BRIO Tuscan Grille - Wayne - Willowbrook
We have been pleased with BRIO restaurants in the past, but this was a disappointment. There were only about a dozen diners in the restaurant during the dinner hour. Even though it was a Monday evening, the mall was busy and I would have expected the restaurant to be the same. The service was slow and the food was mediocre.The stuffed chicken parm was overcooked and didn’t seem to be stuffed at all. The spaghetti carbonara was only fair. The highlight of our meal was a mushroom ravioli dish with a delicious cacio e pepe sauce. Don’t know if we would give this location another try.
First impression, all very friendly. Victoria very friendly and cuts. The food was delicious, good portions, well prepared. Applause for the Chef. We will return.
Food was tasty, service very good and a good value.
The service and ambiance were good. The food was also very good
Great restaurant. The decor is very nice. The staff is very friendly and very attentive. The food was delicious. This is perfect for an Tuscan dining experience.
Excellent food and a very nice environment. Totally recommend this place
Our waitress was a little forgetful despite it being a very quiet night in the restaurant but overall it was very good.
Food took longer than normal. We have dined here more than 15 times last night was the first time the kitchen seemed overwhelmed and the restaurant wasn’t overly crowded
Food was good and server was pleasant
Everything was great food the Service would be going back soon
Waiter was great .The atmosphere was great .Quiet clean,but the price of the food for the quantity and quality was just not worth it. I Mean for a dating couple maybe but a family with teen kids not realy.Portions were very small on the pasta dishes .The chicken I had was very fatty and had a vein in it,but my wives dish seemed good.So just not our thing
In the middle of our appetizers, they brought the entrées. We asked them to bring them back to keep warm. By the time they brought them back out the food was completely dry and inedible especially seafood. There seems to be a disconnect between the waiter the kitchen and the servers. The food still seemed to be mediocre. Would not go back or recommend.
Always delicious food and excellent service. Thank you 'Drew'.
I always liked Brio, but since they changed their menu, not so much. The quality of the food is not the same. But the prices are still up there. The old ,menu had more diversity and it was unique. Very different from other restaurants. Now its just the same.
Had Drew as our waiter. BEST waiter ever!
Brio is terrific... we enjoyed delicious main meal salads ... salmon was perfect .. we'll be back
I've been to Brio many times and like its consistency of the food, good drinks and nice atmosphere. Will continue to go there.
Lovely spot, very good food, convenient and many steps above the typical "mall restaurant" fare. A little pricy for lunch, perhaps, but it was delicious. I recommend!
2nd time here for brunch. Delicious food and great service. Definitely will return and try dinner.
There to celebrate a birthday. They even allowed us to bring a birthday cake and cut it up for us. My food was delicious however some people in my party complained about the portion size to price ratio (however that can be expected at this style of restaurant). Our waiter was great, and very attentive(it’s not easy to keep 15 water glasses full). All in al s good experience.
The service was very good. There was no issue with the food
My girlfriend and I enjoyed our lobster bisque, I had the grilled salmon salad, she a crab cake. Both were delicious. Our waiter Drew was very attention e but did not rush us. We would go back again.
Always, ALWAYS great tasting food and excellent service (thank you Drew)!!!
I made a reservation for 14 people for my niece's 15th birthday. We were seated in our own private room and the waitress was very helpful and everything went smoothly. I would definitely book another reservation for a large party at Brio again.
The fillet mignon and salmon were very good and the service was spot on
My pan-seared salmon was so delicious. Enjoyed my peach bellini even more. I love this place and service. 🤗 I’ll definitely be back soon!
The food was great, our server was not. Had to ask him 3 or 4 times to please bring us some water. Our entrees came out before our appetizers.. the manager was nice enough to take it off the bill. When the server came back around he didn’t offer any dessert or coffee but asked if we were ready for the bill.. the check was paid and we still had our dinner plates all over the table. Hoping when we go back we’ll have a different experience. I should also mention the restaurant wasn’t even busy.
It was horrible. The food was cold & undercooked.
The server was to busy on the phone instead of asking us if we needed refills.
We had to continuously ask the server to bus our dirty dishes off the table. Very inattentive to our table. Need to do better.
Came with the family for Father’s Day. The food was great as usual. But the service was sub par. Our waitress had every table in the restaurant (it was 11am). She was running everywhere and somethings took a while to come out. It was not her fault, she had a lot to handle.
A birthday dinner that went very well. Good food, drinks, and company.
Great servers and even the manager was helpful and very nice. Servers took time to explain special pasta types
I went to BRIO with my family for my daughter birthday. Service was very poor and really slow. Two people ordered same things and one had 5 pieces and the other had 6 pieces of same mushrooms raviolis not to mention same exact size. I felt very disappointed and discriminated. Food choices were very limited for vegetarians as well. They really need to change menu to add more stuff.
Everyone has a beautiful smile. From appetizer to dessert it's a great experience.
Nice young girl but not an efficient waitress!
Good service and great food. The only thing the lava cake was cold . Everything else was great!
Took really long to be seated but manager gave me a 20% off so that was fine
I went for Mother's Day Dinner, I had a reservation and it took a little while to seat us. I understood, it was busy. They were very nice and it seem that they were doing all they can to seat everyone. The food was excellent.
I went here on Mother's Day with my Grandmother, Mother, and Sister. Even though there were many people dining there, I still received excellent service. Our food came promptly and was cooked perfectly. Drew, our server, made the day special and ensured that everything was perfect. I would definitely recommend to anyone.
great customer service and amazing food.
Dishes were dirty
Seated very late despite reservations
Worst food and service ever had among the big chains of restaurants. The manager had no idea what’s going on around. We had reservations at 2pm and got our tables ready at 2:45 pm without anyone letting us know what’s going on and how long we have to wait for the table. The manager was busy with arranging tables and was reluctant to talk. It was very late and raining heavily, the reason why we had to wait there. I ordered shrimp capri and raspberry mojito. Food tastes pretty bland.
They broke the whole crate of wine glasses in the kitchen and kept the kitchen door open while cleaning up. That spoilt the ambience that I could have said something positive about.