for any occasion whether it's lunch, cocktails, clubbing or private parties.
Our award winning late night bar turns into a fantastic club on Fridays and Saturdays with our resident DJ's playing until 3am.
Had a great night burgers & chips & cocktails were great
The waiting staff were great ! They were attentive without being intrusive .Cocktails were good and food was served warm and well presented. Would definitely recommend and we will visit again
this very good the burgers were fab and worth every penny fantastic
The food was poor in terms of quality and presentation, service was pitiful in terms of attendance, friendliness and appearance and the overall appearance of the bar was tired and needed a little tlc, really disappointing and not the same quality as previous visits!
Good atmosphere and food was excellent and great value for what we paid.
All the staff were very attentative and made sure we were well looked after.
Thanks so much for your review! We look forward to seeing you again soon!
We arrived approx 15 minutes early the table was not ready, being conscious the table would only be held for 15 minutes after the booking time, which was ok as we had arrived early, however the table was booked for 7.15pm and we where not seated until after this time.
When we had been seated we had to approach the staff and ask for menus and also drinks as nobody had attended to us.
When we had almost finished eating the plates where being cleared when a few of our party where still eating, not good etiquette in a restaurant environment.
Again we had to go and ask a member of staff to be served for drinks, not one had we been asked if everything was ok or are we being attended to, having been in one up a number of times for refreshments I would be very reluctant to dine here again, I would say lack of service, but there was no service. I have had better service at a fast food restaurant.
We go almost every Friday but seems to be some new staff ..think some need more training.all in all Sam the manager does a great job always very pleasant .
Second visit and food lovely. Cocktails and fizz great. Lovely place. Will be returning.
Thanks so much for your review! We look forward to seeing you again soon!
I visited One Up with friends. we thoroughly enjoyed the food. The offer including burgers and wine is superb. We meet here regularly. The staff are very kind and helpful too.
Lovely cocktails and food. Very clean staff very friendly and helpful definitely will be back.
Food lovely. Good value for money with the burger deal. Table was set up and ready when we arrived for lunch. Girl that served us was lovely and so helpful. Nice atmosphere and good music. Cocktails real nice. Will be back for definite.
The food was lovely and very good value. There were four of us there and we could have a conversation without shouting as the background music was on quite low.
Only complaint was that I had a Groupon deal for 4 cocktails and nibbles. The deal stated you could have any cocktail to the value or £8. The waitress told us that we could only choose one from a set list. These were £3.50 each and the nibbles were a very small bowl of popcorn and another of nachos for 4 people!!!!
Excellent food, great service, wonderful prices, appalling company !
After waiting for 35 mins we had to ask for a second time we’re was our food as a family that arrived after us had been served. It eventually came 45 mins from the original order. Staff standing at bar chatting whilst we had empty glasses no one came over to ask for another drink or to take away the empty glasses. This was Sunday 16-6-19 for my Father’s Day lunch. Totally ruined by the terrible service. Will not be back.
We booked this for 7:45pm dinner. Not sure why the open table app allowed us to do that. They don't serve food that late?
Food was nice and cheap for a Saturday afternoon. Although it was busy, we paid for our bill then the waitress came back and said she got our bill wrong and we were charged more. Would try again but only if it was a groupon deal. Wouldnt pay full price for what we got.
Hi Carly, Thanks so much for your feedback and I'm sorry that there was a mix up with your bill. We do offer a selection of great in-house deals which offer great value with a selection of cocktails available Sunday to Friday for only £3.50 and our Burger&Wine Deal which offers any 2 burgs and a bottle of House Red or White wine for only £15! We hope to see you back again soon.
food is great and the girl who was serving us was very lovely and chatty
Hi BethL Thanks so much for your feedback, I will feedback to the staff your comments! We offer a selection of great in-house deals which offer great value with a selection of cocktails available Sunday to Friday for only £3.50 and our Burger&Wine Deal which offers any 2 burgs and a bottle of House Red or White wine for only £15! We hope to see you back again soon. Team One Up!
