Parm Upper West Side

4.5
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817 reviews
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$30 and under
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Italian
Parm® Upper West Side is a casual restaurant and sandwich shop that celebrates classic Italian-American food. The first location of Parm opened in 2011 on Mulberry Street in Manhattan. Parm is open for lunch, dinner and take out. Parm also has an excellent cocktail program. The menu ranges from small plates such as Baked Clams and Spicy Broccoli Rabe, to sandwiches and platters like Chicken Parm and House Roasted Turkey. Parm has received two stars from the New York Times and was named as one of the 101 Best Places to Eat in North America by Newsweek. Parm is owned and operated by Major Food Group. Major Food Group is a New York-based restaurant group founded by Mario Carbone, Rich Torrisi and Jeff Zalaznick.
What 817 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
Food
4.3
Service
4.0
Ambience
4.1
Value
Noise · Moderate
80% of people would recommend it to a friend
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T
New York Area
1 review
Dined 3 days ago
Overall 5Food 5Service 5Ambience 5

Parm makes the best chicken parm heroes in the whole city. So tasty, perfect proportions, and consistently delicious.

NN
New York Area
4 reviews
Dined on 13 September 2019
Overall 5Food 5Service 4Ambience 5

Delicious but service is slow, it’s always freezing there and they need to change this picture on the kids menu (it’s been too long...we need a variety!)

OT
Los Angeles
1 review
Dined on 6 September 2019
Overall 5Food 5Service 5Ambience 5

Food came out super fast and the Meatballs are to die for!

g
New York Area
55 reviews
Dined on 5 September 2019
Overall 1Food 1Service 3Ambience 3

Nice place and people but the food was not worth eating. Wanted to try the eggplant parmigiano, very disappointing. Smallest, greasiest fried calamari ever though the long peppers were a good touch. Pork Milanese was fatty and greasy but again with a nice arugula topping. Didn't bother with dessert which had only 3 choices cheesecake, ice cream cake and chocolate.

KG
1 review
Dined on 4 September 2019
Overall 3Food 3Service 5Ambience 5

Lovely restaurant with good service. Food was not bad....but not good either.

BC
1 review
Dined on 1 September 2019
Overall 5Food 5Service 5Ambience 5

Simply the best. Our favorite spot for Italian food in NYC.

KR
1 review
Dined on 1 September 2019
Overall 3Food 3Service 5Ambience 3

Food was good, but not great. My chicken farm was a bit hard around the edges, probably from being re-heated. There was also a strange lack of sauce on everything, including the pasta. The food had good flavor, and the service was prompt and efficient, but there are too many good Italian restaurants in NYC to go back to this one for another meal.

C
New York Area
193 reviews
Dined on 27 August 2019
Overall 4Food 4Service 4Ambience 3

Been on my radar for quite some time and glad I finally made it. Quiet during a recent lunch. Warm, friendly staff and delicious food. We all ordered different meals and loved all of it. Eggplant parm, chicken parm sandwich and chicken with spicy pasta all inhaled! Definite keeper.

J
New York Area
55 reviews
Dined on 26 August 2019
Overall 4Food 4Service 5Ambience 4

Food was as very good. Best meatballs on the upper west side

Couldn’t be treated better

CF
1 review
Dined on 22 August 2019
Overall 5Food 5Service 5Ambience 4

Best food that I’ve had in New York City. Great service. Great place.

b
New York Area
17 reviews
Dined on 14 August 2019
Overall 5Food 5Service 5Ambience 5

Amazing eggplant parm hero's and salads! Also service is great!

CT
New England
4 reviews
Dined on 12 August 2019
Overall 4Food 5Service 4Ambience 4

We had a great experience and an excellent meal. This is a family oriented place with a great vibe. I need the recipe for the spicy rotini pasta that comes with the chicken parm. The menu is no-nonsense and has traditional appeal with updated flavors. This dining experience was multi generational and enjoyed by all.

SW
1 review
Dined on 12 August 2019
Overall 1Food 1Service 1Ambience 2

Garlic bread not fresh
Salad was sandy
Long wait for 3 main courses which came out cold
20 minutes later came out cold again
15 minutes later we gave up waiting and walked out

d
New York Area
10 reviews
Dined on 11 August 2019
Overall 4Food 4Service 5Ambience 3

A welcome discovery. The staff is wonderful, the food fresh & well prepared.

SG
1 review
Dined on 8 August 2019
Overall 4Food 4Service 4Ambience 3

We all (3 of us) ordered the Eggplant Parm sandwich and agreed it was very good. Our server Niko was friendly and efficient. We will return and definitely recommend PARM with pleasure.

OT
New York Area
1 review
Dined on 31 July 2019
Overall 3Food 3Service 4Ambience 4

Had so looked forward to our meal at Parm. Salad was excellent and drinks were spot-on. But we found the famed chicken parm quite overcooked - even tough. The accompanying pasta had nice flavor but was also overcooked - kind of soggy. All in all a disappointment after a whole lotta hype.

SF
New York Area
11 reviews
Dined on 29 July 2019
Overall 5Food 5Service 5Ambience 5

Good food, good value. Whole family enjoyed it! Especially liked the meatball parm

w
Chicago
4 reviews
Dined on 26 July 2019
Overall 5Food 5Service 5Ambience 5

Visiting NYC from Chicago with friends. Food was delicious. One of our favorite restaurants. Casual, easy and great food!

