Great food great service
My partner and I had dinner with an elderly, vision impaired friend and her daughter. It was the perfect place for us and the food was excellent.
That is wonderful to hear Michael! Thank you for choosing the Belrose Hotel!
Great food and staff - who were so willing to help Great play area with good food Happy kids playing away while parents get to eat a How meal is a real bonus
We are so glad to hear that all of your family enjoyed their meals and time at the Belrose Hotel.
Was placed in the Bistro section at 1:45 in the afternoon with countless children's birthday parties when the lounge (?) area remained virtually unoccupied.
Not sure why this was necessary.
Hi Tim. If ever there is an issue like your preferring to sit in another area, please let us know at the time as your happiness is very important to us.
A typical family night with children running around and very noisy as well as loud adults which is OK for young people but a bit off putting for us oldies. Can't be helped so will prefer the quieter lunch times.
Thank you for your valued feedback regarding the Belrose Hotel Jon.
Great! Family friendly, nice food and fabulous customer service. Large indoor park to keep children entertained. The coffee was delicious.
Thank you Beth from all of the team at the Belrose Hotel!
Staff are very friendly, food is good and excellent play centre for kids!
Thank you Jessica we really appreciate your great feedback!
My rump steak was lovely, however the size was small and had several pieces of grissle. Not value for money. Second time there now and wouldn't recommend. My friend had the shredded pork belly. More of a terrine and only okay. She wouldn't recommend either
Hi Guy, Thanks for taking the time to review us. I will pass your feedback on to the kitchen.
The food was good and the play equipment is great, but the tables, floor and surrounds were a mess.
There didn't appear to be any staff cleaning up anywhere, or there were not enough staff for how busy they were.
Hi Anonymous, Thanks for your feedback I’m glad the food was enjoyable and the kids enjoyed the play equipment. You joined us on an unexpectedly very busy night and the staff were focusing on getting the food out to the guests as first priority.
Really noisy and busy, but that's pretty understandable given the type of venue.
Thank you for the feedback re the Belrose Hotel. We are indeed a busy, family friendly hotel.
Our party's ages ranged from 8 to 80. Plenty for the kids to do and eat. Good pub type food .
Very noisy but that's because its very popular. Good for a family outing.
Thank you for choosing the Belrose Hotel to celebrate and for your great feedback!
Great easy dining would recommend to family and friends
Thank you Carol from all of the team at the Belrose Hotel.
This is the 2nd time our group has had dinner at the Belrose Hotel. Two of us had steak and ordered both Medium and they came out really red which I would call rare. The meals were cold and not very appertising.
We thought that once Bayfields took over it would improve but unfortunately it hasn't.
It wasn't a busy night so I don't know what the problem is.
One of our group watched the gentlemen that was placing salad on the plates with their hands I really think when handling food they should use plastic gloves
I used to visit Belrose Hotel more often in the past and I really enjoyed food, service and my children playground that time.
Last Monday, Public Holiday I came with my friends for lunch. It was disaster!!
The food was horrible, I ordered “ MUSHROOM FETTUCINE (Wild mushroom ragout, mascarpone, parmesan ) $22,
This dish came on the plate very dry, not much sauce so I sent it back to the kitchen. Came back very watery, looked like a soup 🙁
My friend ordered “FRIED CHICKEN TACOS” $16. Chicken came very dry as well🙁
We did not enjoy the food at all.
Playground for children, both gates broken. Older children running around small babies, no one cares!
I’d like to apologise for issues with your food. We work hard to make tasty meals & it's really disappointing when we receive feedback like this especially when you gave us the opportunity to fix the issue & it was not fixed. It’s not good enough & I would like you invite you back for a dinner with us. Please contact Nick on 9451 8585 & I'll organise. The playground gates were damaged multiple time & had to be removed for safety reasons while our new custom gates are manufactured & installed.
I threw a baby shower for a friend at Belrose Hotel. Great location, food and atmosphere
Thank you for choosing the Belrose Hotel to hold your baby shower! We are very happy to hear that you enjoy it.
Do not seat people next to a party, if there are other tables available
Hi there. If you prefer another table in the future, please let us know and we will do what we can to accommodate.
We have been going there for years and take friends and family although don't think I have ever booked!
The food is fine although as I always have Atlantic Salmon, and sometimes I really do not think it is value for money due to the size and what it is served with, otherwise seems OK for Pub Food. Only complaint was that when I booked online there was nowhere to elect where you would prefer to be seated and as a table of 5 adults we found our table reserved just near the kids play area which was the last place we would have wished to be seated so the waitress told us to go out to any table that didn't have a "Reserve" sign on it so it defeated the idea of booking!!!!!!
Thank you for your valued feedback Rhonda. Depending on the day of the week, we do get very busy so it is best to book. If you would prefer a table away from the kids area, please give us a call and we can manually book you in another area.
Good choice of food for both adults and children. Staff are efficient and helpful. The grandchildren love the play room.
Thank you for your great feedback Malcolm! We appreciate it.
So good to see the Belrose back in full swing. Love it. The staff were amazing!
That puts a huge smile on our faces! Thank you Judith! I will pass a well done onto our team who we are very proud of.
Had to book online but no table was reserved when we arrived. Luckily it was a reasonably quiet enough night to grab a table for 8.