Great value for money. The food was delicious. The staff were really friendly and helpful. We will be going back.
Hi LesleyB Thanks so much for your feedback! We offer a selection of great in-house deals which offer great value with a selection of cocktails available Sunday to Friday for only £3.50 and our Burger&Wine Deal which offers any 2 burgs and a bottle of House Red or White wine for only £15! We hope to see you back again soon. Team One Up!
Good food at good prices. Pleasant staff and great deals on food and drink. Recommended.
Hi AlanM Thanks so much for your feedback, I will feedback to the staff your comments! We offer a selection of great in-house deals which offer great value with a selection of cocktails available Sunday to Friday for only £3.50 and our Burger&Wine Deal which offers any 2 burgs and a bottle of House Red or White wine for only £15! We hope to see you back again soon. Team One Up!
Good service and good value for money. Range of different cocktails at £3.50. Cocktails and burgers are lovely.
Staff were fantastic 👌 drinks a work of art 😜 will definitely be coming back
Great food. Friendly staff. Clean, classy surroundings. Will definitely be back
Didn’t receive any food as our order wasn’t received by the kitchen and even when we pointed out had tickets for a concert the food still didn’t arrive. After 1hr and with no apology from the manager we had to leave. Absolute disgrace.
The staff were very helpful and friendly. Our burgers were delicious. Good size portions and great value. I will recommend to my friends and will be visiting there again!
customer service not as good as it used to be. shown to table then nothing had to eventually go to bar and after waiting 5 mins while the staff chatted I had to interrupt them to ask if it was table service and that we wanted to order food. once sorted and the waitress took our order service got better. first time in one up for my friend and sat my she wasn't that impressed.
Good meeting place all good ..manager Sam always gives us warm welcome and has bit of banter with us
We got a voucher for burger, fries & drink, we turned up around 30 mins early for the booking and the girls got us a table right away, they were really friendly and the drinks arrived quickly, the burger was amazing!!
Really nice atmosphere and the staff were lovely, will be back again.
Keep up the good work guys!
Parts of food were inedible, I couldn’t cut it with a knife, too noisy and dark
Food looked nothing like the image on website
Always find it very friendly ...Sam is such a nice waitress
Been here loads of time. Love this place. Staff are attentive and friendly. Cocktails are lovely. They don't advertise it. But you are not limited to their menu. You can order from the chippy doon the lane menu and have it in one up.
4 of us dined here on Wednesday 12th December - food was fine and the waiter was fine - music a bit noisy but not a problem. After finishing our meal we were asked to move tables - ours was needed in 15 minutes but we had to move NOW. We did so and unfortunately were seated near one of the doors leading to the outside space which never closes properly so it was a bit draughty sitting there. The table we had to vacate so quickly was still empty over an hour later - we wouldn't have minded moving so much if the table had been used. We use One Up a lot and always give it a very good review but we were so disappointed this time
Excellent value 2 burgers n bottle of wine for £17
We booked to have late lunch & the food was lovely. What topped off the experience was the level of service provided by the staff who were fantastic & mainly took our drinks orders from the table. The cocktail specials also were fantastic & plenty available. The music also was very good
Gr8 wee girlie day out. Already booked to go back with my other half.
Excellent value - 2 burgers and a bottle of house wine for £15 . Both food and wine good
Burger and wine detail never disappoints and right in the city centre to boot! 😂
I didn’t think it’s very child friendly. Child meal had to be cooked in “the chippy” kitchen it was served long after the adults food and no desert option for a child. Service was very slow especially clearing plates away and it wasn’t busy. Toilet was unusable toilet seat lying on the floor and blocked. I had to use toilets by hoeing through an event that was on. Cocktails were lovely and food good. Just poor service as mentioned
My Husband and I love an afternoon lunch date here at One up! Great value for money, lovely food & cocktails. See you again soon.
Was very disappointed with the food ...maid comments about it but nothing was said
The young girl who served us was new but a credit to the company very friendly and knowledgeable