Enjoyed the double trouble burger very much. Burgers were amazing, juicy and meat was tender. The spicy sauce that went with it was so on point. It was a great place to catch up with friends. Service was generally ok, but definitely not for the reception staff.
One disappointing thing was that a staff member was supposed to be stationed at the reception. But that staff actually went to take orders for another table forever, which made me stood and waited for 10mins before someone could get me my reserved table. I did ask two other staff members for help, but they kept asking me to wait for that lady who was supposed to be the reception or something, even when they had time to attend to me. Perhaps better work division/ management could be done? But generally staff were friendly and nice.
Service was very poor. Waited for at least 15 minutes before the waiter brought the menus and another 15 minutes before we were served our drinks ( soft drink and water). Food took a long time to arrive and even getting the bill was another long wait. In the end I had to get up and go and stand next to the cash register in order to pay for my meal.
Will not be going to this branch again.
Please serve the Impossible Burger without buttered buns, since dairy is not vegan!
Were ate at Beef & Liberty for lunch at 1:00. The host sat us very quickly even though the lobby was full. The meal was served quickly but not rushed. The staff did a great job during the mid day rush cooking and serving the food and cleaning up tables.
The service was very inefficient and late. Servers were not courteous in their treatment of our guests.
I enjoyed the el carbon and the fries a lot. Everything was great.
Unfortunatelybin our last visit service was very slow waiting almost an hour for 2 burgers and a salad. Chips sitting on counter until burgers were ready. Nothing worse than cold chips
The Impossible Burger was a big disappointment. It is way too salty and evidently deep fried to get a crunchy crust so it was greasy and fattening. It was meant to be a Thai burger but there was no taste other than too much salt. It tasted like the gluten burgers in local vegetarian chinese restaurants - at half the price. Quorn of course has been doing vegetarian burgers for years so this is not a big improvement. I am a life long vegetarian and happy with any efforts to have vegetarian options - but I would not order this Impossible Burger again.
The restaurant and service is great though and it's really good to have the salad instead of bread option.
Had my birthday celebration here and could not have asked for better service in handling all of my guests. Great atmosphere and would highly recommend for a family outing, date or special occasion.
I booked a table and had confirmation at Beef and Liberty Wednesday April 25th for our bookclub. Upon arriving we were told the entire restaurant had been booked for a private event and they would not be seating us. The staff were unhelpful and didn’t care they had made a mistake.
Zero customer service.
Ventilation has to improve during peak hours; air-conditioned was insufficient to support full house during lunch time, everyone got sweaty!
Best burger I have had in a long time. One hour free flow on Bloodies and/or Beer-you can mix it up-is really a good bargain.
We had several different variations on the classic burger-all good. Also recommend the sweet potato fries.
One of the best burger places in Hong Kong! Could choose the beef doneness and love the sweet potatoes fries!
Good quality food, if you want to improve you need to stop making the burgers so dry. This is not the first time at the lkf location have had this feedback. I have not had a dry burger in the wan chai location. Both locations I get the burger done medium.
Most of the staff are polite and we happened to asked a cleaner for ordering but she explained well and directed our request to appropriate person. Some small accidents happened in between but was handled professionally. Food are always my favourite but it would be nice to have more variety of food selection.
Love the cocktail orange colada & Rosecco. I had ordered Rosecco for 3 rounds.
Food is good but service is appalling. 30 min wait for a simple burger, staff cant handle a busy restaurant, order system breaks down. Not a one off experience, happened at both LKF and Star Street locations within a couple days of each other.
Beef & Liberty is probably the best place for burgers and beer in town. We enjoyed our evening and will come back soon.
Great service for our daughter's 16th Birthday dinner with friends
This was my third time visit and I specially recommended to my family , however, all the beef patties were over cooked (we all ordered medium rare) which tasted totally different from my last two visits. Maybe, it was Chinese New Year time and the chef was not the one I had last two times. A bit disappointed but I think I will still come back soon.
We dined on Valentine's Day. Restaurant environment is good. Service was ok . However food (burgers) served was not warm enough. Guess it's been ready to serve for a while but, the restaurant was just too busy and hey did not bring to quickly. Overall it's a comfortable place for casual dining and date.
