Afternoon Tea at Caffe Concerto - Northumberland Av

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1. C

   Combsie

   London

   1 review

   4.0

   1 review

   Dined on 27 April 2022

   overall4food4service5ambience5

   Lovely friendly funny waiter. He made every effort to amuse three older ladies who were so delighted to be back in London. Made our day.

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2. ME

   MiriE

   London

   4 reviews

   5.0

   4 reviews

   Dined on 23 February 2022

   overall5food5service5ambience5

   We had lunch at this restaurant and had a very enjoyable time. The décor is very nice, it has comfortable seating, the food was delicious and the service very good. Thank you Caffe Concerto. Highly recommend this restaurant.

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3. m

   minpin

   London

   3 reviews

   5.0

   3 reviews

   Dined on 12 February 2022

   overall5food5service5ambience5

   Had a lovely time celebrating a friends birthday. Food was lovely and plentiful.

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4. M

   Mickey

   Glasgow

   5 reviews

   2.0

   5 reviews

   Dined on 31 January 2022

   overall2food3service2ambience2

   Looks good from outside but in need of some upgrading - worn and torn seating covers. Service was good until we were ready to leave when waitress took ages to bring the bill as she was chatting to other diners.

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5. LT

   LordT

   London

   29 reviews

   1.0

   29 reviews

   Dined on 15 December 2021

   overall1food1service1ambience1

   Reservation for a quick pre-theatre supper was well handled, and it looks nice in the pictures, but that's it. On entry the place stinks of cooking oil - I could feel the grease on my skin and my clothes still smelt a day later. Overall the décor is nice but many of the banquette seats have rips and tears in them, and are dirty looking (probably from the greasy air). Our poor young waiter was just not up to it. Seemed reluctant to actually serve, didn't understand the word Vodka let alone any attempt at discussion. I got the impression he was very much in training, but got no support from the few other staff. Looking at the overpriced picture-menu (not a good sign :-) ) and judging the likely quality of food by the experience so far, we drank our aperitif, paid and left for a decent restaurant. The staff seemed wholly unsurprised and unconcerned that we left without eating. Any restaurant where you find yourself debating which might be the safest option to eat (we thought probably the pasta, but not with fish in it!) is not somewhere to actually eat. Such a shame as the location (and décor if refreshed) are good. Just seems to be a tourist joint fore those that know no better. Sad.

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6. T

   Test

   London

   1 review

   1.0

   1 review

   Dined on 4 December 2021

   overall1food1service1ambience2

   Service was poor and not friendly, the environment wasn’t welcoming. Air conditioning in the cafe is not great, after afternoon tea my clothes still smells if deep frying oil.

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7. CU

   CaroleU

   London

   1 review

   4.0

   1 review

   Dined on 21 November 2021

   overall4food4service4ambience5

   It was a pity that everything we ordered was not available. There were 3 of us and all types of cakes, pastries, tarts were not available. Eventually we managed to find something for all of us. We were told this was due to the fact that Caffe Concerto were now concentrating on being more of a restaurant, than a caffe.

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8. RA

   RosaA

   London

   1 review

   1.0

   1 review

   Dined on 17 November 2021

   overall1food1service1ambience1

   Bad service. We were waiting for 25 minutes to order and the place was empty. Waiters not very friendly

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9. JB

   JaniceB

   London

   2 reviews

   4.0

   2 reviews

   Dined on 30 October 2021

   overall4food4service4ambience4

   A perfectly decent afternoon tea with very pleasant service. Thank you.

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10. R

    Rekha

    London

    1 review

    5.0

    1 review

    Dined on 23 October 2021

    overall5food5service5ambience5

    Superb service despite being quite busy; staff were lovely; special shoutout to Sara who was amazing - bubbly, efficient, attentive and brilliant with kids! Service was a tad slow from the kitchen but staff managed this brilliantly. Recommend!

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11. OT

    OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on 23 October 2021

    overall5food5service5ambience5

    Birthday treat for my sister. She loved it. Ice atmosphere, attentive staff. Thoroughly enjoyed

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12. KC

    KimC

    London

    1 review

    1.0

    1 review

    Dined on 29 February 2020

    overall1food1service1ambience1

    I couldn’t answer your questions & I can’t recommend caffè concerto. We arrived on time The front of house manager couldn’t find my booking. I couldn’t load my confirmation email. So we weren’t given a table. We went across the road to prezzo we had a fab time

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13. D

    Delicious

    Kent

    1 review

    4.0

    1 review

    Dined on 17 February 2020

    overall4food4service5ambience3

    We enjoyed an excellent lunch and the service was very good and helpful. The waitress even brought my companion some extra saute potatoes as she did not like the sweet potatoes which were served as part of the dish. The atmosphere was busy but friendly and we were able to enjoy a very leisurely with excellent service.

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14. PN

    PaulineN

    1 review

    5.0

    1 review

    Dined on 16 January 2020

    overall5food5service5ambience5

    A very pleasant welcome. We chose a table to the window and watched the world go by whilst we enjoyed the afternoon tea.

