5 Napkin Burger - Hell's Kitchen

4.5
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4385 reviews
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$30 and under
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American

Top tags:

Casual
Fun
5 Napkin Burger caters to those with the most discerning appetites. We offer a rare mix of classic and innovative burgers, tacos, grilled tuna salads and everything in between. Pair that with a custom cocktail, local lager or s’mores shake as you kick back or mingle in our bustling bistro setting. We welcome carnivores and vegetarians. We’re hosts to scenesters, professionals and families. We believe the burger experience is no loner one-way-fits-all and we hope you’ll join us in changing that definition.
What 4385 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
Food
4.4
Service
4.2
Ambience
4.2
Value
Noise · Moderate
93% of people would recommend it to a friend
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OT
1 review
Dined 3 days ago
Overall4Food4Service5Ambience5

Everything was good, burger was great, fries could have been better.

OT
1 review
Dined 5 days ago
Overall4Food5Service4Ambience5

5 Napkin was great! The food was delicious!! Our waiter seemed like he had a few too many tables, but was great when he did come by our table.

J
New York Area
4 reviews
Dined 5 days ago
Overall5Food5Service5Ambience5

The wait staff was friendly and patient. The food was DELICIOUS (not big portions) and the place is low keyed and comfortable. We will definitely return!!!

OT
Dublin
3 reviews
Dined 6 days ago
Overall4Food4Service4Ambience4

Very easy and relaxed environment.. we had teenagers with so the fact there’s no WiFi made them converse with us over the meal so win-win!!

JS
New York Area
2 reviews
Dined 6 days ago
Overall4Food5Service5Ambience4

Have been to both locations and they're my favorite burger spots.

RS
New York Area
9 reviews
Dined 6 days ago
Overall4Food4Service5Ambience4

Great lamb burger with sweet potato fries. Both were cooked to perfection.

OT
1 review
Dined 7 days ago
Overall3Food3Service3Ambience3

Good but overpriced and small. It’s kinda annoying that French fries are extra and not included with a burger.

B
New Orleans
16 reviews
Dined on 5 December 2019
Overall4Food4Service5Ambience5

Pineapple margarita and house fries were excellent. Lamb burger and lobster sliders were solid but not amazing.

MP
New York Area
7 reviews
Dined on 4 December 2019
Overall4Food5Service2Ambience4

The food here is GREAT and reasonably priced. The service consistently is way below average. We had to look for our waiter four times during dinner to assist us, as we needed to get out for a show and it had taken a while to get seated.

I will continue to go back because I love the food and I keep hoping that I will be pleasantly surprised by an improvement in the service.

r
New York Area
9 reviews
Dined on 4 December 2019
Overall2Food2Service1Ambience1

noisy, poor service (had to ask several times and several workers for extra napkins, water
was not served entire order...one order was incorrect and she had to wait until we were almost
fin ished eating to receive her burger (the waiter should have been on top of this to make it a priority)...
burgers don't come with anything....did not need 5 napkins...would rather have a burger at Juniors...

S
Austin
25 reviews
Dined on 1 December 2019
Overall5Food5Service5Ambience5

Wonderful experience. Star is always nice and friendly. Food and drinks are delicious and flavorful.

PG
New York Area
7 reviews
Dined on 30 November 2019
Overall1Food1Service1Ambience4

Second to the worst dinning experience I’ve ever had. Food was basically parsley with some meat mixed in, bun was dry, Brussel sprouts burned and very spicy. Lemonade was Mountain Dew. The waiter dropped 4 of my onion rings from the plate on to the floor when the food was placed on the table (leaving me with only 4 left on the plate). Didn’t offer to replace the order, He didn’t even bother to pick them up. Mentioned it to the waiter but he couldn’t have cared less, didn’t even reply to my concerns.
Waiter was rude and pushy, kept shoving me out of the way to put things on the table. Grabbed my arm and moved it! Twice!
Asked for the bill and the check was presented to my guest. I took the check, added my card, and the check was returned to another guest at my table.
I left a one dollar tip, I never do that.. ever! But feel just fine with it this time.

OT
1 review
Dined on 29 November 2019
Overall4Food4Service5Ambience5

Broadway show

OT
Chicago
3 reviews
Dined on 28 November 2019
Overall3Food3Service3Ambience3

Just ok. Flavors could be stronger. Service was standard. Don’t see a reason to go back.

OT
London
1 review
Dined on 28 November 2019
Overall5Food5Service5Ambience5

Great food and great atmosphere! I’ll definitely be going back.

OT
New York Area
4 reviews
Dined on 28 November 2019
Overall5Food5Service5Ambience5

It was yummy, and the service was great!

