Pollen Street Social

4.7
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3058 reviews
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£41 and over
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British
Pollen Street Social is a contemporary bistro offering deformalised fine dining in Mayfair. The flagship restaurant of renowned chef Jason Atherton, it houses a restaurant, social bar, dessert bar and private dining room, and holds one Michelin star.
What 3058 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.7
Food
4.6
Service
4.5
Ambience
4.3
Value
Noise · Moderate
94% of people would recommend it to a friend
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YL
London
1 review
Dined a day ago
Overall 5Food 5Service 5Ambience 4

Amazing tasting menu!

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MC
London
1 review
Dined 2 days ago
Overall 5Food 5Service 5Ambience 5

Faultless service from first greeting to final exit. Attentive staff but not obtrusive. Cocktail staff friendly and efficient and the drinks themselves *best in class*. Food exquisite, worth the expense. Great place for a special occasion. We went for my wife’s birthday and she enjoy the complementary cake. Lots of business types in for lunch but ambiance was first class. Plenty of staff for the tables. Highly recommended for a special occasion or just a treat.

OT
1 review
Dined 2 days ago
Overall 5Food 5Service 4Ambience 5

Amazing Restaurant. Loved it.
Great for a business lunch.

MP
London
1 review
Dined 2 days ago
Overall 5Food 5Service 5Ambience 4

You just cannot fault this restaurant on any level, its superb.

RL
London
1 review
Dined 3 days ago
Overall 5Food 5Service 5Ambience 5

Exceptional service, food and ambiance, one of the top 10 restaurants in the UK.

E
Italy
2 reviews
Dined 3 days ago
Overall 4Food 5Service 5Ambience 3

Very good service , food and drink but the noise are high.
Good idea take dessert in table near patissier.

LH
London
1 review
Dined 6 days ago
Overall 5Food 5Service 5Ambience 5

Stunning food, service and location. Highly recommended.

D
London
34 reviews
Dined on 11 October 2019
Overall 5Food 5Service 5Ambience 5

An outstanding experience. Amazing touches for a special birthday. Highly recommend the three course lunch menu for incredible value given it's Michelin-starred dining.

OT
1 review
Dined on 10 October 2019
Overall 5Food 5Service 5Ambience 5

Great tasting menu- wonderful food, each course a delight, accompanied by great wine introduced by very informed staff. Very attentive, but not intrusive service and great fun when engaged in discussion. All round a great night

SH
London
1 review
Dined on 9 October 2019
Overall 5Food 5Service 5Ambience 5

Visited to celebrate a friend's 'significant' birthday; she was greeted by a birthday card and a lovely chocolate mousse birthday cake. Two of us had the set menu which was excellent and good value with great amuse bouche, palate cleanser and petit fours. Staff were pleasant and attentive. Thoroughly recommended for a treat.

JP
London
2 reviews
Dined on 8 October 2019
Overall 4Food 4Service 4Ambience 5

Not the first time here and we were forgiven for being a little late. Pleasant service although background noise made it hard to hear what the waitress was telling us about the food. Mushroom soup very tasty although very salty, probably too much in it for my friend'said and my own taste. Rest of the meal superb as always and very good value.

a
New England
8 reviews
Dined on 8 October 2019
Overall 5Food 5Service 5Ambience 5

Lunch: Really outstanding food, served beautifully, well-priced. As good as it gets.

BW
San Francisco
3 reviews
Dined on 7 October 2019
Overall 5Food 5Service 4Ambience 4

Excellent food, well spaced timings and better value than most high-end restaurants

LB
London
1 review
Dined on 7 October 2019
Overall 4Food 5Service 3Ambience 4

The food was as wonderful as ever but unfortunately the service was not as good as its has been in the past. We had to remind them to take us to our table 45 mins after our booked time, and the service during our meal could have been better.

MW
London
1 review
Dined on 7 October 2019
Overall 5Food 5Service 5Ambience 5

Never fails to impress. Jason Atherton and his team keep pushing this busy restaurant, to the dizzy heights of the gastronomic world.
Ever evolving food with attentive service and relaxed atmosphere. What more could you ask for.

