BJ's Restaurant & Brewhouse - Nanuet
Our server Daniel did an excellent job. He was very friendly, attentive and took very good care of our table. Great experience. Thank you
Food and drink is good
Wehad a reservation for 2 PM. We arrived exactly at two and waited approximately 10 minutes for our table to be available even though the place was empty. We were a party of nine. We sat down and after a while the waitress came and took our drink order. We then waited a solid 35 minutes before I had to get up to ask the waitress if we could please place our food order to which she seemed annoyed that I expressed the need to order after such a long wait. When the food finally arrived (another half hour later) we had to ask several times for the things we needed to go with the meal. Ie. extra napkins, condiments and refills. One person never got their appetizer at all. Again, our waitress seemed annoyed when we reminded her of the things we needed as if we were being picky and snotty at the ridiculous amount of time things were taking and the things forgotten. When it was time for the check of course she was all smiles. Worst waitress ever. She is in the wrong business for sure. By the way, seven out of nine of the people at the table or in the restaurant business.
Everything was very good, wine selection was good.
This was a great meal.
They still made me wait 20 minutes after my reservation time and told me it is considered call ahead. You should write that so people know instead of them showing up on time for their reservation and still having to wait
great food excellent service great for groups love it
Burger was not prepared as ordered.
Went back to cook more and waiter brought a salad while we waited but everyone else was done by the time it came back.
So nice the chef was able to make my daughter's favorite meal event hough this is off the menu. We appreciated! Thank you very much.
Great times at BJ's Brewhouse, with much better food than other "chain" restaurants. Great service and a huge beer selection as well. Our waittress (Megan) was awesome!!!
When I walk in and mention that I had a reservation under Opentable, the host in which I believe she was a supervisor/manager, look at me strange and shock. Like why would you make a reservation with open table when we have more than half of the restaurant empty. The answer to her question, this is how I found you through Open Table otherwise I would have gone somewhere else. Considering that the restaurant wasn't full, the service was considerably slow. And amazed that I was brought my cappuccino that I ordered with no sugar caddy. I got up from my seat to the bar, to find the Host/Supervisor/Manager conversating with a wait staff, and so I stand an no one stops and ask can I help you! Where is the sense of service and urgency to assist your guest? So, I ask for sugar and I was brought some in a ramekin, with not a friendly smile..... My suggestion, if your not comfortable smiling and serving, this is not the industry for you!!
Nice atmosphere, very pleasant staff, but disappointing in this day and age that most entrees caloric values are close to my DAILY limit. Need more choices that offer lower calorie, simpler foods.
It was our second time there, 1st time was lunch. This time it was my wifes birthday. We had dinner. We both ordered those amazing pork chops!. One thing I was not happy about is the lighting where we sat! It was way to dark!! We were in the section right across from the bathroom entrance. This needs to b adressed.
Every thing including the reservation was as expected
There’s a reason we’ve made this our regular Thursday eatery. Thank you!!
Food was.not to good this time. The string beans had to be returned. They tasted as if the cook used windex to make them
Stopped her coming home from airport. Good value - had leftovers for lunch the next day! Not all good on plate came out got - ribs were lukewarm. But we enrolled in their Club, since we will come get again - convenient for us, good value. Extra shot it to our server Nas - Nastassja!
Very poor experience at the door. You make a reservation then are told you have to wait. After 20 minutes, we are told, that they don't make reservations for under parties of 7, yet we could make a party of 6 on line with Opentable. What nonsense.
It's best to go off peak as it is just not good when it is busy,
Cool place. Wide selection of foods to choose from!
Great for any occasion. Celebrations, family dinners or date night.
Pretty pricy for bar food. Boneless wings not great. Rest of the food was pretty good. Service was ok.
Food is great but a little pricey. I had to wait for my seat for about 15 mins but overall a nice restaurant
Very busy, but it was a Saturday night so that’s expected. We had a reservation and therefore didn’t have to wait more than two minutes to be seated. The food was very good, and their menu has a really impressive selection. Overall a really nice place and I look forward to going back soon to try out some more of their endless menu.
Where to begin? The two soups arrived cold and when we sent them back they were still cold. One of our main courses arrived 15 minutes after the rest of our orders were served. Service extremely slow. We were there for 2 1/2 hours!! And by the way, this is not an inexpensive place. It was a real turnoff. We eat there once a week but I'm not going back so soon.
Recently, a blood test showed that I was gluten intolerant and I was hoping that BJ’s would have a lot of good options for me because I had always enjoyed their restaurant before then. But their gluten-free options were few and far between and it made me quite sad. I got a burger with a gluten free bun but it came out at first with a regular bun, which i knew it had to be because it looked too tasty. I’m glad I didn’t just take it at face value. But my server easily whisked it away to be fixed which I appreciate! But when it came back it was so sad plus it didn’t have the Parmesan on the bun like it was supposed to. The burger itself was great though. And my baked potato, while good, was nothing spectacular. I’m glad it was a fairly cheap burger or else I’d feel worse about it, and I’m very glad for the great service!
The food was good, especially dessert, but our waiter was not the best. He come around to check on our group once after our drink order. So much time had passed we didn’t bother to order another. We told him we wanted to order dessert but then needed our checks. We also asked him to split the checks since there were five of us on business. He made a smart remark about having to do it. We were done with our dessert before he come to double check the separation of our check. Two hours was way too long!
Really enjoyed my experience here as it was very good value with a lot of different food choices available. You can be as gluttonous as you want by going with the standard pub fare (E.g. Pizza, burgers, wings, etc.) or you can be as healthy as you want with their EnLightened options (many choices less than 700 calories) that are just as delicious. Great place to get a good beer (many great BJs brewed choices), hang out with friends, and catch the game!
so many options for vegetarians! my 4 year old loved it too! the service was perfect
The girl at the front taking memes and doing the seating Initially wouldn’t honor my opentable reservation. So I asked to speak with the manager who was very polite and helpful and came through.
We were all pleased with our selections from Quineo shrimp bowl, rib eye and sirloin steaks. The service was great. Very efficient. We were seated immediately with our reservation. We will be back!
The server we had was excellent. I am Italian and very rarely order pasta out, I had the baked ziti which was so good. I would order again. All the meals we had were very tasty. Definitely will be back
Enjoyed my experience at the restaurant. The service was great and the food was good as well. Will be back again.
Made a reservation on on table. When I arrived at the restaurant they said they do not take reservations only call ahead seating. Told me I had to wait 20 minutes for a table. I was not amused. If I was allowed to make a reservation on open table they needed to honor it.