Benihana - Downey

4.1
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2734 reviews
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$31 to $50
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Japanese
***WE WILL STILL BE OFFERING DELIVERY, CURBSIDE, AND TAKE OUT DURING THIS TIME***
Welcome to Benihana! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki.

Dine and relax in the 9,498-square-foot restaurant, located in the Promenade at Downey. This restaurant includes a sushi bar, cocktail lounge and expansive dining area. The restaurant’s lounge area offers a casual atmosphere to enjoy Benihana’s delicious cocktails and fresh sushi options. Guests looking for a unique and entertaining culinary experience can take a seat at one of the restaurant’s 19 teppanyaki tables, where chefs will show off their world-famous hibachi tricks. Looking to host an event or private party? Our private dining rooms are always a crowd-pleaser. Call for more details and price options. An 18% service charge is added to all guest checks for parties of eight or more.
What 2734 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.4
Food
3.9
Service
4.1
Ambience
3.9
Value
Noise · Moderate
68% of people would recommend it to a friend
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OpenTable Diner
Los Angeles
1 review
Dined on 16 March 2020
Overall5Food5Service5Ambience5

Chef Eric was awesome

N
Nise
1 review
Dined on 15 March 2020
Overall4Food3Service5Ambience4

It was my birthday. My first time there along with my guest. I ask what was the best dish. Put when it got down to the rice witch was not explain the different way the ride was. We had brown rice but if we would have gotten our rice before he started cooking the one on the grill. We would have had the one on the grill then the one they by in the bowl. I wish me an my guest could have a complimentary meal due to no one explaining the difference. But by us seeing it been cool now we know what & how to order it again if we choose to return

AO
AnthonyO
1 review
Dined on 14 March 2020
Overall2Food3Service2Ambience2

The waiter took long' 2hrs sitting at cooking table
The chief wasnt ready came with dirty tools

Benihana - Downey
Responded on 20 March 2020

Anthony, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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OT
OpenTable Diner
1 review
Dined on 13 March 2020
Overall5Food5Service5Ambience5

Great! Our waiter was doing a lot of new tricks we hadn’t seen before!

OT
OpenTable Diner
1 review
Dined on 13 March 2020
Overall4Food5Service4Ambience3

Our server took a long time to get simple thinks like water

Our cook Andrew was excellent

SD
SandyDee
San Francisco
2 reviews
Dined on 12 March 2020
Overall3Food4Service1Ambience3

Usually love this place but on this night our server was not the best. Had to ask for utensils three times, got the drink order wrong twice, and did not check up on us once. This is sad because we love this location but might have to find a new place.

Benihana - Downey
Responded on 20 March 2020

Sandy, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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B
Brenda
1 review
Dined on 12 March 2020
Overall1Food1Service1Ambience1

Horrible service waited 30minutes when we finally decided to leave and go to guacho grill because we just sat at a table with no food, drinks, or cook. Keep in mind we had a reservation.

Benihana - Downey
Responded on 20 March 2020

Brenda, On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter.

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AM
AntonioM
1 review
Dined on 11 March 2020
Overall4Food4Service5Ambience4

Had a great time! BUT we did not know there is birthday coupons available. It would have been nice if at least a little discount was applied. We were celebrating a birthday and our first time there.

PA
PAMD
Los Angeles
1 review
Dined on 11 March 2020
Overall5Food5Service5Ambience4

Awesome food from Angel. Jason wD an awesome server. Great Night

DC
DeloresC
1 review
Dined on 10 March 2020
Overall5Food5Service5Ambience5

Cynthia was outstanding and Chef Andrew topped it off with a Wonderful presentation of his skills and very, very delicious food. I will be back as well as my friends and sister inlaw. Thank you so much for making my birthday such a delight and tasty.

MN
MarqiaN
1 review
Dined on 10 March 2020
Overall5Food5Service5Ambience4

Was great took my partner and daughter for the first time

OT
OpenTable Diner
Los Angeles
1 review
Dined on 9 March 2020
Overall4Food5Service4Ambience4

Make a Reservation!! Don't do Walk-ins.

OT
OpenTable Diner
Los Angeles
1 review
Dined on 9 March 2020
Overall2Food5Service1Ambience3

Waitress was horrible. Had to constantly remind her of forgotten items. I had to requst forks multiple times. My son ate his salad with his fingers. Even the chef had a hard time getting her to come to our table. She brought our white rice along with the check. No refills on our drinks. I was surprised our ice cream wasn’t melted.

Benihana - Downey
Responded on 20 March 2020

On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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b
vipbeemartin
Los Angeles
5 reviews
Dined on 8 March 2020
Overall3Food5Service3Ambience5

we were celebrating a birthday so we had a great time despite my son not receiving his food until the rest of had finished our meals. evidently his order was lost/forgotten.