K
1 review
Dined on 5 October 2019
Overall 5Food 5Service 4Ambience 5

My wife and I had been checking out Jason Atherton's restaurants for a few years, but somehow overlooked Pollen Street Social along the way. This birthday trip did not leave us disappointed - the restaurant is tucked down a quiet side street of Regent Street, it has a brilliant and contemporary atmosphere, attentive sommeliers and staff and, above all, outstanding michelin-starred food.

Starters and mains were carefully prepared, while we received excellent amuse bouche appetisers - including mushroom and cheese tea. The mains were excellent, using British fare locally sourced, and followed with pettite fours and desserts to absolutely die for - particularly the Kent Mango ice cream; a work of art!

All the stops were pulled for my wife's birthday, including a cake and card. We're really grateful and happy to have found our favourite Jason Atherton. Well worth the visit...

CT
London
3 reviews
Dined on 5 October 2019
Overall 2Food 1Service 3Ambience 3

Food was very poor, predictable and underwhelming. The pork main dish in particular was very unpleasant. Staff were good but the food was not worth visiting for. Hugely disappointing.

JW
London
1 review
Dined on 5 October 2019
Overall 5Food 5Service 5Ambience 5

Excellent, special touches that make this restaurant stand out

TF
London
7 reviews
Dined on 5 October 2019
Overall 5Food 5Service 5Ambience 5

We love this restaurant. We have been here four or five times and love it every time ! We ordered the set lunch. At £39 it was a bargain. Every dish looks great, taste great and great combination of flavours. The amuse bouche is wonderful especially the mushroom ‘soup’. Pettit fours are special too esp the Bakewell tart. Love the Pedro Ximenez the sommelier recommended to go with the chocolate dessert. Really hope they get the second M-star.

LC
1 review
Dined on 4 October 2019
Overall 5Food 5Service 5Ambience 5

Exceptional!!! Perfect restaurant experience! Our sommelier was outstanding!

CF
1 review
Dined on 4 October 2019
Overall 5Food 5Service 5Ambience 5

The plan was to eat from the set lunch menu, i was slightly aprehensive that we might be rsghed throuhg by opting for the 'cheap' option but that couldnt have been further from the tructh. Every part of our experience was beyond our imagnation, the service, the setting, the food, was everything you could have hoped for from a Michelin star restuarant espcially when it was our first experience of one. We will be back and will have no doubts or hesitation about getting stuck into the a la carte menu, well, unless we happen to be there at lunch time again...fantastic, i truly cannot say anything beyond that, a real treat in every sense!

BH
London
2 reviews
Dined on 3 October 2019
Overall 5Food 5Service 5Ambience 5

Absolutely incredible experience. Would definitely recommend trying the tasting menu!

JD
Los Angeles
10 reviews
Dined on 2 October 2019
Overall 3Food 3Service 3Ambience 4

The food and service are not as good as Pollen Street used to be. Still nice, but not excelłent.

SG
Essex
5 reviews
Dined on 2 October 2019
Overall 5Food 5Service 4Ambience 5

Loved it, although struggled to understand the waitress

OT
1 review
Dined on 30 September 2019
Overall 4Food 5Service 5Ambience 4

The food was superb. However, it was a bit too noisy for my taste. I would revisit if it were a night out with my friends...but for a romantic night for two, maybe not.

OT
London
18 reviews
Dined on 30 September 2019
Overall 5Food 5Service 5Ambience 5

Amazing as always great birthday celebrations with my wife

P
London
1 review
Dined on 27 September 2019
Overall 5Food 4Service 5Ambience 5

Amazing as always. Very warm in their reception. They made the experience feel really personal and always ensured that they explained everything from the wine to the food.

RM
Aberdeen
2 reviews
Dined on 27 September 2019
Overall 5Food 5Service 5Ambience 5

Fantastic service and perfect food. Lots of little extra touches like amuse bouche, pre desert and petit fours all added to the experience.

