Bertucci's - Montgomeryville

4.2
77 reviews
$30 and under
Italian
Bertucci’s restaurants are firing-up brick ovens from New England to Virginia, each reflecting the distinct character and local charm of its community. Like the original Bertucci’s, every kitchen is open, making our brick oven part of the restaurant experience. With a long-standing commitment to hospitality, we welcome you as our guest and promise to treat you as part of the Bertucci’s family.
What 77 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.1
Food
4.1
Service
3.9
Ambience
4.1
Value
Noise · Quiet
57% of people would recommend it to a friend
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j
vipjpershing2
Philadelphia
99 reviews
Dined on 6 November 2020
Overall4Food5Service5Ambience3

Service and pizzas were great. No beer on tap. Bertuccis comes up short when compared to Uno with beer selection. I did like the Samuel Adam’s 76 but prefer beer on tap.

Bertucci's - Montgomeryville
Responded on 11 November 2020

We appreciate you taking the time to provide your feedback. We hope to serve you again soon.

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B
vipBernie
Philadelphia
5 reviews
Dined on 30 October 2020
Overall2Food3Service2Ambience2

No beer on tap. No olives for martini. Brand of vodka limited. Requested table near bar when reservation made and no consideration to request.

Bertucci's - Montgomeryville
Responded on 4 November 2020

We appreciate you taking the time to write to us and are sorry to hear you did not fully enjoy your recent visit. Please know that your feedback will be shared with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.

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OT
vipOpenTable Diner
Philadelphia
1 review
Dined on 18 October 2020
Overall2Food2Service1Ambience3

Service was slow. Food was just ok

Bertucci's - Montgomeryville
Responded on 23 October 2020

We appreciate you taking the time to write to us and are sorry to hear you did not fully enjoy your recent visit. Please know that your feedback will be shared with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.

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m
myesham
Philadelphia
2 reviews
Dined on 25 September 2020
Overall5Food5Service5Ambience5

Great experience

Bertucci's - Montgomeryville
Responded on 1 October 2020

Thank you! We look forward to welcoming you back to Bertucci's soon!

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G
Girlsdayout
Philadelphia
6 reviews
Dined on 16 August 2020
Overall5Food4Service5Ambience5

Everything was great. Family dinner celebration for our son going off to college. Thank you!

OT
OpenTable Diner
Philadelphia
3 reviews
Dined on 8 August 2020
Overall3Food3Service4Ambience3

Food avg for the prices bathrooms dirty and not towels or air to dry your hands. Bugs flying all over and loud birthday party.

j
vipjpershing2
Philadelphia
99 reviews
Dined on 23 July 2020
Overall5Food5Service5Ambience4

Service and food were excellent for lunch!

G
Girlsdayout
Philadelphia
6 reviews
Dined on 11 July 2020
Overall5Food5Service5Ambience5

Great food. Friendly staff. Clean and COVID-19 guidelines followed.
Thank you so much!!! A meal I finally could enjoy out and not have to cook. 😊

b
vipbmja69
Philadelphia
44 reviews
Dined on 30 June 2020
Overall5Food4Service5Ambience4

Was a nice night and we were the only ones outside so it was quiet. Our waitress Kyra was very nice and on point.

OT
OpenTable Diner
Philadelphia
2 reviews
Dined on 14 February 2020
Overall3Food3Service2Ambience2

My husband and I went for lunch on Valentine’s Day. We went because we saw there was a 2 for $35 deal from an advertisement. I had to ask for that menu because it wasn’t given to us or mentioned. Then, they couldn’t even find a menu of the special-only one copy that was written on from the back. I would’ve thought that if they were advertising it, they would have plenty of menus available? They also had too many TVs on-and a really weird program on in the bar. The food was good though.

Bertucci's - Montgomeryville
Responded on 16 February 2020

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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NH
vipNancyH
New York Area
71 reviews
Dined on 8 February 2020
Overall5Food5Service5Ambience5

Excellent meal. Rolls when warm are simply the best.

Bertucci's - Montgomeryville
Responded on 13 February 2020

Thank you! We look forward to welcoming you back to Bertucci's soon!

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OT
OpenTable Diner
Philadelphia
2 reviews
Dined on 27 December 2019
Overall5Food5Service5Ambience3

Excellent attentive server!

