ON20 is one of OpenTable's Top Ten Restaurants for outstanding service, Zagat's top-rated restaurant in Connecticut, and named one of the 100 best scenic-view restaurants in the United States in OpenTable's Diner's Choice Awards.
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Very romantic setting and food was unbelievable. However, it is costly!
Wonderful Birthday celebration. The food and service were excellent.
Given the fact that it was a holiday, the food was excellent. Four of the five courses were outstanding. The velouté course was a disappointment and lacked flavor. They also served an oyster amuse bouche that was outstanding. Service was uneven. It seemed that they didn’t have enough staff to make it seamless. All in all, we’ll definitely return.
The atmosphere at ON20 on Valentine’s Day was fairly nice. The set menu had some nice options, but overall we didn’t feel we received our Moneys worth. It was a so-so experience but not worth what we paid.
The Valentine’s Day prix fixe menu was superb and all of the staff gracious and attentive. A memorable evening. We hope to come back soon.
Amazing server (from cleveland LOL if you get her you won’t regret it), fire bartender s.o to Jeff for an amazing cocktail. Great food, amazing service. Definitely recommended!
For a lovely evening out with friends or an intimate evening out with a loved one, On20 is a must! Have never been disappointed.
Food was very good. Our reservation was at 6:45 and we get like we were some of the youngest people in the place. The Bar is very good. We were very surprised that the menu was fixed. The website has a much broader menu.
The food was beautifully prepared and plated and tasted delicious.
This was our first time dining at On20. We made our reservation a month or so ago, not knowing that it was Restaurant Week. On20 did call us ahead of time to let us know this, and we opted to keep our reservation. We arrived on time for our 7 p.m. reservation. We were sat immediately. Our server was nowhere to be found. We weren't even able to place drink orders (through a different server) for 20+ minutes after sitting. The server (younger, long black hair glasses), was a ghost for nearly our entire meal.
She was slow in retrieving our drinks from the bar. She was gone even longer when we wanted to place food orders. We ordered a second drink after the first course, which she forgot at the bar. The bartender brought them to our table. My cocktail was warm which meant it had been sitting there for some time. She did not clear any plates or bus the table at all. We tried to order another drink just after our main course arrived. She took the order, but forgot to put it in. When she finally came back (after we were finishing our desserts), I asked her to cancel the order (she conceded she forgot it).
The food was also underwhelming. The veal was fatty and the flavors did not mesh well.
I expected much more from On20 given its reputation. I would have a very hard time returning and giving them another shot. I worked in the service industry for 10 years. Though I like the idea of a forced service charge for the staff, I can't help but wonder if it disincentives good service.
First, the location is tremendous. ON20, being on the 20th floor provides a phenomenal view of Hartford. The presentation of the food was impeccable and the food itself was excellent. This is a must visit restaurant in Hartford. It is a great place for a couples out night.
Great 👍 food. Very original presentation. Service was excellent and views spectacular! Went there for restaurant week so menu was limited to that but still great choices ! Plus bottles of wine were half off ! Will be back for sure
Usually this place is fabulous...all 5s....but this time partly due to the "Taste of Hartford" menu limitations, the food was sub-par. The veal especially, was very fatty, the pasta had an odd tasting spice, and the quail egg appetizer was mostly bread. Not up to normal standards.
This was our second visit to On20 and again we were extremely happy with the food and level of service.
Food just OK; overall not up to usual standards. Steak was cooked perfectly, but served practically cold. Service ragged—twice we were brought dishes for other tables. They really need a reset.
Excellent gourmet food and excellent service. The view is beautiful complimenting the whole experience.
We were celebrating our wedding anniversary. The food and service were excellent!!!
This is my new favorite place. Great service and great food.
I absolutely would recommend this restaurant to a friend or family member. It was my birthday and my date suggested that we dine there. We had an amazing time. The food was unique to my previous dining experiences, so I didn't know what to expect. The food (starter/main course/dessert/champagne), live music, view, and visit from the chef were all very memorable. I left with all smiles!
It was s great night out. Staff is very attentive and helpful. Food was out of this world ( did the chefs pairing menu). Cant wait to go back!!
We have long considered ON20 to be the best dining experience in Greater Hartford. Not so on Saturday night. The hosts seemed a little hyper, as did our waiter. Worst of all -- we were there (and they knew this) to celebrate my husband's birthday -- and had requested one of our favorite tables overlooking the river. My husband ordered the quail which arrived seriously undercooked. He asked our waiter to have it cooked more. Meanwhile, our friends and I had our dinners in front of us. We waited a few minutes, but when it seemed that my husband's entrée was not going to arrive anytime soon, we ate. It was close to 15 minutes before my husband's cooked entrée was served. By then, the rest of us had finished eating.
All in all, this made for a most disappointing evening [except for the lovely live piano-bass combo] - and further, the restaurant offered us nothing to compensate. The bill for just my husband and me alone was $266. We don't mind paying that kind of money when the dining experience has been top flight. This was anything but. I don't think any of this would have transpired when Jeff Lizotte was executive chef.
On20 was delicious and so accommodating with my dairy allergy. I told them once that I needed everything to be dairy free when I made the reservation with the host. When I got there they had already picked out the items I could have from the menu. And let me select from 3 options for the appetizer and meal. I loved the atmosphere. I mean really what you’re paying for is the gastronomic experience. The portions were like a Michelin star restaurant, super super tiny. The food was excellent but unfortunately I had to eat some bread to feel full when I left. Everything was displayed like a piece of art. The wait staff were incredible. But again, the portions were so tiny. Our bill was $450. For $450 I should not be leaving hungry. If I’m paying that much, I need to leave feeling full.
Wonderful and romantic place to take your significant other.
A truly delicious meal. Most of the time tasting menus include very small plates, but these were big and we were stuffed by the end. Everything was prepared perfectly, and everything was delicious. And the wine pairing was spectacular.
Beautiful place for lunch. It was very quiet because we were the only ones there. Not sure how it would be with others. We had a great lunch but the menu is very limited. Overall it was a very good time
Amazing view, even better food, would definitely would go back
Perfect! Delectable dinner. Superb service. And outstanding views. We shall return! Thank you!
Outstanding food, beautiful views and very pleasant ambience. Would recommend for any occasion!
ON20 was more than I expected. The service was spot on. Little did I know they were in on my engagement surprise!! The food was delicious and presented beautifully!
Just loved it! We had a table at a window which had beautiful views of the Connecticut River and Hartford. We decided to have the Chef Tasting Menu which was probably the most we have ever spent on a dinner. Was it worth it - absolutely! There were 11 courses - each one was terrific! It took about three hours and I tried foods I would have never regularly tried. I have been raving about it ever since! How have I not been here before? Highly recommend!
This was my boyfriend’s first time at ON20 and he is original from Pittsburgh so the atmosphere and food was just the right thing to celebrate his birthday.
Jesse was amazing as always!
We went with chef's pairings of 9 courses and beverage pairings. Excellent tasting food, beautifully presented.
Excellent place, food and service
We always have an absolutely splendid time here for dinner. The service is exceptional and the staff is amazingly attentive and polite this will be our Fifth experience and it certainly wont be our last. Highly recommend if your in the Hartford area or even if you want to take a special trip.
Excellent but pricey. Would recommend to anyone as long as they have the expectations of paying.