Our newly opened signature acre Italiano restaurant provides a destination dining experience for visitors. Taking in views of our gardens and terraces it features our unique Italian farm food menu utilising seasonal ingredients grown onsite.
Really poor service, Staff knew nothing about the food being served resulting in over ordering some things and under ordering others. Shambles. Food average
Food was ok, but service was terrible. Very long wait for the food, and sending wrong food to different tables... although the environment is not too bad
Thank you for taking the time to leave feedback from your recent visit and thank you for the positive comments on the space. Your feedback is valuable to us and helps us improve and grow.
Because the herbs are freshly picked just before serving, make sure to order something that will showcase the freshly picked herbs, such as basil leaves.
Thank you Billy for the wonderful review!
I had the Spanner Crab spaghetti and the taste was great but it was vey hot with a lot of chilli (and pepper?) in it. The menu didn’t say it was spicy and it was excessively spicy-hot for me. Probably I would have rated five stars for the dish if it was much less chilli/pepper in it.
Hi Yuki, thank you for taking the time to leave us a review. Your feedback is valuable to us and helps us improve and grow. We hope to see you again soon!
It was a Thursday evening so a bit quieter save for a large group that we were seated right next to, noise was a bit of an issue but nothing to severe, it did make us wonder how difficult it would be to hear each other speaking if the venue were full on the weekend.
We booked for 6.15pm and had some starters to share and pasta, however the service was very slow. We had to ask for our empty starter plates to be cleared away and by the time our main meals arrived it was already 7.30pm, salt to the wound, two of the meals ordered that were brought to the table wrong (as in a completely different dish) which meant it was 7.45 before we actually got round to eating. Aside from the food, it took a long time for basic drinks to be delivered (glass of wine, coke etc.), we weren't really sure quite what took 30mins to prepare with those drinks and why they then came staggered in 5 min intervals.
As a side note, some of the food items listed as vegetarian are not as they contain parmesan which did cause a bit of an issue for people in our group as there were already very limited vegetarian options. The staff were accommodating with this and altered a pasta dish to be vegetarian.
The food was absolutely beautiful and I couldn't recommend the food itself enough, but we would be dubious to return given that the Thursday evening is their quiet time and the service was incredibly slow. If the large group booking impacts service to that degree perhaps there should be more front of house staff, or we could have been advised when we arrived that service would be impacted.
Hi, we really appreciate you taking the time to leave feedback from your visit. It's unfortunate that your experience has not hit the mark. We would like to hear more and how we can fix it for you, please contact us via email directly and we will be in touch.
Restaurant area very pleasant, café section was incredibly busy and noisy on a wet Sunday autumn. Had eaten at Barbetta in Paddington the day before, small and very busy, prices comparable for pasta dishes, but mains here are fairly pricey whether for an individual or to be shared.
Hi Valerie! Thank you for taking the time to leave feedback from your recent visit and thank you for the positive comments on the space and atmosphere. Your feedback is valuable to us and helps us improve and grow.
Have now been twice for lunch and on both occasions the food and service was outstanding! Highly recommended.
Hi Eliza, thank you for your wonderful feedback from your visit - we appreciate and value you taking the time to leave 5 stars, we will see you again soon!
The food = a great combinations of tastes and textures
Service was very attentive and generous while being aware of, and apologizing for, delays from the kitchen - made little difference to our dining experience in any event!
Highly recommended Saturday night dining experience
Hi Peter! Thank you for taking the time to leave us a review - we are thrilled you enjoyed your visit with us and we hope to see you again soon!
crab pasta was way too salty
much prefer the camperdown venue
Thank you for taking the time to review, we appreciate and value all our feedback as it helps us improve and grow. We hope you’ll notice an improvement on your next visit.
Lovely food, service was just ok....took a while to be seated, food and drinks were very slow to come out (restaurant wasn't that busy).
Hi! Thanks for taking the time to leave us some feedback - I will address your comments with the team and we hope you'll notice an improvement on your next visit.
We had a huge group, adults and kids, and had the banquet. It was a great afternoon of celebration, thank you!
We dined in the restaurant, not the cafe or terrace.