Benihana - Downey
Responded on 20 March 2020

bee, On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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CM
CindyM
1 review
Dined on 7 March 2020
Overall1Food3Service1Ambience1

Ordered a appetizer and never received it and was being charged for it . Order my alcohol drink took till the end of my meal to recurved because I reminded them and what was the point I was done eating and to top of waiting for hour after I made a reservation

Benihana - Downey
Responded on 12 March 2020

Cindy, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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OT
OpenTable Diner
Phoenix
2 reviews
Dined on 7 March 2020
Overall5Food5Service5Ambience5

My daughters 19th birthday

s
sandraf
Los Angeles
1 review
Dined on 7 March 2020
Overall1Food5Service1Ambience1

Even with reservations had to wait 40 min more and crowded space the chef was great but everything else sucked

Benihana - Downey
Responded on 12 March 2020

Sandra, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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N
Norman
Los Angeles
2 reviews
Dined on 7 March 2020
Overall4Food5Service5Ambience5

Whenever I come to Benihana, I select the Doeney location. It's in the perfect spot. This is my 2and year celebrating my birthday there.

Benihana - Downey
Responded on 19 March 2020

Excellent Norman! We wish you a Happy Belated from the Benihana team! Come back soon!

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KR
KristineR
1 review
Dined on 6 March 2020
Overall5Food5Service3Ambience5

My waitress was not fully up to par for the price i paid. We got wrong wine order twice and no water as requested (which we requested 3 times.) She only checked on us twice throughout the whole dining experience. Not couting giving us soup and salad. We had to ask for the keepsake picture. The chef was outstanding. We had Eric and he was funny, down to earth, entertaining. We will def request him when we return.

Benihana - Downey
Responded on 19 March 2020

Excellent Kristine! On behalf of the Benihana team, we are happy to have provided you with a 5-star experience!

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V
Valerieey
1 review
Dined on 6 March 2020
Overall5Food5Service5Ambience5

Our Cook don’t know how to spell his name but he was really good and funny guy. Skinny white guy. That’s how he referred himself as. But as well as the servers were very nice and brought our drinks in a quick timely matter.

Benihana - Downey
Responded on 19 March 2020

Thank you Valeriee for leaving us positive feedback, come back soon!

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OT
OpenTable Diner
1 review
Dined on 6 March 2020
Overall5Food5Service5Ambience5

Celebration of life

OT
OpenTable Diner
Central Coast
1 review
Dined on 5 March 2020
Overall3Food5Service3Ambience3

The food was great but the service was very slow. Typically we are there for 1 hr to 1.5 hrs and this time we were there for 2.5hr and that was due to the service being very slow.

OT
OpenTable Diner
1 review
Dined on 4 March 2020
Overall1Food5Service1Ambience1

Worst experience ever. I been going to Benihana for years and I invited a friend for her birthday today her first time. First thing went wrong was that when I order my food the waiter repeated my order and she didn't even put it in so when the chef came he didn't have my food. I didn't get enough rice I didn't get my hot sauce. My sister asked 3 workers for hot sauce and no one brought her any. I never got my hot sauce. The waiter never came to check on us not once. The waiter look like she had an attitude from the start. I had to go to the bar to get myself a drink cause the waiter didn't bother to come and check on us.
Never again going to Benihana in Downey

Benihana - Downey
Responded on 10 March 2020

On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter.

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AC
AlexC
1 review
Dined on 3 March 2020
Overall4Food5Service4Ambience4

The experience was great but waiting for our Chef to come out and begin our orders was quite lengthy.. 1 hour wait. Reservations were at 8:15pm and Chef came out to see us at 9:20pm; even the waitress said "let me go check on your chef". Left the restaurant at 10:30pm.

Benihana - Downey
Responded on 19 March 2020

Thank you Alex, for sharing your feedback! We are happy to hear that you enjoyed the dining experience!

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TJ
TamaraJ
1 review
Dined on 2 March 2020
Overall1Food1Service1Ambience1

This was my first time at this location and I was very disappointed. The service was slow,and the cook (Ricky) was very sloppy to the point where rice was flying everywhere. I didn’t like the order he cooked the food on either. Most Benihana chefs prepare your rice first. Ricky prepared the veggies first. I place an order to go and the waitress didn’t even give me rice with my order,she didn’t ask me if I was allergic to mushrooms,which were on the order when she gave it to me. Also,I had to ask her for white rice when it should have been given to me with my order.

Benihana - Downey
Responded on 10 March 2020

Tamara, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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L
Lisbette
1 review
Dined on 1 March 2020
Overall5Food5Service5Ambience5

Juan (korean guy) was so funny, he was at the table next to mine and had the whole table laughing; then he came to mine and had us the same way.

Benihana - Downey
Responded on 19 March 2020

Wonderful Lisbette! We appreciate you dining with Benihana, thank you for the kind words!

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MP
MarkP
1 review
Dined on 29 February 2020
Overall4Food5Service5Ambience5

Although we had a reservation, we still had to wait for almost an hour. I didn't mind, it was a Saturday evening, but some in my party were unhappy about the wait.

Benihana - Downey
Responded on 13 March 2020

Awesome Mark! Your feedback is appreciated. We will be sure to share your kind words with the team.

