Black Rock - Hagerstown - PRIORITY SEATING

4.5
153 reviews
$30 and under
Steakhouse
Welcome to Black Rock Bar & Grill, an award-winning steakhouse specializing in Certified Angus Beef ® steaks served and cooked to perfection by you on a 755-degree volcanic sizzling rock. Our concept ensures that every bite is just as hot and juicy as the first, and is always cooked just the way you like it! This method of cooking is the newest phenomenon in the culinary world. It creates a memorable dining experience, making Black Rock the ideal restaurant for special occasions, as well as for everyday dining with friends and family.

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What 153 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.7
Food
4.5
Service
4.3
Ambience
4.3
Value
Noise · Moderate
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OT
OpenTable Diner
1 review
Dined on 21 January 2022
Overall5Food5Service5Ambience5

Great as always!! Food was amazing and the server didn’t miss a beat.

OT
OpenTable Diner
Washington DC
5 reviews
Dined on 2 January 2022
Overall3Food4Service3Ambience4

Upon coming into the restaurant, wasn’t greeted but went on to provide my name on the reservation. After checking in at around d 3:58pm or so, we were told that it would be a few more minutes. After waiting about 15/20 minutes, I asked how much longer for our table and was told it was going to be a little longer. From asking, I felt as though the hostess was just not a joy to deal with that kinda made my initial feeling about celebrating a birthday down. After we sat down, the waiter and waitress were both great. Although it did get a little busy, the closing waitress (Rosa) for our table was great with managing multiple customers. Overall, I would give this another chance given that the hostesses at the front had a little more customer service presence to people spending $200+ for meals.

OT
OpenTable Diner
1 review
Dined on 31 December 2021
Overall3Food3Service3Ambience3

Was excepting a different atmosphere from pictures. The food was good cooking on the stone was unique. But once you get pass that it’s just a normal restaurant. Dress attain is very casual excepted since it’s attached to a mall.

J
Javkz
San Francisco
1 review
Dined on 31 December 2021
Overall4Food5Service5Ambience4

We asked to not sit at a high top and were seated at one. We were told it would be a longer wait for another table so we just took it.

OT
OpenTable Diner
1 review
Dined on 17 December 2021
Overall4Food4Service4Ambience4

Great place for dinner with family and friends. Food is good and reasonably priced.

NB
vipNajahB
San Diego
3 reviews
Dined on 10 December 2021
Overall5Food5Service4Ambience4

Enjoying time together with my hun!

OT
OpenTable Diner
1 review
Dined on 27 November 2021
Overall5Food5Service5Ambience5

Love eating here.

OT
OpenTable Diner
Washington DC
2 reviews
Dined on 20 November 2021
Overall5Food5Service5Ambience5

Very pleasant!!!

OT
OpenTable Diner
1 review
Dined on 12 November 2021
Overall5Food5Service5Ambience5

It was a great atmosphere with great service. Can’t wait to go back for my anniversary.

JW
JohnW
Washington DC
1 review
Dined on 1 November 2021
Overall3Food4Service3Ambience3

We arrived 15 minutes early for our reservation 6:30 for the 6:45 reservation. As the restaurant seemed less than 1/2 full and I had made “priority seating” reservations I was a little surprised that they told us to take a seat and that we would be seated at 6:45. So we sat. During this time period I took note that no parties left. We were seated at 6:45. Not sure why we had to wait. At that time I informed the hostess and the waitress that we were there for my wife’s birthday. Most of the restaurants I have celebrated birthdays at always brought a dessert of some type to help make the meal special. Might be something for you guys to think about. Other than that food was good and enjo

OT
OpenTable Diner
1 review
Dined on 16 October 2021
Overall5Food5Service5Ambience5

Awesome food

BL
BeckyL
1 review
Dined on 10 October 2021
Overall4Food5Service5Ambience4

Scheduled priority seating for 6:30. Arrived at restaurant to check in at 6:15. Waited until 6:50 to actually be seated.

JD
JohnD
Las Vegas
3 reviews
Dined on 10 October 2021
Overall5Food5Service5Ambience4

It was my first time at Black Rock and always heard about this HOT ROCK! This was the place that I had picked to go on my b-day night, but was not able to go and then a couple days later my son and father got to enjoy this place with me.

