Ban-Na Thai Restaurant

Name: Ban-Na Thai Restaurant
Address: Shop C/176 Victoria Street, Mackay, AU-QLD, 4740, AU
Telephone: 0492 308 888
Price range: $41 to $100
Rating: 4

4 (175)

$41 to $100

Thai

Shop C/176 Victoria Street, Mackay, AU-QLD 4740

Make a booking

Ban-Na Thai Restaurant

$41 to $100

Thai

Mackay Harbour

Make a booking

2 people

8 Nov 2026

11:30 pm

Booked 6 times today

About this restaurant

Good for special occasions
Good for groups
Healthy

Ban Na Thai is a small family owned business since 1996. Located in corner of Victoria & MaCalister Streets.
Our Chefs have over 30 years of experiences in Thai cuisine. We are fully licensed, and have varieties of Thai dishes for you to try such as Massaman Curry, Tom Yum Soup, Thai Basil and much more.

Additional information

Dining style
Casual Dining
Price
$41 to $100
Cuisines
Thai
Hours of Operation
Lunch Mon–Sat 11:30 am–2:00 pm Dinner Mon–Sat 5:00 pm–9:00 pm
Phone number
0492 308 888
Website
http://bannamenu.com/
Payment Options
AMEX, Diners Club, Mastercard, Visa
Dress code
Casual Dress
Private party facilities
We do offer a Private Function and Corporate Function that can cater up to 140pax.Please contact us directly for any enquiries.
Delivery & takeout
Order direct

Location
Shop C/176 Victoria Street, Mackay, AU-QLD 4740
Area
Mackay Harbour
Cross street
Corner of Victoria & Macallister Street
Parking Details
Street Parking
Additional
Banquet, Beer, Cocktails, Full Bar, Gluten-free Options, Non-Smoking, Takeaway, Wheelchair Access, Wine

Concierge
AI Beta

Our AI assistant, Concierge, is here to answer your questions about this restaurant.

Reviews

OpenTable reviews from verified diners

Reviews from people who have dined at Ban-Na Thai Restaurant.

4.0

(175)

4.3Food
3.9Service
3.9Ambience
3.9Value

Noise • Energetic

Loved For

Tropical North Queensland
Good for business meals
Tropical North Queensland
Hot spot

Review summary

AI-generated from verified diner reviews

Ban-Na Thai Restaurant offers consistently delicious food with "wonderful service" and friendly staff. While the "food is outstanding," some guests noted slow service and long wait times for meals. The ambiance is lively yet can be busy, so reservations are recommended. Overall, the restaurant provides "absolutely fresh and delicious" dining experiences.

