Altitude Restaurant - Shangri-La Sydney

4.3
308 reviews
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$40 and under
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Contemporary French / American
Top tags:
  • Scenic View
  • Special Occasions
  • Romance
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About

Perched above Sydney's spectacular harbour at the top of the Shangri-La Hotel, Sydney, Altitude Restaurant is among the city's most iconic dining experiences. Modern Australian cuisine and an extensive boutique wine list are accompanied by five-metre high floor-to-ceiling windows overlooking Sydney Harbour.

A lavish glass encased private dining room seats up to 18 persons and is available for private engagements upon enquiry. Altitude Restaurant is open Mondays to Saturdays from 6pm to 10pm.
Dining Style
Fine Dining
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Cuisines
Contemporary French / American
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Hours of Operation
Dinner: Monday - Saturday: 6:00pm - 10:00pm
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Phone number
(02) 9250 6123
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Payment Options:
AMEX, MasterCard, Visa
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Dress Code
Smart Casual
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Executive Chef
Matthew Mccool
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Neighbourhood
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Parking Details
Parking space available at the hotel with a fee of AUD 44 for up to 4 hours
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Public Transit
5 minute walk to the hotel from Circular Quay Station or Wynyard Station
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Special Events & Promotions
Banquet packages available upon enquiry and a lavish glass-encased private dining room that seats up to 18 persons
What 308 People Are SayingWrite a review
Overall ratings and reviews
4.3based on all time ratings
4.3
Food
4.3
Service
4.3
Ambience
3.8
Value
Noise · Moderate
88% of people would recommend it to a friend
5
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OT
Dined on 17 June 2017
Overall 2Food 3Service 1Ambience 3

Very slow service considering how expensive this was for a brunch. We had been thee an hour and only been given 1 small starter. Advertised as bottomless mimosas but it was near impossible to get a waiter to bring you a drink and we were then given several notices that we would have to leave soon so they could set up for dinner at 215pm!

OT
Dined on 17 June 2017
Overall 4Food 4Service 5Ambience 4

A perfect day for me and my partner!

And I would like to say a big thank you to the our waitress Alice whom made it as enjoyable as could be!
Thank you 🤙

OT
Dined on 15 June 2017
Overall 4Food 4Service 5Ambience 5

Being together with a spectacular view. Good service. Tyler was excellent.
Food good but not amazing. Cheese and dessert best part of the food experience.

OT
Dined on 11 June 2017
Overall 5Food 5Service 5Ambience 5

Amazing venue with an amazing view. A perfect way to enjoy the vivid lights. The service could not be faulted and the food was fantastic.

OT
Dined on 6 June 2017
Overall 3Food 4Service 1Ambience 2

Food is good - good presentation and very well prepared. Kitchen does a great job!
Sommelier was very good, top marks to her!
We mark this restaurant down due to very poor service - we are still waiting for 3 requests to be fulfilled. Very poor attention to service delivery.
This venue has great scenic views, however, poor arrangement of tables ensures the building's structural columns block many people's ability to enjoy the views!

OT
Dined on 28 May 2017
Overall 5Food 5Service 5Ambience 5

Yesterday night we had the chance to celebrate with my wife our 11th anniversary at Altitude.
The Service from the first minute was so friendly and professional!!
The combination of Beautiful dishes the Amazing views and hospitality are the keystones!!
Another style of music possibly is something for the stylist to concider.(I love blues but it didn't match that much)
Sarah, Tamara, Davido thank you very much!

C
Sydney / NSW
1 review
Dined on 28 May 2017
Overall 3Food 3Service 4Ambience 2

The view is amazing, the service is good.. the food quality is good, but exxy. The main issue was the temperature, it was way too cold to be comfortable!

OT
Dined on 27 May 2017
Overall 3Food 4Service 3Ambience 3

After a three week tour of Australia this was supposed to be the pinnacle and highlight. It was far from it. Asked to wait and then finally 15mins after our allotted time. Then a further wait of 25mins for a drinks menu which was asked for twice, this meant it was 40minutes after being seated before getting our first drinks.

Food superb. Can't fault that element but when paying in access of $300 it was unfortunately already a poor experience from the initial waiting time.

OT
Dined on 25 May 2017
Overall 5Food 5Service 5Ambience 5

Great view and great food!
No idea what the reviews are about on Tripadvisor, as they say the food wasn't good and the service was terrible.. the food was incredible, I worked in a fine dining restaurant as a chef for 2 1/2 years and I ran my friends restaurant for 2 years on top! So I'd like to think I know what good food is! Great service too, Davide was our waiter and it was a great night that was spent for my girlfriends 20th birthday.
I'll definitely be coming back.

