Brio Italian Grille - Murray

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1. S

   Steve

   Salt Lake City

   36 reviews

   4.0

   36 reviews

   Dined on 10 May 2022

   overall4food4service5ambience3

   Food is good and the ambiance is nice. Not too expensive.

   Report
2. L

   Luvtodine

   Salt Lake City

   6 reviews

   3.0

   6 reviews

   Dined on 8 May 2022

   overall3food3service2ambience3

   For the portions on the lobster bisque and the shrimp and lobster fettuccine it was very small for almost $31. Further, it appeared that the restaurant did not have nearly enough servers for the number of tables as our server was working on seven or eight different tables as well as seating and busing

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3. C

   Cooey2

   Salt Lake City

   69 reviews

   vip
   3.0

   69 reviews

   Dined on 8 May 2022

   overall3food3service5ambience4

   It was not Brio's best night. It was the Saturday before Mother's Day and large groups had gathered to celebrate. The restaurant was overwhelmed by the large number of people, not enough staff and apparently not enough food or kitchen help. Our server did her best to keep us placated after we ordered by trying to assure us that food was on the way, would we like more lemonade, more bread, etc. She did her very best to keep us satisfied as we waited over 25 minutes from ordering to serving the entree - which was supposed to be served piping hot and was cold. We normally enjoy Brio very much and will return - not during or near a holiday and dine outside on the patio when available. Our heart goes out to the servers who are at the mercy of the kitchen and the rest of staff who scrambled to meet the demands of a very overcrowded and overwhelmed restaurant. See you again soon under better circumstances.

   Report
4. F

   Friends

   Salt Lake City

   106 reviews

   vip
   4.0

   106 reviews

   Dined on 24 April 2022

   overall4food4service4ambience4

   We enjoy eating there. Their carpaccio is delicious! Our waitress was very good.

   Report
5. W

   Wyndeoux

   1 review

   3.0

   1 review

   Dined on 18 April 2022

   overall3food4service2ambience3

   The bread and butter was amazing! However, the rest of our meal was fairly small portions for the price and food wasn't as flavorful or cooked as requested (ie medium rare steak was medium well). The service was quiet slow and never asked how our food was to give an opportunity to request food be re-cooked to order. It wasn't terrible but would probably not go back anytime soon.

   Report
6. OT

   OpenTable Diner

   Baja California Sur

   1 review

   1.0

   1 review

   Dined on 16 April 2022

   overall1food1service1ambience2

   Awful service and food has gone done hill big time. Very disappoint for a party of 8.

   Report
7. DC

   DarrellC

   Denver

   27 reviews

   3.0

   27 reviews

   Dined on 30 March 2022

   overall3food3service2ambience3

   The service at the Fashion Place Brio is slower and indifferent. The food arrived late and was cold and had sat for a while. The waiter did not refill water or other drinks, and the other wait staff seemed to be standing around a lot, and not paying attention to the tables. The service at the City Creek location is much better. It is worth the drive to skip this location and have dinner at the downtown location. T

   Report
8. MH

   MakenzieH

   Salt Lake City

   2 reviews

   5.0

   2 reviews

   Dined on 5 March 2022

   overall5food5service5ambience5

   Great service- excellent food. The ambiance was so much nicer than Cheesecake Factory, which was a zoo! We were very happy we chose to go Brio. Waitress was very attentive and personable.

   Report
9. P

   Parkctychick

   Salt Lake City

   19 reviews

   3.0

   19 reviews

   Dined on 5 March 2022

   overall3food3service5ambience3

   Mediocre goid, prices high considering the quality.

   Report
10. DJ

    DJhoffy

    Salt Lake City

    3 reviews

    5.0

    3 reviews

    Dined on 4 March 2022

    overall5food4service5ambience5

    The food and service was great. Our server was very attentive and accommodating.

    Report
11. SP

    SarahP

    Salt Lake City

    17 reviews

    5.0

    17 reviews

    Dined on 26 February 2022

    overall5food5service5ambience4

    Best cheesecake! Carmel goodness ❤️ Super happy this location is on open table now!

    Report
12. OT

    OpenTable Diner

    Salt Lake City

    6 reviews

    4.0

    6 reviews

    Dined on 16 February 2022

    overall4food5service4ambience3

    It was all amazing except our table wasn’t level so it kept rocking back and forth

    Brio Italian Grille - MurrayResponded on 18 February 2022

    We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We have shared your comments with the team and hope to serve you again.

