Bertucci's - Avon

3.5
38 reviews
$30 and under
Italian

Top tags:

Bertucci’s restaurants are firing-up brick ovens from New England to Virginia, each reflecting the distinct character and local charm of its community. Like the original Bertucci’s, every kitchen is open, making our brick oven part of the restaurant experience. With a long-standing commitment to hospitality, we welcome you as our guest and promise to treat you as part of the Bertucci’s family. Join us in Avon CT, in the Avon Marketplace off of the Albany Turnpike.
What 38 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.5based on recent ratings
3.6
Food
3.8
Service
3.2
Ambience
3.6
Value
Noise · Quiet
100% of people would recommend it to a friend
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vipGlennO
New York Area
38 reviews
Dined on 28 May 2021
Overall4Food5Service4Ambience3

JT was our server and he was great. He checked on us to make sure everything was good. Food was very good also.

RX
vipReviewerXYZ
New York Area
33 reviews
Dined on 28 May 2021
Overall4Food4Service5Ambience4

My husband and I had lunch at Bertucci’s in Avon, Connecticut on Friday, May 28th, 2021, taking advantage of a $10 off $30 coupon. The food was high quality and nicely prepared. The portions were also quite generous, with soup or salad included with our entrees. We both had the sausage soup, which was quite good. My husband had the Chicken Parma, which he really enjoyed. I had the Four Cheese Ravioli which was also quite good. We also enjoyed the rolls as welt as the cannoli for dessert. However, I wished the menu included Eggplant Pomodoro, which was always delicious in the past. The lunch menu also did not include pizza, which we were a bit surprised, but we still had options on the menu that we enjoyed. Our lunch was a good value, but I think the dinner version of Chicken Parma is a bit pricey at the current point in time, especially if it doesn't come with soup or salad, as it didn't in the past..

The overall service was excellent with our server being very friendly, polite, efficient and attentive. The atmosphere at the restaurant was very relaxing with nice comfortable seating in a booth. There was also plenty of free parking in front of the restaurant.

We have enjoyed multiple meals at Bertucci’s and it has consistently been quite good. I have always enjoyed the Roasted Eggplant Pomodoro and my husband always enjoyed the Chicken Parma. The Pucillo Pizza is one of our favorites when we order pizza as well as pizza with peppers and mushrooms. We always think the rolls are great as well as the soup or salad that has come with our lunch entrees!! Also, Bertucci’s provides a good value for our money, in particular, when we are able to use the coupons that they offer. We recommend this restaurant and will definitely go back again to enjoy another meal, either lunch or dinner.

AH
AaronH
Orlando
10 reviews
Dined on 7 May 2021
Overall1Food1Service1Ambience1

Terrible. We showed up for a 7:30 reservation and they told us they had three couples before us and we would have to wait. Boooo! Terrible experience! Never will return to this location.

Bertucci's - Avon
Responded on 10 May 2021

Our goal is to provide a great customer experience so we are very sorry to hear we fell short and appreciate your feedback. We hope for the opportunity to serve you again.

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S
Sierra
New York Area
3 reviews
Dined on 14 February 2021
Overall1Food1Service1Ambience1

We had the worst experience I have ever had at any restaurant ever on Valentine’s Day. We made reservations for 7:00pm we got there and sat down no one came over for 21 minutes 7:21 we received rolls and gave our entire order drinks and meals we never got our drinks until 7:35 it was 2 waters and a sangria. I got the sangria which clearly was not a red sangria like I ordered it was very light in color. It was honestly just a terrible experience and I never complain I am a server and bartender and have been for 13 years and this just warrants a complaint. We then saw our server crying in the corner. I totally get being in the weeds, and overwhelmed but it was NOT very busy at all.... there was really no excuse for it. Another server came over and took over and she was great. She did say she notified the manager about the situation and the manager NEVER came to the table just looked at us, until we asked for her to come over. Overall terrible experience and I will NOT ever go back there!

OT
OpenTable Diner
New England
1 review
Dined on 29 August 2020
Overall4Food4Service4Ambience4

My family and I always enjoy the food at Bertucci’s.

Bertucci's - Avon
Responded on 1 September 2020

Thank you for your continued loyalty and patronage! We appreciate you dining with us and look forward to seeing you again soon.

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JS
JeffreyS
New York Area
24 reviews
Dined on 14 February 2020
Overall5Food5Service5Ambience4

Food and service was very good.

Bertucci's - Avon
Responded on 18 February 2020

We are happy to hear how much you enjoy dining with us at Bertucci's! We look forward to welcoming you back again soon!