Great location and very edgy decor, seating etc.
Delicious fresh and ever so tasty food. We ordered several starters and shared them, so I can't tell you about the mains.
Wine was way overpriced and limited in range. That was one of the downers.
Enjoyed it overall ... love the Acre at Camperdown as well.
Hi Kafem, we really appreciate you taking the time to review - we are thrilled you enjoyed the food and surroundings and we hope to see you again in the near future!
We dined as a group of 10 for dinner for a birthday. Unfortunately it took half an hour to get table water and Longer to get our first ordered drinks. The banquet looked good on paper, although was not very well executed and certainly not matching the price per person. All the pastas needed seasoning and salads were not memorable. The pork was a better dish, although not something I would order again. By the time dessert came, after another wait, we were all ready to leave. We had asked for a candle in the birthday persons dessert, which we were told absolutely and it had been arranged... no candle in sight. One of the 3 of our wait staff was a amazing and if we had her at the start and through out the whole evening, Our experience would have been better. Being a table of ten we were seated away from other diners and in a big space, left it lacking In ambiance.
Thank you for taking the time to write a review, we appreciate and value all feedback as it helps us to address any aspects of our service and guest experience we may have overlooked on your visit. It is unfortunate to hear there was communication breakdown regarding the candle in the dessert, we do hope that you will visit again.
Very warm welcome, delicious food and great service in a unique setting, will be back.
Thank you for the great feedback David, we'll hopefully see you again in the near future!
Great experience! Food was delicious, the restaurant was light and airy and best of all kid friendly for lunch.
We are very happy to hear you enjoyed your time with us and we look forward to seeing you again soon!
Lovely restaurant with very good service and good food. Not too loud and great for small groups or couples.
Hi Jacki, we appreciate you taking the time to leave us a review, thank you for the lovely words, we hope to see you again soon!
Not a patch on Camperdown.
Very average mock Italian food, at a premium price.
What was supposed to be a 'blue' Florentine steak turned out somewhat chewy medium well. When pointed out to the server, got a non-descript reply ...
Overall very average at a premium price ($200 for 2 for lunch single course with wine)
Hi John, Thank you for your feedback, we are disappointed to hear the steak was not cooked to your liking and from what you describe the server did not take appropriate action. We'd love to have the opportunity to win back your custom, please contact us directly via email the next time you'd like to come in. We hope to show you a better experience next time.
Great atmosphere, great food, great cocktails, great service. Highly recommend, will definitely revisit.
Hi Sharon, thank you so much for the 5 stars - we are thrilled at your comments and so glad you had a great experience, we hope to see you again soon!
Have dined at the cafe many times however this was our first time visiting the restaurant. We sat inside but the outdoor setting would be ideal for a summer’s evening.
We shared our plates. Burrata was delicious and fresh. The white pizza (off-menu) was beautifully cheesy and crust was perfect. Porchetta was full of flavour with crunchy crackling and meat was tender and juicy. Overall a pleasant dining experience and we look forward to visiting again.
Hi Milkhoney, we are thrilled at your lovely comments and 5 stars. The team work really hard to create memorable experiences and delicious food so we're very happy you enjoyed yourself.
Food & drinks ok, but nothing outstanding - and definitely priced higher than average - probably won’t go again - better value for money elsewhere!
Thank you for taking the time to review, we value your feedback.
(very) Good food, reasonable value, efficient staff, nice ambience
Hi Phillip, we really appreciate you taking the time to leave us this wonderful review! We hope you come back soon!
Wonderful service, food and cosy place
Thank you for the meal
The dishes were good. Just disappointed with the Affogato with extra alcohol charge of $20.
We assumed Affogato is comes with alcohol.
Hi Flora, thank you for taking the time to leave us a review. Our affogato doesn't automatically come with alcohol to allow customers to enjoy the traditional dessert booze free, and also allow guests who want to add liqueur to choose which liqueur they want for only $8 a shot. We hope you enjoyed the rest of your meal and would love to see you again soon!
