Claim Jumper - Lombard

4.1
74 reviews
icon/ic_price_rangeCreated with Sketch.
$30 and under
icon/ic_cuisineCreated with Sketch.
American
Top tags:
  • Comfort Food
  • Group Bookings
  • Casual
Our friendly environment is ideal for celebrating special occasions, hosting a business lunch or gathering for a delicious meal with friends and family. Our saloons are a comfortable gathering place to relax after a day at work, to catch a game or share an appetizer with friends. The saloon menu features signature cocktails, chilled martinis, premium and ultra-premium spirits, specialty non-alcoholic beverages, an extensive wine list, and imported and American craft beers including Claim Jumper’s own Honey Blonde, Original Red Ale and IPA. Open daily for lunch and dinner, Claim Jumper offers a selection of freshly prepared items using only the finest ingredients available. Favorites include Certified Angus Beef®, fresh fish, rotisserie chicken, baby back pork ribs, fresh baked pot pie, specialty salads, wood-fired pizzas, pasta, sandwiches, burgers and more.
What 74 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.1
Food
4.3
Service
4.1
Ambience
3.9
Value
Noise · Moderate
86% of people would recommend it to a friend
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OT
Chicago
127 reviews
Dined 2 days ago
Overall 1Food 3Service 1Ambience 2

Terrible service. Server was rude. We asked where our drinks (second round) were, and she said the bartender was "busy"! Then she tried to charge us full price for happy hour drinks. We had to have the check redone twice. The manager finally corrected our check but tried to blame it on a computer change. We will never return!

N
Chicago
1 review
Dined 4 days ago
Overall 2Food 4Service 1Ambience 3

We went to this location for what was supposed to be a quick anniversary dinner. Our reservation was at 6 but we weren't seated until 6:30. The hostess was rude and offered no explanation or apology. Our waitress was delightful but unfortunately the time it took to get our food turned our dinner into nearly 2 hours. When we were leaving, the hostess couldn't be bothered to look up and be courteous enough to say goodbye. I'm sure this isn't how things are typically run, but it was our first time there and ruined it for us. We probably won't be going back.

T
Chicago
21 reviews
Dined 6 days ago
Overall 4Food 5Service 5Ambience 3

Celebrating family birthdays. Our service and food were great but there seemed to be a water leak in bathroom hallway and bathrooms weren’t being kept up. Leak could have caused a fall if someone didn’t see it.

T
Chicago
1 review
Dined 6 days ago
Overall 3Food 2Service 4Ambience 3

I would recommend Claim Jumpers but not their Sunday brunch. The food was sitting for quite some time. Not fresh. Expensive too

OT
Chicago
1 review
Dined on 17 August 2019
Overall 3Food 3Service 2Ambience 2

The waitress seemed new and unfamiliar with things. Almost dropped the food of the guest next to us. Our food was warm not hot and the guest we were hosting had to send their meal back to be made over. Not a good experience at all. Most likely will not return.

CM
1 review
Dined on 16 August 2019
Overall 5Food 5Service 5Ambience 5

Our food was great and our Server Patrick was excellent.

B
Chicago
9 reviews
Dined on 16 August 2019
Overall 5Food 4Service 5Ambience 5

We had an enjoyable dinner here. The server Johnny was friendly and professional. I had the bbq back ribs, which were great. My side dishes were very average by comparison, and the mashed potatoes were good but they were not hot.

OT
Chicago
9 reviews
Dined on 12 August 2019
Overall 3Food 3Service 4Ambience 5

We had 14 people for dinner on a Monday night. Our waiter was great but the food, not so much. 2 of the 14 had to send their food back (burger was cold, ribs were burnt), salmon was crispy around the edges (salmon should never be that cooked), but was eaten anyway. Some of us had been here before and have never had a bad meal but we're not sure any of us will be back.

AJ
Chicago
1 review
Dined on 11 August 2019
Overall 5Food 5Service 5Ambience 4

Great food and staff! We enjoyed our dinner and drinks in the bar area.

MT
1 review
Dined on 11 August 2019
Overall 5Food 5Service 5Ambience 5

Our group of 6 female friends was celebrating a birthday. The food was good and the service excellent. Everyone enjoyed the experience. We will definitely come back.

GW
1 review
Dined on 11 August 2019
Overall 5Food 5Service 5Ambience 5

Great food, Great service. Had a very nice time with my family.

BO
Chicago
5 reviews
Dined on 11 August 2019
Overall 4Food 4Service 4Ambience 4

Really nice brunch with lots of options at a cost of only $25.00.

CH
1 review
Dined on 10 August 2019
Overall 4Food 4Service 4Ambience 4

Great selection of menu items-burgers, seafood, chicken, pork and beef.