OT
Dined on 19 May 2017
Overall 5Food 5Service 5Ambience 5

We were the second time in Sydney and we decided to go the second time for dinner at Altitude. We love the food, the views and the atmosphere and we didn't experience disappointment.
I will do it again!!!

OT
Dined on 18 May 2017
Overall 5Food 5Service 5Ambience 5

We visited this restaurant for a 21st birthday. We were pleased with the food and service. We were disappointed that for such a special occasion we could not have a table beside the window particularly since the table had been booked 2 months and at no point were we told we would not be able to have a table with a view.

OT
Dined on 18 May 2017
Overall 5Food 5Service 5Ambience 5

Exceptional experience, special service, great view, great food, great cocktails, great from entree to desert. Highly recommended. My wife loved her 44th wedding anniversary. Thank You.

OT
Sydney / NSW
1 review
Dined on 9 May 2017
Overall 5Food 5Service 5Ambience 5

The waiter is friendly and professional. The service was outstanding. Food presentation was great.

OT
Sydney / NSW
2 reviews
Dined on 6 May 2017
Overall 1Food 1Service 1Ambience 1

Worst experience, you are better off going to Bennelong, Cafe Sydney or Chiswick.
Here, you are definitely paying your hard earned money for the view - if you're lucky to be sitting by the window that is. My experience at this restaurant was highly disappointing to the point i left the place halfway through the meal.
The food is not fresh or presented well, for instance the amuse bouche proportions were all uneven, the ceviche trout was something you could get from your local Japanese restaurant and was served in a bowl drowned in soy sauce, angus steak was meant to be served medium rare however came to the table covered with slices of raw mushroom carelessly dumped onto the overcooked-on-the-outside-yet-raw-on-the-inside piece of rubbery meat, brocollini side dish was overcooked and limp looking. Waitors were nice however they have a lot to learn in terms of taking orders without a note pad as though we're at some downtown local restaurant, serving dishes and clearly saying what they are, listening to diners when they say they don't need help, or even just constantly loitering around the table filling up our glasses when they were already full, in short the service we received was of trainee quality while nothing wrong with it we just did not expect it at a highly regarded restaurant. Will never, ever, ever, ever, return and DO NO recommend at all.

OT
Dined on 5 May 2017
Overall 5Food 5Service 5Ambience 5

The service was exception, attentive.
The food was delicious.

OT
Dined on 5 May 2017
Overall 4Food 4Service 5Ambience 5

Altitude is a great restaurant for a special occasion. The food is delicious. We loved all 3 courses but the entrees and desserts were exceptional. The views are absolutely stunning. The mood lighting is just right so that it's not dark but you can still see the harbour. Service is great and unrushed and staff are really friendly, describing every dish when it's served. We loved our dining experience.

OT
Dined on 29 April 2017
Overall 4Food 5Service 4Ambience 4

Table not ready, had to wait 30min. Excuse given was the other people haven't left yet. Not happy considering how adamant they state online about dining times!!!!!!!!!

OT
Dined on 28 April 2017
Overall 4Food 4Service 4Ambience 4

always love this restaurant- for the food but mainly the view - very romantic for a special occasion but must sit at the window.
The seafood is always wonderfully prepared and this visit was no exception.

l
Salt Lake City
15 reviews
Dined on 25 April 2017
Overall 3Food 2Service 2Ambience 5

The view, as advertised was stunning. The service was mediocre at best, with the staff not even knowing the name of the 3 types of bread offered. The server tried to rush us to order before receiving our wine. The food was small portions (which is fine) and just OK. I'd skip it.

OT
Dined on 23 April 2017
Overall 4Food 4Service 5Ambience 4

Everything was great but the noise from the bar and the private party was intrusive

OT
Dined on 22 April 2017
Overall 5Food 5Service 5Ambience 5

We had a Brunch/Ala Carte menu. The ala carte menu was wonderful & very generous with the portion sizes then if you were still hungry.., you also had a buffet of seafood, beef, vegetables, cheeses & pastries. The drinks were beautiful, exactly what you needed. The waiters were very professional, our waiter 'Freeman' was excellent, nothing was an issue to him & he was just happy to accommodate our orders. Overall.., we had the best brunch ever. We will be returning to this restaurant again!!!