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15. J

    Jumm

    1 review

    3.0

    1 review

    Dined on 2 January 2020

    overall3food4service2ambience3

    Once we were seating we werent waited on for at least 20 minutes. We felt very neglected. Afternoon tea was good, but wont be going back due to poor service

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16. OT

    OpenTable Diner

    Chicago

    3 reviews

    vip
    1.0

    3 reviews

    Dined on 5 October 2019

    overall1food1service1ambience1

    HORRIBLE! They told me I made my reservations too late and they almost didn’t sit us, even though there were so many tables open. Service wasn’t great as well. When I asked for the check they made it seem like I was asking too much out of them. Do NOT go here.

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17. OT

    OpenTable Diner

    London

    6 reviews

    3.0

    6 reviews

    Dined on 30 August 2019

    overall3food3service3ambience3

    Slow in acknowledging and there seemed to be no booking system in place, I had to prompt the manager to ensure the booking was verified on Opentable. Although food was good one plate was incorrect and observed to be returned for rectification. This resulted in one plate being lukewarm whilst the other was hot. When challenged the manager denied this, but subsequently our server confirmed this. Service charge was therefore deducted, at our request, from the bill.

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18. TT

    TeaforTwo

    London

    1 review

    1.0

    1 review

    Dined on 24 August 2019

    overall1food2service1ambience1

    Was a little sceptical after reading other reviews but gave it a try regardless. Staff a little abrupt and a smile would have gone a long way. It felt like some of the staff were new and had to check everything with other staff members. Decor a little strange. At seating level it’s looks lovely but when your eyes go above the panelling you see bare dirty walls and pipework. Food was mediocre. Had to ask for extra water in what must be the smallest tea pot in the world. Refills of sandwiches etc not offered but there was enough to fill you up if you aren’t very hungry. You get what you pay for. If you’re after the full afternoon tea experience then I’d strongly recommend you book something a little more up market. Ambiance is everything and sadly this venue comes up a little short.

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19. PG

    PanelaG

    Kent

    1 review

    2.0

    1 review

    Dined on 3 August 2019

    overall2food2service2ambience2

    Can not believe they only give you 1 small cup of tea with afternoon tea, they want to charge you for another cup ???

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20. FL

    FreyaL

    1 review

    4.0

    1 review

    Dined on 30 June 2019

    overall4food3service3ambience5

    Lovely food and atmosphere. However our drinks arrived after our food came, and I was very disappointed to see they all came with plastic straws, which are not recyclable and can harm marine life. It would be wonderful if this restaurant changed this like other restaurants are doing, then I would be more than happy to return.

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21. PC

    PopC

    London

    2 reviews

    5.0

    2 reviews

    Dined on 18 May 2019

    overall5food5service5ambience5

    Lovely place I will definitely recommend this place

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22. F

    Friizi

    London

    17 reviews

    vip
    3.0

    17 reviews

    Dined on 28 April 2019

    overall3food4service3ambience4

    We had afternoon tea. Family of four. Returning guests. Everything for OK but some of the cake was lacking taste. Not so unusual but a pity. We got their on a busy Sunday afternoon. And the restaurant was packed and a little chaotic. Two or three staff asked if we waiting for a table. Food was served before bubbles and tea. But all in all OK and we will probable be back.

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23. OT

    OpenTable Diner

    London

    2 reviews

    1.0

    2 reviews

    Dined on 6 April 2019

    overall1food4service1ambience3

    Generally everything was good but our waitress was, bluntly said, just rude. It did ruin our experience especially at the end. Some other guests has the same problem. We will definitely not come back to that particular cafe.

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24. EA

    ElizabethAnne

    London

    1 review

    4.0

    1 review

    Dined on 15 March 2019

    overall4food4service4ambience5

    A good value for money deal . Good choice of foods but would have liked a choice of teas.

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25. PC

    PopC

    London

    2 reviews

    5.0

    2 reviews

    Dined on 9 February 2019

    overall5food5service5ambience5

    Delicious cakes!! We had a fabulous lunch on Saturday and the choice and quality were superb. The food came quickly, the staff efficient - all really lovely. And on top of that the most gorgeous cakes which we couldn't resist, the hardest thing was choosing which cakes to get..

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26. OT

    OpenTable Diner

    London

    1 review

    4.0

    1 review

    Dined on 6 February 2019

    overall4food4service4ambience4

    Unfortunately the cafe team hadn’t received our booking although I had received confirmation. Therefore they hadn’t been able to set the table up. We were able to work around that and had a successful celebration

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27. OT

    OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on 6 December 2016

    overall5food5service5ambience5

    Very welcoming and attentive staff who allowed for a late guest, good came quickly and was very tasty

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28. OT

    OpenTable Diner

    San Francisco

    3 reviews

    1.0

    3 reviews

    Dined on 22 October 2016

    overall1food1service3ambience2

    Honestly, kinda gross. Tea sandwiches stale. Scones stale. Teabags in little metal 'diner' pots. I can't resist sweets or savorys when it comes to tea and left almost everything on the plate. So sorry to report. Definitely in need of some attention.

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