OT
Chicago
1 review
Dined on 10 August 2019
Overall 5Food 5Service 5Ambience 5

Birthday dinner. Good food and atmosphere. My take home birthday dessert was incredible. So good. Thank you.

OT
Chicago
23 reviews
Dined on 8 August 2019
Overall 2Food 4Service 2Ambience 3

Service was poor from the minute we walked in the door. Hostess was annoyed that she had to look up my reservation. She was less than friendly as she seated us at a table. We waited about 8 minutes before we were greeted, and it wasn't busy. There were about a total of 4 tables occupied. When a server finally came, we asked about the happy hour sign at the front. He told us that was only available in the bar. When we asked what the happy hour specials were, he said "I don't know, I never work the bar area". We had to go to the bar area and look at the happy hour menu to see what was offered. We decided to move to the outdoor patio area of the bar. We again waited quite some time before a server came over, then had to "find some menus". The happy hour specials were good, portions are on the smaller side, and drinks were weak. Not sure we will ever go back.

g
Chicago
9 reviews
Dined on 4 August 2019
Overall 4Food 4Service 5Ambience 4

sunday brunch was very good. $4 unlimited mimosas were delish

OT
Chicago
1 review
Dined on 28 July 2019
Overall 2Food 3Service 3Ambience 3

When we arrived the table was sticky and the hostess said it could be the finish on the table, but there definitely was some odd stickyness on part of the table. The server was very nice but we waited quite some time to get our orders taken and for food to be served. I usually don’t mind but it didn’t seem that busy. Over all the food was decent, the drinks were good, and the atmosphere was alright.

SW
1 review
Dined on 28 July 2019
Overall 4Food 3Service 4Ambience 4

I reserved a specific table 3 weeks in advance then went over to the restaurant one week in advance to qualify the reservation with the Manager. Then 1 1/2 hours before our reservation I was texted that our table was not available. I was furious since this was typically a quieter area and my 101 year old Aunt could manage it better. They had given our table to a large group (22) and even though we were able to sit in that room, the other table of guests made it much harder for our more senior table to hear each other talk.

OT
Chicago
2 reviews
Dined on 27 July 2019
Overall 3Food 3Service 4Ambience 4

Way overpriced

OT
Chicago
3 reviews
Dined on 25 July 2019
Overall 3Food 4Service 4Ambience 3

Food was great. But advertised pizza on kids menu, but they don't serve pizza or did t have any available. They advertised a free slice of chocolate cake for your birthday month, but they were out of that.
Did get a coupon for free cake another day, but still is not good it isn't readily available!

S
Chicago
4 reviews
Dined on 20 July 2019
Overall 4Food 1Service 5Ambience 4

Menu changed. My date's steak was not cooked per the order. My tri-tips were dry. Luckily, I had a very nice date and pleasant outing.

d
Chicago
2 reviews
Dined on 20 July 2019
Overall 4Food 5Service 5Ambience 5

We had a group of 12, the food and service was very good. The problem was we waited 35 minutes for our drinks . No one even came to our table to apologize. The last time I brought a group the same thing happened but they did comp our desserts nothing this time.

OT
Chicago
1 review
Dined on 20 July 2019
Overall 1Food Service 1Ambience 1

Place felt dirty. Food was cold...

LD
1 review
Dined on 19 July 2019
Overall 3Food 2Service 5Ambience 1

It was uncomfortably hot in the restaurant. We asked more than once for the air conditioning to be adjusted only to be told it couldn’t keep up with the size of the building. Even the frosting in their signature cake was melting. We had a group of 10. My husbands stake was cooked wrong. He ordered it medium rare and it came out well done. He told the waitress and a manager came over. Both offered to have it remade but as everyone else had their food and the restaurant was so uncomfortable, he declined. No consideration was offered for the error.

J
Palm Springs
151 reviews
Dined on 18 July 2019
Overall 4Food 4Service 4Ambience 4

Went for a family dinner of generations, so the varied menu was great for that. Mains, sandwiches, pizza, salads. Nice selection. Generally, the quality of the food was quite good. I’m always suspicious of chain restaurants like this. Johnny, our waiter, was very friendly and checked in on us often. However, he never cleared a plate or empty glass while checking on us. We had to keep asking him to take things away. He didn’t bring any food either. This is the type of place where everyone has a specific job, taking orders, expediting food etc., but seems like no on was given the job to take away dirty/used dishes. It really got ridiculous when staff would walk away from our table empty handed while we had a mess in front of us. For our large group and family, it served the purpose.

CB
1 review
Dined on 14 July 2019
Overall 5Food 5Service 5Ambience 4

Really Great restaurant. Food was delicious at the brunch buffet and who could ask for more with $4 Endless Mimosas. Nice dining atmosphere only negative was the the seats were very very worn...the food and service from Carlos was so exceptional that I won’t take a star away.

