Bill's Restaurant & Bar - Liverpool

3.8
554 reviews
£25 and under
British

Top tags:

Casual
Located in Liverpool ONE, Bill’s Liverpool restaurant is just the place to take time out from shopping and recharge your batteries. Open for breakfast, lunch, dinner and everything in between, you can sit quietly with a coffee, meet up with friends for lunch or visit in the evening when the candles are twinkling.
What 554 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.8based on recent ratings
4.0
Food
3.8
Service
3.9
Ambience
3.6
Value
Noise · Moderate
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CD
CatherineD
1 review
Dined a day ago
Overall1Food1Service1Ambience3

Made a reservation which wasn’t even recognised. Waited a whole hour and food never arrived, told to wait further so left. Such a contrast as food was EXCELLENT when I went that week on the Tuesday.
Very disappointing.

TB
TonyB
1 review
Dined 2 days ago
Overall5Food5Service5Ambience5

Excellent all round but getting a bit expensive for a casual meal out.

JM
JenniferM
Glasgow
1 review
Dined 3 days ago
Overall1Food1Service2Ambience3

We were very disappointed with our experience at Bill’s. The service was very slow, our food was poorly cooked (tough chicken, inedible broccoli, congealed sauce, rare burger and over cooked chips), not wanting to cause a fuss we ate what we could. When our plates were collected eventually we explained why did not enjoy our meal, which was met with a standoffish attitude, the staff member could then be seen talking to other staff members and looking at us and nobody came to our table again for at least 25mins, however we did see a member of kitchen staff walk through the restaurant with two bin bags and put them in through a door next to the bar. We got the bill after flagging someone down, paid the full amount minus the 12.5% gratuity they add on and left. The location of the restaurant, level access and gluten free menu were all factors for us in choosing to eat at Bill’s, however, unfortunately we will not be back after this experience.

J
Jean
London
2 reviews
Dined 3 days ago
Overall3Food4Service2Ambience4

We have eaten at Bill's in Liverpool a number of times but unfortunately this breakfast visit was a bad exception. The service was really slow and our coffee was brought as an afterthought.

AA
AshleyA
Liverpool
1 review
Dined 4 days ago
Overall5Food5Service5Ambience5

Awesome food, excellent service, highly recommend

OT
OpenTable Diner
Cheshire
2 reviews
Dined 4 days ago
Overall5Food4Service5Ambience5

We were greeted by a lovely gentleman called Anthony, I think! He was very attentive and was excellent at managing all the outside tables

AG
AliG
Liverpool
1 review
Dined 5 days ago
Overall5Food4Service5Ambience4

A friendly restaurant with a decent menu, including fixed-price. My friend and I enjoyed a leisurely lunch and a couple of drinks in a friendly atmosphere. Quiet enough to talk. Will go there again, definitely.

AG
AnthonyG
1 review
Dined on 12 September 2021
Overall5Food5Service5Ambience5

Excellent service, very polite and helpful. A nice cosy atmosphere.

E
Emily
1 review
Dined on 12 September 2021
Overall1Food1Service1Ambience1

I have visited different Bills locations all across the UK and have made it a city break tradition to go to Bills for breakfast. However this was the only bills that has been a total disappointment and has really tainted my previously high opinion.

I booked a table weeks in advance, however when I arrived I was told the only tables left were inside as the restaurant was busy. So booking the table was pointless as tables inside were given to walk ins instead of being reserved for the actual bookings.

As it is the middle of September in the UK, unsurprising it was cold and started raining whilst we were sat outside. I asked twice if we could be moved inside when a table became available, however I saw tables leave and new people were shown to the tables while we were left outside.

The service was extremely slow and unresponsive. We were sat down for a long time before being approached by our waiter. After waiting 20 minutes for our drinks we had to ask the waiter where they were, and our two hot drinks arrived with no spoons. We asked the waiter for a spoon as we wanted to add sugar, however we didn’t get any. As we were sat under a heat lamp I asked if it could be turned on as I was cold, the waiter said he would find out but again we had no response. When the rain got heavier we asked if they could open the cover above us but we were told it was broken. Eventually I saw a table inside and asked if we could move.