    Report
13. OT

    OpenTable Diner

    Salt Lake City

    3 reviews

    2.0

    3 reviews

    Dined on 16 February 2022

    overall2food2service4ambience3

    Very short staffed, wasn’t acknowledged for several minutes. My brio pasta had terribly dry, chalky chicken, the pasta wasn’t hot, however My husbands vodka pasta was perfect! We weren’t asked how the food was, and it was getting so busy so we didn’t complain. I don’t know that we would return

    Brio Italian Grille - MurrayResponded on 18 February 2022

    We appreciate your visit and apologize we did not meet your expectations. We are sharing your comments with the team for improvement. Thank you for reaching out to us.

    Report
14. RK

    RichardK

    Salt Lake City

    1 review

    5.0

    1 review

    Dined on 15 February 2022

    overall5food5service5ambience5

    Best restaurant I have ate at in a long time. Everything was perfect.

    Brio Italian Grille - MurrayResponded on 18 February 2022

    Thank you for choosing to dine with us at Brio Italian Grille. We're glad to hear you enjoyed your meal and hope to serve you again soon.

    Report
15. TM

    TimM

    Salt Lake City

    1 review

    2.0

    1 review

    Dined on 15 February 2022

    overall2food3service1ambience4

    Service was inattentive, and didn't present a professional appearance. My glass sat empty for most of the meal.

    Brio Italian Grille - MurrayResponded on 18 February 2022

    We're sorry to hear our service was not at it's best during your visit. We will be sure to work with our team to improve on this. We appreciate you reaching out and hope to see you again soon.

    Report
16. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 15 February 2022

    overall5food5service5ambience4

    Loved it, everything was perfect !

    Report
17. ES

    EricS

    Salt Lake City

    2 reviews

    vip
    1.0

    2 reviews

    Dined on 11 February 2022

    overall1food3service1ambience3

    Not the old Brio. Service was perhaps the worst I've ever had at this or other restaurant. We saw waiter when he took our order. Chastised us for a minimal change request to an order. Could not even get refills on our order, brought wrong order, had to go find another waiter to get resolved. When bill was presented, original waiter brought bill sat it down and left without saying a word

    Brio Italian Grille - MurrayResponded on 18 February 2022

    We aim to provide a great customer experience so we are very sorry to hear we fell short and appreciate your feedback. We hope for the opportunity to serve you again.

    Report
18. T

    Tammy

    Salt Lake City

    71 reviews

    vip
    4.0

    71 reviews

    Dined on 11 February 2022

    overall4food4service5ambience5

    The lasagna is the best I've ever had. Pork chop was perfect. My friend ordered the medallions medium well and they were rare . Sent back to be cooked a little longer and they forgot about it so it came after we were all done eating. Server was very nice. But I do think Brio is always a good option.

    Brio Italian Grille - MurrayResponded on 11 February 2022

    Thank you for choosing to dine with us at Brio Italian Grille. We're glad to hear you enjoyed your meal and hope to serve you again soon.

    Report
19. MD

    MDub

    Salt Lake City

    6 reviews

    2.0

    6 reviews

    Dined on 8 February 2022

    overall2food1service3ambience3

    I have always loved Brio and have ordered the Steak medallions, medium rare, several times. these spent a long time under the heat lamps and were dry and well done. The gorgonzola crust was singed and dried out. I made mention of it, but was told it would take some time as they were backed up. The restaurant was maybe 25% full so this was confusing. We waited so long for the food and could not spend another 30 min waiting on a new dish. I very reluctantly tried eating it, but got through one of three steak medallions. I did not ask for it to bed removed from the bill, but sent it back and was never offered something in its place or to remove it from the charge. This was incredibly disappointing considering our previous experiences.

    Brio Italian Grille - MurrayResponded on 11 February 2022

    We are very sorry about your experience. We appreciate your feedback and thank you for bringing these opportunities to improve to our attention. We will undoubtedly pass your feedback to the management team.

    Report
20. OT

    OpenTable Diner

    Phoenix

    3 reviews

    vip
    2.0

    3 reviews

    Dined on 6 February 2022

    overall2food3service1ambience2

    The waitress did not come by after taking our order, and it was not busy. Our drink orders were not taken. The waiter who delivered our food dropped it off and left without saying anything. It was bizarre. The dining room had curtains that were draped out from the ceiling and were stained from a water leak in the roof. Everyone has a bad day i guess, but the whole staff seemed off. We still tipped, because you never know the whole story, but this was not a good experience.

    Brio Italian Grille - MurrayResponded on 11 February 2022

    We're sorry to hear our service was not at it's best during your visit. We will be sure to work with our team to improve on this. We appreciate you reaching out and hope to see you again soon.

    Report
21. AL

    AnthonyL

    Salt Lake City

    1 review

    5.0

    1 review

    Dined on 29 January 2022

    overall5food5service5ambience5

    Excellent waiting time, excellent services, excellent atmosphere. Clean and friendly environment

    Brio Italian Grille - MurrayResponded on 11 February 2022

    Thanks! We're always happy to hear our team is going above and beyond for our guests. We look forward to serving you again.