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KF
vipKFeats
New York Area
31 reviews
Dined on 20 September 2019
Overall3Food5Service5Ambience4

I was not happy that we made reservations on opentable for 6pm, but didn’t get sat till around 6:20 and another larger table was sat before us who came in after us and did not have a reservation. If tables weren’t available then that shouldn’t have been an open time slot. We were in an rush and picked bertucci because we could reserve and be in and out. Instead we had to rush eating with two young children Other than that everything else was great.

Bertucci's - Avon
Responded on 23 September 2019

Our service should have been much better than what you received. Please know that we will address this with our team and will do our best to make this an isolated experience. Thank you for taking the time to leave us your feedback!

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OT
vipOpenTable Diner
New England
2 reviews
Dined on 14 September 2019
Overall1Food1Service1Ambience3

Our food took almost an hour to get. Entrees were terrible. Service was incredibly slow.

Bertucci's - Avon
Responded on 16 September 2019

Thank you for taking the time to write this review as our customer’s feedback is very important to us. We apologize your experience was not up to our usual standards. We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future. Thank you again for reaching out to us.

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RR
RayR
1 review
Dined on 25 August 2019
Overall5Food5Service5Ambience5

Exceeded expectations. Regular diners at this location, and we keep coming back due to satisfactory experience. Would recommend to others.

Bertucci's - Avon
Responded on 1 September 2019

We are happy to hear how much you enjoy dining with us at Bertucci's! We look forward to welcoming you back again soon!

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OT
vipOpenTable Diner
New York Area
1 review
Dined on 10 August 2019
Overall3Food5Service3Ambience5

We had to wait 30 minutes for the table despite having a reservation. Once we sat down we had good service though!

Bertucci's - Avon
Responded on 14 August 2019

We apologize for the longer than expected wait time. The management team has been made aware of your comments for improvement in our service and expediency. We're happy to hear that you enjoyed the rest of your dining experience with us! We hope to welcome you in again soon!

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CD
ChaseD
Orlando
8 reviews
Dined on 5 August 2019
Overall5Food5Service5Ambience5

I had one of the best meals i've ever had from here and I would definitely get it again. The noise wasn't even a problem and my meal was at a great price and the restaurant was absolutely clean. Even though I go there a lot this was the best time i have been there. I even recommended it to a lot of my friends. My Grandma enjoyed her meal as well and said that it was as I remember "Delicious". We had no problems getting in and it didn't take to long to get our food. My Grandma and I had a great time at Bertucci's.

Bertucci's - Avon
Responded on 12 August 2019

Chase, we are so glad your family enjoyed their visit! We appreciate you sharing such complimentary feedback. Join us again soon!

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D
vipDinner4two
New York Area
17 reviews
Dined on 23 July 2019
Overall3Food3Service2Ambience3

Arrived, restaurant was only 1/4 full. Took 10 min for a server to come over. We ordered drinks and food as well as we already knew what we wanted. 15 min later we still did not have drinks- 2 cocktails and 3 waters. They were already made at the bar however the server had not brought them over. Restaurant seemed to have multiple managers however they were not helping the busy server. Food was tasty and came out in a timely manner.

MG
MarkG
New York Area
3 reviews
Dined on 19 July 2019
Overall3Food3Service4Ambience4

Food choices seem limited for Italian and pizza was just ok.

Bertucci's - Avon
Responded on 22 July 2019

We are sorry to hear you did not fully enjoy your recent visit. We appreciate that you have taken the time to write to us regarding the menu and food quality, as it will only help us improve ourselves. Thank you for giving us the chance to make it right for future visits.

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CW
CatherineW
New York Area
3 reviews
Dined on 17 July 2019
Overall3Food3Service2Ambience2

Server was not trained well in taking or getting order correct, was not good in removing dishes, asking if we wanted dessert or coffee.

Bertucci's - Avon
Responded on 22 July 2019

Catherine, we are sorry to hear that our service was not up to par during your most recent visit. We appreciate that you have taken the time to write to us, as it will only help us improve ourselves. Thank you for giving us the chance to make it right for future visits.

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FJ
FaithJ
New York Area
10 reviews
Dined on 16 July 2019
Overall2Food2Service2Ambience4

We have always been pleased with our visits but this one was a disappointment. Service was very slow despite our pleasant waitress. Portion of Cod fillet was very small for $18.99 with no side just small serving of fettuccine. But a large thin bone almost an inch long found as I was chewing the cod was what upset me the most. I was more shocked than the manager who apologized and offered a complimentary dessert and said they try to find all the bones but sometimes they miss some. Obviously. I have frequently ordered fish in various restaurants and unless it is a whole bone -in fish have not found such a large bone.
Will not order fish here again. Chicken Marsala maybe?

