5 Napkin Burger - Hell's Kitchen
Everything was good, burger was great, fries could have been better.
5 Napkin was great! The food was delicious!! Our waiter seemed like he had a few too many tables, but was great when he did come by our table.
The wait staff was friendly and patient. The food was DELICIOUS (not big portions) and the place is low keyed and comfortable. We will definitely return!!!
Very easy and relaxed environment.. we had teenagers with so the fact there’s no WiFi made them converse with us over the meal so win-win!!
Have been to both locations and they're my favorite burger spots.
Great lamb burger with sweet potato fries. Both were cooked to perfection.
Good but overpriced and small. It’s kinda annoying that French fries are extra and not included with a burger.
Pineapple margarita and house fries were excellent. Lamb burger and lobster sliders were solid but not amazing.
The food here is GREAT and reasonably priced. The service consistently is way below average. We had to look for our waiter four times during dinner to assist us, as we needed to get out for a show and it had taken a while to get seated.
I will continue to go back because I love the food and I keep hoping that I will be pleasantly surprised by an improvement in the service.
noisy, poor service (had to ask several times and several workers for extra napkins, water
was not served entire order...one order was incorrect and she had to wait until we were almost
fin ished eating to receive her burger (the waiter should have been on top of this to make it a priority)...
burgers don't come with anything....did not need 5 napkins...would rather have a burger at Juniors...
Wonderful experience. Star is always nice and friendly. Food and drinks are delicious and flavorful.
Second to the worst dinning experience I’ve ever had. Food was basically parsley with some meat mixed in, bun was dry, Brussel sprouts burned and very spicy. Lemonade was Mountain Dew. The waiter dropped 4 of my onion rings from the plate on to the floor when the food was placed on the table (leaving me with only 4 left on the plate). Didn’t offer to replace the order, He didn’t even bother to pick them up. Mentioned it to the waiter but he couldn’t have cared less, didn’t even reply to my concerns.
Waiter was rude and pushy, kept shoving me out of the way to put things on the table. Grabbed my arm and moved it! Twice!
Asked for the bill and the check was presented to my guest. I took the check, added my card, and the check was returned to another guest at my table.
I left a one dollar tip, I never do that.. ever! But feel just fine with it this time.
Just ok. Flavors could be stronger. Service was standard. Don’t see a reason to go back.
Great food and great atmosphere! I’ll definitely be going back.
It was yummy, and the service was great!
Very loud and overcrowded but excellent food!
The food was phenomenal, and there was an accident in the kitchen with our food, but our waiter told us right away there would be a delay so I didn’t mind. The waiter could have checked on us more often, but other than that, everything was great!
Another great meal at 5 Napkins in Hells Kitchen. Make sure I eat hear on every trip to the city. Outstanding burgers.
Good job, smooth process from beginning to end !!!
The food was good and great location to many Broadway plays...would go again-server was not too friendly-otherwise I would go again and try other items on the menu.
Great meal and cool atmosphere
The burgers were very good and wait staff friendly but a little scattered and hard to get their attention when we needed something as they had tables throughout restaurant. A little loud but good vibe.
It was good. But little bit salty..
Great burger and convenient location
The food was great, but server felt a little rushed towards the end.
My favorite burger in Manhattan.
Did I mention poor service? Arrogant waiters
I did not get what I ordered- but the arrogant waiter did not do anything to apologise or make it right....
Great place for a good burger and veggie burger. The sweet potato fries and sauce —-amazing!
Servers were awful. Never came to the table. We had to actually get up and ask for the check it took so long.
Good basic foods done well. Kids menu has the hits. Tuna burger is good quality. Brunch options are descent, those mini hashbrowns with chives, so good. Busy and staff could have been more attentive. Definitely pleasant prior to a matinee on Broadway.
Great food and service. Varied menu with full bar; cavernous space is noisy but fun. Great pre-theater option.
Always good to know the restaurant is open late.
We love this restaurant the Korean wings are the best. Had the buffalo chicken omg delicious. Unfortunately my fries and onion rings were room temperature and waiter was to busy. Also tables are to close to each other making the in and out difficult. Excellent carrot cake. Yes will return but think of creating more space with less tables to over crowded
Absolut empfehlenswert, nettes Personal und der wohl beste Burger in NY.
Die Räumlichkeit ist sehr schön gestaltet.
Die Preise sind angemessen, nur etwas laut ist es, damit muss man in einem sehr guten Local wohl leben.
Great burgers, service and prices
Great burger’s and great location for a meal before a show, second time we have gone pre show.
Best cheeseburger I’ve had in a long time! GF options too
Much too loud music and conversations around us