Service average to poor
Setting - very good to brilliant
The food was excellent, service very good but the ambience non existent particularly as all the plants have been removed from the hydroponic shelves
Hi Sue, Thank you for taking the time to leave us a review. We have had a technical issue with our Hydroponics, but they will be back soon!
Lovely lunch. Great atmosphere and the food was delicious. The staff were super friendly too. Will definitely go there again.
Wow thanks Suel! Thank you for the 5 stars - we hope to see you back in acre Italiano soon!
Great Italian inspired dishes, well presented with generous sizes. The Chicken was the favourite of our group. Enjoyed the barrel matured negroni, and the wine list offered good quality for a reasonable price. The Barossa shiraz was very good.
Hi DenB, thank you for taking the time to leave us a review, we are thrilled at your comments and do hope to see you again soon!
Nice venue but food was very average
We value the feedback, thank you
Very good food and service. Only thing is that we don't understand the menu but it could be just us, not familiar the italiano terms.
Thank you for taking the time to leave a review Elaine, we value and appreciate all feedback, we do hope to see you again!
Food was very average. They have a good menu but it’s poorly executed and unrefined. They have such a good opportunity there!
Thank you for taking the time to leave a review Julie, we value your feedback.
The service was terrible but the food was good. We ordered something that never came
Thanks for taking the time to write a review Caitlin. Sorry to hear you found your experience disappointing. As a new venue we are taking steps every day to build a solid experienced front of house team and continue to invest in training and recruitment. We hope you will notice a marked improvement on your next visit. I will pass on your positive comment about the food to the kitchen team. We hope to see you back sometime soon.
friendly staff, pleasant surrounds and food better than expected from a new eatery. will definitely by back-could become a regular spot for a food focussed lunch/dinner
We waited in line for the restaurant which took quite some time only to be told we were at the wrong entrance, they should have someone going along the queue asking patrons where they are booked in. Food was good, service was really slow but staff were friendly. Main courses all arrived at different times so by the time I got mine others had finished theirs. More training is needed for all the very young staff. I would go back but would hope the service has greatly improved by then. Extremely noisy. Parking was terrible, there was a cue to get in and out of the small carpark and there is not much street parking.
Hi Karen, we appreciate you taking the time to review your experience - thank you. As a new venue we always welcome guest's feedback so we can continue to improve and establish ourselves in our new neighbourhood. We will look at ways to make the process a little clearer for patrons entering our two venues on busy days. We continue to invest in on-going training for all our front of house teams and hope you will notice an improvement on your next visit. We hope to see you again soon.
food was great. I Will definitely be going back for more.
Thank you for your positive feedback on the food - I will sure to pass it on to the kitchen team!
Great experience for a friend catch up. Great service and food.
Thank you for taking the time to give us 5 stars HenanW, as a new venue we are working really hard to create wonderful dining experiences for every guest through our doors.
It was very noisy & took a while to get our orders filled. Food was great
Hi Nelly, thank you for taking the time to write a review. Sorry to hear we were a little slow in our service - hopefully you notice we're a little speedier on your next visit. Fridays are one of our busiest days and in the lead up to Christmas the buzz in the restaurant definitely increased with larger Christmas parties dining, so apologies if it was a little noisy. I will be sure to pass on your positive remarks about the food to the kitchen team. We look forward to seeing you again soon.
I couldn't fault the food but whilst the service was friendly it was extremely slow.
Hi Chris. Sorry to hear you found the service slow, we continue to invest in on-going training for our young team to develop their skills and continually improve their efficiency. Thank you for your positive comments about the food - I will be sure to pass onto the kitchen team - they will be thrilled. We hope to see you again in the new year.
Food, service, ambience were fantastic! The staff were friendly and attentive.
Thank you for a lovely lunch, we all enjoyed ourselves and will be back!
Thank you Maria, see you again soon!
Long wait for the food to be served. Wrong dish served for one guest but was resolved after a considerable amount of time.
Hi Michael, Thanks for taking the time to leave us a review - as a new venue we were experiencing some teething problems in our first month or two, we continue to strengthen our team and to build efficiency to provide a seamless service. We are sure you will notice an improvement on your next visit. We hope to see you in the new year!
Acre Italiano is rated 3.6 stars by 71 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.