The best of burger in Hongkong. Recommend!!!!!!!!!
Been before to the Stanley Beach branch. While the burgers at Lan Kwai Fong were good, we had an unfriendly experience. Waiters were inattentive and a bit unfriendly/impatient. When leaving with an already not so good impression, the hostess (lady at the elevator) literally waived to us to move out of her way while she could have just ask us to do so. Will not return to this branch.
The burgers are some of the best in Hong Kong. The atmosphere is nice. I went there with a friend and she loved the food so much she brought her two sons and mother the day after. She works at a famous European Steakhouse with specialty in burgers but she liked the burgers here much more.
The only minus was the service. Very very poor. When the waitress in a very low voice asked how well we wanted the burger done both of us couldn’t hear and asked her what she was saying she repeated in same manner but very with a very annoyed attitude and we still couldn’t hear it. We are very friendly in general but requested the manager to give us a new waiter with better manners.. and a smile please.
Servers were not attentive, kind of rude I'd say.
They assumed you are having drinks only if you'd be there before 8pm, and didn't even bother listening to the rest of your order.
The service is great and the waitress is very nice. You would enjoy to dine in the very pleasant restaurant with delicious food.
Staff are helpful & friendly. Especially like the vegetarian dishes, never dissapoint me. Price is reasonable. A good place for catching up with friends.
My brother and I love coming to this restaurant mainly because of the warm cookie skillet (it is heavenly). The burgers have simple yet complementing ingredients which is quite hard to find in other restaurants.
The service is always amazing.
We try our best to come to beef and liberty at least once a week!
Beef & Liberty LKF is really awesome! The food is top notch and the ambience is good. The burgers were done just right and very flavorful. A special shout out to the broccoli and feta cheese combo; excellent! Location is very convenient and easy to locate. The only issue was during lunch (since it was pretty crowded), the service staff seemed overwhelmed. But other than that, 2 thumbs up and highly recommended.
We just arrived in HK and looking for a place that would open late. We decide to do this restaurant because it looks good in pictures and it opens late. Our server was super friendly and chill. The food is great, my friend and I both ordered a burger. The overall dining experience was very welcoming. Thank you!
Beef and Liberty was really packed to the rafters all night with people out to have a good time. It’s got great burgers and drinks menu is not great but not shabby either. Charges were not excessive. In my opinion presented decent to good value.
Superb in every way !!!!
Superb in every way !!!!
Superb in every way !!!!
Great food and ambiance. Service was slow. Seemed like there wasn't enough staff. Was a struggle throughout meal trying to get the waiter's attention to order, or get the bill.
You can always expect quality food from beef & Liberty and the one in LKF is no different. There are enough options to choose from the food menu and the beer selection is always very good. The staff is very friendly, efficient and professional. Overall, it's well run and it provides value for money.
November is a good month to sit outside and that was my first visit choice for a Saturday brunch. Burger is juicy with good taste and there's seasonal choice as well. Lovely fresh green salad and pumpkin fries as the side choices. The young lady serves with passion and big smile, which is a super plus for Hong Kong!
Overall, the dining experience was great. Burgers and service are good. However, it was hard to grab staff attention for service. Maybe because we were sitting at terrace. The wine selection is limited. The bottle we ordered was tasteless like drinking water.
Convenient location from Central with smiling and happy staff. The food is great, especially the pulled pork burger and the ambiance is industrial but transcends the hustle of Hong Kong . Our wine was a little slow to be served but to give them their due they were very busy. Overall it rates outstanding in a city crowded with competition.
Best burgers in HK! Go on Mondays for 2-for-1 burgers! Great food and great service!
I had a great lunch experience; Christy took care of my booking nicely and the food and service was great too.
Zero complaints. Our server was friendly and my guests complimented me on the choice of venue.
Always good quality easy eating comfort food. Have been 10+ times and will be back again. Not cheap but no decent western food is in HK.
It was Beef & Liberty's Double Touble night so I headed down with a group of friends.
It was my first time at the LKF outlet as I usually frequent the outlet at Wan Chai. Food is good as usual but I have to say that the service at Wan Chai was friendlier and more attentive. Perhaps the LKF venue was larger and hence created a slower service.
Nevertheless, an enjoyable night out with friends!