LC
Norfolk
2 reviews
Dined on 27 September 2019
Overall 5Food 5Service 5Ambience 5

Lovely, lovely, lovely! What a fantastic meal, served with perfect timings by lovely staff. It’s no surprise it’s busy there, I would go again in a moment!
We couldn’t choose a favourite dish from the tasting menu, it was all very good.

KR
London
1 review
Dined on 27 September 2019
Overall 4Food 4Service 4Ambience 3

Food was beautifully presented and tasted lovely- only slight criticism a) was my husband found a small bone in his partridge breast
b) Bakewell tart was slightly stodgy and not warm as we have eaten previously.

JL
Hampshire
1 review
Dined on 27 September 2019
Overall 5Food 5Service 5Ambience 5

Wow! What an amazing experience. Food and service was outstanding. Already planning our return visit.

WL
London
15 reviews
Dined on 26 September 2019
Overall 1Food 1Service 1Ambience 1

Had the cote de boeuf for two and the steak came with 40% bulk fat and 60% meat. Gave it a try anyway and the meat was incredibly chewy and rubbery, a huge disappointment after an hour wait for this dish. Complaint it to multiple staff including managers, only one actually took my complaint seriously whereas the others didn’t seem to take it seriously. They offered to replace it with another steak but it would take another hour to cook (it was 10pm at that point), the manager also insisted that the replacement would just be as fatty as the one we had, not very reassuring really. They also took ages to serve between dishes and we didn’t want to wait for a different dish. We barely ate the steak dish and took away the side dishes, suprisingly they wrapped the leftovers in foil, which is both not environmentally friendly and reminded me of some random takeaway shop. Very disappointing experience and I will not recommend Pollen Street Social.

HG
1 review
Dined on 26 September 2019
Overall 5Food 5Service 5Ambience 5

I went with a friend for a set lunch and the experience was fantastic from start to finish. Service was exemplary - attentive without being pushy. Food was delicious with lots of extras which you do not always expect with a set value meal. Very impressed and will return when I can.

M
London
2 reviews
Dined on 25 September 2019
Overall 5Food 5Service 5Ambience 5

Pollen Street Social has been one of my favourite restaurants for a long time. I love all the little extra touches they add.. such the chef’s little extras before your starter and after the dessert.
Service is always impeccable and for me dining at Pollen Street Social is always an occasion.

OT
London
1 review
Dined on 25 September 2019
Overall 5Food 5Service 5Ambience 5

It was exception we only had a main but with samples it was like a three course dinner out of this world

c
London
13 reviews
Dined on 24 September 2019
Overall 5Food 5Service 5Ambience 5

First time visit and ate the set lunch accompanied by a half bottle of red wine. Everything from ambiance, staff and menu was delightful

J
London
3 reviews
Dined on 24 September 2019
Overall 4Food 4Service 5Ambience 5

So close to five stars all round, but the acoustics - just a little too clattery - and the root vegetables with the partridge being over-salted (to the point of being inedible, and I am used to well-seasoned food in fine dining restaurants) mean that I can only leave four stars overall and for the food. But the remainder of the food was probably worth six stars rather than five, so should I forgive the carrots? Maybe... especially since the pre-starters and petits fours stand as some of the loveliest we've had in a long time.
The service was lovely, unobtrusive yet on the ball, noticing my glance almost immediately when I wanted more butter, our glasses topped up imperceptibly. All told, an extremely good lunch venue. Recommended. But, Jason: have a word with the team about the carrots...

AE
London
1 review
Dined on 24 September 2019
Overall 5Food 5Service 5Ambience 4

We booked lunch to celebrate our wedding anniversary and had an outstanding experience. The food was excellent (as you would hope) but it was the friendly and attentive, but not over-the-top, service from the waiting staff and front of house that made it a really memorable experience.

RD
London
1 review
Dined on 23 September 2019
Overall 5Food 5Service 5Ambience 5

Food was absolutely amazing. Lots of different flavours...you pay for it though, I'd say worth it for a special occasion.

HS
Edinburgh
2 reviews
Dined on 23 September 2019
Overall 5Food 5Service 5Ambience 5

Superb food and excellent service. We visited as part of our anniversary celebrations and it more than met our expectations.

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