Portofino - Hanley

4.4
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108 reviews
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£25 and under
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Italian

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Pre/post Theatre
Serving up superlative Italian cuisine, Portofino has become a household name throughout Stoke-on-Trent. Found in Hanley, Portofino provides a sophisticated and stunning dining space in which to dine. Despite its classy setting, Portofino remains unpretentious, and with some of the friendliest service in town, it’s a truly inviting location to enjoy some of the area’s most authentic Italian cuisine. No matter the occasion, you’re certain to be impressed with the restaurant’s delightful offerings, which includes lengthy a la carte, set and pre-theatre menus as well as an extensive selection of fine wines. Favourites here include the linguine alla pescatore; bistecca di manzo; spaghetti carbonara and the fiery pizza vesuvio. For a dining experience that hits the ball out of the park, Portofino on Marsh Street is where to turn – book ahead to secure the perfect table.
What 108 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on all time ratings
4.4
Food
4.6
Service
4.3
Ambience
4.3
Value
Noise · Moderate
90% of people would recommend it to a friend
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AM
AndrewM
Staffordshire
4 reviews
Dined on 21 February 2020
Overall4Food4Service4Ambience4

Brilliant,Fantastic,Exellent,Wonderful,Marvellous,

J
Jules
1 review
Dined on 15 February 2020
Overall3Food3Service4Ambience3

I was a little disappointed by Portofino, as although the service was very good and our waiter very attentive, I thought the food was very overpriced. On entering the restaurant there was a distinct smell of fried food and although the ladies toilet looked sparkling clean, the smell in there was unbearable. They clearly have a problem with the sewer that needs sorting.

TD
TraceyD
1 review
Dined on 4 January 2020
Overall5Food5Service5Ambience4

Delicious food and great service. Great value for money so much better then all the Italian chain restaurants.

PP
PatriciaP
Staffordshire
1 review
Dined on 24 May 2019
Overall5Food5Service5Ambience5

Birthday treat for partner the food was excellent well prsented and service equally good wil def be back

VF
ValF
Staffordshire
1 review
Dined on 10 April 2019
Overall3Food3Service4Ambience2

Restaurant was friendly but almost empty for our mid-week pre-theatre meal. Husband had steak which was not cooked to his request but was taken back and came back fine.

g
garyw
Staffordshire
2 reviews
Dined on 6 April 2019
Overall4Food4Service5Ambience4

the "maitre d" was very efficient and although our online booking did not appear to have been registered ,found us a table straight away(no mean feat ,the place was rammed!) we were served quickly with drinks , and the food arrived in a minimum of time also , good as always. my one and only gripe is that (in my opinion) the deserts are a tad overpriced for what you receive1 having said that ,the waiters and waiters were run off their feet but served everyone with a smile. brilliant.

VF
VivienneF
Cheshire
5 reviews
Dined on 6 April 2019
Overall5Food5Service5Ambience5

Portofino is very smart a lovely place to eat. I love the food and the quick friendly service

DC
DanielC
Staffordshire
1 review
Dined on 30 March 2019
Overall4Food5Service4Ambience4

Tables too close together but amazing food and ambience!

JE
JonE
Las Vegas
1 review
Dined on 23 March 2019
Overall5Food5Service5Ambience5

perfect service! We stayed late and the guys were so hospitable. A lovely meal and evening.

OT
OpenTable Diner
Staffordshire
2 reviews
Dined on 2 March 2019
Overall5Food5Service5Ambience5

Delicious fried mozzarella and abundant antipasti. Lovely service and attentions for our child. Highly recommended.

G
Grillbatry
Cambridge
1 review
Dined on 1 February 2019
Overall4Food4Service5Ambience5

Ambience and service were very good indeed and the restaurant is comfortable with kind lighting and very clean. The food was good: we shared a pate starter which was excellent. My companion had the Pollo Parma which he said was superb. I had the Stroganoff de Pollo which wasn't as creamy as I normally like, but good nonetheless. The mixed side salad was generous. Desserts were lemon sorbet and a superb Affogato. We had a litre of house red wine (which was light and tasty) and with a 10% tip the bill was £82 which we felt was very reasonable for the quality of the meal.

OT
OpenTable Diner
San Francisco
1 review
Dined on 19 January 2019
Overall5Food5Service5Ambience5

Fantastic food, wonderful service, and a lovely relaxed atmosphere.

JG
JulieG
1 review
Dined on 5 January 2019
Overall5Food5Service5Ambience5

Excellent food and service will definately go again

AM
AndrewM
Staffordshire
4 reviews
Dined on 3 January 2019
Overall4Food4Service4Ambience4

Birthday just after Christmas brilliant food and atmosphere.Staff very attentive

L
Lanny
San Francisco
1 review
Dined on 31 December 2018
Overall4Food5Service5Ambience3

A really lovely meal with great service throughout. We were seated upstairs and sadly the decor is in need of modernisation, though it was spotlessly clean. I would happily visit again.

M
Michael
New York Area
10 reviews
Dined on 24 December 2018
Overall5Food4Service5Ambience5

We visit our parents and stay in a nearby hotel a few times a year. We had a Christmas dinner which saved our Christmas in Stoke-on-Trent! Portofino is the best restaurant we could find in town.... Food & service are excellent. Decent wine selection as well. Quiet, nice atmosphere where you can enjoy conversation and food.