    Report
22. CR

    CraigR

    1 review

    5.0

    1 review

    Dined on 29 January 2022

    overall5food4service4ambience5

    We had a lovely evening celebrating my daughter's birthday. The service was friendly and accommodating, the setting was inviting and warm and the food delicious.

    Brio Italian Grille - MurrayResponded on 11 February 2022

    Thank you for choosing to dine with us at Brio Italian Grille. We're glad to hear you enjoyed your meal and hope to serve you again soon.

    Report
23. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on 22 January 2022

    overall1food1service2ambience1

    Honestly, we typically enjoy Brio, but somewhere over the last few months their service, their drinks, and their food have been less than par. I typically go here every year to celebrate my birthday with my family. I order the raspberry mojito, artichoke dip, and some type of pasta. The artichoke dip was disgusting!...to the point where I had to choke it down. My family agreed. The drinks were bland, and weren't filled with fruit and mint like they normally are. If I'm being completely honest, I would've recommended Brio 6 months ago, but after today's visit....never. Disappointed to say the least.

    Report
24. KS

    KimS

    Palm Springs

    16 reviews

    4.0

    16 reviews

    Dined on 20 January 2022

    overall4food4service5ambience5

    Great time was had by all!

    Report
25. L

    Lisa

    1 review

    5.0

    1 review

    Dined on 14 January 2022

    overall5food5service5ambience5

    What a beautiful restaurant! The food was delicious and our server was great. I would definitely recommend!

    Report
26. DC

    DarrellC

    Denver

    27 reviews

    5.0

    27 reviews

    Dined on 5 January 2022

    overall5food5service5ambience5

    The table service was very good and the waiter was very attentive. We ordered the entree salads with Salmon. The food was excellent.

    Brio Italian Grille - MurrayResponded on 7 January 2022

    Thank you for that glowing review. We pride ourselves in providing excellent food & service to our guests and we're happy to see that reflected in your experience with us. We'll see you again soon.

    Report
27. CB

    CindyB

    West Palm Beach

    2 reviews

    1.0

    2 reviews

    Dined on 25 December 2021

    overall1food2service1ambience1

    Horrible! I made our reservation weeks in advance for a 7:15 pm special and small family Christmas Eve dinner. Apparently they decided that they didn’t really want to be open on Christmas Eve. They sat us at a table that had already been set for a party much larger then we were, the bread, water and menus already sitting at it, ice in all the drinks had melted. The waitress was asking for our orders before we even picked up the menu. Our appetizer, salads and main course we all delivered at the same time. The lights were full on bright, no atmosphere at all. After she brought our food she told us that as soon as we were done eating they were closing. We were in and out in 45 minutes. It was horrible, if they didn’t want to be open they should have called and asked if I wanted to order to go and take it home and enjoy my family meal, they could have asked if I could come in earlier or just cancel it. We spent $200 for a crap rushed meal, crap service and the atmosphere of a cheap diner. I have never been so disappointed

    Brio Italian Grille - MurrayResponded on 7 January 2022

    We are very sorry about your experience and appreciate your feedback. If you would be willing to further discuss your experience, please reach out to us at brioitalian.co m/contact to provide your contact information and include the details of your experience. Upon receipt of your contact information, a member of our team will reach out to you directly.

    Report
28. D

    Doreet

    1 review

    5.0

    1 review

    Dined on 25 December 2021

    overall5food5service5ambience5

    One of my favorite restaurants. Great food, service and atmosphere. I go there every chance I get.

    Brio Italian Grille - MurrayResponded on 7 January 2022

    We appreciate your loyalty & patronage. We hope to continue serving you and look forward to seeing you at your nearest Brio soon.

    Report
29. OT

    OpenTable Diner

    Salt Lake City

    6 reviews

    5.0

    6 reviews

    Dined on 18 December 2021

    overall5food5service4ambience5

    I was looking for somewhere nice to eat for me and my girlfriends anniversary and this place didn’t let us down. the food is amazing!

    Report
30. S

    Slow

    Salt Lake City

    21 reviews

    5.0

    21 reviews

    Dined on 12 December 2021

    overall5food5service5ambience5

    Brio is always good but I was disappointed they no longer serve Eggs Benedict for Sunday Brunch.