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B
Boogiekim
Central Coast
1 review
Dined on 29 February 2020
Overall5Food5Service5Ambience5

Enjoyed the service atmosphere..best time to go is 11:00 for lunch..fresh food good cook lots of garlic butter. Hmmmm good

Benihana - Downey
Responded on 13 March 2020

Thank you Kim, for sharing your feedback with us. We are happy to hear that you had a great experience.

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B
Beans
1 review
Dined on 28 February 2020
Overall1Food1Service1Ambience3

Reservations were perfect! We waited almost an hour before I chef showed up to our table. Our appetizers showed up late after our meal was severed. No refills on drinks, our chef even struggled with the server, yelling for her across the room. The other guest even had to get up to go find her. Food was rushed, greasy..horrible experience

Benihana - Downey
Responded on 3 March 2020

Beans, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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R
Rocio5
Los Angeles
4 reviews
Dined on 28 February 2020
Overall2Food2Service1Ambience3

Service was bad. I ordered a drink and it took 50 min to get to me. I had to remind the waiter twice for it. They crammed us in table with a total of 12 people. Food was basic and it took an hour and a half to get started with the salad.

Benihana - Downey
Responded on 3 March 2020

Rocio, On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter.

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OT
OpenTable Diner
Los Angeles
1 review
Dined on 28 February 2020
Overall4Food5Service4Ambience4

Service was good but the cook was nervous that it made an awkward mood at times ! but Delicious food , like always ❤️

Benihana - Downey
Responded on 16 March 2020

Thank you so much for your feedback, we hope to see you back again soon!

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J
Jess
1 review
Dined on 27 February 2020
Overall3Food4Service2Ambience4

Got seated waited 30-40 minutes for our cook and when he did come. All he did was greet us then proceeded
to walk away with out word for almost 15 minutes and was walking all around the restaurant looking for our server because they forgot to give him our order.

Benihana - Downey
Responded on 3 March 2020

Jess, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
OpenTable Diner
1 review
Dined on 27 February 2020
Overall4Food4Service5Ambience5

It took more than expected to send the chef to start, almost an hour.

Benihana - Downey
Responded on 13 March 2020

Thank you so much for your feedback, we hope to see you back again soon!

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J
Joss
1 review
Dined on 26 February 2020
Overall5Food5Service2Ambience5

not sure if we can on a super busy night or if they were just understaffed.

Benihana - Downey
Responded on 13 March 2020

Thank you Joss, for your feedback! Come back soon!

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PA
PaulA
1 review
Dined on 26 February 2020
Overall5Food5Service5Ambience5

Excellent
Only thing I ask is to not forget to take the traditional picture after the meal. I had to ask for it.

Thank you,

Paul

Benihana - Downey
Responded on 13 March 2020

Thank you Paul, for leaving us positive feedback, come back soon!

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OT
OpenTable Diner
Los Angeles
1 review
Dined on 25 February 2020
Overall4Food3Service4Ambience4

The overall experience was good but there where a few negatives when it came to the entree me and my date order the mushroom onion soup that comes with the Benihana delight when we received our soup there was no onion crisp or mushrooms in the soup we where told they where out , next at the end of our meal we ordered chocolate ice later when we received the ice it was vanilla with chocolate syrup on it we then was told they where out of chocolate overall the cook was really nice and friendly

Benihana - Downey
Responded on 13 March 2020

Thank you for your feedback! Come back soon!

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EC
EdwinC
Las Vegas
5 reviews
Dined on 25 February 2020
Overall5Food5Service5Ambience5

Sons birthday

Benihana - Downey
Responded on 13 March 2020

Excellent Edwin! Thank you for allowing us to be a part of the special occasion!

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OT
OpenTable Diner
Los Angeles
1 review
Dined on 23 February 2020
Overall5Food5Service5Ambience5

Good food and awesome service. Even our cook was lit

Benihana - Downey
Responded on 13 March 2020

We are happy to hear that you enjoyed the dining experience!

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JV
JoseV
1 review
Dined on 22 February 2020
Overall5Food5Service5Ambience5

Juan is a really good cook and made the experience way better , really funny and food quality was great

Benihana - Downey
Responded on 9 March 2020

Awesome Jose! Your feedback is appreciated. We will be sure to share your kind words with the team.

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OT
OpenTable Diner
Los Angeles
1 review
Dined on 22 February 2020
Overall1Food5Service2Ambience3

We made a reservation for 8:30pm on Saturday and we arrive 20 minutes early to the restaurant only to find out they were running behind. We did not get seated at our table until 9:45pm when we had a reservation for 8:30pm. This put a hindrance on us from enjoying our time at the restaurant. While the food was delicious and the chef very funny. Our overall wait seemed to make our dinner service feel rushed due to the delay. At the end of dinner we didn’t take the normal photo due to the time we finished up, and it was even offered for us to take the picture but we were ready to leave so decided not to mention it since they had clearly forgotten about it. This is not the first time we have been to this location, but this was the worst experience we have experience at this location.

Benihana - Downey
Responded on 26 February 2020

On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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