Cafe 21 at Fenwick

4.6
62 reviews
£25 and under
Café
We are looking forward to welcoming you back to our restaurants, and whilst we can't wait for all restrictions to be lifted there are still a few that we currently all need to abide by.
With this in mind, can we point you towards the UK Government’s ‘Covid 19 Response – Spring 20 21 - Step 3' which is in force from 17th May until 21st June subject to data, and permits us to accept bookings of up to 6 people or 2 households.
All guests are reminded that the requirement to order, eat and drink whilst seated (‘table service’) remains in place.

Thank you for your continued support and understanding.

Stylish, sassy, sociable, Café 21 at Fenwick is a department store diner with a difference. Full meals to wicked treats. The place to gossip, do business, relax. You deserve some me time.
What 62 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
Food
4.6
Service
4.5
Ambience
4.2
Value
Noise · Moderate
94% of people would recommend it to a friend
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M
Moindkeith
Newcastle
6 reviews
Dined on 4 November 2020
Overall5Food5Service5Ambience5

Excellent service and good food. We both had the omelette which was lovely served with skinny fries and a side salad . Also we both had deserts sticky toffee pudding with a butterscotch sauce and Creme Brûlée. Couldn’t fault the food . Looking forward to them reopening after lockdown to go back .

OT
OpenTable Diner
Newcastle
1 review
Dined on 2 November 2020
Overall5Food5Service5Ambience5

Very efficient service and we felt very safe given the situation. Best thing to do is book ahead as this made a big difference. Food was delicious and a good menu choice. You do pay a bit more but it is worth it. This was a return visit and would definitely be back.

JC
JayCee
London
1 review
Dined on 31 October 2020
Overall3Food2Service2Ambience3

We booked a table online but the restaurant reported we never turned up, which annoyed me massively. While the food has always been excellent here and was still very tasty, the portion sizes (especially fries) have dramatically reduced, which is not great.

JC
JaniC
Newcastle
1 review
Dined on 31 October 2020
Overall5Food5Service5Ambience5

Freshly prepared, tasty food, comfortable surroundings and great service!

AH
AHGCCleugh
1 review
Dined on 30 October 2020
Overall5Food5Service5Ambience5

Quality food with friendly and professional staff. A reliably good place to eat.

ES
EricaS
Newcastle
1 review
Dined on 28 October 2020
Overall4Food4Service4Ambience3

We enjoyed the food and it was served quickly and efficiently. We felt the tables were still too close together and we could have been placed further away from other diners, which would have made us feel safer.

SJ
SueJ
Newcastle
4 reviews
Dined on 24 October 2020
Overall5Food5Service5Ambience5

Cafe21 Fenwicks is always my perfect place to eat

N
Northumberlandholiday
Newcastle
11 reviews
Dined on 24 October 2020
Overall5Food5Service5Ambience5

This is my favourite place to eat in all of Europe. Great food, great service. What more could you ask for?

OT
OpenTable Diner
Newcastle
2 reviews
Dined on 24 October 2020
Overall5Food4Service5Ambience3

Love it here morning coffee, Lunch or even afternoon tea it’s our go to place in Newcastle. The staff are super friendly and never fail to impress

SB
SueB
Newcastle
9 reviews
Dined on 17 October 2020
Overall4Food4Service4Ambience4

We’ve been a lot to cafe 21 as we love it and hopefully in time the menu will expand to what it was before lockdown. Our waiter on Saturday was excellent and as usual everything was perfect.

F
Fagansgang
London
13 reviews
Dined on 12 October 2020
Overall5Food5Service5Ambience5

Super food, delicious well prepared and great service. So pleased that you are open. It is one of the only restaurants I. Newcastle to present English favourites. Fresh vegetable beautifully cooked. Lovely staff.....

CB
vipChrisB
Newcastle
7 reviews
Dined on 11 October 2020
Overall5Food5Service5Ambience5

Couldn’t find fault with anything

TE
TrevorE
Newcastle
1 review
Dined on 11 October 2020
Overall5Food5Service5Ambience5

It’s comfortable and efficient service always good presentation of food good And quality of food is really good
They know how to cook

MS
MichaelS
Newcastle
11 reviews
Dined on 10 October 2020
Overall4Food4Service4Ambience4

Prompt service in pleasant surroundings.
Food very good. The only minor quibble was the poached eggs were only just warm.

OT
OpenTable Diner
1 review
Dined on 10 October 2020
Overall5Food5Service5Ambience5

Breakfast/Girly morning

OT
OpenTable Diner
Newcastle
2 reviews
Dined on 10 October 2020
Overall5Food5Service5Ambience5

Never fails to impress - super friend staff

PC
PeterC
Newcastle
2 reviews
Dined on 9 October 2020
Overall4Food4Service4Ambience5

As usual the food and service was great. A brilliant place with great staff 😁

PE
PETERD
Newcastle
1 review
Dined on 7 October 2020
Overall5Food5Service5Ambience5

very nice place to go and eat while out shopping.

MS
MatthewS
Newcastle
1 review
Dined on 5 October 2020
Overall5Food5Service5Ambience5

Fantastic food and felt safe with Covid-19 policies in place.

N
Northumberlandholiday
Newcastle
11 reviews
Dined on 3 October 2020
Overall5Food5Service5Ambience5

One of the very best places to eat Newcastle, if not the best. Excellent food, excellent service, and great value.

SB
SueB
Newcastle
9 reviews
Dined on 3 October 2020
Overall4Food3Service5Ambience5

First time my husband sent his lunch back in many years that we’ve eaten there. The ‘minute’ steak turned out to be rump and it was tough. However he changed it to the trout and said it was the best fish he’d eaten so well done Cafe 21!!