    Report
31. MP

    MarkP

    Salt Lake City

    3 reviews

    3.0

    3 reviews

    Dined on 7 December 2021

    overall3food5service1ambience3

    We were seated quickly and the server was right there when we were seated. She was quick at first with the drinks, but never brought the bread. The appetizers took about 25 minutes to get out with it entrees another 20 minutes after that (ordered about 5 minutes apart). My wife got the filet, which was seasoned excellently but it was overcooked. Ordered medium-rare and it came out with hardly any pink. The other food ordered was good. The waitress brought it our food and then we didn't see her again for about 15 minutes. We finally saw her and flagged her down to tell her about the overcooked steak, as well as ask for refills on drinks which had not been done. One of our party asked for a refill on her berry lemonade, and was brought a water. They ended up taking the filet off our check so that was good. When they brought the checks (which were split between the 2 couples) they were all mixed up. She had to go back to the computer twice to get them right before we could pay. Overall service was slow and the waitress seemed nice but just wasn't efficient or really present. The food was pretty good though.

    Report
32. DF

    DonF

    Las Vegas

    15 reviews

    vip
    5.0

    15 reviews

    Dined on 6 December 2021

    overall5food5service4ambience4

    Brio is a great restaurant, very convenient especially if you are visiting the Fashion Place mall around lunch or dinner. The food and service is excellent, they have a bar if you just want a quick bite and or a drink/glass of wine. Highly recommend!

    Report
33. W

    Wanship

    Salt Lake City

    4 reviews

    5.0

    4 reviews

    Dined on 3 November 2021

    overall5food5service5ambience5

    The Salmon Fresca was amazing. My mom loved the Brio pasta and Dad loved the gorgonzola beef medallions. My husband said the lasagna was good, but not great. The chopped salads were great and spinach artichoke dip was so good. Pecan bread pudding and warm chocolate cake were both delicious!

    Brio Italian Grille - MurrayResponded on 5 November 2021

    Thank you for choosing to dine with us at Brio Italian Grille. We're glad to hear you enjoyed your meal and hope to serve you again soon.

    Report
34. KH

    KathyH

    Salt Lake City

    67 reviews

    vip
    5.0

    67 reviews

    Dined on 22 October 2021

    overall5food4service5ambience4

    Love the food and the bar area is a lot of fun and much quieter than the dining area. Jordan is the best waiter and bartender ever. We go just to see him!

    Brio Italian Grille - MurrayResponded on 24 October 2021

    We appreciate your loyalty & patronage. We hope to continue serving you and look forward to seeing you at your nearest Brio soon.

    Report
35. DO

    DOUG

    Salt Lake City

    28 reviews

    5.0

    28 reviews

    Dined on 21 October 2021

    overall5food5service5ambience5

    We were treated very nice and food was great.

    Brio Italian Grille - MurrayResponded on 5 November 2021

    Thank you for that glowing review. We pride ourselves in providing excellent food & service to our guests and we're happy to see that reflected in your experience with us. We'll see you again soon.

    Report
36. OT

    OpenTable Diner

    Orange County

    1 review

    5.0

    1 review

    Dined on 14 October 2021

    overall5food5service5ambience5

    It was wonderful one of my favorite places !

    Brio Italian Grille - MurrayResponded on 15 October 2021

    We love to hear how much you enjoy dining with us at Brio Italian Grille. We look forward to welcoming you back again soon!

    Report
37. C

    Cliffy

    1 review

    2.0

    1 review

    Dined on 9 October 2021

    overall2food3service1ambience1

    Not a good experience at all. Service was horrible, manager wasn't much better. Food was sub par especially for the price. I will not go again

    Brio Italian Grille - MurrayResponded on 9 October 2021

    We are very sorry about your experience. We appreciate your feedback and thank you for bringing these opportunities to improve to our attention. We will undoubtedly pass your feedback to the management team.

    Report
38. S

    Slow

    Salt Lake City

    21 reviews

    5.0

    21 reviews

    Dined on 7 October 2021

    overall5food5service5ambience5

    I love the food at Brio. I have found a new go-to-salad. The steak salad is a must try!

    Brio Italian Grille - MurrayResponded on 9 October 2021

    Thank you for choosing to dine with us at Brio Italian Grille. We're glad to hear you enjoyed your meal and hope to serve you again soon.

    Report
39. OT

    OpenTable Diner

    Salt Lake City

    3 reviews

    5.0

    3 reviews

    Dined on 5 October 2021

    overall5food3service3ambience4

    Food was good. But I felt that the cost was more than what would have been expected from the good.

    Brio Italian Grille - MurrayResponded on 15 October 2021

    We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We have shared your comments with the team and hope to serve you again.

    Report
40. SS

    ShaunS

    San Antonio

    1 review

    5.0

    1 review

    Dined on 26 September 2021

    overall5food5service5ambience5

    Great place to have an informal family brunch. Loved the outdoor setting. Restaurant honored reservation requests very efficiently. Will go there back again.

    Brio Italian Grille - MurrayResponded on 9 October 2021

    We love to hear how much you enjoyed dining with us at Brio Italian Grille. We look forward to welcoming you back again soon!

    Report