Bertucci's - Montgomeryville
Responded on 9 January 2020

Thank you! We look forward to welcoming you back to Bertucci's soon!

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KB
KateB
Washington DC
2 reviews
Dined on 23 December 2019
Overall1Food4Service1Ambience3

We have been to this Bertucci’s quite a bit over the years, but hadn’t visited recently. This was by far the worst experience I’ve had there ever. The service was unbelievably slow, and they weren’t even busy. The restaurant was nowhere near full. The server never made an apology for the slow service. My husband eventually went to someone who appeared to be the manager, at least directing servers as the food came out. He went to this manager after we were had been waiting over 45 minutes after we ordered... maybe even close to an hour. No apology and no accommodations made. Even after we told them we had to have our food or we were going to leave. Then there was a flurry by the kitchen. 2 people in our party ordered salmon which came very dry like it had been Cooked for a while and maybe was sitting around. My salad oddly enough was the last to appear after I asked about it. Unfortunately we won’t be returning.

Bertucci's - Montgomeryville
Responded on 31 December 2019

Thank you for taking the time to write this review as our customer’s feedback is very important to us. We apologize your experience was not up to our usual standards. We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future. Thank you again for reaching out to us.

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R
vipRugbyleo
Philadelphia
5 reviews
Dined on 14 December 2019
Overall2Food2Service4Ambience3

Other Bertucci's have done a materially better job with our Sporkie. Waiter was nice and helpful but the food itself was disappointing.

Bertucci's - Montgomeryville
Responded on 17 December 2019

Thank you for choosing Bertucci's. We appreciate you for taking the time to review our restaurant.

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j
vipjpershing2
Philadelphia
99 reviews
Dined on 16 November 2019
Overall2Food4Service3Ambience2

We had reservations but knew we would be waiting as we approached the restaurant and the crowded entrance. We waited over 1/2 hour and most people were complaining. The restaurant appeared to be understaffed like a lot of chains are these days. The entire dining experience was slow and we weren’t in a rush. The food was good but the restaurant needs to up their game if we are to come back.

Bertucci's - Montgomeryville
Responded on 19 November 2019

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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BR
BruceR
Philadelphia
12 reviews
Dined on 15 November 2019
Overall5Food5Service5Ambience5

Very nice evening!

Bertucci's - Montgomeryville
Responded on 19 November 2019

Thank you! We hope to see you at your nearest Bertucci's soon!

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OT
vipOpenTable Diner
Philadelphia
2 reviews
Dined on 1 November 2019
Overall1Food4Service1Ambience4

The food was good as we have come to expect. What we do not expect or appreciate is terrible rude service. Brett was our server as it was a disgrace from the time we sat down. It took him over 5 mins to greet us, than as he took our drink order we started to walk away before we finished ordering. This happened again while ordering dinner. My wife who is a very pleasant person said thank you to brett 7 different times and no reply. The table behind is came in 20 mins after us and got there food 15 mins before us. We over heard a server say he forgot to put our order in.

Its no wonder why this restaurant went out of business in the past. It a shame that servers with zero work ethic can keep a job like this.

Bertucci's - Montgomeryville
Responded on 5 November 2019

Our service should have been much better than what you received. Please know that we will address this with our team and will do our best to make this an isolated experience. Thank you for taking the time to leave us your feedback!

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OT
vipOpenTable Diner
Philadelphia
12 reviews
Dined on 1 November 2019
Overall3Food2Service2Ambience2

4 adults on Friday night. Took too long from order to get our meal. Over 50mins waiting after ordering then service cold personal pizza & nearly warm chicken parm & pasta. Manager was aware & comp pizza but whole experience was not great for Friday night dinner with friends

Bertucci's - Montgomeryville
Responded on 5 November 2019

"We appreciate you taking the time to write to us and are sorry to hear you did not fully enjoy your recent visit. Please know that your feedback will be shared with our management team in an effort to improve future guest experiences. Thank you for reaching out to us. "

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JL
vipJeffL
Philadelphia
9 reviews
Dined on 26 October 2019
Overall2Food3Service1Ambience3

We were excited to see Bertucci's reopen and very busy. We got seated within a minute or two of our reservation time and it went downhill from there. It was 15 minutes before someone even came to get drink orders. The waitress messed up or drink order, service took forever, and then she couldn't find our bill. We were there for an hour and 1/4. They said they were overwhelmed and apologized to everyone for service delays. I would think Saturday night at 7pm would be expected to be busy and as a newly reopened restaurant they would want to put their best foot forward. I'm not sure if this was a unique situation due to unexpected staffing shortage but they never indicated that. Not sure we'll try again for a while. The food, when it came, was OK.

