Octagon

3.6
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499 reviews
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$31 to $50
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Steakhouse
Octagon is Southeastern Connecticut’s premiere steakhouse specializing in the ‘Art of Steak’. The menu boasts an array of ‘composed dishes’ that change seasonally to incorporate fresh, local, and seasonal ingredients available. Octagon, the Zagat rated Waterford Group Restaurant, has received the Wine Spectator Award of Excellence and the AAA Four-Diamond Restaurant Award. For more information, visit us on the web at www.octagonsteakhouse.com.
What 499 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.6based on recent ratings
3.6
Food
3.8
Service
3.4
Ambience
3.4
Value
Noise · Quiet
36% of people would recommend it to a friend
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P
Orlando
1 review
Dined on 6 December 2019
Overall3Food2Service2Ambience1

Mediocre at best. Do not expect the full menu that is posted online to actually be surved. NY strip - most fatty piece of meat I've ever had. Service was ok. Very nice young woman, when she was around.

L
New York Area
6 reviews
Dined on 23 November 2019
Overall3Food3Service3Ambience1

Not happy with the ambiance at Octagon. Have been there in the past and it was lively with the open kitchen, which was not in use the night we went. We honestly felt like we were in a diner. Really needs some sprucing up!

OT
New York Area
3 reviews
Dined on 17 November 2019
Overall1Food1Service1Ambience1

It was terrible! No hostess, dining area was closed and had to be seated in the waiting space. No wine list, no bread, extremely small appetizer. Server was slow and rude. Food was over cooked and very small portion. Music was too loud add inappropriate for dining. Not going to return!!

F
New York Area
24 reviews
Dined on 8 November 2019
Overall4Food4Service4Ambience3

It is a hotel restaurant so lots of transients - not great ambiance as a result

SE
New England
1 review
Dined on 30 October 2019
Overall3Food3Service3Ambience2

To me, Octagon is a business traveler's restaurant. It reminds me of the places I would frequent when visiting clients around the country. Decent food, service that was geared to get you out quickly (which is what you want when you spent all day in meetings) and relatively drab decor. If I was on a business trip, I would have rated it higher. We were in and out in 45 minutes, including cocktails, salads and entree. Our entrees were brought out minutes after starting our salads and so we asked them to hold them, which they did. This is not a good place to bring a date, but for business it is fine.

The food was good (salmon and steak) and the portions generous.

The service was good, the waiter attentive and there was plenty of staff to keep the tables cleared.

The interior of the restaurant could be improved visually, and there is a very large grill and hood with circular seating (ok, sure, a large octagon...) around it in the back that appears to be unused and is just an eyesore. They should put up partitions to hide this when not in use since that area is not attractive to look at. No artwork on any of the walls.

MD
1 review
Dined on 20 October 2019
Overall1Food3Service1Ambience3

It was not a good experience for my anniversary. We left and went to another restaurant. And really enjoyed ourselves. Sorry

OT
New England
1 review
Dined on 13 October 2019
Overall3Food5Service5Ambience2

The food and service was amazing, however I feel the restaurant needs an update as it was dated and run down. Also a bit more separation between the hotel bar and the restaurant would make it feel more like a high class steakhouse which the food and service was certainly there.

g
New England
18 reviews
Dined on 12 October 2019
Overall4Food4Service5Ambience4

Great steaks and au gratin potatoes

NI
1 review
Dined on 20 September 2019
Overall3Food3Service5Ambience1

When reservations were made I specified it was my anniversary, we were placed at an open table which was fine at first. A group of 6 was placed at the same seating as us. I wasn’t there for family dining or to hear people brag about their travels, not private at all. People came in after us were being seated at private tables who were not even appropriately dressed. If it wasn’t my anniversary it wouldn’t have ended with me just leaving without saying anything. This is not how memories are made.

DN
New York Area
26 reviews
Dined on 3 September 2019
Overall2Food2Service4Ambience4

It has changed dramatically since its heyday a decade ago. The good has become lackluster. I had a Swordfish dish yesterday day that. Insistent of swordfish filet swimming in a tasteless noodle broth concoction which I couldn’t decide what the chef was thinking in making it for steakhouse fare. I couldn’t even eat half of it. This is the third time in a row I have been disappointed by my meal here. I don’t know why I keep coming back other than it’s super convenient and you can ALWAYS get s table.

NC
New England
19 reviews
Dined on 2 September 2019
Overall2Food3Service1Ambience1

Their needs to be a lot of training here at this property... it use to be one of our favorite places, not anymore. the bar was dirty and dim. The bar tap head appeared to have not been clean as it smelled of sour beer. The bartender was using old used milk crates to bring glass beer glasses from the kitchen into the bar and placing them in the refrigerator. A guest who was sitting next to me asked the bartender three times if they could turn the TV on above the bar, once it was turned on the guest had to ask to have the channel changed from the Marriott station to the US Open. The male bartender handed the remote to the guest and stated "Good Luck finding the channel" very bad service. The bartender(s) both of them, never follow up with any of the guest on their drinks or meals , each guest had to ask for more drinks or accompaniments for their meals. We had a pizza and one drink and we were there for a hour... another guest ordered a Bourbon net with ice on the side, the female bartender charged the guest $2.00 for the ice, the guest looked at us and said, "WOW, she actually charged me $2.00 for a side of ice, crazy, I hate to see how much she would charge me for a splash of water?". This was just a terrible experience.... implement your Marriott Standards and Train the staff.

