Belle Epoque - Emporium Hotel South Bank

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1. SC

   SophieC

   Brisbane

   4 reviews

   vip
   5.0

   4 reviews

   Dined 1 day ago

   overall5food5service4ambience5

   Birthday High Tea! Gluten Free option was simply divine! Such a beautiful selection & wonderful experience!

   Report
2. BS

   BelindaS

   1 review

   5.0

   1 review

   Dined 1 day ago

   overall5food5service5ambience5

   We had high tea and everything was amazing. One of us is gluten intolerant and they got a full gluten free menu which was delicious and a lovely surprise. We will definitely be back and recommend to our friends.

   Report
3. A

   Ajay

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food5service5ambience5

   Great atmosphere, attention to detail, excellent execution of a high tea.

   Report
4. B

   Bunsen

   Tropical North Queensland

   2 reviews

   2.0

   2 reviews

   Dined on 7 May 2022

   overall2food1service2ambience4

   Toast not cooked - like stale bread! No butter. Slow-roasted tomato barely fried at all. Sausage cold. Eggs cold. Service on paying bill slow and abrupt. Supposed stew-a few baked beans and salsa! A disappointing Mother’s Day celebration!

   Report
5. SM

   SophieM

   1 review

   5.0

   1 review

   Dined on 3 May 2022

   overall5food5service5ambience5

   This is my second visit, blame covid. The sfternoon tea is amazing. The gluten free is the best and you dont miss out on any of the yummy foods! I will be back

   Report
6. IB

   IreneB

   1 review

   4.0

   1 review

   Dined on 2 May 2022

   overall4food4service5ambience4

   Very delicious high tea. Definitely recommend it.

   Report
7. KB

   KarenB

   1 review

   5.0

   1 review

   Dined on 1 May 2022

   overall5food5service5ambience5

   The service was outstanding. We contacted them earlier to advise that we were going to a show at QPAC and the staff were wonderful in ensuring that everything was ready as soon as we arrived. They were friendly to our little girls who were very excited. The food quality was superb. Oh my that Thyme Creme Brule was a showstopper.

   Report
8. LB

   LauraB

   New Mexico

   4 reviews

   2.0

   4 reviews

   Dined on 30 April 2022

   overall2food2service1ambience1

   Our experience started off poor, then slightly picked up and then dropped completely! When I booked, there was no option for indoor or outdoor dining and I assumed we would be seated indoors. Upon arrival, we were told that we were seated outside, right on the noisy footpath/road and that the earlier seatings had been given priority of the indoor dining experience. If indoor AND outdoor is an option, that should be noted on the reservation so you can select which choice suits. I explained this to the host and she was extremely nice and helpful and even offered a glass of bubbles for the inconvenience. We were then moved inside once a table had cleared and we were excited to enjoy our high team. But unfortunately the service was so slow, we only had one pot of tea and then had to finally flag down a server to get another round. For such a small space and what seemed like adequate staffing, there was very little service and just felt let down that we had flag down servers to get service. The food was alright, but clearly made well ahead of time as the sandwiches were soggy and the ingredients had soaked into the bread. There was an overabundance of sweets and just not a good balance of sweets and savouries. With the issues with the seating location, poor service, crammed indoor seating/small space, and lackluster food, we won't be returning.

   Report
9. OT

   OpenTable Diner

   Brisbane

   1 review

   5.0

   1 review

   Dined on 30 April 2022

   overall5food5service5ambience5

   Such a beautiful atmosphere. The staff were so lovely. Delicious food and drinks. Was a beautiful place to go for our special occasion.

   Report
10. KD

    KiriD

    1 review

    5.0

    1 review

    Dined on 30 April 2022

    overall5food5service5ambience5

    A lovely high tea experience! Great atmosphere, food and service.

    Report
11. DG

    DianaG

    Las Vegas

    2 reviews

    5.0

    2 reviews

    Dined on 21 April 2022

    overall5food5service5ambience5

    We had a delightful and delicious High Tea experience.One of the guests was gluten intolerant and her food was just as delicious and thoughtful. We will certain return and would recommend to others.

    Report
12. AV

    AntoineV

    1 review

    1.0

    1 review

    Dined on 17 April 2022

    overall1food2service1ambience3

    Took one hour between the and the food delivered .

    Report
13. OT

    OpenTable Diner

    Brisbane

    1 review

    4.0

    1 review

    Dined on 17 April 2022

    overall4food4service5ambience5

    We love high tea and this was lovely - I would have liked a little more savoury a little less sweets but over all a lovely experience

    Report
14. KL

    KateL

    1 review

    5.0

    1 review

    Dined on 17 April 2022

    overall5food5service5ambience5

    I’ve been to a lot of high teas and this was the best one yet. Everything was delicious. Service was excellent. Venue was beautiful. Can’t fault it.

    Report
15. AG

    AmandaG

    1 review

    5.0

    1 review

    Dined on 16 April 2022

    overall5food5service5ambience5

    What an amazing experience! The staff were unreal and the high tea was exceptional! Would go back in a heart beat!