Bertucci's - Montgomeryville
Responded on 29 October 2019

Hello Jeff, we apologize for the longer than expected wait time. The management team has been made aware of your comments for improvement in our service and expediency.

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RB
RyanB
Philadelphia
3 reviews
Dined on 5 October 2019
Overall1Food1Service1Ambience1

Absolutely horrible experience. We won’t go back. Service was poor. Food was worse.

Bertucci's - Montgomeryville
Responded on 9 October 2019

Thank you for taking the time to write this review as our customer’s feedback is very important to us. We apologize your experience was not up to our usual standards. We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future. Thank you again for reaching out to us.

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RG
RichG
Philadelphia
1 review
Dined on 24 September 2019
Overall3Food4Service3Ambience2

Slow night so quiet. Waitress was engaging. Service was timely

Bertucci's - Montgomeryville
Responded on 27 September 2019

Thank you, Rich! We look forward to welcoming you back to Bertucci's soon!

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AW
AprilW
New York Area
17 reviews
Dined on 14 September 2019
Overall3Food3Service3Ambience3

I haven't been to a Berucci's in a while, but I feel like they used to be much nicer than this. The restaurant was clean and the employees were friendly, but the place felt worn out and the service wasn't great. They never brought back my sons roll after cooking it. Our one pizza was undercooked. The place just felt really worn and blah.

Bertucci's - Montgomeryville
Responded on 17 September 2019

Thank you, April, for taking the time to write this review as our customer’s feedback is very important to us. We apologize your experience was not up to our usual standards. We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future. Thank you again for reaching out to us.

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e
edie3dogs
Philadelphia
12 reviews
Dined on 5 September 2019
Overall3Food3Service3Ambience3

The meatballs and rolls were good. Lunchtime is much better when you can enjoy unlimited salad with your meal and the wait staff is more attentive.

Bertucci's - Montgomeryville
Responded on 10 September 2019

We are happy to hear how much you enjoyed your meal with us! We look forward to welcoming you back again soon.

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JW
JenniferW
Philadelphia
2 reviews
Dined on 2 September 2019
Overall5Food4Service5Ambience4

We went for a birthday party. They nicely accommodated us, and the service was exceptional.

Bertucci's - Montgomeryville
Responded on 4 September 2019

Thank you for choosing Bertucci's to celebrate your special occasion! We appreciate you sharing your experience with us and hope you visit us again soon!

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SM
SaraM
1 review
Dined on 23 August 2019
Overall5Food5Service4Ambience4

My son loved getting to make his own roll!
B

Bertucci's - Montgomeryville
Responded on 26 August 2019

Thank you, Sara! We are happy to hear how much you enjoy dining with us at Bertucci's! We look forward to welcoming you back again soon!

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T
Terrific
New York Area
14 reviews
Dined on 23 August 2019
Overall4Food3Service4Ambience3

Just what you would expect at. Chain restaurant.

Bertucci's - Montgomeryville
Responded on 26 August 2019

Thank you for taking the time to leave a review! We look forward to welcoming you back to Bertucci's soon!

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NH
vipNijahH
Philadelphia
32 reviews
Dined on 16 August 2019
Overall4Food3Service5Ambience3

My server Mickey was great, silano pizza disappointing. I have tried everything on the menu but the salmon. I will not be back.

Bertucci's - Montgomeryville
Responded on 19 August 2019

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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j
joel
1 review
Dined on 15 August 2019
Overall1Food1Service2Ambience1

I can see why this franchise is in trouble. Our food came out late. About 40 minutes. Mine was luke warm. Huge gap in-between drinks. This place was not busy either. Waiter was disinterested. Had some attitude later on. Plus my girl friend was looking at the blinds on the window and they were just plain filthy. Food just average. I told my friends to stay far away. I will not be going back.

Bertucci's - Montgomeryville
Responded on 19 August 2019

We are sorry to hear you had an unsatisfactory experience and value your feedback. We will be sure to share this experience with our staff in an effort to improve future guest experiences.