MB
MelissaB
Staffordshire
1 review
Dined on 23 November 2018
Overall5Food5Service5Ambience5

My favourite place to eat, not just for the delicious food but also the friendly helpful service and the wonderful atmosphere.

SW
SuzanneW
1 review
Dined on 22 November 2018
Overall1Food1Service2Ambience2

Minestrone soup was like cabbage water, noticed by two other diners, and the main course of chicken strogonoff contained very little chicken and no cream, tasteless. Won't be going again.

PM
PatM
San Francisco
1 review
Dined on 14 November 2018
Overall5Food5Service5Ambience5

Very good 😊, food was excellent and service will certainly be going back

J
Jue2208
Staffordshire
1 review
Dined on 20 October 2018
Overall5Food5Service5Ambience4

Gorgeous food, excellent friendly service. ONLY criticism (and hopefully constructive) is perhaps it’s looking just a little tired. Bit of a refurb perhaps ..... and linen napkins. ☺️

JM
JackieM
Staffordshire
1 review
Dined on 6 October 2018
Overall5Food5Service5Ambience5

Lovely meal, friendly, efficient service. Varied menu with good choice.

AL
AnnL
Staffordshire
2 reviews
Dined on 28 September 2018
Overall5Food5Service5Ambience5

Excellent service & food as always in a relaxing atmosphere, Love it xx

SL
StevenL
Buckinghamshire
1 review
Dined on 22 September 2018
Overall5Food5Service5Ambience5

We had a lovely 21st birthday here for my daughter. The staff was attentive and the food was spectacular

DG
DorothyG
Glasgow
1 review
Dined on 3 September 2018
Overall5Food5Service5Ambience5

Excellent service and Food, Zanu our waiter was very attentive and made us feel very comfortable in his restaurant. We will be back next time we our in Stoke-on-Trent.

OT
OpenTable Diner
Newcastle
2 reviews
Dined on 29 August 2018
Overall5Food5Service5Ambience4

Great welcome, great host, great food and it was VFM.

S
Stevo72
Yorkshire
7 reviews
Dined on 5 August 2018
Overall5Food5Service5Ambience5

Lots of dishes. Plenty to choose from and really good value. Food really nice

E
Ejc75
1 review
Dined on 30 June 2018
Overall5Food5Service5Ambience5

Always an excellent meal and never rushed. Excellent service from friendly staff.

AL
AnnL
Staffordshire
2 reviews
Dined on 22 June 2018
Overall5Food5Service5Ambience5

Fantastic food , very friendly and helpful staff, a wonderful relaxing atmosphere where your not rushed and definitly value for money.

LB
LynnB
Staffordshire
1 review
Dined on 25 May 2018
Overall4Food4Service2Ambience5

Always have a great meal and great wine. Couldn't fault a thing.

OT
OpenTable Diner
1 review
Dined on 5 May 2018
Overall5Food5Service5Ambience5

Could not fault our dining experience!

PK
PaulK
Staffordshire
2 reviews
Dined on 3 May 2018
Overall5Food5Service5Ambience5

Great place to eat very friendly staff they do gluten free pasta which is good for me .Would recommend this place to anyone

O
Ollie
1 review
Dined on 7 April 2018
Overall2Food2Service3Ambience3

Disappointing this is the third time we have been there we loved it the first time second time food was mediocre and bland and drinks expensive but the third time the starter was lovely but the main course steak was tough and not enjoyable will not be going back for another visit.

HM
HelenM
1 review
Dined on 27 March 2018
Overall5Food5Service5Ambience4

Excellent value 2 course lunch. A good choice, well cooked and nicely presented.

HW
HelenW
1 review
Dined on 3 March 2018
Overall4Food4Service5Ambience4

Brilliant last minute booking great food , nice atmosphere, very attentive service can’t wait to go back would recommend.

VF
VivienneF
Cheshire
5 reviews
Dined on 27 January 2018
Overall5Food5Service5Ambience5

the service was excellent and the food very tasty and reasonably priced

OT
OpenTable Diner
Staffordshire
1 review
Dined on 20 January 2018
Overall5Food5Service5Ambience4

We had a very pleasant meal in good surroundings. The staff were friendly food good and we thoroughly enjoyed the evening.

OT
OpenTable Diner
San Francisco
1 review
Dined on 30 December 2017
Overall5Food5Service5Ambience5

We dined here before going to see the pantomime. We did the same last year and enjoyed it so much we came back. We weren’t disappointed. Both the food and service were excellent and the pre-theatre menu is fabulous value for money, especially when there are 8 of you.

S
Suzanne
Staffordshire
1 review
Dined on 23 December 2017
Overall5Food5Service5Ambience4

Visit here as often as I can. My first choice restaurant in Hanley without a doubt. Lovely food, friendly service with knowledge about the wines. Was very quiet for the Saturday before Christmas but it was lunchtime. Thanks for a lovely experience.

OT
OpenTable Diner
Staffordshire
1 review
Dined on 19 December 2017
Overall5Food5Service5Ambience5

A lovely restaurant. Good service, food and atmosphere.

OT
OpenTable Diner
San Francisco
1 review
Dined on 8 December 2017
Overall4Food4Service4Ambience5

Lovely restaurant with a nice vibe. Waiters very friendly albeit a little slow and clumbsy with requests. Food to a good standard, didn’t blow me away but a nice easy place to eat.

Would visit again.

FAQs

Portofino - Hanley is rated 4.4 stars by 108 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.