    Report
16. NM

    NeilM

    1 review

    4.0

    1 review

    Dined on 13 April 2022

    overall4food3service4ambience3

    The location is not the best for having an "exclusive" high tea. The motel should consider relocating to serve these in the rooftop restaurant - much better ambience and views up there. Additionally the menu could consider a greater serving and hence mix of more savoury than sweets. Further, when we arrive as a customer, we should be advised as to how long before we will be served the high tea. We arrived for a our booking on time at 11.45am but were not served the food until 12.10/12.15 - the time we had finished our coffee that was served quickly around 11.50am. The wait staff did not inform us on the process - we had to enquire. This area can certainly be improved

    Report
17. TM

    TracyM

    1 review

    4.0

    1 review

    Dined on 7 April 2022

    overall4food4service5ambience5

    Fantastic service and will be back the lady taking care of us was amazing.

    Report
18. OT

    OliviaT

    1 review

    3.0

    1 review

    Dined on 7 April 2022

    overall3food3service5ambience4

    It was something I really wanted to experience. The service was great but a lot of the sweets were a letdown. The savoury food was nice but not enough of it. I also thought the price was way to much for what you got. I think more like $40 to $45 would be more than enough for this experience.

    Report
19. KG

    KiarahG

    1 review

    3.0

    1 review

    Dined on 2 April 2022

    overall3food4service3ambience4

    The waiters were great but it took 45 minutes to get our food and they used the fact I was a vegetarian as an excuse - when it’s literally just finger sandwiches and a tiny quiche I got. Why make us book if it takes almost an hour to push out food you knew you were going to make. This isn’t the first time I’ve come here. Last time it took me an hour for chocolate fondue, when the food comes out it’s nice but it’s nice worth the price or the time you have to put in.

    Report
20. OT

    OpenTable Diner

    Brisbane

    1 review

    2.0

    1 review

    Dined on 2 April 2022

    overall2food3service2ambience3

    After having fantastic experiences here before, I took my parents for brunch when they were visiting. The food took forever - we were all hungry and were continually being asked if we wanted more coffee…… waiting more than an hour for an omelette is too long 😕

    Report
21. GO

    GwyneddO

    1 review

    5.0

    1 review

    Dined on 27 March 2022

    overall5food5service5ambience5

    Fabulous. Wonderful food and service. And amazing Gluten free Options

    Report
22. DG

    DanielleG

    1 review

    5.0

    1 review

    Dined on 23 March 2022

    overall5food5service5ambience5

    I'm a fan of afternoon teas so when I needed a venue for a celebratory girly gathering of 6 on a Wednesday afternoon Belle Epoque went to the head of the class and didn't disappoint. The delightful service was present but not intrusive (and were happy to help with photos!). The food was little bites of Joy and everyone had more than one favourite; left contented; and with a box of left overs. As I was helping a person needing assistance I chose the Emporium Hotel valet parking and it was excellent - a great process, helpful assistance, and value for money. Everyone enjoyed the occasion and I know I will not hesitate to return.

    Report
23. A

    Alison

    Exclusive

    2 reviews

    5.0

    2 reviews

    Dined on 19 March 2022

    overall5food5service5ambience5

    The high tea was delicious and the service was outstanding. It was a lovely day out, I would highly recommend it to all

    Report
24. GK

    GlennK

    Brisbane

    1 review

    3.0

    1 review

    Dined on 17 March 2022

    overall3food3service2ambience3

    I decided to take my wife to your Belle Epoque for her 66 birthday as a special surprise because of our previous dining experiences at the Emporium. I was appreciative of your staff member offering to move a to a table a slight distance away from the 2 business people having a rather loud conversation. We moved to the new table, decided on our meal and placed the order including 2 glasses of the NV Munn. At the time of placing the order we we're not confident your staff member had the order correct so we repeated the order saying that we wanted a sour dough bread, the Coq au vin Pomme and the escargot. The sour dough and the coq au vin arrived but without the Escargot. I was a little surprised so as she was walked away I stopped her and enquired about the Escargot and her reply was it was not ordered. I then gave her my plate to take away so my wife and I could dine together. She took it away but returned after about 5 minutes saying ordered my wife’s meal but they had no where to keep mine warm and did I want it back. Rather than be spoiling the meal and eating it cold I agreed to have it back. I ate the meal and finished it, my wife meal arrived some time after I had finished my meal. We have perviously dined and had the experience of you Signature restaurant as well as a couple of times in The Terrace and have to say the experience and service has been exceptional. I have made comment and provided feedback on both google and your facebook page. The experience provided on this occasion was definitely not the standard we have experienced in the past an was disappointing

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25. J

    Jojo01

    Brisbane

    17 reviews

    vip
    5.0

    17 reviews

    Dined on 14 March 2022

    overall5food5service5ambience5

    Went there for breakfast and it was lovely. Had the crepes that were nice and light just what was needed after a big Sunday. The staff were lovely and the food was extremely good value. Would definitely visit again

    Report
26. 2

    2xtrbl

    Brisbane

    1 review

    4.0

    1 review

    Dined on 5 March 2022

    overall4food3service3ambience4

    It was delicious, the food was lovely but definately need to change the balance, too much sweet options you need more savoury. Sandwiches beautiful but the quiche too small and need more.