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JO
JenOK
Philadelphia
10 reviews
Dined on 29 July 2019
Overall3Food2Service5Ambience3

I was really looking forward to going to dinner here and I was really disappointed in the food and was surprised at the final cost without alcohol.

Bertucci's - Montgomeryville
Responded on 1 August 2019

Jen, we regret to hear that your meal was not up to par during your most recent visit. We appreciate that you have taken the time to write to us, as it will only help us improve ourselves. Thank you.

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j
vipjpershing2
Philadelphia
99 reviews
Dined on 26 July 2019
Overall4Food4Service5Ambience3

Service was very attentive and the food was good. They lose 1 point for being out of Samuel Adams Summer Ale

Bertucci's - Montgomeryville
Responded on 29 July 2019

We are so glad you had such a great time with us. We look forward to seeing you back soon!

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MS
MattS
1 review
Dined on 20 July 2019
Overall1Food3Service1Ambience1

From the bon greet from the host to the server who didn't want to be there. All around horrible experience I had s reservation at 6:30 I didn't get my food until 8:00. I left at 8:45. Not a dinner you want to spend with 2 two year olds. When out to dinner with family you don't want to be there for that long. Kids can't stay still that long.
My server never came to table to check on us. I had to walk to the bar to get a refill on my soda. He just didn't care. Never will be back.
Four servers and one host working on a Saturday night does not cut it to run a business and ptovide a great experience. It ruined my family night. I get one weekend day a month to spend with my family and this one won't be forgotten.

Bertucci's - Montgomeryville
Responded on 29 July 2019

We are so sorry to hear that we let you down – especially on such a special day. We appreciate that you have taken the time to write to us, We will be sure to share this experience with our staff in an effort to improve future guest experiences.

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RA
vipRAGMAN
Philadelphia
34 reviews
Dined on 24 June 2019
Overall3Food2Service3Ambience2

Typical Bertucci's meal. Lots of carbs, homemade tomato sauce and cheese. The caesar salad was HUGE! Good service, reasonable pricing.

M
Mardhy
1 review
Dined on 16 June 2019
Overall3Food2Service1Ambience4

The food was OK but the service was very poor. We waited for our food a long time and had to request several times for things like drink refills, boxes for packing left overs, etc over and over. The place wasn't busy at all.

WT
WillT
Philadelphia
1 review
Dined on 8 June 2019
Overall5Food4Service5Ambience4

The service and wait staff we’re phenomenal, acting as a team to provide more efficient service.

OT
vipOpenTable Diner
Philadelphia
3 reviews
Dined on 6 June 2019
Overall1Food2Service1Ambience2

We sat for about 30 min before anyone talked to us or even took an order. No drinks for about 45 min. Food was not hot when finally served. We were there about an hour and a half. Not a great experience

j
vipjpershing2
Philadelphia
99 reviews
Dined on 24 May 2019
Overall4Food4Service4Ambience3

Food was very good as was the service.

S
Shelly
Philadelphia
6 reviews
Dined on 12 May 2019
Overall4Food5Service3Ambience4

Our server was fabulous but could not help but notice others were struggling

LB
LanB
Philadelphia
3 reviews
Dined on 12 May 2019
Overall3Food3Service3Ambience3

Originally seated 7 people in a table made for 6. They moved us to a better spot but I think waitress was overwhelmed. Took forever to just take drink order (10-15 min). After that, she was pretty good.

KC
KevinC
1 review
Dined on 12 May 2019
Overall5Food5Service5Ambience4

Always an excellent meal. We are treated well as weekly diners by both Tyler and Charles. The food is very good and the price is reasonable.

BW
BeckyW
1 review
Dined on 11 May 2019
Overall2Food2Service2Ambience2

We went on a Saturday night and they seemed super short-staffed. The employees that were there really were doing their best but they just had too much to do and not enough help. We had reservations but still had to wait for over 20 minutes for a table. I got the silano pizza which I always get and typically love but it seems like they changed the recipe up again and it’s not as good - it was very dry and the crust was too thin and kind of burnt.

FAQs

Bertucci's - Montgomeryville does offer delivery in partnership with Postmates.

Bertucci's - Montgomeryville is rated 4.2 stars by 77 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.