Chart House Restaurant - Philadelphia

4.2
4361 reviews
$30 and under
Seafood
Chart House is a fine dining restaurant serving seafood & steak and famous for their spectacular views. For more than 50 years, Chart House has redefined the ideal dining experience. With 27 waterfront and showcase locations ranging from the historic to the unforgettable, Chart House restaurants specialize in dazzling views, unique cuisine and exceptional service. From fresh fish specialties to slow-roasted prime rib, the renowned chefs of Chart House have tailored a menu that adds a unique touch to local flavors. And the Chart House happy hour is a guest favorite, where guest favor our signature cocktails and delicious bites you are sure to enjoy. Our original Hot Chocolate Lava Cake is the perfect end to a memorable dining experience at Chart House. Chart House offers the ideal setting for your next event. We would be happy to assist you with all the details of your special occasion.

Support Chart House Restaurant - Philadelphia during COVID-19

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Sealed or wrapped utensils used
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Screening
  • Sick staff prohibited in the workplace
What 4361 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.3
Food
4.1
Service
4.4
Ambience
4.0
Value
Noise · Moderate
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RR
RedfordR
1 review
Dined a day ago
Overall4Food5Service3Ambience5

Excellent food under staff with waiters
Amazing scenery

A
Andrew
1 review
Dined 4 days ago
Overall4Food5Service2Ambience4

Excellent food, good choices on menu. Service very slow.

OT
OpenTable Diner
Philadelphia
1 review
Dined 5 days ago
Overall4Food4Service3Ambience4

My server was great… the food was okay… however the host at the front (male) was very rude. We stood at the front waiting to be greeted for about 10 minutes.

HF
HaroldF
1 review
Dined 6 days ago
Overall5Food5Service5Ambience4

The food was excellent, Thank you for a great service. Great Job!

TB
TraceyB
Philadelphia
5 reviews
Dined 7 days ago
Overall2Food3Service3Ambience2

We were a party of 4 and had a reservation for 6:30pm. We weren't seated for dinner until 7:05pm and the place wasn't crowded. There was no communication from the hostess we had to find her repeatedly to ask about our table. Once we were seated we did get to order quickly and asked the appetizers come out with our salads but they didn't. We had to ask for bread after our main meal came and had to ask for crackers for those with soup, then were only given 1 packet. We were set next to a party with a screaming child. Conclusion of the meal we had to wait too long to pay the check. Just ended up being a mess when previously had a great time...kinda embarrassing after I'd talked the place up to the other couple.

SM
SimeonM
New York Area
2 reviews
Dined on 9 October 2021
Overall1Food1Service1Ambience5

not really good to say the least very disappointing I've experienced better at Chart House before this was not good

FJ
FitzroyJ
1 review
Dined on 9 October 2021
Overall2Food4Service1Ambience5

First time at Chart house. I’ve been wanting to come for a long time. Anniversary weekend and my husband surprised me. The food was excellent however the service was poor. When we sat down the server came right away with bread but no utensils. We ordered an appetizer still had no utensils to eat it with and no plates. We ordered bar drinks that took 20 mins to arrive. Our food took 45 minutes to arrive. The table next to us came in 30mins after us and got food before we did. The server just kept saying the food should be out shortly. When it did arrive, it was hot and taste great. Overall the dining experience took over 2 hours. I don’t think I would dine here again. I would try another location.

M
Maximus
1 review
Dined on 9 October 2021
Overall2Food3Service1Ambience2

Food was ok , my steak was a little tough, service was horrible. They to seat us in the lounge for dinner at first. We wanted a normal dinner table.

We had to wait a long time before we ha a waitress come and only after I requested her.

MM
MikeM
New England
1 review
Dined on 9 October 2021
Overall5Food5Service5Ambience5

We come here every year around October and have brunch here. Always amazing. Then before we do our haunted attraction at the prison we come back for bar food and drinks. Amazing. Great selection of seasonal beers and a very friendly and attentive staff

DT
DeniseT
San Francisco
2 reviews
Dined on 7 October 2021
Overall3Food3Service3Ambience3

The good was good - not outstanding but good. We had a great seat with a terrific view of the water and a very nice evening with friends. If you want a nice place for a special occasion with a terrific water view this is nice.

F
Flowerchild
1 review
Dined on 3 October 2021
Overall4Food5Service3Ambience5

Great food, loved the ambiance.. the view over the water is perfect for date night. The wait for seating was difficult but I do believe they were busy and possibly even understaffed on that particular night. Overall very happy with the experience!

VG
VashdetinnaG
New York Area
1 review
Dined on 3 October 2021
Overall1Food1Service2Ambience2

If you want to get the Authentic Chart House Ambience I highly recommend the Chart House located in Weehawken, NJ. You will be greatly disappointed with the Chart House in Philadelphia.