Next time it will be a date night with the wife and will invite some friends to come join me because the 1st impression was perfect!

JB
JeffB
1 review
Dined on 4 October 2021
Overall2Food3Service1Ambience3

Decent looking place with a decent looking menu, but I walked away disappointed. Service a little slow, and menu deceiving… had to pay an up charge for a salad when the menu clearly gives you a choice of a free salad, soup or cole slaw with any entree. Mallory told me she’d take care of that, but she wasn’t honest on that.

LI
LISAW
1 review
Dined on 25 September 2021
Overall5Food3Service5Ambience5

The meat was good but both mine and my husband's side were cold she took them back to "warm" them up and they came back cold. Over all a good experience

DB
DonnaB
1 review
Dined on 18 September 2021
Overall5Food5Service5Ambience5

Joy our server has excellent customer service we always enjoy the atmosphere with her. Also Ivy the manager is very attentive and very friendly. She makes it a point to come to the table to see how everything is going. We go to the restaurant every Saturday evening for date night and have never had a bad time.

OT
OpenTable Diner
Dallas
1 review
Dined on 10 September 2021
Overall5Food5Service5Ambience5

Get service and great food.

OT
OpenTable Diner
Las Vegas
6 reviews
Dined on 9 September 2021
Overall5Food5Service5Ambience3

Excellent service and food!

LA
LAS5308
Washington DC
5 reviews
Dined on 5 September 2021
Overall2Food2Service4Ambience2

Family in town and wanted to take them here to enjoy. Did call ahead seating and was told we would still have to wait close to an hour. As the hour approached we checked on our seating (6 people) they claimed they’d already text us on our table was ready and walked me to our table. I showed her there was no text received and in fact still waiting on that text the next day. They were unfriendly and not welcoming. The service was good but the food was not so great. For the cost it was not worth it. It is my 3rd time giving them a chance and that’s it. Not doing it again. They want me to spend that kind of money the first impression hostess needs to be a little more friendly.

OT
OpenTable Diner
Washington DC
5 reviews
Dined on 29 August 2021
Overall4Food5Service4Ambience5

Everything was amazing. However had a 730 reservation and did not get seated until almost 8.

LH
vipLindauH
Washington DC
5 reviews
Dined on 26 August 2021
Overall4Food5Service3Ambience3

We had to wait 15 minutes for the host to show up. The waitstaff tried to fine him or her and never could find them so they seated us themselves. Our waiter was excellent and very friendly and the food was delicious so it did make up for the absences of the host

B
Bajanqueen
Washington DC
1 review
Dined on 22 August 2021
Overall4Food5Service4Ambience5

Great value! Great food! Please be prepared to wait although you have "priority seating". Our server Allegra was exceptional and very attentive. Kudos to her for providing great customer service!

OT
OpenTable Diner
1 review
Dined on 18 August 2021
Overall5Food5Service5Ambience5

Celebrated our three year anniversary & had a delightful time! Quick service, delicious meals & overal great experience! Black Rock has never let us down! Oh, and order the spinach artichoke dip!!!!

OT
OpenTable Diner
1 review
Dined on 14 August 2021
Overall5Food5Service2Ambience4

Night started off great, but then the server started to not pay attention and had to ask her several times for refills along with a box and had to ask another employee to get us the box because our server still failed to do so.

OT
OpenTable Diner
Atlantic City
2 reviews
Dined on 8 August 2021
Overall4Food4Service4Ambience4

Good was good as usual but the rock sauce had a burnt taste to it like it was burnt in the bottom of the pot.

OT
OpenTable Diner
Washington DC
5 reviews
Dined on 4 August 2021
Overall5Food5Service5Ambience5

It was an amazing experience, great food an amazing drinks.

OT
OpenTable Diner
Charleston
1 review
Dined on 30 July 2021
Overall5Food5Service5Ambience5

Amazing. Beyond happy with my first time experience

TG
vipThatGuyMike
Miami
96 reviews
Dined on 28 July 2021
Overall5Food5Service5Ambience2

Service was amazing. Cheryl did a great job. Inside the restaurant wasn't very busy but there were dirty tables that didn't get bused the entire time we were there. The table we sat at hadn't been cleaned till we got there either. Other than that the experience was really cool!!