P
New York Area
202 reviews
Dined on 25 July 2019
Overall 4Food 4Service 5Ambience 4

Had lunch Food was good I had Eggplant Parm Hero. Delicious! My wife had the meatballs and spaghetti also very good. Service was excellent.

P
New York Area
31 reviews
Dined on 23 July 2019
Overall 4Food 4Service 3Ambience 3

Great food and over-all fast service. Our waitress gave us the check without asking if we wanted anything else (which we did) but otherwise good option for our group of three adults two teenagers; a picky 5 year old and rambunctious toddler.

OT
New York Area
1 review
Dined on 21 July 2019
Overall 4Food 4Service 4Ambience 4

The chicken parm and pasta dinner was cooked very well and it was clear that it was made with high quality ingredients. I’ll be looking forward to my next visit.

PL
New York Area
1 review
Dined on 21 July 2019
Overall 4Food 4Service 5Ambience 5

Hostess and server were great. Cozy and clean atmosphere. Meatballs were tender and delicious. Bolognese was a little bland and needed more sauce. Would definitely go back.

CF
1 review
Dined on 21 July 2019
Overall 5Food 5Service 5Ambience 4

We loved Parm! The restaurant is very cute and is pretty sizeable and roomy for an NYC restaurant. The service is very attentive yet the servers gave us our space. The food was delicious. All in all, an awesome place for a nice yet casual Italian dinner with the family.

OT
St. Louis
1 review
Dined on 20 July 2019
Overall 2Food 2Service 3Ambience 2

Has gone downhill. Staff was nice. Food was thrown together. Mozzarella tasted like it came out of the freezer

W
Seattle
41 reviews
Dined on 16 July 2019
Overall 4Food 4Service 5Ambience 5

A real neighborhood place with decent italian food. We asked for a quiet table in the back because we were with friend and wanted to talk. The hostess let us sit in back where there was only one other table occupied. The lasagna and rigatoni we had was good and the salads were great.

JM
New York Area
4 reviews
Dined on 14 July 2019
Overall 4Food 5Service 4Ambience 4

Excellent Service. Great food.
One of the best chicken parm's Ive had.

JK
New York Area
2 reviews
Dined on 14 July 2019
Overall 4Food 5Service 2Ambience 3

Incredible food. Spotty service. It's very bustling, seems like there's a ton of takeout / delivery orders. It's not ideal but acceptable given how good the food is.

A
New York Area
28 reviews
Dined on 13 July 2019
Overall 5Food 5Service 5Ambience 3

We were there the evening of the recent Upper West Side blackout and were starved. We had ordered about 10 minutes before the lights went out. Happily, our appetizers had just come out of the kitchen, so the server brought them and then announced that the apps were on the house, and the restaurant was closing. We gratefully ate two spectacular appetizers in the dark. (The crispy zucchini is phenomenal!) Loved the way the restaurant handled the situation. Looking forward to returning when we can enjoy the rest of the meal.

JN
1 review
Dined on 13 July 2019
Overall 5Food 5Service 5Ambience 5

Brought friends from out of town. Everyone loved what they ordered! Not disappointed in quality or price.

CA
New York Area
4 reviews
Dined on 12 July 2019
Overall 5Food 5Service 5Ambience 5

Overrall we enjoyed everything from our waitress to our dessert. I would definitely recommend everyone to go here simply because of the bread (I believe its made in house and is to die for).

OT
New York Area
1 review
Dined on 11 July 2019
Overall 5Food 5Service 5Ambience 5

Great everything

OT
New York Area
1 review
Dined on 7 July 2019
Overall 5Food 5Service 4Ambience 4

Absolutely delicious spaghetti and meatballs and parm sandwiches. Everyone in our party was happy and very full!

P
1 review
Dined on 2 July 2019
Overall 5Food 5Service 5Ambience 5

This place is beyond cute and has delicious food. My fiancé and I love it here and will continually come back!

SF
New York Area
39 reviews
Dined on 30 June 2019
Overall 5Food 5Service 5Ambience 5

Really great standard on the UWS. I wish there were a couple of options that were more Paleo/Keto friendly, but there's always salad.

BP
1 review
Dined on 25 June 2019
Overall 5Food 5Service 5Ambience 5

The service was great and they had a great red wine on for happy hour. My chicken parm sandwich and Italian fries were delicious!

n
New York Area
110 reviews
Dined on 20 June 2019
Overall 5Food 5Service 5Ambience 4

Great neighborhood gem! Easy and delicious.

C
New England
18 reviews
Dined on 22 May 2019
Overall 1Food 1Service 2Ambience 2

This is fake Italian food. I think the chef is Chef Boyardee. Not taking cash is discriminatory. You should announce this before people sit down to order or display this prominently on your menu.

ES
New York Area
11 reviews
Dined on 20 May 2019
Overall 1Food 4Service 1Ambience 4

Went in today after a graduation and waited 20 mins for the waiter when there were only 4 tables occupied. Got up and asked him for service and he returned with an attitude that he was by himself. Yeah dude but it wasn’t like you were doing anything. You stayed in the same spot for 15 minutes. If you hate your job quit. We got up and went to another restaurant.

BF
New York Area
1 review
Dined on 18 May 2019
Overall 5Food 5Service 5Ambience 5

Amazing meal. Ribs were a bit overrated. Calamari was great.

LT
Dallas
8 reviews
Dined on 18 May 2019
Overall 5Food 5Service 5Ambience 4

Great casual place to dine! Food is excellent as well as the service!

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