. The Cloudland Team.
We had wonderful service and enjoyed the live band. Thank you Cloudland for a great evening.
Thank you for the amazing review. We are so glad that you enjoyed your experience at Cloudland and look forward to your next visit. The Cloudland Team.
Beautiful place, beautiful food and beautiful staff.
Hi Anneliese, Thank you for the glowing review. We are thrilled that you enjoyed your experience at Cloudland and we look forward to your next visit.
This is a beautiful venue. We just had a terrible experience on the night we attended. I will not make a reservation here again. But would certainly go back here for drinks and a dance.
Thank you for your review. We appreciate all feedback and would like to hear more about your experience. We look forward to hearing from you. The Cloudland Team.
Cloudland was one ofthe best restaurants i hadever been too. The staff were friendly and were well trained not to mention they did anything they could to make sure your experience was awesome.
The food was exceptional and the pasta.... perfect!!
My partner felt special as the whole experience was great from food to the restaurant and especially the staff were all high end.
Well done guys
Hi Ian, Thank you for the glowing review! We are so thrilled that you and your partner enjoyed your time at Cloudland and we look forward to your next visit. The Cloudland Team.
Had a warm welcome, with amazing selection of food and drinks with great service.
Hi Luke, Thank you for the amazing review. We are thrilled that you enjoyed your experience at Cloudland and look forward to your next visit. The Cloudland Team.
You do not go to cloudland for the food it was over priced and terrible the salad was so bitter we could not eat it. Cocktail were nice. But do not go here for the food.
Great setting and would have been a great atmosphere had there been more diners in the restaurant.
One of our diners requested a meal without preservatives and sulphates and was told my staff that her meal of choice would be fine. Unfortunately shortly after leaving the restaurant she suffered a reaction from the food shed eaten. Not sure whether her request wasn't taken seriously or if this was a genuine mistake. She has since raised this with the restaurant and I'm not of the response, if any.
The food itself was ok. I ordered one of the gnocchi dishes which whilst nice, lacked flavour.
In all great venue, ok food, but let down by one of the dishes causing an allergic reaction that we were told wouldn't happen.
Excellent service and delicious food. Love and enjoy live music too
Hi MargaritaT, Thank you for the glowing review! We are thrilled that you enjoyed your experience at Cloudland and look forward to your next visit. The Cloudland Team.
Have been here a number of times to eat and social drinks. The service is always good and the food is great.
Hi AndrewJ, Thank you for the glowing review. We are so glad the you enjoyed your visit to Cloudland and look forward to having you again. The Cloudland Team.
Delicious food. Far beyond what 12 people could eat on the $39.50 set menu.
The only note I would have was the calamari was a bit rubbery and the ravioli was overtaken by the amount of pesto.
Excellent evening had by all. The communications between the staff need to be better as there were some mixed messages but we got everything sorted in the end and had a great evening.
My friends and I booked a table to celebrate my birthday. We decided to have the $39.50 set menu. It was a pain to organise and book the set menu before our night out, and took away some of the excitement for me. The food was nice, but there probably wasn’t enough of it for a banquet.
Half of my group had dietary issues, which - while Cloudland can cater for them- presented some problems in the set menu booking and execution. I did say they were dairy free and gluten free, but a gf pizza with proper cheese came out alongside a vegan gf pizza, which wasn’t clearly communicated to my friends.
There was waaay too much bread, not enough variety of salad/veg and only one pizza - a half and half, and that pizza was supposed to be enough for five people to share.
The Sangria, on special for $30 per jug, was like weak red cordial. Watery and tasteless- not worth it at all.
So the food is delicious, but there wasn’t quite enough. The sangria was terrible. The service was quite good, but there were a couple of miscommunications, and I had to ask for the bill to be corrected, since I’d already paid $90 as a deposit for the set menu, but it wasn’t taken off the bill.
Just order off the menu when you get there - don’t bother with the banquet. It was a pain to organise and disappointing when it came.
Definitely make a 6/6.30 reservation- you’ll get the place to yourselves and it won’t be too loud. Cloudland is a beautiful venue, and the food is really lovely. Just make sure you check your bill, ask what everything is and who it’s for, and skip the set menu!
The food was good but I feel they need to expand their menu to have some additional diverse options. The service was great as they are very friendly and accommodating. The live band was great and the music when the band was on break was great as well! Very Beautiful decor on both levels.