Bertucci's - Avon
Responded on 19 July 2019

We regret to hear that our dishes were not up to par during your most recent visit. We appreciate that you have taken the time to write to us, as it will only help us improve ourselves. Thank you for giving us the chance to make it right for future visits.

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PS
PatrickS
New York Area
4 reviews
Dined on 30 June 2019
Overall5Food5Service5Ambience4

Our waitress Danielle made this an outstanding experience.

JC
JudithC
New York Area
1 review
Dined on 16 June 2019
Overall5Food5Service5Ambience5

We were seated immediately and the food was great as usual!

JS
JeffreyS
New York Area
25 reviews
Dined on 14 June 2019
Overall3Food3Service3Ambience4

Seated quickly with reservation, but not immediately. Service was a little slow...I think they were short staffed. Rolls were fresh and warm. Side salad for $4.99 was nothing special, and salads do not come with any meals now. Pizza was somewhat undercooked and crust was doughy. It wasn’t very hot either, and the mushrooms were scarce. Not the best meal I have had there.

GG
GerriG
1 review
Dined on 21 April 2019
Overall4Food5Service5Ambience4

I love Bertucci’s. I’ve been going to lunches with my family for almost 20 years. Excellent food and value. Despite the fact that the service is inconsistent, I will keep going and enjoying the super fresh and tasty food.

PS
PatrickS
New York Area
5 reviews
Dined on 31 March 2019
Overall5Food5Service5Ambience4

Pasta was cooked perfectly. Danielle, our waitress, was outstanding.

W
kevinW
1 review
Dined on 30 March 2019
Overall5Food5Service5Ambience4

my wife and I had a very enjoyable dinner Saturday evening in avon. the food and serving size was excellent. that is why we often go to bertucci's.

LR
LindaR
New York Area
1 review
Dined on 23 March 2019
Overall5Food5Service5Ambience5

We eat there often and have no complaints. The waitstaff and the manager are great! So is the food and service.

CD
ChaseD
Orlando
8 reviews
Dined on 22 March 2019
Overall5Food5Service5Ambience5

When we went to Bertucci’s it was a great service that any other restaurant couldn’t give.

PS
PatrickS
New York Area
5 reviews
Dined on 2 March 2019
Overall5Food5Service5Ambience4

We've had 2 waiters at Bertucci's that have been outstanding: Cidi and Danielle. Don't know their last names but both are extremely competent, friendly and knowledgeable.

JS
JeffreyS
New York Area
25 reviews
Dined on 15 February 2019
Overall3Food3Service3Ambience3

Reservation was honored on time. Got the 2 meals for $35 special. Waited a long time for salads to be served, and then our meals came at the same time, which kind of ruined the experience. Chicken Piccata and was cookies with gelato dessert were very good. Chicken Marsala was a disappointment; dry chicken with little flavor.

C
vipCclb
New England
19 reviews
Dined on 3 February 2019
Overall4Food4Service4Ambience4

Friendly server, quick service, good meal, not noisy on this occasion so good experience.

PS
PatrickS
New York Area
5 reviews
Dined on 2 February 2019
Overall5Food5Service4Ambience4

Great food Good service. It was a cold night and our table was close to a window; therefore my wife was somewhat uncomfortable, but this was not a huge issue.

RX
vipReviewerXYZ
New York Area
34 reviews
Dined on 28 January 2019
Overall5Food5Service5Ambience4

My husband and I had an early dinner at Bertucci’s in Avon, Connecticut on Monday, Janauary 28, 2019, taking advantage of a $15 off $30 coupon for lunch or dinner. The food was high quality and nicely prepared. The portions were also quite generous. My husband had the Chicken Parma, which he really enjoyed. I had Eggplant Pomodoro, which also was delicious. The overall service was excellent with our server being very friendly, polite, efficient and attentive. The atmosphere at the restaurant was very relaxing with nice comfortable seating in a booth. There was also plenty of free parking in front of the restaurant. We have enjoyed multiple meals at Bertucci’s and it has consistently been quite good. I have always enjoyed the Roasted Eggplant Pomodoro and my husband always enjoyed the Chicken Parma. The Pucillo Pizza is our favorite when we order pizza. We always think the rolls are great as well as the salad that has come with our lunch entrees!! Also, Bertucci’s provides a good value for our money, in particular, when we are able to use the coupons that they offer. We recommend this restaurant and will definitely go back again to enjoy another meal, either lunch or dinner.