OT
OpenTable Diner
Melbourne
1 review
Dined on 3 October 2020
Overall5Food5Service5Ambience5

Lovely thank
You

KM
KathrynM
Yorkshire
4 reviews
Dined on 2 October 2020
Overall5Food5Service5Ambience5

As always - fasntastic service and delicious food!

PR
PaulR
Newcastle
1 review
Dined on 2 October 2020
Overall2Food4Service3Ambience2

Whats going on here, this place used to be great.

So I ordered an omelette, at one time you used to get toast with it £9.95 so I've received I guess three eggs, cheese, chives and ham.
Ordered tea and shared two slices of sour bread toast.
Total cost for two people £32 (plus I still left a tip as it's no longer added). Sorry I won't be back no longer any sort of good value to eat there. Nice but simply not worth that for breakfast. £9.95 for an omelette by itself come on??

OT
OpenTable Diner
1 review
Dined on 28 September 2020
Overall2Food3Service1Ambience2

Waitress eventually twigged that our food order had been forgotten . Not usual standard since reopening. Much reduced menu .

VB
VBD1234
Newcastle
5 reviews
Dined on 27 September 2020
Overall4Food4Service5Ambience4

The best thing about our Sunday lunch at 21 was the half portion beef dinner for our 12 year old.
He said it was delicious and very generous portion size!
Everything was good.
Felt very comfortable and safe in Covid times.
The only thing my hubby wasn’t so happy about was £3 for a glass of coke!
But we’ll still go back!

O
Ollie
London
2 reviews
Dined on 26 September 2020
Overall4Food4Service4Ambience4

Always have a good meal at cafe 21 in Fenwicks. Service is always good as well.

HE
HELENMc
Newcastle
1 review
Dined on 24 September 2020
Overall4Food4Service4Ambience2

Staff very attentive and polite. Scones very good. Poached eggs done well but not hot enough.

The ambience is rather lost , now no table-clothes, no music. Rather empty.

I feel sorry for the staff , they are doing their best.

OT
OpenTable Diner
Newcastle
9 reviews
Dined on 20 September 2020
Overall5Food5Service5Ambience5

Fantastic food and great service as usual, and felt safe in the current climate

OT
OpenTable Diner
Newcastle
2 reviews
Dined on 20 September 2020
Overall5Food5Service5Ambience5

Really great food with top class service

T
vipTrevor50
London
7 reviews
Dined on 19 September 2020
Overall5Food5Service5Ambience5

Very Good best omelette ever had, great to be back

t
toby
Edinburgh
10 reviews
Dined on 16 September 2020
Overall5Food5Service5Ambience5

Only team in newcastle cleaning tables properly
Well done x

LP
LouiseP
1 review
Dined on 16 September 2020
Overall4Food4Service4Ambience3

Although I enjoyed the experience I was disappointed that when I asked for a tea top up I was only given a teapot of water. My mam pointed out that her tea was cold and she was advised to use some of my hot water. I would rather have paid extra for my mam and have a decent pot of tea, but this was never offered.

N
Niel
Newcastle
1 review
Dined on 15 September 2020
Overall5Food5Service5Ambience5

This was a very successful afternoon with friends spend in a comfortable atmosphere where we felt very safe. We had ordered afternoon tea and we were very happy with the selection of food provided.

SH
SueH
Newcastle
7 reviews
Dined on 15 September 2020
Overall5Food5Service5Ambience5

Regular visitors.Enjoyed catch up lunch.Both ordered cheese souffle-lovely.
Staff always polite & efficient
Totally on top of Covid regs..

J
Janpat
London
2 reviews
Dined on 14 September 2020
Overall5Food4Service5Ambience5

Cafe 21 @ Fenwick was well organised. The staff were attentive, friendly and extremely personable.
I felt very safe considering the C19 restrictions. There were only a few people in the restaurant mid afternoon. The afternoon tea was delicious, plenty of freshly made sandwiches, mini quiche and not too many cakes. The scones were light, tasty & warm. Very nice.
If I had any criticism it was that there were nuts in 3 of the cakes. Although neither myself or my grandaughter have an allergy she doesn’t like almonds and there was an abundance. Both in & as decoration. I love them. The Battenberg was scrumptious, but along with macaroon & coffee& ?hazlenut & Bakewell tart a more balanced selection Would have been preferable. (All beautiful) Thankyou for a lovely experience. Can’t wait until things get back to normal & I can visit Cafe 21’s more often.

LH
LisaH
Newcastle
1 review
Dined on 14 September 2020
Overall4Food4Service4Ambience4

Food and service great but coffee really overpriced. Filter coffee extortionate and flat white/Americano same price! More expensive than London! Realistically this is a cafe inside a department store In Newcastle. Really off putting considering mark up on tea and coffee is massive!

FH
FionaH
County Durham
14 reviews
Dined on 14 September 2020
Overall4Food4Service5Ambience4

Enjoyable lunch. Good service. Quite expensive but tasty.

S
Samb
Newcastle
1 review
Dined on 13 September 2020
Overall4Food5Service5Ambience3

Food was fantastic however we were seated next to the kitchen which was quite noisy and the smell of eggs was at times over powering. Staff were great and the food itself was delicious.

SB
SueB
Newcastle
9 reviews
Dined on 12 September 2020
Overall5Food5Service5Ambience5

Although the menu has been thinned down the food was still as great as ever. One of our favourite venues.

FAQs

Cafe 21 at Fenwick is rated 4.6 stars by 62 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.