Once we were inside it had been over 50 minutes since ordering 2 pancakes. I asked a waitress who seemed to be the manager if she could check on our food. After saying she would check she then walked past our table multiple times, it felt as though we were being totally ignored. When I asked her again if there was an update she told me our order had been lost so the chefs would start it now. We had to cancel the order as we had been there over an hour and the service was terrible. We left feeling completely disappointed and frustrated.

OT
OpenTable Diner
1 review
Dined on 10 September 2021
Overall1Food1Service2Ambience2

Food was awful … I ordered Miso Salmon - was bland and had no flavour … my husband ordered steak, egg and chips … he said he’s had better chips at McDonald’s and the steak was a minute steak.
Really disappointing….. will not be going again

SQ
SharonQ
Norfolk
3 reviews
Dined on 7 September 2021
Overall5Food5Service5Ambience5

Great early evening casual dining, staff helpful without being intrusive

RG
RebeccaG
Liverpool
1 review
Dined on 7 September 2021
Overall4Food5Service4Ambience5

Food was amazing! Would definitely return for the food! Our server was very stressed out due to it being really busy which I can understand why it’s so busy but maybe have some more servers in especially for breakfast! He was still amazing and catered to al loud needs but it was clear he was run off his feet. Will definitely return though as the food was splendid

L
Leanne
1 review
Dined on 5 September 2021
Overall2Food3Service1Ambience3

Unfortunately didn't rate our experience very highly. The host was nice and showed us to our table right away. The waiter lacked any effort. They came back after about 10 mins to tell me they had no pancakes which I really wanted. I said OK I'll just have what he's having the traditional (this wasn't what he had ordered, my fault I should have asked for the menu but didn't want to feel like I was a nuisance)
At this point I should have just left because we still hadn't even had our drinks yet. They took ages and the food even longer. The food was adequate but not worth the long wait.

EC
EmmaC
1 review
Dined on 5 September 2021
Overall5Food5Service5Ambience5

Lovely food in great location and nice ambiance. Attentive service. Would recommend.

S
Stephen
1 review
Dined on 5 September 2021
Overall5Food5Service5Ambience5

Fabulous as always, gets very busy so booking is advisable . Lovely staff great atmosphere.

E
Evie26
Liverpool
1 review
Dined on 4 September 2021
Overall5Food5Service5Ambience5

A table of five, all very impressed, lovely place, great food, good portion sizes and very good service too.

KS
KimS
Liverpool
1 review
Dined on 4 September 2021
Overall3Food3Service3Ambience3

Good for breakfast, food could be a bit jotter, but overall fine

LC
LouiseC
Cheshire
1 review
Dined on 3 September 2021
Overall2Food1Service4Ambience4

Way too expensive for what you get I’m afraid. Need to cook the bacon more too x

OT
OpenTable Diner
Liverpool
1 review
Dined on 30 August 2021
Overall4Food4Service5Ambience4

Nice food and good service, a bit quiet

PA
PhoenixA
Liverpool
1 review
Dined on 30 August 2021
Overall5Food5Service5Ambience5

Great food, service and price. Lovely vibe. Would recommend!

L
Laura
1 review
Dined on 30 August 2021
Overall5Food5Service5Ambience5

The food was delicious as always, and the staff were so lovely and helpful. I would really recommend this place to go and eat

CG
ClaireG
1 review
Dined on 30 August 2021
Overall5Food5Service5Ambience5

Not had a bad meal in here yet, the food is always lovely, hot when it arrives and a great choice on the menu. Staff were great too, served quickly and with a smile.

AM
AndyM
1 review
Dined on 29 August 2021
Overall5Food5Service5Ambience5

Great friendly place to eat. Good food and polite helpful staff -could not fault the visit

K
Keegs
London
1 review
Dined on 29 August 2021
Overall3Food1Service2Ambience3

One waiter completely ignored my request for pepper and I needed to get it myself before the food got cold. The eggs benedictine had a dribble of sauce and the ham was not at all nice, very poor quality food experience overall.

AB
AlisonB
Liverpool
1 review
Dined on 28 August 2021
Overall4Food5Service5Ambience5

Great food and reasonably priced but the price of the drinks are so expensive in comparison.