OT
New York Area
1 review
Dined on 30 August 2019
Overall5Food5Service5Ambience5

Great food and service

OT
New York Area
1 review
Dined on 27 August 2019
Overall4Food4Service4Ambience4

Filet mignon perfectly prepared. Very good service. Enjoyed meal.

PF
1 review
Dined on 21 August 2019
Overall2Food1Service1Ambience3

Horrific food. Overpriced. Extremely slow service (one hour and 15 min for food with only two other tables occupied in restaurant at 6:00 pm on a weeknight).

OT
New England
3 reviews
Dined on 19 August 2019
Overall4Food4Service3Ambience4

The lamb and the salmon were delicious! Perfect prepared. The only downside was the length of wait. It took a long time to get appetizer and rolls ( although worth the wait)

AR
1 review
Dined on 16 August 2019
Overall4Food3Service5Ambience5

A very enjoyable experience. The food was good but I expected better. Vegetables small. Ordered lobster Mac and cheese couldn’t find any lobster. Steak very fatty but was cooked as ordered. Service excellent very attentive but not over bearing.

OD
Naples
5 reviews
Dined on 10 August 2019
Overall4Food3Service5Ambience4

Was staying at the hotel and there’s really nowhere else in the area to eat. Made a reservation but wasn’t needed since there were only 2 other tables filled. Strange for a Saturday night.
Since we don’t eat meat there wasn’t much on the menu. Had the lobster bisque which was very good. Waitress was excellent and suggested just getting a grilled swordfish rather than what was on the menu ( in a soup base). Also had the salmon. Both were fine. Pluses were the service, convince, and atmosphere.

DK
1 review
Dined on 5 August 2019
Overall1Food1Service1Ambience2

Called and no one answered the phone twice. Had to go down to see if they were even there. Hardly anyone was using the restaurant, now we know why. The service was very poor at best, the food was poor and over priced along with the glass of wine. I have never written a poor review but I would say run to anywhere else to eat!!!

K
New England
2 reviews
Dined on 30 July 2019
Overall3Food4Service3Ambience2

I stayed at the hotel for 2 days and ate at the restaurant both nights. The food was good. I had the Rack of lamb the 1st night and the NY Strip the 2nd night. Both nights, I was provided a food menu then asked what I wanted to drink. The wine/drink menu was separate and I had to ask for it. I also got visits from fruit fly's that seems to like the wine that I picked! Rolls came warm and were delicious. The first night I asked if I needed to pick something from the A La Carte and was told yes. In reality, you do not need to. I selected a sorbet for desert. I asked the flavor, they said Berry. However, they brought out lemon (which I dislike). The confusion came from that the person who asked what I wanted for desert was not the server that I had that night. If you are there, the Octogon is passable. However, I would not go out of my way to go there.

OT
New England
16 reviews
Dined on 30 July 2019
Overall5Food5Service5Ambience5

We enjoyed it thoroughly and we had a nice server all going rack as a man effect

OT
Austin
68 reviews
Dined on 1 July 2019
Overall5Food5Service5Ambience5

Continuously, consistently a wonderful dining experience.

OT
New York Area
1 review
Dined on 22 June 2019
Overall5Food5Service5Ambience5

The food was fantastic and our waitress was absolutely the BEST! Thank you

RW
Nashville
9 reviews
Dined on 14 June 2019
Overall3Food3Service4Ambience4

We had a dinner party to celebrate my husbands Retirement.
Surprised to see very few people in the restaurant at 8 on a Friday night. I remember it being very busy and hard to book. The fillet was very good. I substituted brussel sprouts for the potatoes. They came on the same plate and were swimming in maple syrup. This permeated everything on the plate so I removed the steak to a separate restaurant late which helped. We were given a free dessert to share. Very good flourless chocolate cake and cheesecake.

QM
1 review
Dined on 10 June 2019
Overall5Food5Service5Ambience5

Overall was amazing. Made it a very special birthday night for my wife. Walked in and got seated on time, alot of wine and dessert options made it amazing! Food was delicious, and alot of it! Kind of expensive but jot outstanding for a nicer dinner date in my opinion. Will recommend to friends and colleagues in the near future.

OT
Austin
68 reviews
Dined on 28 May 2019
Overall5Food5Service5Ambience5

Literally, i cant give an unbiased review. Over 10 years this has been my go to for a great evening of food, impeccable service and stunning wines and steaks.
The staff is impeccable, except for the the two lead bartenders... Roger and Amy.
They are as close to family as you can get. I know this is CT, but someone from Texas that travels for a living, there’s not a dollar value you can put on the warmth and “at home” feeling they give you. Just don’t tell Amy. ;-)
Honestly, I’m a Texas, ridiculous beef guy. They never disappoint. Ever.

