The food and the atmosphere, especially outdoors, is really wonderful. What is not wonderful is when management gives you attitude when there is a problem they’ve caused. Too bad, a little neighborhood gem ruined by a angry manager.
Another perfect dinner at my favorite restaurant. I keep coming back, and the food, service and setting never fail to please.
Great food and ambiance. Outdoors is great!
Hidden gem - does not disappoint! Will continue to frequent this establishment.
Another divine dinner at 20 East. This time I had the good fortune to be there on the first night outdoor seating was available. This block of Delaware Place is pretty and quiet, so dining alfresco was a pleasure. As usual, the service was good and the food delicious and well priced.
My husband and I came to Chicago to celebrate our wedding anniversary. 20 East was beautifully romantic, and I had some of the best brick chicken I’ve ever tasted. Our server recommended an excellent wine, and my husband polished off his plate of rigatoni with relish. We would definitely visit again!
Overall the service and food was good. Nice to come back to the hotel and have a nice meal. The selection was good and food good too. However, the food was way way too salty. Great food doesn't go heavy on the salt.
The food was very good and so was the service. I will definitely be returning soon. BTW the Lobster Roll and Brick Chicken are terrific.
4th time here. Cozy and comfortable. Noisy after work crowd, but quiets down after 7:00. Super pleasant staff. Food good, not amazing. Will return again.
Food was delicious and the waitress was very friendly and sweet. We were there for a mother’s day brunch and she offered my mother a complimentary mimosa. I would highly recommend this restaurant to a friend. Also, the bacon was to die for.
Nice and clean atmosphere, food nice and hot and there wasn’t a long wait
Another delicious dinner at 20 East. Why go anywhere else on Chicago’ Gold Coast? Simple but excellent food, a sophisticated setting with comfortable seating and a noise level that allows conversation. It’s everything I want in a restaurant.
It was good. Just wish they didn’t sell out of lobster roll.
Went for brunch. Great place cozy and funky! Good location.
Have been here many times and will continue to return. Great food , service and atmosphere
I go to 20 East regularly when I'm in Chicago and always look forward to it. Recently a very minor mistake with an order (the burger came with cheese rather than without) resulted in a profusion of graciousness and generosity from the apologetic manager. I love the quiet comfortable grownup atmosphere, and I always feel like a valued customer here.
The food is amazing and for the location quite affordable
Great little place. Happy hour where drinks are reasonable. Food was well priced and delicious. I am back home tonight and can't stop thinking about the delicious lobster rolls. Pricey but wonderful.
Drafty and cold. Slow service. We ordered their feature, "monkey bread". It was hard and not fresh. They serve it with a small container of caramel sauce. The sauce was cold and so hard that it could not be poured out of the container. Sweet potato hash was tasty.
Good food and service. A bit louder than I would have liked but a good option if you are in the area.
It was small and cozy. The service was great and so was the food! I felt “tucked in”. The only downside was that it was a cold night and we sat by the window. They brought us a heater! We
Wonderful service - they went above and beyond for my friends birthday dinner! Food was incredible, drinks were never empty and our waitress, Julia, is the best! 20 E is the spot for all nice dinners out when you’re looking to treat yourself a little bit!
We live in the neighborhood and will definitely be back to try happy hour and dinner and the outdoor space.
Very slow service and extreme noise for a Thursday early evening?
Great place to grab brunch. The food is amazing!
Great American style breakfast.
I made a reservation for Christmas Day. The food was wonderful. The service was slow as our waiter was also bartending. Restaurant was understaffed and our waiter wasn't very pleasant.
Cozy and quaint. Nice holiday decor! The brunch was very good.
Very quaint, clean, classy little restaurant. On the side of a hotel lobby, yet very quiet and fancy for brunch. Went here for brunch before a bridal dress shopping appointment and the elegance of the place was absolutely perfect.
Dear Allyson, We wanted to thank you for taking the time to leave us some kind words. We appreciate your feedback and hope you join us again sometime soon. We will have some great NYE specials-come on by! Cheers, Yulia Gainey
We moved in to the neighborhood a few months ago and love this place -- a real neighborhood gem!
Dear Jill, Thank you so much for the kind words. We really appreciate your patronage and hope to see you soon. We have some fantastic new menu items-come check them out! Cheers, Yulia Gainey
After conference dinner. Good way to relax
Good service and reasonable price
Our go to neighborhood place..great for sharing..friendly wait staff
20 East never disappoints. It's my go-to place for simple but elegant food, comfortable seating, and a noise level suitable for adults enjoying a quiet conversation.
The restaurant/bar is located in a boutique hotel. I would imagine that it is harder to manage the crowd in this atmosphere vs a traditional restaurant.
That being said, we arrived for our 7pm reservation and were told that the table was not ready. We were invited to the bar where they would comp us on drinks while we waited. But there were no seats in the bar...the host and the hostess were incredible. They apologized profusely and gave us the first table available. I think there was a wedding party that descended on the bar unexpectedly.
When we sat down, our wait person, Natalie, told us that our first drinks were on the house. We ordered tuna/guacamole appetizer which was delicious. We had questions about some of the dishes. Natalie brought out the chef who answered all...and very graciously.
We are neighborhood people...would definitely try again. Will try again Sunday-Thursday.
Compliments to the staff who navigated the crowd as well as possible.
Just like the "old " days !! I ALWAYS have the salt and pepper shrimp..........always. The last time it was barely warm and was quite soggy. Two nights ago it was perfect again. Temperature was nice and hot and crust was wonderfully crispy. Our server, Ellen, was great and even brought the extra sauce I had requested. Didn't even need it because it was perfect as served. We also tried the hummus and pita appetizer we hadn't had before. It was outstanding. Hummus was creamy and flavorful and pita was perfect..warm and flavorful.
20 East never disappoints. My go-to place in the Gold Coast / Streeterville orbit. Excellent value.
Great neighborhood spot. Waitress was attentive and the manager is very professional.
Manager brought a much appreciated heater to the table when the one near us wasn't working. Husband's french beef was wonderful. My salt and pepper shrimp was fine, but not as good as usual. Wasn't crispy like past orders and arrived barely warm. Will certainly try it again as this is the first time it's been below par.
Great neighborhood place, elegant but not stuffy. Comfortable and reasonably quiet.