OT
1 review
Dined on 28 November 2019
Overall5Food5Service4Ambience5

Very loud and overcrowded but excellent food!

OT
1 review
Dined on 26 November 2019
Overall5Food5Service2Ambience4

The food was phenomenal, and there was an accident in the kitchen with our food, but our waiter told us right away there would be a delay so I didn’t mind. The waiter could have checked on us more often, but other than that, everything was great!

SW
London
1 review
Dined on 26 November 2019
Overall5Food5Service5Ambience5

Another great meal at 5 Napkins in Hells Kitchen. Make sure I eat hear on every trip to the city. Outstanding burgers.

WD
1 review
Dined on 26 November 2019
Overall5Food5Service5Ambience5

Good job, smooth process from beginning to end !!!

TR
1 review
Dined on 26 November 2019
Overall5Food5Service4Ambience5

The food was good and great location to many Broadway plays...would go again-server was not too friendly-otherwise I would go again and try other items on the menu.

GH
London
1 review
Dined on 24 November 2019
Overall5Food5Service5Ambience5

Great meal and cool atmosphere

P
New York Area
6 reviews
Dined on 23 November 2019
Overall5Food5Service4Ambience4

The burgers were very good and wait staff friendly but a little scattered and hard to get their attention when we needed something as they had tables throughout restaurant. A little loud but good vibe.

OT
New York Area
1 review
Dined on 23 November 2019
Overall3Food3Service3Ambience4

It was good. But little bit salty..

RG
New York Area
1 review
Dined on 21 November 2019
Overall5Food5Service5Ambience5

Delicious!

Report
C
New York Area
17 reviews
Dined on 19 November 2019
Overall4Food4Service4Ambience4

Great burger and convenient location

OT
New York Area
1 review
Dined on 19 November 2019
Overall4Food5Service3Ambience4

The food was great, but server felt a little rushed towards the end.

FS
San Francisco
3 reviews
Dined on 19 November 2019
Overall4Food5Service4Ambience4

My favorite burger in Manhattan.

TB
1 review
Dined on 18 November 2019
Overall1Food3Service1Ambience2

POOR service
Location perfect
Burger perfect
Did I mention poor service? Arrogant waiters
I did not get what I ordered- but the arrogant waiter did not do anything to apologise or make it right....

CP
Dallas
4 reviews
Dined on 17 November 2019
Overall5Food5Service5Ambience5

Great place for a good burger and veggie burger. The sweet potato fries and sauce —-amazing!

OT
New York Area
2 reviews
Dined on 17 November 2019
Overall5Food5Service1Ambience3

Servers were awful. Never came to the table. We had to actually get up and ask for the check it took so long.

MN
New York Area
19 reviews
Dined on 17 November 2019
Overall4Food4Service4Ambience4

Good basic foods done well. Kids menu has the hits. Tuna burger is good quality. Brunch options are descent, those mini hashbrowns with chives, so good. Busy and staff could have been more attentive. Definitely pleasant prior to a matinee on Broadway.

A
New York Area
22 reviews
Dined on 16 November 2019
Overall5Food5Service5Ambience5

Great food and service. Varied menu with full bar; cavernous space is noisy but fun. Great pre-theater option.

OT
New York Area
11 reviews
Dined on 15 November 2019
Overall5Food4Service5Ambience5

Always good to know the restaurant is open late.

J
Philadelphia
109 reviews
Dined on 15 November 2019
Overall4Food5Service5Ambience3

We love this restaurant the Korean wings are the best. Had the buffalo chicken omg delicious. Unfortunately my fries and onion rings were room temperature and waiter was to busy. Also tables are to close to each other making the in and out difficult. Excellent carrot cake. Yes will return but think of creating more space with less tables to over crowded

AG
New York Area
2 reviews
Dined on 14 November 2019
Overall5Food5Service5Ambience5

Absolut empfehlenswert, nettes Personal und der wohl beste Burger in NY.
Die Räumlichkeit ist sehr schön gestaltet.
Die Preise sind angemessen, nur etwas laut ist es, damit muss man in einem sehr guten Local wohl leben.
Jederzeit wieder!👍🏻

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R
New York Area
7 reviews
Dined on 14 November 2019
Overall5Food5Service5Ambience5

Great burgers, service and prices

PC
1 review
Dined on 13 November 2019
Overall4Food5Service4Ambience5

Great burger’s and great location for a meal before a show, second time we have gone pre show.

OT
Kansas City
4 reviews
Dined on 12 November 2019
Overall5Food5Service5Ambience5

Best cheeseburger I’ve had in a long time! GF options too

C
New York Area
18 reviews
Dined on 10 November 2019
Overall3Food3Service3Ambience3

Much too loud music and conversations around us

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