JN
New York Area
11 reviews
Dined on 18 May 2019
Overall4Food4Service5Ambience3

The wait staff were very nice and the food was good. The seared scallop appetizer was a little too salty but oysters were fresh even for a Saturday night. The swordfish was delicious which was a pleasant surprise because I'm more of a steak person. The bar was nicely stocked as well.

EM
New York Area
13 reviews
Dined on 12 May 2019
Overall4Food4Service5Ambience3

We’ve been Octagon diners for years, when we’ve stayed at Marriott and when just visiting area - 5-10 times annually. Always a good meal. This recent time found food too salty. And they did away with olive tapenade...why? And replaced with what should have been roasted garlic but this was missing the roast - more like poached bulb - bad. Music in dining room was terrible, soft rock, too loud (felt we were competing with different music of bar area - bad! Best to keep it simple - instrumental low and in background. The server was excellent, as they always are. Attentive but not too. We will be back, but a little more watchful for continued changes to what wasn’t broken. Change music, bring back tapenade and lessen the salt!

AJ
1 review
Dined on 12 May 2019
Overall2Food1Service4Ambience2

We have been going to Octagon for holiday brunch’s for the past 7 years or so. Unfortunately the experience has diminished year after year and not sure why. This past Mother’s Day brunch I have say was probably the worst as far as food offerings and the ambiance being that it was held in a banquet room. The newly renovated restaurant where brunch was previously served is much nicer. A nice touch was the live music. We did have a couple glasses of wine but definitely not worth 230.00 for 2 adults and a child.

J
New York Area
23 reviews
Dined on 4 May 2019
Overall2Food2Service3Ambience1

Dirty restaurant. Cobwebs. Paint chipping.

l
New York Area
1 review
Dined on 27 April 2019
Overall2Food2Service4Ambience3

Fiss and chips was hard and cold and the rack of lamb had very little taste

l
New York Area
2 reviews
Dined on 26 April 2019
Overall2Food2Service4Ambience3

Fish and chips was hard and cold. Rack of lamb chops were tasteless

OT
1 review
Dined on 20 April 2019
Overall5Food5Service5Ambience4

Was good. Little pricey but good. Our server was excellent!

JH
New York Area
2 reviews
Dined on 7 April 2019
Overall5Food5Service5Ambience5

I loved the restaurant and the food and drink was fantastic. It was a friends birthday and it was a success.
the waiter was great also, made everything complete.
Will come back again.

thank you

DA
Los Angeles
10 reviews
Dined on 24 March 2019
Overall2Food3Service2Ambience1

Was a pretty weird occurrence overall. A colleague later told me most of the trade happens Mon-Fri so a reservation for dinner on a Sunday night was probably unusual. I stood and waited 15mins as someone messed around with place settings in the restaurant. They then pulled a large see through curtain across the main part of the restaurant leaving 3 or 4 tables almost stuck out in the lobby. The guy then noticed me and seemed surprised I was there. However, he sat me at one of the tables oddly stuck on the reception side of the curtain and not in the main dining area. Felt like being in the corridor to be honest. All that said, the food was actually pretty good. Lobster Bisque was okay, a little thin, but the steak (filet) was actually really good. Very tender and well-cooked. Dessert (creme brûlée) was pretty good. The service was pretty patchy but that's because the fact that we were at the table seemed like a major afterthought. I'm sure it's a lot better during the week.

C
Las Vegas
15 reviews
Dined on 23 March 2019
Overall3Food2Service3Ambience3

The service was just okay. The food was not great. French Onion Soup tasted like someone poured a bottle of Gravy Master in it. Both my daughter and myself could not eat it. This was a late dinner and we should have just eaten by the bar that had a better menu.

OT
New York Area
4 reviews
Dined on 23 March 2019
Overall5Food5Service5Ambience5

Our meal was great! Cooked to order and simply delicious. Music playing softly in background very polite staff. Well worth the money!!

LR
1 review
Dined on 22 March 2019
Overall4Food4Service3Ambience4

service was a little slow, took few minutes to be seated and to get check on the way out. Restaurant was almost empty, but in fairness it was an early 5:30 PM dinner. the Wine wasn't chill , which I found odd, but some people prefer room temp Wine so that up to you. The Food however was excellent !!!! would go back.

GF
New England
12 reviews
Dined on 8 March 2019
Overall3Food3Service2Ambience2

It’s the only restaurant in the hotel so for that I gave it a three star. We were here for a dance competition ( this happens every year) The service is not good as there weren’t enough staff. The wait staff was stressed and it took a long time for us to be served. Perhaps the managers will have a better plan next time.

z
New York Area
56 reviews
Dined on 24 February 2019
Overall5Food5Service5Ambience5

Food and Service were exceptional! Prices were very reasonable

TC
1 review
Dined on 23 February 2019
Overall5Food5Service5Ambience5

It was one of the best meals we have had. Steaks were perfect and my husband especially like the fries!