OT
OpenTable Diner
1 review
Dined on 3 October 2021
Overall1Food1Service2Ambience5

Only good thing about this restaurant is the view. Food was horrible and you think we waited almost 2 hours from the time we placed our order to the time we received our dinners. If your goal is to go look at a great view and have terrible food with a side of aggravation for a steep price go here!

D
Deekee
1 review
Dined on 2 October 2021
Overall1Food3Service1Ambience1

Disrespectful staffs. Poor service. Unprofessional.

OT
vipOpenTable Diner
Philadelphia
4 reviews
Dined on 2 October 2021
Overall4Food5Service1Ambience5

Service for wise was extremely slow

S
vipSmooches
Baltimore
28 reviews
Dined on 2 October 2021
Overall3Food3Service3Ambience3

Nice restaurant but slow service and limited menu.

F
Foodcoma
Las Vegas
3 reviews
Dined on 2 October 2021
Overall5Food5Service5Ambience5

Fantastic dinner!! Great choice for our anniversary.

AA
AlejandroA
1 review
Dined on 1 October 2021
Overall5Food5Service5Ambience5

Our server Zaire was awesome!!!! He made us feel comfortable and was always around asking if we were ok!!!

BB
BBergh
1 review
Dined on 30 September 2021
Overall4Food5Service4Ambience4

The food at Chart House was amazing, and the views were beautiful! Our waiter was kind and knowledgeable. The restaurant was slightly dirty. My husband's plate had some stuff not fully washed off, and the area between the booths was covered with crumbs, which was unfortunate because the overall experience was great.

YB
YvetteB
Philadelphia
29 reviews
Dined on 29 September 2021
Overall5Food5Service5Ambience5

Celebrating Anniversary. Food was good, nice view attentive staff.

OT
OpenTable Diner
Philadelphia
3 reviews
Dined on 29 September 2021
Overall5Food5Service5Ambience5

It was awesome!

PB
PhilB
1 review
Dined on 26 September 2021
Overall4Food4Service4Ambience4

Probably the worst management I have ever seen in a restaurant. Thank goodness the actual staff and bartender are good. They were terribly under staffed and management took no responsibility for the lack of staffing whatsoever. I will never return to this restaurant again under this management

OT
vipOpenTable Diner
Philadelphia
2 reviews
Dined on 26 September 2021
Overall1Food1Service1Ambience1

Possibly the worst dining experience I have ever had. We should have known that when we had to ask for water a half an hour into being seated and after never being greeted by anyone once seated, that we were in for a poor dining experience. Long story short waited for cocktails for over 1 hour, appetizers 1.5 hours and closed out after over 2 hours and never receiving the main courses we ordered. Service was awful and the manager Marcus did little to mitigate the damage. 50 birthday dinner celebration ruined.

j
joannem
Philadelphia
1 review
Dined on 26 September 2021
Overall2Food2Service1Ambience5

Food was good but not great and some of it was just barely warm. Waitress was incredibly slow and not very accommodating.

CD
ChristieD
1 review
Dined on 26 September 2021
Overall2Food2Service4Ambience3

Yesterday had dinner here w friends. Food mediocre- fish mushy (salmon), cauliflower rice like styrofoam, wayyyyy too dark lighting and I DO like ambience but you couldn’t see period. The place needs a definite MAKEOVER. Host not very friendly AT ALL. Felt like we were imposing actually. Waitress fabulous! She was the best thing there. Find another place, 200.00 and disappointed!

R
Regday
1 review
Dined on 26 September 2021
Overall5Food5Service5Ambience5

An excellent place to dine with a loved one/significant other. Chart House...you are the truth!

N
Nice
1 review
Dined on 25 September 2021
Overall3Food5Service1Ambience2

Waitress forgot my orders. Never bought my coffee that I asked for. Her name was Brandi.. The bar tender though was amazing. Food was great

OT
OpenTable Diner
Philadelphia
1 review
Dined on 25 September 2021
Overall5Food5Service5Ambience5

Anniversary

NH
NeiveHT
1 review
Dined on 25 September 2021
Overall1Food1Service3Ambience2

The food was terrible. I was so disappointed. Never going back again. The menu selection was very limited. It was a waste of time and money.