WE loved the venue, amazing always something new to look at
The food was yummy!! Want to go back to try more things on the menu
The service was fantastic !
We will definatly be back
Hi Irene, Wow! Thank you for the glowing review. We are so thrilled that you enjoyed your experience at Cloudland and we look forward to your next visit. The Cloudland Team.
Best pasta I’ve ever had. Great music and vibe for a Thursday night, with salsa lessons and dancing into the night. Waitresses were lovely and very efficient. A beautiful venue for date night.
Hi Mellow, Thank you for your amazing review. We are thrilled that you enjoyed your time at Cloudland and we look forward to your next visit. The Cloudland Team.
We took our 80 year old mums at 11.30 on a Saturday morning
It was lovely and quiet the staff were super attentive and helpful and funny
Our mums were blown away with the entire experience( bit different from there lunch at Carindale 😁)
It was affiradabke as well
I would recommend anyone from any walk of life hug or old to experience this at least once.
We will be back
A1 ++++++++++++++ all
Lisa , Gary , Rose & Bethel
Hi Lisa, Thank you for your glowing review. We are thrilled that you enjoyed your experience at Cloudland and we look forward to your next visit. The Cloudland Team.
Amazing Venue Decor’s lavish and ambience is mesmerising. Truly fantastic experience.
Hi Krunal, Thank you for your amazing review. We are thrilled that you enjoyed your time at Cloudland and we look forward to having you again. The Cloudland Team.
My friends and I came here for my birthday celebration on Thursday evening and we had the best time! We had a range of pizzas and was pleasantly surprised that they accommodated our party's dietary requirements with gluten free pizza bases. The food was really tasty and all the staff were lovely and ensured we had a great night. Watching the salsa was very entertaining too!
Hi Jamie, Thank you for your amazing review! We are thrilled you enjoyed your time at Cloudland and we look forward to your next visit! The Cloudland Team.
Ate at Cloudland on Wednesday night and was really impressed with the whole experience. The venue is stunning and totally unlike anywhere else in Brisbane, the service was outstanding the whole way through and the food was incredible. The huge (400g) steak was cooked perfectly and came with delicious grilled and roasted veg and was great value. Drinks are also well priced and there is an awesome cocktail list. The staff were great - welcoming, friendly and very attentive. I would thoroughly recommend.
Hi Fred, Wow! What an amazing review! We are thrilled that you enjoyed your time at Cloudland and we look forward to having you again.
Stone baked pizza are amazing and food was quick coming out. Didn’t feel rushed at all and friendly staff :-)
Hi Hannah, Thank you for your amazing review. We are thrilled that you enjoyed your time at Cloudland and we look forward to your next visit. The Cloudland Team.
Was disappointed in the meal that we had here. Ordered the pork belly which was just a roast dinner, even had gravy on it, very odd for an Italian rest and wasn't stated on the menu.
We thought it was a Restaurant with a bar but it is more a bar with a restaurant. It was far too noisy we had to shoot at each over our meal to be heard.
We attended the salsa night on a Thursday and had dinner beforehand. The food was great and the wines complimented our meals perfectly. The salsa instruction and dancing was exciting and the energy in the room was palpable! Everyone had so much fun!
Hi LadyArymine, Thank you for the amazing review! We are thrilled you enjoyed your time at Cloudland and we look forward to your next visit. The Cloudland Team.
The food, restaurant and the staff are fantastic! Very impressed by the salsa nights!
Hi Sarah, Thank you for the amazing review! We are thrilled you enjoyed your time at Cloudland and we look forward to your next visit. The Cloudland Team.
The atmosphere of the evening was fantastic. My friends and I could still have a decent conversation without having to yell at each other. Food was amazing, cooked to perfection and the service was terrific. Staff were so helpful on the evening too.
Hi Julia, Thank you for your amazing review. We are thrilled that you enjoyed your time at Cloudland and we look forward to your next visit. The Cloudland Team.
The main meals which was a pasta and pizza took over an hour to come mean while there was only one other table in the entire restaurant. And we had to wait almost 15minutes before the waiter/waitress approached us for drinks mean while there was a guy standing at the bar doing nothing with no one to serve.
A spectacular venue with good food, great service and plenty going on to keep you entertained. Highly recommend
We had a great night celebrating my daughters 18th birthday with all the family including my 84 year old mum(she took her hearing aids out). There was something for everyone, band, fun decor, dancing, great food etc. A night to remember, Thanks Cloudland.