NS
Chicago
1 review
Dined on 13 July 2019
Overall 5Food 5Service 4Ambience 5

We always enjoy claim humor for lunch or dinner. Alcoholic drinks are a bit expensive but the food is always fantastic.

HO
1 review
Dined on 13 July 2019
Overall 5Food 5Service 5Ambience 5

Excellent experience. Couldn't ask for a better restaurant!

m
Chicago
2 reviews
Dined on 11 July 2019
Overall 3Food 4Service 3Ambience 3

bartenders was great....df dfsdfdfffffffffffffffffffffffffffffffffffff

P
Chicago
54 reviews
Dined on 10 July 2019
Overall 5Food 5Service 5Ambience 4

Good food and service but I'm concerned about some brokerage group having bought the chain from Landry.

C
Chicago
3 reviews
Dined on 9 July 2019
Overall 5Food 5Service 5Ambience 5

Our Server Pat, was 10/10.
He made sure we were happy and set. It was my mom birthday and her food was burnt, he had them remake the whole plate. No questions asked.
Reserved the table this morning and when we got there at 6:50, they were waiting for us.
This was well worth the price.
Get the Pic 2. You will leave with a doggie bag😁😁

EF
Chicago
28 reviews
Dined on 9 July 2019
Overall 5Food 5Service 5Ambience 5

Gals from high school and server great. She let us be so we could chat. Food was good and we will be back.

S
Chicago
1 review
Dined on 7 July 2019
Overall 2Food 4Service 1Ambience 3

Our server Mark was not good. The place was pretty empty and the service was bad. My mother in-law ordered a beer, the server brought a bottle, she asked for a glass 10 minutes later he showed up with a glass. The food for the 4 of us took forever, 2 sandwiches and 2 salads...The people in the booth next to us sat down 20 minutes after us, their food was there before ours. The server was inattentive. It took forever to waive him down to get a bill and then to take our credit card. The meal should not have taken 2 hours! It’s disappointing because my mother-in-law really loves the fish tacos.

MC
1 review
Dined on 7 July 2019
Overall 3Food 2Service 5Ambience 3

My husband and I went to Claim Jumper specifically for the Sunday brunch buffet. I would not recommend this buffet to a friend. The variety of foods was limited. It featured most toward Mexican cuisine. The food seemed to have been sitting for a while. With the exception of the roasted vegetables, the quality of the food was average. The roasted vegetables were delicious. To make the experience even less impressive, my decaf coffee was weak and cold. Our server did his best to make up for our lack of enthusiam. Kudos to him!

M
Chicago
108 reviews
Dined on 6 July 2019
Overall 4Food 4Service 5Ambience 4

Saturday note at 6:30 P.M .Drinks took way too long and the spinach cheese dip was served in a shallow bread bowl as opposed to the oval bowl as pictured leaving a small amount even though the Server suggested this. Dinner also took way too long! My Tri Tip roast beef sliced were rare when served, when Medium was requested. I asked for more heat and was returned with room temp rice and veggies plus medium well Tri Tip which lead me to believe that the meat was possibly zapped??. Also this meat was way salty do to the over seasoning. I was too hungry to send back and call for the Manager. My wife's pasta with cheese and skimpy spinach plus fried shrimp cut in halves tasted good but skimped on the shrimp .What restaurant cuts shrimp in half??

Sorry , I will think twice about returning and dropping $100 for 3 people.

N
Chicago
2 reviews
Dined on 5 July 2019
Overall 5Food 5Service 5Ambience 5

Most amazing server. She made the date night awesome!

m
Chicago
2 reviews
Dined on 5 July 2019
Overall 1Food 1Service 3Ambience 2

I ordered chicken tenders, they were the worst I have ever had!! The coating was mushy not crispy at all!! When I went to the washroom, I had to walk past the kitchen. If I had done that first I would have left the restaurant. There was water and food all over the kitchen floor, it just looked dirty. The washrooms were not any better. Paper all over the floor, plus there wasn’t any soap in any of the soap dispensers. It might have been the worse experience we have ever had at a restaurant!!

MB
San Francisco
1 review
Dined on 5 July 2019
Overall 3Food 4Service 1Ambience 3

Service was horrible and there were many open tables. Slow food service. My simple entree was wrong.

c
Chicago
19 reviews
Dined on 5 July 2019
Overall 5Food 4Service 5Ambience 4

Jonny was our server and he was great! The chocolate cake and cheese cake were a real hit at our table.

RY
1 review
Dined on 4 July 2019
Overall 4Food 4Service 5Ambience 5

Our server, Patrick, was fantastic! He read the situation well and made offers accordingly. The food was good but a little on the pricier side for what it was. I would definately get the calamari again though, that was worth the price. Overall it was a good experience.

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