    Report
27. K

    Karen

    Tasmania

    1 review

    5.0

    1 review

    Dined on 25 February 2022

    overall5food4service5ambience5

    Lovely atmosphere - great attentive service. Good value with bottomless tea / coffee. Delicious patisserie desserts.

    Report
28. WM

    WayneM

    1 review

    5.0

    1 review

    Dined on 24 February 2022

    overall5food5service5ambience5

    Signature restaurant refused to go or our order due to degustation order had to be had by all seated at our table(4) because their explanation was they didn’t want others when we finished a 2 course meal to watch 2 others still being served their 3 other courses. Never had that experience at any restaurant in the world we have been too, so we left without eating.

    Report
29. H

    Hvibes

    Brisbane

    1 review

    4.0

    1 review

    Dined on 14 February 2022

    overall4food5service5ambience5

    The atmosphere and food are good. However, there were like tiny fruit flies flew around, which was annoying when chatting with friends.

    Report
30. LP

    LaurenP

    Tasmania

    1 review

    4.0

    1 review

    Dined on 13 February 2022

    overall4food5service4ambience4

    Went and had the High Tea which had a classic menu very well done The pastries were beautiful and there was plenty per person.

    Report
31. HT

    HondaT

    Gold Coast

    5 reviews

    5.0

    5 reviews

    Dined on 11 February 2022

    overall5food5service4ambience4

    Loved the environment, the food was presented well and was tasty, good value for money, seemed to be short staffed, restaurant was busy and the staff certainly did their best but their was a delay in the food and coffee coming to the table

    Report
32. OT

    OpenTable Diner

    Gold Coast

    2 reviews

    4.0

    2 reviews

    Dined on 24 January 2022

    overall4food4service5ambience4

    My granddaughter and I had a lovely High Tea at Belle Epoque on Monday. We arrived 45 mins early and the girls allowed us to sit down . They were very kind and gave us water. I had booked for two adults on line as there was no mention of children. The girl came over and asked if my granddaughter wanted the adult or child menu. I asked what was on the Child’s menu and she said there was no menu printed for children at present so she went and asked chef. She was so helpful and kind , she made our High Tea experience very comfortable! The food was delicious, our waitress was outstanding and the valet service was perfect!

    Report
33. S

    Subashini

    1 review

    3.0

    1 review

    Dined on 21 January 2022

    overall3food3service2ambience3

    The cafe has a great ambience and it felt cosy to have our dining experience. But, the variety of hi-tea selection was limited and it was disappointing to know as a hotel that they had a very limited selection of hi-tea food. Also, staff can be more proactive and pleasant when serving.

    Report
34. IM

    IbolyaM

    1 review

    3.0

    1 review

    Dined on 14 January 2022

    overall3food3service4ambience4

    I always love the ambience, style and service at Belle Epoch. I wanted to order cheese fondue for my friends but it was not available. I was a little set on fondue so was a bit put out. The alternatives we ordered were Croque Monsieurs - all the selections were nice. Usually the fancier desserts are very nice and worth the price. My passionfruit macaron was delicious but my friend's Portuguese Custard Tart was dry and very tired as was the other custard filled dessert. Disappointing re: cakes but all else good..

    Report
35. SN

    SachiNhow

    1 review

    4.0

    1 review

    Dined on 8 January 2022

    overall4food4service5ambience5

    A glass of water had a bit of smell ( my tub water at home smell the same at the moment) so it would have been better if we got served filter water. We would preferred more savoury than sweets but we all loved the atmosphere. We’ll pop in again for a coffee and cake . Thank you.

    Report
36. MM

    MelissaM

    Brisbane

    1 review

    3.0

    1 review

    Dined on 3 January 2022

    overall3food3service3ambience5

    Coffees were not hot, slightly warm at best. Coffees were made a second time but remained slightly warm, not hot. Staff were pleasant but not attentive. Had to call staff to take our orders 3 times. Food was good.

    Report
37. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on 2 January 2022

    overall2food4service2ambience3

    Service was underwhelming. On arrival greeting was lukewarm and after being seated we waited at least 20 minutes before someone attended to us.

    Report
38. RR

    RoRoN

    1 review

    1.0

    1 review

    Dined on 24 December 2021

    overall1food1service1ambience3

    Service was really poor and many basic menu items were unavailable.

    Report
39. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on 19 December 2021

    overall3food4service4ambience3

    I personally like sweets .

    Report
40. D

    Deni

    1 review

    5.0

    1 review

    Dined on 18 December 2021

    overall5food4service5ambience4

    Lovely decor, friendly staff and our delicious meal was delivered in a timely fashion

    Report