OT
OpenTable Diner
Washington DC
1 review
Dined on 24 July 2021
Overall5Food5Service5Ambience4

This was a wonderful experience! Who knew going to a restaurant and cooking your own steak could be so fun😊 our waitress was very nice and attentive. I will definitely come back!

TF
TheFoodie
Baltimore
11 reviews
Dined on 10 July 2021
Overall5Food5Service5Ambience5

Great food, excellent service, and great ambiance! The prices were very reasonable, for the food and drink we ordered. Highly recommend a visit to this one-of-a-kind restaurant!!

D
Douglas
Washington DC
2 reviews
Dined on 27 June 2021
Overall5Food5Service5Ambience5

This place is me and my wifes favorite place to eat. The food is awsome..

CH
CharlesH
Philadelphia
4 reviews
Dined on 20 June 2021
Overall5Food5Service5Ambience5

Great food and specials to include dessert. Team is patient and attentive. If you're in a hurry, they'll get you in and out. If you want to enjoy your time here, they'll pace everything real nice for you, sit back and enjoy.

T
Tricia
Las Vegas
1 review
Dined on 20 June 2021
Overall2Food3Service1Ambience2

Granted, our first time going was on Father’s Day, but it was at 3:30p … not a huge rush hour, but it took us over an hour to get our food. Our appetizer had been forgotten/came late and was cold. My husband’s side dish never did arrive. The food was just okay for the price level. The manager took $25 off our bill and provided an expired free appetizer coupon for our next visit, but I don’t think there will be a next time.

OT
vipOpenTable Diner
Washington DC
7 reviews
Dined on 20 June 2021
Overall5Food5Service5Ambience4

Stopped here (with reservations) on Father’s Day while driving home from vacation. Great concept and yummy food!!! Would try again if nearby or if a location was opened closer to the DC area.

CB
vipCourtneyB
Baltimore
6 reviews
Dined on 11 June 2021
Overall4Food3Service4Ambience3

This was our first time here. We did preferred seating and had our table right away. We had a party of 6… 4 adults and 2 teenage boys. We were sat in a booth that was half shaped. It was tight so not ideal at first. Became worse when dinners arrived and everybody ordered steak on a rock. No room for our side dishes or sauces. We were stacked on top of each other. With that said though, the steaks were amazing, our appetizers and salads were very good as well. However our side dishes came out cold. I asked for 1 dish to be replaced but everyone else didn’t want to wait and reheated side dishes in the stone (smart idea!). Dessert was also really good.
Our server was also very good and did her best to try to keep the table clear but tight space is tight space. Net net, any party over 4 adults should not be sat at the booths, especially if ordering steaks.

All in all we enjoyed the food and service!

OT
OpenTable Diner
Baltimore
1 review
Dined on 6 June 2021
Overall3Food4Service3Ambience5

Everything was good. We ordered everything, but the salads came out after the food except one and the missed our mushroom that we ordered and had to get it Togo. But we will return. It’s a great experience getting to cook your steak.

J
Joanne
Baltimore
1 review
Dined on 5 June 2021
Overall5Food5Service5Ambience3

We had a great time. Food was delicious and our waitress Gabby was the best!

OT
OpenTable Diner
1 review
Dined on 31 May 2021
Overall4Food5Service3Ambience3

Very unique presentation. Food was excellent. Service spotty (understandable with the quarantine).

DC
DanaC
1 review
Dined on 22 May 2021
Overall5Food5Service5Ambience5

We used Priority Seating. When we got there (a few minutes early) we were seated right away. The service and food were great. We’ll definitely go back.

B
Bruce
Atlanta
1 review
Dined on 19 May 2021
Overall2Food3Service4Ambience2

Over one hour wait!!!

FAQs

Black Rock - Hagerstown - PRIORITY SEATING offers takeaway which you can order by calling the restaurant at (240) 850-3365.

Black Rock - Hagerstown - PRIORITY SEATING is rated 4.5 stars by 153 OpenTable diners.

Black Rock - Hagerstown - PRIORITY SEATING does offer gift cards which you can purchase here https://www.blackrockrestaurants.com/giftcards.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.