OT
Dined on 22 April 2017
Overall 5Food 5Service 5Ambience 5

Fantastic views of Harbour Bridge and Opeea House and surrounding areas.
Quality of food is superb and service is friendly and prompt.

OT
Dined on 22 April 2017
Overall 3Food 2Service 4Ambience 3

The lobster tail was under cooked bordering on raw. The main needed seasoning and flavor combination didn't make sense to me. The bill contained a glass of Shiraz i did not order for $55 !
The waiter was pleasant, the view fantastic however the overall experience was quite underwhelming given the price being charged.

OT
Dined on 21 April 2017
Overall 5Food 5Service 5Ambience 5

Overlooking iconic sydney harbor this is an ideal romantic dinner or special occasion restaurant. the sophisticated menu is of a very high level and the service impeccable.

OT
Sydney / NSW
1 review
Dined on 20 April 2017
Overall 5Food 5Service 5Ambience 5

Best experience ever, great view!

O
Sydney / NSW
9 reviews
Dined on 19 April 2017
Overall 4Food 4Service 4Ambience 4

We had a great view and the degustation menu was fantastic. Just right amount of food and we enjoyed the drinks too. Enjoyed the ambience and background music too.

OT
Dined on 16 April 2017
Overall 5Food 5Service 5Ambience 5

My girlfriend and I recently celebrated an anniversary, altitude went above and beyond to ensure we had a truely memorable night, from best seats in the house, to a an amazing course of food with a special gift from the chef.

OT
Dined on 12 April 2017
Overall 1Food 1Service 1Ambience 3

This was not special at all. The food was over priced for the size. No care or finesse was taken given the style and cost of the restaurant. The service was shocking to the point we complained to the manager. He was gracious to not charge given the negative experience but it still ruined a romantic evening.

OT
Dined on 9 April 2017
Overall 5Food 5Service 5Ambience 5

The view at night was amazing, the service from the wait staff was exceptional, professional & friendly. Every dish was exquisite & had its own unique twist & looked simply amazing. I enjoyed that every dish had its own unique plate & presentation was second to none. My favourite dish on the night was the pork loin with vegetables & the Rock Melon dessert.

OT
Dined on 9 April 2017
Overall 5Food 5Service 5Ambience 5

Great atmosphere, great view, great service, and great food.

OT
Dined on 8 April 2017
Overall 4Food 4Service 4Ambience 3

Great experience

OT
Dined on 7 April 2017
Overall 5Food 5Service 5Ambience 5

Worth it for a special occasion as I tried food prepared in a way I have never experienced before. The view was beautiful, flavours interesting and the service was great.

OT
Dined on 6 April 2017
Overall 4Food 4Service 4Ambience 4

I have dined at Shangri La many times, but I was very disappointed with last night's experience.

OT
Dined on 1 April 2017
Overall 1Food 1Service 2Ambience 2

Very disappointed this is the second back meal experience I have had here this year.

This restaurant was my favourite place in sydney, i was planning to have a wedding reception there. But now I will now likely never to revisit it. And will certainly not recommend it to anyone.

But experience the same problems 1 1/2 apart.

Very sad!!!

OT
Dined on 30 March 2017
Overall 5Food 5Service 5Ambience 5

We were blown away by the service at Altitude and the chef's willingness to be flexible to give us a full 3 course vegan menu. The food was absolutely delicious; we cannot rave enough about the quality of food and service here. We had a beautiful wine and the view was magical. It was perfect for our anniversary celebration and we would love to dine here again when we're back in Sydney, absolutely fantastic!

OT
Dined on 28 March 2017
Overall 4Food 4Service 4Ambience 5

One dish was not good -pork bellies. All othe food was very good. Wait staff was very cordial and helpful.

OT
New York Area
6 reviews
Dined on 24 March 2017
Overall 1Food 1Service 1Ambience 1

Worst food ever. Absolutely rubbish for such a well known brand. Shameful.

OT
Dined on 18 March 2017
Overall 4Food 4Service 5Ambience 5

Beautiful spot with stunning views of the harbour.

The food was very good, but limited options available for vegetarians.

The service was excellent and made it a great experience. The only let down was that I booked indicating that it was for a celebration and there was no mention of it by the wait staff even as acknowledgement.

OT
Dined on 14 March 2017
Overall 5Food 5Service 5Ambience 5

Great food, friendly service, nice atmosphere and amazing views. Overall lovely dining experience

OT
Dined on 12 March 2017
Overall 3Food 3Service 4Ambience 4

The view is spectacular if you happened to be seated by the window overlooking the harbour. However food does not quite live up to the expectation

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