We are sorry that that was your experience Paul and will investigate what occured. We hope that you enjoyed your night.
Couldn’t get a table near the play area. Table was only for 6 so they carried over another table. Not the best experience. The food was pretty average, especially the pizza.
Thank you for your valued feedback. We do get very busy so it is best to book a table especially if you would like a table near the play area.
Our table of 5 was seated right next to the live music. We were hesitant at first but had no reason to be. The volume was perfect as we could still talk and also enjoy some great music.
We all enjoyed our meals and the service was great. We had 1 vegetarian in our group. She was happy with her meal, but it would have been better if there was perhaps 1 more dish to select from the menu.
We will be back to the Belrose Hotel for sure.
That is wonderful to hear Lysa. We appreciate your valued feedback and hope to see you again soon.
Unfortunately this review isn’t positive.
We came in a Sunday evening early for 2 birthdays
The table we booked was for 10 and the booth they gave us fitted 8 comfortably
The floor was dirty with food laying all over it
We asked for the daily special and were told there was none left at 6.02pm. Not good enough
Thanks for taking the time to give us your feedback. We take matters of health and hygiene seriously. Sunday took the team by surprise and they were extremely busy working hard to get the food out to our guests. I understand how important a clean venue is and we will work hard to address this issue.
The Belrose has different offers on in the week. We went on Tuesday $15 night except for steak. Can't go wrong.
That is great to hear Mark! We hope that you get to experience our new menu soon.
Great venue for getting together with family. Children are well catered for. Service and food was very good.
Thank you Christine from all of the team at the Belrose Hotel Christine!
Venue and food are top quality, really enjoyed our night out.
Thank you for your valued feedback from all of the team at the Belrose Hotel.
Fantastic Mother's Day celebration, happy children with us being seated next to the playground. Great food and attentive restaurant team. A great day, thanks so much!!
We are so happy to hear that you and your family enjoyed your Mother's Day celebration at the Belrose Hotel Judi!
Had a fabulous experience. Mother’s Day. They did not increase the prices just because it was a special day nor did they rush us out the door. They had champagne on special for us mums and chocolates on arrival. A terrific experience. Well done to a local venue.
Thank you so much for choosing the Belrose Hotel to celebrate such a special day Jenny!
Food was amazing. Hotel was very busy, but food came out very quick.
Thank you from all of the team at the Belrose Hotel Amy!
Another pleasant experience dining at Belrose Hotel. Get together with family and interstate visiting friends celebrating Mother's Day. Grandchildren adore the food and the playground areas. Great venue for families.
That is so pleasing to read Maria! We are very happy to hear that your family love the Belrose Hotel.
We sat in the boardroom area loved being away from noise
Thank you for your review of the Belrose Hotel Jackie.
Excellent food but it was very unfortunate that our food didn’t all come together. By the time someone finished their pizza other meals started to arrive.
Thank you for your valued feedback Gila. We really appreciate it and will discuss timing of meals served with the team.
The food was not of a very good standard, the pork belly was soggy and two thirds fat, there was no crackle as stated on the menu. The portion was not worth the price. The chips tasted like oven chips and the chicken parmigiana was very dry and over cooked, we needed to use a steak knife to cut it, the slaw that was served with it was shredded cabbage with no dressing. We returned the pork belly and asked for a burger instead which was quite pleasant. The staff and chef were very friendly and accommodating.
Thank you for taking the time to provide our team with your feedback. We really appreciate it as it assists us to continually improve. If ever there is an issue, please let us know at the time so that we can quickly respond. Your happiness is very important to us.
The Hotel food and bar service was good - the biggest problem is the new booking service which is limited in being able to book, either with Children in the open area or being able to book a table in the quiet 'pit' area as was always available on the old booking service
Hi David. We are very happy to hear that you loved the food and bar service! Thank you so much for your feedback regarding our booking service. To secure the area in the pit area, please give us a call on 9451 8585 and we will book you in manually.
AJ looked after us and he was fantastic, love that there was $12 pizza specials, if they keep that special going I will definitely make belrose hotel a regular outing for my family.
That is wonderful to hear CeeCee! We'll be sure to pass a well done onto AJ and look forward to seeing you and your family again soon at the Belrose Hotel.
Family get together. Young children loved the safe playground. Nice food choices. Very reasonable prices. We noticed a birthday party in a separate area. Looked very well organised. This establishment is very modern and spacious. We are having another family get together with friends from interstate in two weeks time.
Thank you so much for the great review of the Belrose Hotel! We look forward to seeing you at your next family get together.
Restaurant manager was nice and understood his role.
Thank you for your feedback regarding our manager Fiona. We'll be sure to pass a well done onto him!
The menu was great, staff looked after us well and the kids had a blast in the play area.
That is wonderful to hear Lynette! We are very happy to hear that you and your family enjoyed your time at the Belrose Hotel.
Great casual venue, fantastic food and good pricing thanks
That brings a big smile to our faces John! Thank you from all of the team at the Belrose Hotel.
unfortunately it was soooo loud you could not talk with the 1 piece band on and the food was absolutely terrible. Sorry but I think you need to know.
Thank you for your valued feedback Karon. If ever there is an issue, please let our team know at the time as we are quick to correct any issues once we are aware.