Paisans Pizza - Berwyn
We were seated by a host. She sat us in a back corner booth next to a lady with three small children. As they were already eating appetizers, my guess one of the children was already screaming prior. Screamed the entire time we were there. The waitress even commented that he was loud. This restaurant is huge & it was not crowded. There were people sitting in other rooms. After our meal, on way back from restroom I confronted host. She at first said she sat us there because of lack of wait service, but when I pointed out there were other people in the other rooms, she said it was because I made a reservation that was the reason we got the table we did! Really? Told her due to the nearby car show we thought it would have been a good idea to have a reservation and we were looking forward to eating there, but it was miserable (kid was STILL screaming) even tho Paisans food is good. Was it because we booked thru open table, or because the host was doing her job poorly? It was NOT that crowded. She definately could hear the child from where her check in desk was. I pointed this out to her when speaking to her too to no prevail. I don’t think she cared
Very great food, great service and an even better vibe. Samantha was great!
Great food, but lots of screens and loud music. A little too frenetic for conversation which was disappointing.
We ordered nachos and they came out wrong. When they brought out the order again they were missing the meat. Our waitress only came once to ask how we were doing. Plates were never brought, refill on drinks were not offered. We waited for our food a long time. I understand it was on a Friday but I’ve been there on Fridays and service was never this bad. Other then that our pizza was delicious as always.
Mercedes was an excellent server and the service was great. The pizza was well made and was amazing.
Food & Service is amazing
one of my favorite places. wings and beer
Our server was off from the beginning
And i don’t know if she was new but
She didn’t even greed us , or brought us Waters to start.
I order a a salad and wings and has no silver or napkins on the table.
Wings were undercooked and Cold
I was expecting to have better service been I brought my Wife for Mother’s Day.
Great pizza. Nice selections of beers. Cool,new spot. Good find
I absolutely love Paisans! I am a huge fan of their dragon wings and they never fail! Will continue to celebrate at Paisans and recommend to family and friends!!!
Our waitress was phenomenal, very friendly and was always in top of it.
The service left much to be desired... the wait staff was nice and tried to be accommodating but it seemed they were a bit short staffed. We were quite rushed and it was rather unpleasant.
As always, our pizza was EXCELLENT!!! Service was great, and the price reasonable. Moved away from the area in 2006, after living near the Brookfield location for years. Never miss an opportunity to go to either of them when I get the chance.
Our server was great!! Unfortunately I don’t remember her name. 🙁
ALWAYS A GREAT TIME WITH MY FAMILY. SERVICE IS ALWAYS FAST AND SERVERS ALWAYS VERY NICE AND PATIENT
Dragon wings are the best in the area, spicy and sweet. Good beers on draft. Entire restaurant has a bar type atmosphere. Severs made sure we always had enough drinks and didn't mind that we ordered food in stages. Our group stayed a while talking and emjoying a girls' Friday night out.
Service was great food was not as expected calamari was to burnt and sauce tasted burnt as well
The reservations and seamless seating upon arrival was great and couldn’t be happier.
Fun atmosphere. Great menu. Delicious food! Awesome service:
I’ve been here a couple times now and it’s such great food and service. I look forward to going back again.
It was great. we went for my daughters birthday the waitress was amazing and was very attentive! food was out quick and was very delicious! would for sure go back again and will be recommending to family and friends.
It was my first time there. Recomended by my sister. Celebrating my moms birthday. Everything was awesome. Food service and drinks. I will definitely go back.
they are always hiring cooks,we very rarely have the same server,other than that the food is ok,but the bar bill gets big very quickly.
Enjoyed a great dinner here on a family trip. Great food and service. Good environment for conversation and visiting. Casual, and very enjoyable!
It was good. Everything came out hot and fresh.
First time eating at this restaurant for a birthday celebration. Great service all around by Monica. I had some awesome Ribs! Appetizers were generous in servings and tasty! Atmosphere and decor was rustic, but cozy in areas and inviting especially enjoyed the large screens for viewing sports! I’ll be back.
Very good ambiance and great food for a good value.
Restaurant called 15min before reservation to tell us that our wait time would be an hour and a half. It is apparent that Paisans doesn’t know how to manage reservations and certainly doesn’t know customer service because calling a reservation 15 min prior with this kind of wait with nothing but oh well, having been past customers, will gladly pass this information in our newsletter and give our business to some better restaurants in Oak Park instead. Lesson learned!
Excellent food & service but for Open Table rsvts, book far in advance on weekends regardless of what time slots OT offers at time of booking - per restaurant when we got there.
Love the thin crust pizza, fries, chips, potatoe skins, and choc chip cookie dough gelato. I come early for lunch to avoid parking issues.
Wings were THEE BEST ive ever had. Pizza was okay. Not a fan of the sweet sauce but it was doable.
Would’ve been nice if we were told that the restaurant ran out of sausage and that they were waiting on another location to bring it to them, this resulted in an extremely long wait time for our pizza. There were several parties seated WAY after we were seated and they received their pizza faster than we did.
I made reservations considering it was Mother’s Day which was great. We arrived on time and was seated on time.
My only complaint is our waitress failed to explain every time someone in the group paid an amount on the bill they would be charged 18% tip.
Friendly, food was good, TV sports on all over. A bit noisy for a quiet conversation.
The service was great, even though it was a full we got our table immediately with the reservation. Will make a reservation everytime from now on to avoid having to wait for a table. The food was great and the ambiance is very comfortable in the dining area or the sprorts bar area
The food is always good but the service are mediocre and the host station is a mess. We made a reservation and checked in 5 minutes before the scheduled time. The hostess told us our table would be ready in 10 minutes. After 10 minutes we went back up and they told us they had given our table away. How this happen I have no idea we were standing steps away from the hostess stand and they never called our name.
It took an additional 20 minutes to get us a table. The food is good but it isn't worth the stress and parking is horrendous.
Loved it, great taco salad. Had a fun night!
The wings are real good. Pizza is good too but i think the sauce is sweat for my liking. I really like that it was fast service, food came out soon after ordering.