175 Reviews

A
Aaron
Tropical North Queensland1 review
2.0
Dined on 23 October 2026
1. Overall 2
2. Food 5
3. Service 2
4. Ambience 1
I never do this but i'm not happy. I booked and asked to be seated in a booth or corner for our engagement celebration dinner. We were seated at the front next to the fire hose, table was shaky and I had to adjust it, no water to the table, drinks took 15 minutes to arrive and our entree' came with our mains, a staff member was spraying the table not the cloth next to us and it inevitably settled on our table and food, there was 6 delivery workers carrying shopping bags hanging around on mobile phones speaking loudly and blocking the entrance. The entire time it was awful. It shouldn't be named as a reataurant because it is simply a takeaway and it seemed they spent far more energy on that than the people who wanted to eat there. Really, really poor form Food was good, until it was crop sprayed. Basic service skills need to be met and delivery drivers need to be corralled by the back door or outside. Not even close to good enough Ban Na, sort it out, you were amazing 6 months ago, what happened??
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C
Caroline
Tropical North Queensland1 review
3.0
Dined on 23 October 2026
1. Overall 3
2. Food 3
3. Service 2
4. Ambience 3
5 of us ate there...all of the same opinion entrees were lovely. But waited so long for our mains that they gave us a free bottle of wine. Taste was nice but nothing exceptional. One meal was not hot enough so it was sent back to be heated...came back out the same. Would struggle to go back. But the staff were lovely.
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M
Michael
Tropical North Queensland1 review
4.0
Dined on 14 October 2026
1. Overall 4
2. Food 4
3. Service 2
4. Ambience 4
Food is consistently good. Fair price for the portion sizes. Wait staff are well mannered, but need to be more observant to each table. Having to continually wave to get someone’s attention gets old real fast. We would have bought more drinks if table service was better.
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L
Leanne
Gold Coast1 review
5.0
Dined on 27 September 2026
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Always a fabulous meal. Never disappoints. Had family up from Hervey Bay and they loved it.
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T
Theresa
Tropical North Queensland2 reviews
3.0
Dined on 22 September 2026
1. Overall 3
2. Food 4
3. Service 2
4. Ambience 4
Service was slow really needs a senior staff manager to direct the staff.
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G
Gaylene
Sydney1 review
5.0
Dined on 3 September 2026
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Excellent restaurant. The food is outstanding and wonderful service. All the staff are very friendly and accommodating. Highly recommend 👍
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k
kelly
Sunshine Coast1 review
4.0
Dined on 22 August 2026
1. Overall 4
2. Food 5
3. Service 5
4. Ambience 4
Absolutely fresh and delicious! Our new favourite. Everything we tried was outstanding.
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M
Megan
Tropical North Queensland3 reviews
5.0
Dined on 1 August 2026
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 4
Another amazing dinner at Bana Thai, service was wonderful & meals were delish. Take a jumper when going as it was freezing at our table under the aircon.
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L
Lorraine
Tropical North Queensland1 review
3.0
Dined on 30 July 2026
1. Overall 3
2. Food 5
3. Service 5
4. Ambience 3
The food and staff were amazing, but it took a long time for the meals to come out. Im not sure if the kitchen focused more on the delivery orders, but there were more delivery orders coming out than restaurant orders. For a Thursday night it was very busy. I recommend making a reservation if dining in.
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E
Elizabeth Nicole
Tropical North Queensland1 review
3.0
Dined on 24 July 2026
1. Overall 3
2. Food 5
3. Service 2
4. Ambience 2
We waited for almost two hours to get our food (we were only 3 people) Food was amazing, waiting time was insane, we end up having dinner at 9 pm
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Additional information

Dining style
Casual Dining
Price
$41 to $100
Cuisines
Thai
Hours of Operation
Lunch Mon–Sat 11:30 am–2:00 pm Dinner Mon–Sat 5:00 pm–9:00 pm
Phone number
0492 308 888
Website
http://bannamenu.com/
Payment Options
AMEX, Diners Club, Mastercard, Visa
Dress code
Casual Dress
Private party facilities
We do offer a Private Function and Corporate Function that can cater up to 140pax.Please contact us directly for any enquiries.
Delivery & takeout
Order direct

Location
Shop C/176 Victoria Street, Mackay, AU-QLD 4740
Area
Mackay Harbour
Cross street
Corner of Victoria & Macallister Street
Parking Details
Street Parking
Additional
Banquet, Beer, Cocktails, Full Bar, Gluten-free Options, Non-Smoking, Takeaway, Wheelchair Access, Wine

FAQs

Yes, Ban-Na Thai is a popular choice for special evenings, with guests recommending it for birthday and anniversary dinners.

Ban-Na Thai feels warm and welcoming, with friendly, attentive staff and an atmosphere guests enjoy for birthdays, family meals and relaxed evenings.

Casual dress, comfortable, informal clothing is appropriate and nothing formal is required.

Ban-Na Thai is busiest on weekend nights and other peak evenings, guests note Friday and Saturday nights are especially popular, and even Thursdays can be very busy; Monday nights tend to be quieter.

Portions are often generous, guests specifically note large, shareable Massaman servings and plentiful banquet dishes.

How FAQ content is generated

Make a booking

Ban-Na Thai Restaurant

$41 to $100

Thai

Mackay Harbour

Make a booking

2 people

8 Nov 2026

11:30 pm

Booked 6 times today

Ban-Na Thai Restaurant

Make a booking

Ban-Na Thai Restaurant

Make a booking

About this restaurant

Additional information

Concierge
AI Beta

Menu

Reviews

Loved For

Review summary

Additional information

FAQs

Is this a good pick for date night?

What's the ambience/atmosphere like in this restaurant?

What is the dress code for Ban-Na Thai Restaurant?

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What are the portion sizes like at this restaurant?

Make a booking

Ban-Na Thai Restaurant

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