PB
PaulineB
1 review
Dined on 28 August 2021
Overall1Food1Service1Ambience1

We visited Bill’s on Saturday 28th August at Liverpool one. Two of our party ordered the buttermilk chicken burgers. They arrive looking very well done. We complained and the manager came to say that is how the burger looks. She offered us an alternative. We then ordered a fillet chicken burger. We were told it would take 7 minutes. In the meantime we became the talk of the staff who we could see being discussed by all staff. Not very professional. Everyone in our party had eaten their food and still no sign of our burgers. After nearly 45 mins our burgers arrived. They were cover in a spicy sauce and it wasn’t very enjoyable. We will not be going back.

DC
DeanneC
1 review
Dined on 26 August 2021
Overall1Food1Service1Ambience1

Awful, from start to finish. No service, we were left waiting 30 minutes to get menus despite asking. Then waited a further 20 minutes to get our order taken. Got drinks after being in the restaurant for an hour! Meals came out individually and we had to chase for gem.
Food was tasteless.
Tables left for 45 minutes without being cleared. All left hungry and ended up at sandwich shop!!!

L
Laura
1 review
Dined on 26 August 2021
Overall1Food1Service1Ambience1

Booked a table- wasn’t ready
Ordered drinks - had to ask after 20mins if they are ready (could see them on counter hot drinks went cold)
Food came staggered - 5-10 mins apart (was the same dish too- scrambled egg and toast)
Ordered pancakes with these and they never turned up, told waiter to forget it in the end.
Poor experience overall.

LH
LucyH
Newcastle
1 review
Dined on 25 August 2021
Overall4Food5Service1Ambience3

Service woeful and to be charged a service charge was cheeky. Wine offer not taken off bill and so now have to go out of my way to claim back £10 - after spending £180! Disappointed

CR
ChloeR
1 review
Dined on 25 August 2021
Overall5Food5Service5Ambience5

We came for dinner and breakfast seperate days and enjoyed both. Although when we came for breakfast there was a gentleman serving us who was absolutely wonderful considering he was working on his own with all the tablets outside when it was very busy. It just could’ve been staffed a little better to help him out. But over all the food was delicious

BL
BarryL
Hampshire
3 reviews
Dined on 24 August 2021
Overall4Food5Service5Ambience4

Good tasty food and friendly service. Located in Liverpool 1 near Albert Dock - would recommend it

PC
PatC
Liverpool
1 review
Dined on 23 August 2021
Overall5Food5Service5Ambience5

Staff very helpful when asked questions about the food and advised on the menu
Stefan our waiter was very attentive and helpful
Would certainly go back

JW
JeanW
1 review
Dined on 23 August 2021
Overall5Food5Service5Ambience5

I always love coming to Bill's in Liverpool. When I lived in Witney I often went to Bill's there. On Monday 23 August I visited Bill's in Liverpool with my friend. As always everything was perfect . Charlotte who I had met on a previous visit was very helpful and has a lovely smile. On my previous visit with my niece in July, Xavier waited on us and he too was helpful and friendly. We also met Nicola who is the manager and once again she was friendly and efficient. I have my birthday coming up 24 September and I will be in Liverpool again and planning a birthday get together with my family and will have Bill's Liverpool One as an eating place.

WG
WendyG
London
2 reviews
Dined on 22 August 2021
Overall5Food5Service5Ambience5

Lovely to eat outside, friendly waiter excellent food as always in Bills

P
Paul
London
4 reviews
Dined on 21 August 2021
Overall5Food5Service5Ambience5

Really enjoyed our meal here with friends. Food and service were great.

LM
LorraineM
Liverpool
1 review
Dined on 21 August 2021
Overall3Food2Service3Ambience2

Chicken served pink, felt staff could’ve managed more efficiently and replacement meal not much better

OT
OpenTable Diner
Warwickshire
1 review
Dined on 19 August 2021
Overall5Food5Service5Ambience5

Very friendly staff and great service 👍

S
Scott
1 review
Dined on 18 August 2021
Overall5Food5Service5Ambience5

Great food and affordable. Staff dealt with any problems in the restaurant well and well very helpful

AH
AlfieH
1 review
Dined on 16 August 2021
Overall2Food2Service2Ambience3

Steak over cooked

Charged double for single

Added supplements to bill that we didn’t have

Slow to correct any problems

K
Koala
Berkshire
1 review
Dined on 15 August 2021
Overall2Food2Service1Ambience2

A really disappointing experience. Forgotten drinks, food not great and poor service.

FAQs

Bill's Restaurant & Bar - Liverpool is rated 3.8 stars by 554 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.