A
Adri
1 review
Dined on 24 September 2021
Overall1Food1Service1Ambience5

The waitress this night was the worst we had in a long long time. We go to the chart house often and it seems to be headed down hill, fast. I expected to be sat down a little after our reservation time as I did notice the building more packed than usual. Our reservation was set for 8:30pm. We got seated at 9:00pm, and did not leave until 11. We waited for our food for an hour and a half.. Those tables also had the same waiter we did.. The tables around us even sat longer waiting for drinks or even a check.. When our order did arrive at 10:30om it was missing items, and we only got to feed off of 2 pieces of bread... that was funny.. the waitress took forever to bring me to go boxes, I had to go ask the bartender for help.. In the middle of walking back to the table I over hear another guest that sat for 4 hours for food and now a check. It is just unbelievable how bad the service is getting there.. I hope it gets better because from what we witnessed on Friday night, was a complete difference. Our mac and cheese also had a foul smell and to avoid further delay with the check from the waiter we just didn't eat any. Was just a very long night and hope to never wait this long for anything, anywhere else. It was insane..

OT
OpenTable Diner
Los Angeles
1 review
Dined on 24 September 2021
Overall5Food5Service5Ambience5

Great evening. Great food. Beautiful view.

MS
MartinS
Philadelphia
4 reviews
Dined on 21 September 2021
Overall4Food4Service5Ambience4

Good choices on menu. Beef, Fish and sea food.

Prime Rib was very good. Generous martini pours.

Server was outstanding , checked on us throughout the meal event.

G
Gabby
Philadelphia
84 reviews
Dined on 20 September 2021
Overall4Food4Service4Ambience4

Food and service was good. However, the cauliflower rice had a sour taste to it.

LJ
LatoyaJ
1 review
Dined on 19 September 2021
Overall4Food3Service2Ambience5

Salmon was burnt, left on the grill too long. The waitress seemed overwhelmed and kept forgetting things we asked for, such as utensils and drinks.

OT
OpenTable Diner
1 review
Dined on 18 September 2021
Overall1Food1Service1Ambience1

It what’s my one year wedding anniversary and I made reservations a week in advance when I got there I what’s told it what’s still a half to a hour wait , I work with customers for over ten years in the food industry we wasn’t even welcome in a friendly welcoming matter I what’s really looking forward to it but it wasn’t a great first experience we had to leave

p
pomela
Philadelphia
1 review
Dined on 18 September 2021
Overall3Food4Service4Ambience5

our reservation was for 7;30pm. we arrived 15 minutes earlier.
when someone came to the front desk we were told to sit and wait.
the wait was 45 minutes! we were tempted to leave a few times but my husband convinced me to wait.
after we were seated, the service and the food was very good.

CJ
CharleneJ
Philadelphia
1 review
Dined on 18 September 2021
Overall5Food5Service4Ambience5

My overall experience at the Chart House was absolutely amazing. From the time I walked in the door to the time I left. Our waitress was a little bit slow, but she had great customer service skills. The food was wonderful. I ordered the prime rib. Cooked to perfection. It was tender, juicy, and flavorful. The desert was freshly made. The lighting, music, and cleanliness of the place made my overall experience outstanding.

l
viplme901
Philadelphia
4 reviews
Dined on 18 September 2021
Overall1Food2Service1Ambience3

Poor experience. Soup never served, shrimp are smaller compared to prior visits. It took 3 discussions to get the bill correct (charged for a drink we didn’t have and a gift card was not applied). All in all, it was not worth 2-1/2 hours and the $150 bill for two of us to dine. Our last two visits have been disappointing. Chart House just isn’t what they used to be in the past.

BG
BobG
1 review
Dined on 18 September 2021
Overall4Food3Service3Ambience5

Ordered martinis with lemon twist but came with lime, no offer to change! Spinach salad was excellent! Prime rib not so much. Love the water views and convenient parking.

G
Grandnanny
Philadelphia
4 reviews
Dined on 18 September 2021
Overall2Food3Service2Ambience4

The overall experience was sad.. We were looking forward to celebrating our anniversary with friends, fully prepared to spend quite a bit to do so and looking forward to a top restaurant in the area which we thought was the Chart House. Appetizers were good, but that was it Service was scarce,and non attentive they overbooked the poor girl to death. I finally had to tell the manager and the hostess to please stop seating this girl she can't take care of who she already has, was told they cant turn people away, previous manager got fired for doing so, just a sad, sad experience! Dont go!

FAQs

You can order delivery directly from Chart House Restaurant - Philadelphia using the Order Online button. Chart House Restaurant - Philadelphia also offers delivery in partnership with Postmates and Uber Eats. Chart House Restaurant - Philadelphia also offers takeaway which you can order by calling the restaurant at (215) 625-8383.

Chart House Restaurant - Philadelphia is rated 4.2 stars by 4361 OpenTable diners.

Chart House Restaurant - Philadelphia does offer gift cards which you can purchase here https://www.landrysinc.com/giftcards/default.asp.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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