PS
PatrickS
New York Area
5 reviews
Dined on 27 January 2019
Overall4Food5Service5Ambience4

They really know how to cook pasta, and the price is right.

RX
vipReviewerXYZ
New York Area
34 reviews
Dined on 19 January 2019
Overall5Food5Service5Ambience4

Excellent Food and Service: My husband and I had lunch at Bertucci’s in Avon, Connecticut on Saturday, January 19, 2019. The food was high quality and nicely prepared. The portions were also quite generous. My husband had the Chicken Parma, which he really enjoyed. I had Eggplant Pomodoro, which also was delicious. The overall service was excellent with our server being very friendly, polite, efficient and attentive. The atmosphere at the restaurant was very relaxing with nice comfortable seating in a booth. There was also plenty of free parking in front of the restaurant. We have enjoyed multiple meals at Bertucci’s and it has consistently been quite good. I have always enjoyed the Roasted Eggplant Pomodoro and my husband always enjoyed the Chicken Parma. The Pucillo Pizza is our favorite when we order pizza. We always think the rolls are great as well as the salad that has come with our lunch entrees!! Also, Bertucci’s provides a good value for our money, in particular, when we are able to use the coupons that they offer. We recommend this restaurant and will definitely go back again to enjoy another meal, either lunch or dinner.

E
Eeoyre
1 review
Dined on 18 January 2019
Overall2Food1Service1Ambience3

Restaurant was out of a lot of their drink menu and even some food items. Waitress was very flaky and not well trained or versed in restaurant queues and etiquette.

TK
ThomasK
New York Area
16 reviews
Dined on 4 January 2019
Overall5Food5Service5Ambience4

We went out to a family dinner last Friday. The food was great and tasty. The service was fantastic. Never disappointed with this place.

j
jleslie
New York Area
5 reviews
Dined on 11 December 2018
Overall4Food5Service5Ambience4

The food was good, the service was good! It is local and easy to get to!

CD
ChaseD
Orlando
8 reviews
Dined on 28 November 2018
Overall5Food4Service4Ambience3

My friends and O had a great time awesome service no bad things

CD
ChaseD
Orlando
8 reviews
Dined on 9 November 2018
Overall5Food5Service5Ambience3

Great service

J
Jim1
New York Area
9 reviews
Dined on 9 September 2018
Overall3Food4Service1Ambience4

New server got several parts of the order wrong, without much acknowledgement of same from her. New Manager, Chris, came to table and did a great job to make satisfactory amends.
Alls well that ends well!

AB
AndyB
1 review
Dined on 7 September 2018
Overall4Food4Service4Ambience5

They are very good with groups, especially when the kids are with us. The food is good and reasonably priced. The service is usually very good.

RX
vipReviewerXYZ
New York Area
34 reviews
Dined on 5 September 2018
Overall4Food4Service4Ambience4

Very Good Food and Service :

My husband and I had a dinner at Bertucci’s in Avon, Connecticut on Wedhesday, September 5, 2018.

The food was high quality and nicely prepared. The portions were also quite generous. My husband had the Chicken Parma, which he really enjoyed. I had a small Nolio pizza, which was a different type of pizza, which was good, but perhaps it had a little too many onions on it for me. I prefer the Pucillo pizza which has a great combination of toppings and has consistently been very good.

The overall service was also excellent with our waiter being very friendly, polite and attentive.

The atmosphere at the restaurant was very relaxing with nice comfortable seating in a booth.

There was also plenty of free parking in front of the restaurant.

We have enjoyed multiple meals at Bertucci’s and it has consistently been quite good. I have enjoyed the Roasted Eggplant Pomodoro and my husband always enjoys the Chicken Parma. As mentioned above, the Pucillo Pizza is our favorite when we order pizza. We always think the rolls are great!! Also, Bertucci’s provides a good value for our money, in particular, when we are able to use the coupons that they offer.

We recommend this restaurant and will definitely go back again to enjoy another meal, either lunch or dinner.

FAQs

Bertucci's - Avon does offer delivery in partnership with Postmates and Uber Eats. Bertucci's - Avon also offers takeaway which you can order by calling the restaurant at (860) 676-1177.

Bertucci's - Avon is rated 3.5 stars by 38 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.